RoadVitals

2025 Chrysler Pacifica

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
28
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
9
Latest Sep 1, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3

Overview

Our database contains 28 NHTSA owner-reported complaints for the 2025 Chrysler Pacifica, most frequently naming the airbags, driver assistance and engine categories. 9 safety recalls have been issued covering this model year; and 200 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags925.7%
  • Driver assistance822.9%
  • Engine514.3%
  • Powertrain (other)38.6%
  • Brakes38.6%
  • Fuel system38.6%
  • Body & structure25.7%
  • Interior & seats12.9%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

9 campaigns cover this model year

View all 9

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V561000

ELECTRONIC STABILITY CONTROL (ESC)

Sep 1, 2026
2,017 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2025-2026 Chrysler Voyager, Chrysler Pacifica, and 2026 Chrysler Voyager Plug-In Hybrid Electric (PHEV) vehicles. The brake pedal position sensor capacitor may be cracked, which can cause a loss of electronic stability control. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
The risk: A loss of electronic stability control increases the risk of a crash.
The remedy: Dealers will inspect and replace brake pedal position sensor, as necessary, free of charge. Owner notification letters were mailed September 17, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 69D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning September 9, 2026.
Chrysler (FCA US, LLC)Manufacturer number 69DView on NHTSA.gov
26V358000

AIR BAGS:FRONTAL

Jun 2, 2026
141 units potentially affected
The defect: Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica and Voyager vehicles. The spring inside the front seat harness connector may contact electrical terminals.
The risk: The unintended connection may prevent the air bags from deploying, increasing the risk of injury during a crash.
The remedy: Dealers will replace the spring, free of charge. Owner notification letters were mailed July 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359.
Braun CorporationView on NHTSA.gov
26V296000

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:CRITICAL FASTENERS

May 11, 2026
476 units potentially affected
The defect: Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica vehicles. The retractors may not lock, preventing the wheelchair from being properly secured.
The risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
The remedy: Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.
Braun CorporationView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 28
Airbags
Filed Sep 16, 2026

The contact owns a 2025 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 26V189000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

NHTSA ID
11764749
Incident
Sep 16, 2026
Airbags
Filed Aug 27, 2026

The contact owns a 2025 Chrysler Pacifica. The contact received a notification of NHTSA Campaign Number: 26V189000 (Air bags); however, the part to perform the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ID
11760090
Incident
Aug 27, 2026
Airbags
Filed Aug 20, 2026

See attached document for complaint.

NHTSA ID
11758312
Incident
Jun 9, 2026
Body & structure
Filed Aug 19, 2026

Three times the back hatch has opened on its own within minutes after parking it, and car off.Last time I feared I was going to be crushed against garage door. The hatch continues to open even after hitting me. Last time was very hard to stop it. I no longer walk behind the van if garage door has been closed.

NHTSA ID
11758054
Incident
Aug 6, 2026
Driver assistanceFuel systemPowertrain (other)
Filed Aug 1, 2026

On Saturday July 25th, while driving at 70 mph on the highway, my van lost the ability to accelerate or maintain velocity. There was no warning or indication that this was going to happen. There was a beep and the screen flashed to a screen that said to pull over immediately and safely. Surprised and scared, I had to cut across 3 lanes of traffic while losing velocity cutting off a tractor trailer because my velocity dropped quickly. After restarting, the vehicle ran normally. I drove in the slow lane for a mile an it happened again. I was able to get the vehicle off the highway and drive slowly and safely on backroads to get the van to a Ourisman Chrysler in Clarksville, MD. The check engine light was on when I arrived at the dealer. Immediately upon arrival I was told by a service representative that it will most likely need a new transmission. On Tuesday he told me a tech verified it needs a new transmission. He told me the vehicle was classified as VOR (Vehicle Off Road) meaning it was unsafe or unable to be driven on the road and that parts were ordered and expedited. I did not hear back from the dealership until Friday at which point they surprisingly told me my vehicle was ready to pick up. In an email I was told: "what was found was a stored fault code P0A43-00 Drive motor "A" position sensor circuit intermittent. There is a TSB 21-037-26 for that fault code and vehicle going into limp mode and the repair is a rebuild kit for the transmission. " Despite this they also said in an email: "cleared codes and perform test drive. Code never came back and it states in the procedure you must verify the problem meaning it happened or is happening via active fault code which it is not." They refuse to fix the problem, despite acknowledging it happened. I was told to take the vehicle back and drive it as normal until it happens again, which I refused due to safety concerns. The vehicle currently has a bumper-to-bumper warranty.

NHTSA ID
11754164
Incident
Jul 25, 2026
Airbags
Filed Jul 23, 2026

Manufacturer and dealer failed to remediate safety recall after seven weeks under the pretense that the dealer is not authorized to order more than 2 parts every 7 days. But I am not aware of a federal, state, nor county regulation establishing such restriction. The restriction thus seems to be self-imposed and therefore under the control of the manufacturer.

NHTSA ID
11752495
Incident
Jun 1, 2026
BrakesDriver assistance
Filed Jul 7, 2026
Crash reported

We were at a complete stop waiting for traffic to go, I had my foot on the brake pedal and the car lunge/revved up and hit the car in front of me. This is the 3rd time this has happened. The first time we were advised it was probably the front-end sensor that were probably covered with ice. We were advised they are very sensitive. The 2nd time it was winter still, so we took the car through the car wash to make sure no ice was built up. We did not get in an accident because traffic started to move. We took the vehicle to the dealership, and they could not find anything wrong with it. Chrysler Corp got involved and they sent a 3rd party to check the van and black box. They advised nothing was found on the black box (not even an accident) and their investigators found nothing wrong with the vehicle. No warning messages were reported after the crash. Police were called to the scene and insurance was notified. Our insurance company advised that we should file this on here. There were 3 people in the van besides myself. We had a loaner vehicle for almost 3 months and we cannot get any information or paper work from Chrysler Corp regarding the investigation. We were advised the investigation was confidential and proprietary.

NHTSA ID
11748855
Incident
May 10, 2026
Airbags
Filed Jun 24, 2026

My local dealer, Dan Deery Motors, Waterloo, Iowa, said these airbag repairs are on a waiting list which is now over a year out! Which means I'll be driving with faulty airbags for at least a year! This is simply not acceptable! Is it?

NHTSA ID
11746165
Incident
Jun 23, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

114507

COMPRESSOR - AIR CONDITIONING

114505

COMPRESSOR - AIR CONDITIONING

9100900

ELECTRICAL SYSTEM; STRUCTURE:BODY

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

9100895

SERVICE BRAKES

ACTUATOR Park Brake Do NOT replace actuator before checking for latest ABS software referencing TSB 08-010-26 and TSB 08-066-26. This update will eliminate the false occurrence of the DTCs below: C10EA-00 - Left Park Brake Actuator C10EB-00 - Right Park Brake Actuator C10EC-00 - Park Brake Actuator Correlation

S2623000008

ELECTRICAL SYSTEM; SERVICE BRAKES

Cruise Control Shuts Off Without Driver Input. Vehicle Has Electronic Stability Control (ESC) Lamp On. C0042 Brake Pedal Position Diagnostic Trouble Codes (DTCs)

S2623000016 REV.A

STRUCTURE:BODY

Lift Gate Latch And Glass Replacement / Servicing.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chrysler Pacifica by model year
YearComplaintsRecallsInvestigationsIssue Index
2027010—
2026115066.2
2025Viewing289061.4
20244211163.5
202315214265.2
202221110265.0
20213687261.9
20201705265.3
20193117264.2
201887412469.0
20171,52111365.0
2016200—
20081020036.1
20073260241.7
20067261446.0
20051,2442553.2
20048962354.3
2003100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.