2011 Toyota Yaris

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

The car malfunction issue that is being reported is for the 2011 Toyota Yaris Gearshift and yes it is available upon request. The safety of small children were at risk when the vehicle was turned off no key in the ignition and no pressure on the break but the gear was pulled it shifted into neutral and completed an accelerated roll away with a small child inside. Not as of yet, has this vehicle been inspected by an independent service center. Vehicle has been inspected by other individuals and insurance reps. NO WARNING LIGHTS VISIBLE because keys were never in vehicle or in vehicle ignition.

NHTSA ID

11511383

Incident

Mar 11, 2023

I FILED A CLAIM FOR THE AUTO AIRBAG SETTLEMENT IN 2017. I NEVER RECEIVED ANY RESPONSE AND WHEN I CONTACTED TOYOTA THEY STATED BOB BAKER DOES NOT EXIST ANYMORE. NO ONE HAS AN ANSWER. THANK YOU, AMPARO PEREZ-FLYNN

NHTSA ID

11398800

Incident

Sep 20, 2017

Mileage

59,000 mi

I CALL TO TOYOTA, AND I WAIT FOR APOIMENTNT

NHTSA ID

11279271

Incident

Oct 11, 2019

IT WAS NEW YEAR'S EVE 12/31/2018 IT WAS RAINING AND I WAS GOING HOME AFTER PICK UP DINNER FOR MY FAMILY AND I WAS COMING TO A STOP SIGN AND I PRESSED ON MY BRAKES AND IT DIDN'T CATCH ON AND I LET OFF OF IT AND PRESSED ON IT AGAIN. I STILL FELT LIKE I WAS SLIDING AND THAT WHEN I PRESSED ON IT EVEN HARDER AND I KEPT SLIDING. I TURNED MY WHEEL SO I WOULDN'T HIT STRAIGHT TO THE TREES AND THE DITCH BUT ONCE I TURNED THE WHEEL I FELT THE CAR BEING PUSHED LIKE THE WIND BLEW ON IT AND NEXT THING I FEEL THE CAR WAS HIT AND ROLLING DOWN THE DITCH AND THE AIRBAGS DIDN'T DEPLOY. IT HAPPENED SO FAST I THOUGHT WE WERE DIED CAUSE IT WAS MY 6 MONTHS OLD DAUGHTER AND I. THE FIRST DAY AFTER THE ACCIDENT MY NECK WAS HURTING SO BAD THAT IT HURT FOR ME TO SWALLOW AND MY CHEST, SHOULDERS, AND BACK HURTS. MY DAUGHTER AND I WENT TO URGENT CARE ON 1/2/2019 CAUSE THE DOCTORS OFFICE WERE CLOSED AND THE EMERGENCY ROOM WAS FULL OF PEOPLE THE NEXT DAY CAUSE IT WAS A HOLIDAY I WISH I HAD WENT WITH THE AMBULANCE OR WENT THAT SAME DAY CAUSE I WAS IN SO PAIN AFTER. WE DIDN'T GET VISIBLE SCARS MY DAUGHTER WAS STRAPPED IN HER CAR SEAT AND I HAD MY SEATBELT ON CAUSE I ALWAYS MAKE SURE I HAVE MY SEATBELT ON EVERY TIME I'M IN A CAR I CAN FEEL MY BRUISES I COULDN'T GET A MRI CAUSE I WAS GIVEN A PREGNANCY TEST AND IT CAME UP POSITIVE BUT I DID GET A X-RAY ON MY NECK. ALL I CAN TAKE FOR PAIN IS TYLENOL 1 PILL EVERY 6 HOURS OR 2 PILLS EVERY 12 HOURS. I HAVE TO FOLLOW UP WITH MY DAUGHTER DOCTOR NEXT WEEK TO SEE IF EVERYTHING STAYS NORMAL FROM HER URGENT CARE CHECK UP. I'M TRYING TO FIGURE OUT WHAT HAPPENED WITH MY CAR CAUSE I WASN'T GOING THAT FAST AND THE CAR HITTING SO HARD I CAN'T UNDERSTAND WHY THE AIRBAGS DIDN'T DEPLOY? DIDN'T THE SENSORS DIDN'T WORK OR GO OFF. IF Y'ALL CAN PLEASE INFORM ME OF WHY THE AIRBAGS DIDN'T DEPLOY PLEASE MESSAGE ME AT MY EMAIL [XXX] OR [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

11165287

Incident

Dec 31, 2018

Mileage

105,000 mi

TAKATA RECALL

NHTSA ID

11102378

Incident

Jun 18, 2018

TAKATA RECALL: UPON RECEIVING THE RECALL LETTER FROM TOYOTA APPROXIMATELY 6 WEEKS AGO I IMMEDIATELY CONTACTED ONE OF THE 2 LOCAL DEALERS (PRECISION TOYOTA) AND ARRANGED TO HAVE THE PARTS ORDERED. AFTER APPROXIMATELY 7 TO 10 DAYS I WAS NOTIFIED THAT THE PARTS HAD ARRIVED AND I ATTEMPTED TO SCHEDULE AN APPOINTMENT FOR REPAIR BUT THE DEALER IS UNWILLING TO GIVE ME A RIDE HOME SO I CAN USE A BORROWED VEHICLE TO GO TO WORK. YESTERDAY I WAS ADVISED BY A REP FROM PRECISION TOYOTA THAT THEY AGAIN WOULD NOT BE ABLE TO GIVE ME A RIDE HOME ON THEIR SHUTTLE BUT WOULD ARRANGE FOR AN UBER TO RETURN ME HOME. UPON ARRIVAL THIS MORNING AT PRECISION TOYOTA I WAS ADVISED THAT THEY IN FACT WOULD NOT ARRANGE FOR A RIDE TO MY HOME BECAUSE OF WHERE I LIVE (APPROXIMATELY 19 MILES FROM THE DEALER). I WORK AND CANNOT AFFORD TO TAKE A DAY OFF FROM WORK ESPECIALLY FOR SOMETHING THAT IS NOT MY FAULT!!! TOYOTA IS FAILING AT THIS RECALL!

NHTSA ID

11083416

Incident

Apr 5, 2018

TAKATA RECALL

NHTSA ID

11044932

Incident

Nov 8, 2017

THE PASSENGER SIDE AIRBAG OFF LIGHT WITH NOT SHUT OFF AS WELL AS THE SRS LIGHT. BOTH PASSENGER AND DRIVER WERE IN SEAT.

NHTSA ID

11003501

Incident

Oct 10, 2016

Mileage

47,742 mi

Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.