2025 Acura RDX

I own a 2025 Acura RDX with an open EPS recall involving potential loss of power steering assist due to improper software calibration. I live in Bozeman, Montana, far from the nearest Acura dealer. Acura customer care and escalated supervisor offered no reasonable accommodation. Completing this safety recall requires substantial long-distance travel and lease mileage to repair a manufacturer defect. I am submitting this complaint regarding recall remedy access and owner burden.

NHTSA ID

11733113

Incident

Apr 1, 2026

The contact owns a 2025 Acura RDX. The contact stated that while driving approximately 70-75 MPH, the steering wheel was pulling to the right, and the vehicle unintendedly attempted to switch lanes. The contact swerved to avoid another vehicle. Several unknown lights were illuminated. The Lane Departure/Lane Keep Assist feature was previously turned off by the owner. While driving around a curve, the vehicle began to change lanes unintendedly. The vehicle continued to pull in the opposite direction. The vehicle was taken to the local dealer, but it was unclear if the vehicle was diagnosed or repaired. The Smart App indicated that the VIN was included in NHTSA Campaign Number: 25V582000 (Steering). The manufacturer was contacted and confirmed that the tires were rotated, but the recall was not completed. The failure mileage was approximately 6,800.

NHTSA ID

11731619

Incident

Apr 1, 2026

Mileage

6,800 mi

Brakes making a humming noise and loud noises when reversing. Have taken it to the dealer two times already, have had the car less than a year, and the dealer claims there is nothing they can do.

NHTSA ID

11728635

Incident

Mar 30, 2026

Two issues with this brand new Acura RDX 2025: 1) Herky/Jerking brakes. Experienced this issue weeks after purchasing. Lots of vibration when applying brakes....happens often. Took car back to Acura dealership and they said brakes working as designed. 2) Very soft /no tension in brake pedal. This issue arose within last few months. Press on brake pedal and often it goes to floor panel. Very concerning.

NHTSA ID

11717238

Incident

Oct 1, 2025

While driving on the highway, without warning the tire tread separated from the rim causing danger to myself. Luckily I was able to pull to the side of the highway to await assistance. State police was called and the car was eventually towed to the dealership. The entire tire literally separated from the rim. Tire size: 235 /60 R 18.

NHTSA ID

11715753

Incident

Feb 3, 2026

The problem I am reporting I found reported on the internet. My dashboard lite up with power steering and brake warning lights and told me to contact the dealer. Power steering was lost and braking power diminished. Pulled over and restarted the car several times and steering and braking came back but the warning lights still on. After sitting for an hour while we ate the car started with no warnings and brakes and steering functioning. From what I saw on the internet the problem stems from when the LKAS system is turned on. I found on your site my VIN has the issue I described above. Why hasn't Acura contacted me about the problem ? Seems irresponsible.

NHTSA ID

11694373

Incident

Oct 18, 2025

The contact owns a 2025 Acura RDX. The contact stated that while reversing, the vehicle stalled, and the engine seized. The contact stated that while attempting to restart the vehicle, the vehicle failed to start. The contact stated that after the third attempt, the vehicle restarted. The contact stated that several days later, the message “Idle Stop - Temporarily Interrupted - System Warming up or Charging” was displayed. The vehicle was taken to the dealer; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failur,e and a case was filed. The failure mileage was approximately 380.

NHTSA ID

11693316

Incident

Oct 11, 2025

Mileage

380 mi

exiting interstate 270 onto highway 40/64 when the dashboard lit. up and there was no power steering. Tuning the steering wheel very difficult. Luckily no accident occurred however in a different situation or location the results would have been disastrous. Wife was able to exit the interstate and get to a parking lot.

NHTSA ID

11692436

Incident

Oct 9, 2025

Over the Air System Update - System updates contain upgrades that fix operational errors and/or provide a variety of enhancements, which adds new functionality. Information about the various software releases can be found in this document.

Service Bulletin - Oil leak at the cam chain tensioner inspection cover due to and insufficient sealant adhesion on the inspection cover.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2025 RDXs and 2022-2025 MDXs with a client complaint of a pop noise in the rear sunroof area. Clients may describe a single pop noise heard while driving over a bump or turning in and out of driveways. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2025 RDXs and 2022-2025 MDXs with a client complaint of a pop noise in the rear sunroof area. Clients may describe a single pop noise heard while driving over a bump or turning in and out of driveways. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.