2014 Acura RDX Airbags Problems

Dear National Highway Traffic Safety Administration, I am submitting a formal safety complaint regarding an unresolved airbag system failure in my Acura vehicle, and the lack of a timely or safe remedy despite the issue being acknowledged and covered under a manufacturer warranty extension. The airbag system in my vehicle was first diagnosed as failed in September 2025 by my local mechanic and shortly thereafter confirmed by an authorized Acura dealership. The defective component (part number 77810TX4-A40ZA) is currently on backorder and has been unavailable for several months. I have been placed on a priority waitlist, but no estimated timeline for repair has been provided. This issue is particularly concerning because it directly affects the vehicle’s safety systems. I have effectively been driving a vehicle without functioning airbags since the initial diagnosis. Despite the clear safety risk, Acura has not provided an adequate interim solution. Given the seriousness of the issue, I recently requested a loaner vehicle from Acura so that I would not have to continue operating an unsafe vehicle. This request was denied, and I was informed that I am not eligible for a loaner, despite the known safety defect and lack of available repair parts. Additional details: Case manager: [XXX] Acura case number: XXX Initial escalation email thread began: December 23, 2025 Ongoing communication: Weekly follow-ups with no resolution or part availability I believe this situation represents a significant safety concern and a lack of appropriate response from the manufacturer. Consumers should not be expected to operate vehicles with known, unresolved safety system failures for extended periods without access to safe alternatives. I respectfully request that this matter be reviewed and investigated to ensure accountability and to prevent potential harm to drivers and passengers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11734419

Incident

Sep 19, 2025

My 2014 RDX does not show to have an open recall based on my VIN but I am receiving an airbag warning and the make and model of my vehicle is included in the recall. I called the dealer where I purchased the vehicle and they said they don't have to honor the recall to replace the airbags. When I look up the warning message, my safety could be in jeopardy and this is my only vehicle. Please confirm who to contact or what options I have to pursue this complaint since the dealership confirms they did not perform a replacement of the airbags before I purchased this vehicle and I have never received a notice to replace the airbags in my 2014 RDX.

NHTSA ID

11433568

Incident

Sep 1, 2021

TAKATA RECALL ACURA RDX 2014 WAS NOTIFIED OF DEFECTIVE PART AND RECALL ISSUE BY ACURA DEALER SHIP, THEY STATED IT WOULD BE SIX TO EIGHT WEEKS TILL PARTS WERE AVAILABLE AND THOSE THAT CONTINUE TO DRIVE THEIR CAR INSTEAD OF A RENTAL OR PARKING IT DUE TO RISK WOULD BE FIRST TO GET PARTS. ELECTED TO KEEP DRIVING AT THE TIME. NOW IT HAS BEEN EIGHT MONTHS LATER DEC 2016 I HAVE NOT BEEN CONTACTED FURTHER. WHEN CONTACTING DEALER I ONLY GET ANOTHER OFFER FOR A RENTAL CAR. I STILL HAVE TO PAY FULL PRICE ON MY LEASE. *TR

NHTSA ID

10934951

Incident

Mar 1, 2016

Mileage

20,000 mi

"TAKATA RECALL". THIS IS IN REFERENCE TO ACURA RDX 2014 THAT I OWN. ACURA ISSUED A RECALL BACK IN MARCH 2016 BUT THEY HAVE SHOWED LITTLE TO NO WILLINGNESS TO SERVICE THE RECALL. EVEN AFTER 8 MONTHS FROM THE NOTICE THEY HAVEN'T SERVICED THE PART. LEAVING ME AND MY FAMILY AT RISK. THIS IS A CALLOUS BEHAVIOR ON THE PART OF THE COMPANY. HONDA IS SHOWING NO RESPECT OR CONCERN FOR PEOPLE WHO ARE DRIVING THE VEHICLE AND PUTTING LIFE OF FAMILIES AT RISK. I WOULD SUGGEST STERN ACTION AGAINST THE FIRM AND THEY SHOULD BE FORCED TO COMPENSATE US FOR OUR TIME.

NHTSA ID

10916234

Incident

Mar 1, 2016

2014 ACURA RDX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER FRONT AIRBAG INFLATOR AIRBAG RECALL NOTICE. *SMD

NHTSA ID

10902920

Incident

Sep 1, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 11/03/16 *BF

NHTSA ID

10909710

Incident

Mar 11, 2016

2014 ACURA RDX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR RECALL NOTICE 16V-061. *SMD

NHTSA ID

10905393

Incident

May 22, 2016

TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/04/16*LJ THE CONSUMER STATED THE NEW DRIVER'S SIDE AIR BAG WAS INSTALLED ON SEPTEMBER 25, 2016. UPDATED 11/17/16.*JB

NHTSA ID

10906411

Incident

Sep 14, 2016

TAKATA RECALL. MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL (AIRBAG INFLATOR RECALLS). IT WAS PROMISED TO FIX IN SUMMER 2016

NHTSA ID

10904738

Incident

Sep 8, 2016

I'M REACHING OUT REGARDING A TAKATA AIR BAG RECALL WHICH HAS BEEN IN EFFECT FOR SOME TIME. I REACHED OUT TO MY DEALER'S SERVICE DEPARTMENT NUMEROUS TIMES TO HAVE THE AIRBAGS REPLACED (OVER THE LAST SEVERAL MONTHS). I WAS TOLD THE FIRST TIME A COUPLE OF WEEKS THEN I CALLED IN TWO WEEKS AND THEY CLAIMED NOT UNTIL THE END OF THE SUMMER AND NOW I HAVEN'T HEARD ANYTHING. I AM CONCERNED AS I HAVE TO USE MY VEHICLE FOR WORK DAILY AND I HAVEN'T HAD ANY RESOLUTION. IS THERE SOMEPLACE ELSE I CAN GET MY RECALL TAKEN CARE OF? MY CURRENT ACURA DEALER IS CLINTON ACURA IN NJ. I AM CONCERNED FOR MY SAFETY. I'VE BEEN REACHING OUT SINCE JULY, 2016 (BY THE WAY) - THEY HAVEN'T HAD THE PARTS..IT'S RIDICULOUS

NHTSA ID

10903746

Incident

Jul 5, 2016

IN MARCH, 2016 I RECEIVED A RECALL LETTER ABOUT THE DRIVER SIDE AIRBAG FROM ACURA. FINALLY ON 8/19/2016 (FIVE MONTHS LATER) I RECEIVED A CALL FROM APPLE TREE ACURA TO MAKE AN APPOINTMENT TO FIX THE AIRBAG. ON 8/23/2016 I DROPPED MY VEHICLE OFF AT APPLE TREE ACURA. WHEN I PICKED MY VEHICLE UP I WAS TOLD THAT THE AIRBAG WAS FIXED. BUT, ON THE INVOICE IT STATES THAT "CLIENT ADVISED THAT THE VEHICLE IS SUBJECT TO ONE OR MORE RECALLS AFFECTING THE DRIVERS AND/OPR PASSENGERS FRONT AIRBAG INFLATORS. REDESIGNED AIRBAG INFLATORS ARE NOT AVAILABLE FOR INSTALLATION AT THIS TIME. ONCE REDESIGNED PARTS ARE AVAILABLE, THE REGISTERED OWNER WILL RECEIVE NOTICE TO RETURN FOR REPLACEMENT OF THE COMPONET. OPEN RECALL. REPLACED DR AIRBAG INFLATOR." PLEASE REVIEW ATTACHED RECALL LETTER AND INVOICE. THE CUSTOMER SERVICE PERSON NEVER ADVISED ME OF ANYTHING, HE GAVE ME THE INVOICE THEN DISAPPEARED. IT TOOK FIVE MONTHS AND ABOUT TEN PHONE CALLS TO EVEN GET AN APPOINTMENT. MOST OF MY CALLS WENT TO VOICEMAIL WITH NO RETURN CALLS. ON 8/29/2016 I CALLED NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA), I WAS PUT ON HOLD AND THEN DISCONNECTED. I HAD GIVEN THE PERSON MY CALL BACK NUMBER BUT IT HAS BEEN FIVE HOURS AND NO ONE HAS CALLED ME BACK. IT SEEMS THAT ACURA AND THE NHTSA ARE AVOIDING QUESTIONS AND CONCERNS ABOUT THIS RECALL. I WOULD LIKE TO KNOW WHEN AND IF MY VEHICLE WILL BE SAFE TO DRIVE?

NHTSA ID

10899225

Incident

Feb 12, 2016

TAKATA RECALL. TOLD BY ACURA DEALER TO DISABLE THE FRONT AIRBAG. I TOLD THEM NO. THEY SAID THEY WOULD CALL BECK AND I HAVE NOT HEARD FROM THEM YET.

NHTSA ID

10899132

Incident

May 5, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10899116

Incident

Mar 1, 2016

TAKATA RECALL - I RECEIVED A RECALL NOTICE(NHTSA RECALL 16V-061) IN MARCH 2016. AS OF TODAY, NO ADDITIONAL INFORMATION HAS BEEN RECEIVED IN REGARD TO THE STATUS OF THIS ISSUE. WE ARE APPROACHING 6 MONTHS, WHICH SEEMS EXCESSIVE GIVEN THE DANGER THAT THE AIRBAG DEPLOYMENT COULD CAUSE.

NHTSA ID

10901911

Incident

Aug 27, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10897084

Incident

Aug 19, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10896765

Incident

Mar 11, 2016

TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10895892

Incident

Aug 15, 2016

TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10892771

Incident

Feb 3, 2016

RECALL 16V-061. RECEIVED RECALL NOTIFICATION FROM ACURA MARCH 2016. IT HAS BEEN WELL OVER 60 DAYS AND NO FURTHER INFO FROM ACURA ABOUT PARTS AVAILABILITY. I HAVE CONTACTED DEALER TWICE WHERE ORIGINAL PURCHASE WAS MADE(PARK ACURA) AND WAS TOLD THE PARTS ARE NOT YET AVAILABLE FROM ACURA.

NHTSA ID

10888005

Incident

Jul 24, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10885895

Incident

Mar 18, 2016

2014 ACURA RDX. CONSUMER WRITES IN REGARDS TO VEHICLE MOTOR COMPANY FAILURE TO CORRECT AIRBAG RECALL DEFECT IN A TIMELY MANNER. *SMD

NHTSA ID

10887304

Incident

Mar 1, 2016

TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10885493

Incident

Jul 18, 2016

TAKATA RECALL - MY COMPLAINT IS BECAUSE OVER 2 MONTHS HAVE GONE BY SINCE THE FIRST TIME (MAY 05TH) I CONTACTED THE ACURA DEALER IN ORDER TO SCHEDULE THE AIR BAGS REPLACEMENT. THEY HAVE FAILED TO SOLVE WITHIN 60 DAYS OF OUR FIRST ATTEMPT TO SCHEDULE REMEDIATION. WE WERE APPOINTED A LOANER BUT THAT JUST SEEMS TO MAKE ACURA LOSE THE SENSE OF URGENCY FOR THE REMEDIATION.

NHTSA ID

10884558

Incident

May 5, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT PROVIDED.

NHTSA ID

10884535

Incident

Feb 3, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10884531

Incident

Mar 10, 2016