Owner-reported complaints naming the electrical system, filed with NHTSA
Data refreshed
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2014 Acura RDX submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Odometer Fraud. The contact purchased a 2014 Acura RDX. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of the purchase, the mileage was 92,551. The Carfax Report sent from the dealer indicated that the mileage was 93,000. After retrieving a Carfax Report, the mileage was 162,551.
Acura RDX headlight problem, dimming headlights, which is a known issue according to the Acura dealership service department in Brentwood, TN. The Acura technician stated that this is often caused by delaminating reflector film, and flickering headlights, which can result from faulty relays or wiring. The dimming makes it hard to see while driving during sundown. Driving with the high beam on causes problems for oncoming traffic. Acura acknowledged the issue, and a recall addressed the delamination issue for some models, but not the 2014 RDX. For my models, Acura stated the internal reflector is damaged, and replacing bulbs will not help. The most effective solution is to replace the headlight assembly or the entire projector housing, which can be a costly repair.
Headlights (low beam) have become dim, unsafe, difficult to see when driving, reflector is defective.
The diminished light output of the low beam headlights began to diminish visibility so significantly that it was reported to the dealer at 89,000 miles, in March 2020. The dealer response was "normal operation of the headlights compared to other RDX." The driver's visibility is now decreased to the point the visibility is like only the lo output driving lights are on. Hi beams have to be used when driving at night. This reduced output decreased driver's visibility and increases the risk of a crash. Improper usage of high beams impacts oncoming vehicles, increasing the risk of a head on collision. I was driving on the Pennsylvania and Ohio turnpike last night for 5 hours in the rain and had to reduce speeds and drive with high beams on, causing a dangerous situation for myself and other drivers. I called Acura customer service and they indicated no recalls and no TSB. I referenced NHTSA Recall 14V323000 for Acura ILX, same issue, and they said NHTSA has not issued recalls on the 2014 RDX. Many driver threads report same issue.
UNABLE TO SEE WITH HIGH OR LOW BEAMS AT NIGHT. PEOPLE FLASH THEIR HIGH BEAMS AT ME MEANWHILE I CAN'T SEE THE ROAD. I HAVE 2 YOUNG CHILDREN AND I'M TERRIFIED DRIVING AT NIGHT REPLACING THE BULBS DOESN'T WORK. ONLY THING I CAN FIND ONLINE SAYS TO REPLACE THE ENTIRE HEADLIGHT BECAUSE THE REFLECTIVE PROPERTIES THAT HEADLIGHTS HAVE WEAR DOWN TO NOTHING AND EVENTUALLY DON'T HAVE THE ABILITY TO REFLECT LIGHT AND ILLUMINATE THE ROADWAY. THAT WAS MY UNDERSTANDING OF THE ISSUE. IT'S OBVIOUS THAT THIS IS A SAFETY HAZARD AND SHOULD BE A RECALL ON THE VEHICLE! HOW MANY PEOPLE HAVE TO COMPLAIN BEFORE THIS HAZARD IS TAKEN MORE SERIOUSLY? DOES SOMEONE HAVE TO DIE IN A CAR ACCIDENT? THIS SEEMS LIKE A BIT MUCH AND A LOT OF PEOPLE BEING IGNORED! I BOUGHT THIS CAR AROUND THE MIDDLE OF FEBRUARY AND THERE HASN'T BEEN ONE NIGHT I'VE BEEN ABLE TO SEE YOU WHILE DRIVING. IF I WENT TO THE DEALERSHIP AT NIGHT TO PURCHASE THE VEHICLE AND HAD SEEN HOW HORRIBLY BAD THE LIGHTS WERE I WOULD HAVE NEVER PURCHASED IT! ACURA DEALERS REALLY NEED TO MAKE THIS RIGHT AND NOT WAIT FOR SOMEONE OR SOMEONE ELSE TO BE SERVERLY INJURED TO DO SOMETHING ABOUT A SERIOUS HAZARDOUS ISSUE IN THEIR VEHICLES!
BATTERY KEEPS DRAINING REQUIRING A JUMPSTART. EVERYTHING IS POWERED OFF WHEN CAR IS PARKED. WHILE DRIVING AND PARKED I CAN FEEL THE CAR JUMP.
WE HAVE TWO 2014 RDX'S. WIFE HIT A DEER WITH DAMAGE TO THE RIGHT FRONT LIGHT AND RIGHT FRONT QUARTER PANEL. SUPPOSE TO BE A 3700.00 REPAIR BUT WHEN BODY SHOP DROVE RDX INTO THEIR BUILDING IT CAUGHT FIRE AND NOW WE HAVE A TOTALED 40,000 RDX. EVERYBODY HAS SAID THEY CAN'T EVER REMEMBER A ACURA EVER CATCHING ON FIRE. IN TALKING WITH A ACURA MECHANIC HE MENTIONED SOMETHING ABOUT THEY HAD SOME ELECTRICAL ISSUES ON THESE VEHICLES BUT NOTHING WAS PROVEN. WE ARE WAITING ON THE RESULTS FROM THE ELECTRICAL ENGINEERS THAT THE INSURANCE PEOPLE HAVE HIRED TO TRY TO DETERMINE IF THERE IS A PROBLEM WITH IT'S MANUFACTURING OR SOMETHING ELSE THEY ARE ASKING IF ANY THING WAS LEAKING FROM THE VEHICLE AND AS FAR AS WE KNOW IT WASN'T LEAKING SINCE WE KEPT DRIVING IT UNTIL WE TOOK IT TO THE BODY SHOP. MY PROBLEM IS I DON'T WANT TO PARK THE OTHER RDX IN MY GARAGE NOT KNOWING IF THE VEHICLE HAS A MANUFACTURING ELECTRICAL PROBLEM. THE MECHANIC TOLD ME TO DISCONNECT MY BATTERY CABLE IF I WAS WORRIED. I DON'T FINE THAT AS A SOLUTION TO THE PROBLEM. THE OTHER PROBLEM WE HAVE IS THE CAR WAS BEING DRIVEN AND THEY PULL IT INTO THEIR SHOP WHERE THEY HAVE WORKED ON HONDA'S AND ACURA'S FOR A LOT OF YEARS AND THIS MODEL CATCHES ON FIRE. SOMETHING ISN'T RIGHT. MY WIFE TOOK SOME PICTURES ON HER PHONE OF HER RDX.
MY WIFE AND I PURCHASED A NEW 2014 ACURA RDX WITH NAVIGATION IN EARLY MARCH 2014. IN CONSIDER THE NAVIGATION SYSTEM AND THE BLUETOOTH INTERFACE 'UNSAFE AT ANY SPEED'. ACURA IN ITS INFINITE WISDOM DECIDED NOT TO OFFER A TOUCH SCREEN INTERFACE AND TO DISABLE MANUAL CONTROLS WHILE THE VEHICLE IS IN MOTION. 1 - THIS PREVENTS A PASSENGER FROM ENTERING TRIP DESTINATION. 2 - DETAILS OF A LOCATION MUST BE ENTERED ONE CHARACTER AT A TIME. 3 - THIS CAN ONLY BE DONE BY VOICE COMMAND FROM THE DRIVER'S STEERING WHEEL CONTROLS. 4 - AFTER PRESSING THE TALK BUTTON TWICE AND SPEAKING A LETTER, THE SYSTEMS RESPONDS WITH THREE NUMBERED CHOICES THAT MUST BE SELECTED BY PRESSING THE TALK BUTTON TWICE AND SPEAKING THE NUMBER NEXT TO THE CORRECT LETTER. THIS MUST BE REPEATED FOR EVERY LETTER IN THE PLACE NAME, STREET NAME, STREET NUMBER AND CITY. IT IS SO DISTRACTING TO BE INFINITELY MORE DANGEROUS THAN A TOUCH INTERFACE. TO MAKE MATTERS WORSE, THE PRE-LOADED MAP IS INACCURATE. FOR INSTANCE, CALIFORNIA STATE HIGHWAY 1 IS NOT CATEGORIZED AS A MAJOR ROAD. SO DIRECTIONS FROM NORTHERN CALIFORNIA TO BIG SURE FOR EXAMPLE WILL BE 2.5 HOURS LONGER THAN THEY SHOULD BE BECAUSE THE SYSTEM WANTS TO TAKE THE DRIVER DOWN TO SAN LUIS OBISPO AND THEN BACK NORTH UP THE COAST ON US 101. NEITHER THE SALES DEPARTMENT, THE SERVICE DEPARTMENT, THE MAPPING COMPANY OR ACURA CLIENT RELATIONS SEEM TO BE REAL CONCERNED. THIS WAS A TOTAL WASTE OF APPROXIMATELY $3,000. WE MUST RELY ON A GARMIN IN THE CAR TO GET ACCURATE AND SAFE USAGE FOR NAVIGATION. WE HAVE A CASE NUMBER WITH ACURA CLIENT RELATIONS AND WE WILL PURSUE THIS UNTIL WE RECEIVE A FIX OR RECOMPENSE. I WORK IN THE TECH INDUSTRY IN USER TECHNICAL SUPPORT, SO THIS IS NOT A USER ISSUE. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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