Owner-reported complaints naming the visibility system, filed with NHTSA
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Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2022 Acura RDX submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
while on vacation, upon entering the parked vehicle, the rear hatch window spontaneously shattered. No local place was open (Sunday) and the wait for a new window was days out so I had to drive two hours home with a makeshift windshield made from a tarp and duct tape. This is an obvious hazard as I could not see out the back window. Replacement window to be installed in the coming days. No warnings indicated.
The rear windshield shattered due to no force from any outside forces. There were no signs of impact, and apparently this has happened to numerous owners of this specific model.
Rear windshield spontaneously shattered when closing the drivers side door
12/28/2024 rear windshield completely shattered without any external impact. The car was sitting in driveway. Temperature was approximately 61 degrees. Dealership has refused to take responsibility even though part number is same as a service bulletin recall for 2019-2020.
Rear tailgate window shattered when the vehicle was parked/not operating with nothing hitting the back glass. The only operating change over the past two weeks prior to the shattering was regular morning use of the rear defroster. Rear tailgate was never slammed
Read windshield shattered leaving glass that can't be removed from the tailgate. Previous years have a service bulletin and this continues to be an issue with newer models, including my 2022 RDX.
The contact owns a 2022 Acura RDX. The contact stated that while the vehicle was parked and turned off, the rear liftgate window shattered. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 8,000.
The contact owns a 2022 Acura RDX. The contact stated while driving at an undisclosed speed, the sunroof fractured while it was raining, and water entered the cabin of the vehicle through the sunroof. The vehicle was taken to the dealer. The dealer was unable to duplicate the failure. The vehicle was currently being repaired by the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 7,000.
Back windshield spontaneously shattered while parked overnight
What component or system failed or malfunctioned, and is it available for inspection upon request? My rear windshield shattered on its own. My car was parked at work, which is a secure compound that is monitored 24/7 by security guards and cameras. I filed an incident report with security and they reviewed camera footage and didn't find any suspicious activity. I later discovered the incident is a known issue with a 2019-2022 Acura RDX (see Acura's Service Bulletin 22-014 version 2). The security guards took photos of the damage and I eventually replaced the rear windshield the next morning due to safety concerns and heavy rain. How was your safety or the safety of others put at risk? A rear windshield shattering on its own is dangerous to be around because of the flying glass fragments, especially if it happens while driving. It also impairs visibility to the rear of the vehicle. Has the problem been reproduced or confirmed by a dealer or independent service center? No, it has not been reproduced or confirmed by a dealer or service center. Only my employer's security guards inspected the vehicle and camera footage. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Only my employer's security guards inspected the vehicle and camera footage. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, there were no warning signs at all. The rear windshield didn't have any cracks or anything. I've only had my car for a few months so there's no wear and tear.
I was driving down the freeway, heard a large boom & my sunroof shattered. There was no impact. Nothing thrown. It did this on its own.
The sun roof just Shatter in pieces when I was driving due to the sun or heat we live in Chicago
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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