2022 Acura RDX

The panoramic roof frame assembly on my 2022 Acura RDX exhibits the exact condition described in Acura Technical Service Bulletin (TSB) 23-004. The panoramic roof produces loud popping and creaking noises during normal driving over uneven pavement and driveway entrances because the roof frame mounting system loses clamp force, allowing the roof frame to shift. The condition was confirmed by an authorized Acura dealership, which determined that my vehicle matches the condition described in TSB 23-004. The dealer submitted the repair request to an Acura field representative. American Honda acknowledged the condition by approving only partial goodwill assistance, requiring me to pay approximately $800 to repair what Acura has already identified as a manufacturing defect. The defect has therefore been confirmed by both the dealer and the manufacturer, but the manufacturer has refused to fully repair it. My concern is that this is more than a warranty issue. Acura has acknowledged that the panoramic roof frame can shift during normal vehicle operation due to loss of clamp force. I have also become aware of numerous reports of Acura RDX panoramic sunroofs unexpectedly shattering or exploding while driving. While I cannot determine whether these events are directly related, I believe a roof frame that is known to move during normal operation may place additional stress on the panoramic glass and could create a potential safety hazard if glass failure occurs while the vehicle is in motion. There were no warning lights or diagnostic messages before the condition appeared. The popping noise was present immediately after I purchased the vehicle with fewer than 6,000 miles. The condition is reproducible during normal driving and remains present. The vehicle is available for inspection upon request. I respectfully request that NHTSA investigate whether the condition described in Acura TSB 23-004 represents a safety-related defect and whether it may be associated with reports.

NHTSA ID

11753840

Incident

Apr 26, 2026

The rear glass shattered suddenly when the car was parked. Acura issued a TSB 22-014, but my model is not listed in the TSB.

NHTSA ID

11746835

Incident

May 6, 2026

While driving through an active intersection, the vehicle experienced a sudden and complete loss of electrical power. The engine shut off without warning and all electrical systems immediately went dead. The instrument cluster went dark, the ignition was unresponsive, and the hazard lights did not function. The vehicle lost propulsion while in traffic and could not be restarted. Police were required to block traffic to prevent a collision. Emergency responders attempted to jump start the vehicle, but the jump start had no effect. The vehicle showed no signs of electrical power at all. After approximately 15 minutes, while awaiting a tow truck, electrical power returned spontaneously without any repairs or external intervention, and the vehicle was able to start normally. The battery had been replaced approximately one month prior. No other repairs or modifications have been performed on the vehicle. If the battery were discharged, a jump start should have restored power, but it did not. The total electrical blackout and delayed self‑recovery suggest an intermittent main power connection failure. This incident resulted in complete loss of motive power, steering assist, brake assist, turn signals, and hazard lights while in traffic, creating a serious safety hazard.

NHTSA ID

11729130

Incident

Apr 3, 2026

while on vacation, upon entering the parked vehicle, the rear hatch window spontaneously shattered. No local place was open (Sunday) and the wait for a new window was days out so I had to drive two hours home with a makeshift windshield made from a tarp and duct tape. This is an obvious hazard as I could not see out the back window. Replacement window to be installed in the coming days. No warnings indicated.

NHTSA ID

11728077

Incident

Mar 29, 2026

Automatic braking system came on when the vehicle sensed another vehicle. As the breaking system turned on, the steering wheel locked and did not allow for the driver to steer in order to not avoid a collision. This happened in the streets. It is currently under investigation with insurance. The vehicle had applied the emergency breaks system a few days before, in the highway, while the driver already had the foot on the break and the steering wheel had locked, preventing the driver to change lanes. No collision on this day.

NHTSA ID

11684165

Incident

Aug 17, 2025

Respected Sir/Madam, I am filing this complaint about a road incident that occurred on [XXX] near [XXX] that resulted in a total car loss for me, [XXX] , wife of [XXX] (jointly insured through GEICO Auto Insurance ). I am a responsible driver with no history of at-fault collisions, and I suffered severe mental pressure and miraculously survived a near-death experience due to this incident, which involved no other vehicle (not an actual crash). Two airbags were deployed, and I escaped with small injuries thanks to the grace of almighty god. I am attaching a copy of the police report of the incident. The incident describes that the car skidded from right to left to right on the same lane before toppling over. As far as I could tell the vehicle was trying to correct itself which led to it overcorrecting and causing it to go back and forth before toppling over and landing on the side. It is our opinion that on a day where there was no natural constraint (rain, snow, or wind), a car toppling is a big shock! I firmly believe that negligent driving was not the cause of this incident because there was no turn, no bend, or no car in front or behind to slam the brakes suddenly. This, I believe, is purely the result of a software failure of the Acura car (probably to do with lane departure and automatic braking) that has caused a topple of such a heavy magnitude. I believe that this near-death experience is solely the fault of ‘Acura’, the car company that manufactured the 2022 Acura RDX AWD . I am registering this as a formal complaint today { 4/25/2025 } in Farmington Hills at [XXX] , Zip: [XXX] against Acura. I would like the bureau to obtain compensation of 1 Million US Dollars from Acura for a near-death experience and severe mental strain that [XXX] and I encountered due to this incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11656728

Incident

Mar 25, 2025

The rear windshield shattered due to no force from any outside forces. There were no signs of impact, and apparently this has happened to numerous owners of this specific model.

NHTSA ID

11637502

Incident

Jan 21, 2025

Rear windshield spontaneously shattered when closing the drivers side door

NHTSA ID

11637044

Incident

Jan 10, 2025

Over the Air System Update - System updates contain upgrades that fix operational errors and/or provide a variety of enhancements, which adds new functionality. Information about the various software releases can be found in this document.

"Service Bulletin - A pop noise can occur from the rear roof area when turning into driveways, bumps, or on an incline due to, in some cases, the panoramic roof frame mounting bolts are unable to maintain the necessary clamp force. This can allow shifting, which may lead to a pop noise."

Service Bulletin - Oil leak at the cam chain tensioner inspection cover due to and insufficient sealant adhesion on the inspection cover.

Service Bulletin - The front and/or rear brakes make a high-pitched squeal when the brakes are lightly applied at 24 km/h (15 mph) or less, with ambient temperatures below 10°C (50°F).

Service Bulletin - The front and/or rear brakes make a high-pitched squeal when the brakes are lightly applied at 24 km/h (15 mph) or less, with ambient temperatures below 10°C (50°F).

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2025 RDXs and 2022-2025 MDXs with a client complaint of a pop noise in the rear sunroof area. Clients may describe a single pop noise heard while driving over a bump or turning in and out of driveways. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.