RoadVitals

2025 Chrysler Pacifica

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
31
+2 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
9
Latest Sep 1, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3

Overview

Our database contains 31 NHTSA owner-reported complaints for the 2025 Chrysler Pacifica, most frequently naming the driver assistance, airbags and engine categories. 9 safety recalls have been issued covering this model year; and 207 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags922.5%
  • Engine615.0%
  • Powertrain (other)410.0%
  • Brakes37.5%
  • Fuel system37.5%
  • Electrical25.0%
  • Body & structure25.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

9 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRONIC STABILITY CONTROL (ESC)

Sep 1, 2026
2,017 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2025-2026 Chrysler Voyager, Chrysler Pacifica, and 2026 Chrysler Voyager Plug-In Hybrid Electric (PHEV) vehicles. The brake pedal position sensor capacitor may be cracked, which can cause a loss of electronic stability control. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
The risk: A loss of electronic stability control increases the risk of a crash.
The remedy: Dealers will inspect and replace brake pedal position sensor, as necessary, free of charge. Owner notification letters were mailed September 17, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 69D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning September 9, 2026.
Chrysler (FCA US, LLC)Manufacturer number 69DView on NHTSA.gov

AIR BAGS:FRONTAL

Jun 2, 2026
141 units potentially affected
The defect: Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica and Voyager vehicles. The spring inside the front seat harness connector may contact electrical terminals.
The risk: The unintended connection may prevent the air bags from deploying, increasing the risk of injury during a crash.
The remedy: Dealers will replace the spring, free of charge. Owner notification letters were mailed July 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359.
Braun CorporationView on NHTSA.gov

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:CRITICAL FASTENERS

May 11, 2026
476 units potentially affected
The defect: Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica vehicles. The retractors may not lock, preventing the wheelchair from being properly secured.
The risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
The remedy: Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.
Braun CorporationView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

ElectricalEnginePowertrain (other)
Filed Nov 4, 2026

I was driving at highway speeds when the vehicle issued a warning to immediately stop before vehicle shuts down in 2 minutes. This presented a very dangerous situation trying to get off of highway surrounded in traffic quickly, and being stuck on a highway shoulder with trucks passing us at 70mph. An emergency roadside technician checked the engine light code to be POA43. Chrysler will not fix the car however because they state that the code didn’t come from their dealership technician.

NHTSA ID
11775780
Incident
Oct 24, 2026
Driver assistance
Filed Oct 19, 2026

While driving a 2025 Chrysler Pacifica rental vehicle at highway speeds on the interstate, the vehicle experienced a catastrophic electronic throttle/cruise control failure resulting in sudden, violent, and sustained unintended acceleration. The cruise control system completely locked up and would not disengage. When the accelerator stuck, I heavily depressed the service brakes, but the braking system was completely unable to overcome the wide-open throttle of the engine. The vehicle refused to decelerate. To prevent a catastrophic high-speed collision, I was forced to shift the transmission into Neutral while traveling at highway speeds to disconnect the engine from the drivetrain. The incident lasted continuously for over 30 minutes on the interstate as I managed the runaway vehicle. Post-Incident Behavior and Diagnostics: Upon bringing the vehicle to a stop on the shoulder of the highway, the transmission locked and the engine continued to race wildly, pinned at a constant 3,200 RPMs while in stationary Neutral. Tapping or shifting the transmission was impossible. The vehicle refused to shut down normally, forcing me to repeatedly cycle the electronic ignition button under extreme duress before the engine completely turned off. Upon restarting the vehicle, the electronic glitch reset itself and did not immediately replicate. There were 3 passengers inside the vehicle and 2 trailing eyewitnesses in a separate vehicle who observed the illuminated brake lights during the uncontrolled acceleration. This vehicle is a severe public safety hazard and represents a failure of the brake-override safety logic. I have preserved hard video evidence of the dashboard diagnostics and the 3,200 RPM engine racing while stopped.

NHTSA ID
11772152
Incident
Oct 17, 2026
Driver assistance
Filed Oct 9, 2026

Vehicle unexpectedly disengage, adaptive, cruise control, and accelerated without driver input to the accelerator pedal. After applying break, vehicle continued to accelerate without driver input to the gas pedal. Vehicle accelerated from approximately 65 mph to over 80 mph.Brake had to be applied to bring vehicle to a full stop, even though engine continued to rev. After releasing break pedal, vehical lunged forward and accelerated to 18 mph unexpectedly. After stopping the vehicle again the only way to control the vehicle was to turn off the automatic start button. After restarting the vehicle, the problem seems to have gone away on its own.

NHTSA ID
11770255
Incident
Oct 9, 2026
Airbags
Filed Sep 16, 2026

The contact owns a 2025 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 26V189000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

NHTSA ID
11764749
Incident
Sep 16, 2026
Airbags
Filed Aug 27, 2026

The contact owns a 2025 Chrysler Pacifica. The contact received a notification of NHTSA Campaign Number: 26V189000 (Air bags); however, the part to perform the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ID
11760090
Incident
Aug 27, 2026
Airbags
Filed Aug 20, 2026

See attached document for complaint.

NHTSA ID
11758312
Incident
Jun 9, 2026
Body & structure
Filed Aug 19, 2026

Three times the back hatch has opened on its own within minutes after parking it, and car off.Last time I feared I was going to be crushed against garage door. The hatch continues to open even after hitting me. Last time was very hard to stop it. I no longer walk behind the van if garage door has been closed.

NHTSA ID
11758054
Incident
Aug 6, 2026
Driver assistanceFuel systemPowertrain (other)
Filed Aug 1, 2026

On Saturday July 25th, while driving at 70 mph on the highway, my van lost the ability to accelerate or maintain velocity. There was no warning or indication that this was going to happen. There was a beep and the screen flashed to a screen that said to pull over immediately and safely. Surprised and scared, I had to cut across 3 lanes of traffic while losing velocity cutting off a tractor trailer because my velocity dropped quickly. After restarting, the vehicle ran normally. I drove in the slow lane for a mile an it happened again. I was able to get the vehicle off the highway and drive slowly and safely on backroads to get the van to a Ourisman Chrysler in Clarksville, MD. The check engine light was on when I arrived at the dealer. Immediately upon arrival I was told by a service representative that it will most likely need a new transmission. On Tuesday he told me a tech verified it needs a new transmission. He told me the vehicle was classified as VOR (Vehicle Off Road) meaning it was unsafe or unable to be driven on the road and that parts were ordered and expedited. I did not hear back from the dealership until Friday at which point they surprisingly told me my vehicle was ready to pick up. In an email I was told: "what was found was a stored fault code P0A43-00 Drive motor "A" position sensor circuit intermittent. There is a TSB 21-037-26 for that fault code and vehicle going into limp mode and the repair is a rebuild kit for the transmission. " Despite this they also said in an email: "cleared codes and perform test drive. Code never came back and it states in the procedure you must verify the problem meaning it happened or is happening via active fault code which it is not." They refuse to fix the problem, despite acknowledging it happened. I was told to take the vehicle back and drive it as normal until it happens again, which I refused due to safety concerns. The vehicle currently has a bumper-to-bumper warranty.

NHTSA ID
11754164
Incident
Jul 25, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

9100959

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Rear View Camera This part requires manual claim review. If a DID-I of the failure condition is not uploaded, even for claims falling outside of 3 months in service, then the claim will be rejected. For claims related to blurry or poor image quality refer to SOL S2208000045, the content of which has also been added to the service manual, needs to be followed to generate the DID-I for review.

9100936

ELECTRICAL SYSTEM

FUSE BLOCK UNDERHOOD - PWR DIS A/C Blowing hot air or not working. A/C relay clutch not operating, dealers are unnecessary replacing PDCs. Battery disconnection is required to reset PCM. Please follow SOL S2624000004.

9100931

POWER TRAIN

DIFFERENTIAL Rear Axle Some AWD Chrysler Pacificas are exhibiting a grinding noise coming from the PTU when it's shifting from 2WD to AWD. C1477-48 may also be present. To engage AWD, the DTCM energizes the hydraulic pump inside the RDM to apply the torque transfer clutch. This allows the propeller shaft to spin up to speed and match the front axle speed allowing the shift fork in the PTU to engage without clashing. The DTCM utilizes the pressure sensor on the RDM to determine the amount of hydraulic pressure applied to the clutches. If that pressure sensor fails, there can be inadequate pressure, preventing the driveshaft from coming up to speed when going into AWD. This will cause a grinding noise in the PTU. If the vehicle comes in with a grinding noise coming from the PTU, prior to replacing the PTU or RDM, replace the RDM pressure sensor 68227790AD and verify whether the concern has been resolved.

9100930

ELECTRICAL SYSTEM

Inspect wiring harnesses, connectors, terminals, power and ground circuits, and verify proper system signals before replacing RU Blower motor, with PN#68308952AD

S2621000005

ELECTRICAL SYSTEM; POWER TRAIN

Shifter/ESM PRNDL Indicators Remain Off After Drained Battery Event And Jump Start

S2621000006

ELECTRICAL SYSTEM

Note: Document released 10/2/2026. Multiple Warning Indicators On In The IPC. ESM - PRNDL Flashing. And The Vehicle Will Not Shift Into Gear. The Wipers May Be On, With An Electric Parking Brake Unavailable.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chrysler Pacifica by model year
YearComplaintsRecallsInvestigationsIssue Index
2027110—
2026115064.9
2025Viewing319060.5
20244911164.7
202315614264.0
202222210265.7
20213817262.6
20201765265.4
20193187264.1
201890012468.9
20171,54611365.1
2016200—
20081030037.4
20073260241.7
20067261446.0
20051,2442553.2
20048962354.3
2003100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.