RoadVitals

2025 Volkswagen ID.4

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
31
+4 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Sep 30, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
13
5 injuries, 0 deaths reported

Overview

Our database contains 31 NHTSA owner-reported complaints for the 2025 Volkswagen ID.4, most frequently naming the electrical, driver assistance and visibility categories. 2 safety recalls have been issued covering this model year; and 161 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical1737.0%
  • Visibility48.7%
  • Brakes36.5%
  • Airbags24.3%
  • Powertrain (other)24.3%
  • Fuel system12.2%
  • Interior & seats12.2%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Sep 30, 2026
22,524 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2026 ID.4 vehicles. The high voltage battery may fail and lead to a vehicle fire.
The risk: A vehicle fire increases the risk of injury.
The remedy: Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. The remedy is currently under development. Interim letters, notifying owners of the safety risk, are expected to be mailed November 27, 2026. Additional letters will be sent once the remedy is available. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EX. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 6, 2026.
Volkswagen Group of America, Inc.Manufacturer number 93EXView on NHTSA.gov

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Jan 21, 2026
43,881 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 ID.4 vehicles. The high-voltage battery may overheat.
The risk: A high-voltage battery that overheats increases the risk of a fire.
The remedy: Dealers will update the high-voltage battery software, and replace the high-voltage battery, as necessary, free of charge. Owner notification letters were mailed March 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EA. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 23, 2026.
Volkswagen Group of America, Inc.Manufacturer number 93EAView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Oct 26, 2026

The Volkswagen ID.4 has an active recall regarding the high voltage battery. There is no remedy, instead they recommend not to charge above 80%. Essentially limiting how far I can go between charging. My particular car limited my charging to 70%, so now instead of charging on weekends, I have to charge daily or every other day, making the money I wanted to save by having an electrical vehicle non existent. I reached out to Volkswagen & they said they couldn’t buy back the vehicle even after informing them, I have small children that I drive in my car & I live on a military base. I do not feel safe having a car that could potentially catch fire with no known reason or remedy.

NHTSA ID
11773880
Incident
Oct 18, 2026
ElectricalFuel systemPowertrain (other)
Filed Oct 22, 2026

On Thursday, October 22, 2026, while driving about 30 mph on the Golden Gate Bridge in San Francisco, an orange warning triangle appeared on the dash and the vehicle then shut off due to an overheat. Mileage approx. 5,500. This vehicle is covered by Volkswagen Safety Recall 93EX (high-voltage battery cell modules). I believe this event is connected to that recall and request an inspection of the high-voltage battery cell modules. No crash, fire, or injury occurred.

NHTSA ID
11773106
Incident
Oct 22, 2026
Filed Oct 17, 2026

The odometer is reading far higher than the actual mileage. Available for inspection upon request. My or others' physical safety are not at risk. No, it has not been reproduced or confirmed by a dealer or independent service center, as it is an intermittent issue. I do have a lot of photo and video evidence that proves the problem, though. In fact, it was a VW service advisor that suggested I begin collecting all possible evidence. I presented the evidence to local dealer after the service manager asked me to send it to him this past June (though he never read or responded) as well as regional VW, to whom the case was escalated in June. Regional has offered no solution and had handled the case quite poorly, treating me as a liar not as a 3-time VW customer. Yes, the vehicle has been inspected by the manufacturer on a number of occasions but they are not able to "duplicate the behavior" or get an error code to show. They swear, despite my evidence to the contrary, that the odometer is operating correctly. No warning lamps or messages, just me noticing an incredibly high mileage, and keeping records to show it. I have also just installed a GPS trip tracking device.

NHTSA ID
11771873
Incident
Feb 20, 2026
AirbagsElectrical
Filed Oct 14, 2026

The airbag warning light on my 2025 Volkswagen ID.4 has come on repeatedly since shortly after delivery. The authorized VW dealer has confirmed the same fault code, B101B29, on every visit. The code indicates an implausible or intermittent signal from the passenger side front crash sensor, which the airbag system uses to decide when to deploy the front airbags. First occurrence (September 2025, 322 miles): The dealer confirmed the fault code, tested the wiring, found no fault at that time, and cleared the code. No parts were replaced. Second occurrence (July 2026, about 7,250 miles): The same fault code was confirmed. The dealer tested the wiring and connectors between the airbag control module and the sensor, then replaced the passenger front crash sensor and cleared the code. Third occurrence (September 2026, about 8,300 miles): The airbag warning light returned after the sensor replacement. The vehicle has been at the dealer since September 14, 2026, and the cause and repair are still UNKNOWN. Safety risk: With this fault active, the front airbags, especially on the passenger side, may not deploy correctly in a crash, putting the driver and front passenger at risk of serious injury. Because the fault is intermittent and has recurred after the sensor was replaced, the root cause may be wiring, a connector, or the airbag control module rather than the sensor alone. The fault has been reproduced and confirmed by the authorized dealer on all three visits, and the repair orders are available. The vehicle is currently at the dealer and available for inspection on request. Whether the manufacturer has inspected the vehicle is UNKNOWN. There has been no crash and no police or insurance involvement.

NHTSA ID
11771015
Incident
Sep 1, 2025
Driver assistanceElectricalPowertrain (other)
Filed Sep 29, 2026
Crash reported

Incident Summary & Vehicle Behavior: I am filing this safety defect report regarding a critical sudden unintended acceleration (SUA) incident in my 2025 Volkswagen ID.4 that resulted in a crash. On September 20, 2026, after parking and preparing to get out of the vehicle, the vehicle by itself accelerated without accelerator pedal input. It ran over the concrete barrier below front axle, continued forward and hit Handicap Parking sign post. On previous occasions also the vehicle randomly experienced erratic power surges after parking. Also, previously occasionally on shifting from Park to Reverse, the vehicle independently surged backwards without accelerator pedal input. Potential Defect Mechanism: This behavior matches widespread reports from other VW ID.4 drivers involving two known potential defect causes: 1.Capacitive Touch/Haptic Controls: Overly sensitive touch controls on the steering wheel (specifically for Adaptive Cruise Control / RES function) where a light touch or hand brush during steering wheel rotation can re-engage the system's saved set speed during parking or reversing. 2.Drive-by-Wire / Software Glitch: Electronic control unit (ECU) / inverter glitches causing drive unit torque requests during gear changes or low-speed maneuvers. Crash & Safety Outcome: •Crash Occurred: Yes. •Injuries: None •Property Damage: Vehicle damage caused to the ID.4 and knocked Handicap Parking Post. •Current Vehicle Status: Vehicle is unsafe to operate and is to be evaluated by insurance/Volkswagen service. I urge NHTSA's Office of Defects Investigation (ODI) to open an official inquiry into: •Low-speed sudden unintended acceleration and hepatic control sensitivity on the Volkswagen ID.4 platform. •Also, on shifting from Park to Reverse, the vehicle sometimes independently surges backwards without accelerator pedal input.

NHTSA ID
11767626
Incident
Sep 19, 2026
ElectricalEngine
Filed Aug 17, 2026
Crash reported

The car was in neutral while in a drive through car wash. Then, when stopped and shifted to drive, the car bolted forward very suddenly and fast. Went through fence.

NHTSA ID
11757476
Incident
Aug 7, 2026
BrakesDriver assistance
Filed Jul 27, 2026
Crash reported

On 6/29/2026, While engaging the brakes on my leased ID.4, I was slowing down approaching another car, and suddenly the vehicle surged forward with full acceleration. It then suddenly re-engaged the brakes just before the vehicle in front of me. On 7/1/2026, I was stopped in traffic near Englewood City Center on I-285. Then with brakes engaged the ID.4 surged forward twice (2x's) striking the late model Chevy pickup in front of me both times. This resulted in a four (4) car chain reaction accident. To date, no one has claimed injuries, but the Chevy pickup was damaged. I received a summons to appear in court. Case yet to be adjudicated. On 7/2/2026, while taking the ID.4 to the dealership where I lease it to look into the problem of the previous two (2) days; the ID.4 again accelerated while slowing down at a stop light. This time no one was in front of me. At the dealership the service people have been unable to locate the issue nor have they been able to replicate it. I have left the vehicle with the dealer because of the dire safety issue this failure poses. Now, they say it is a Volkswagen (company) issue, and they have opened a case. They instructed me to contact Volkswagen USA. To date, I have not had any results from Volkswagen USA, the ID.4 is still a safety issue, I have a court date with no evidence of vehicle malfunction, and now the dealership is telling me that I have to come and remove the ID.4 from there premises. I have sent four (4) letters to dealership and to Volkswagen, and agreed to continue paying on my Lease until a definitive solution is found. On further investigation, there are numerous similar cases of the same/similar issues with 2025 and 2024 ID.4's. There are lawsuits and deaths from similar failures, but no one from Volkswagen mentions this. Until the issue is solved I do not feel this vehicle should be driven for my personal safety and for the safety of the public at large.

NHTSA ID
11753066
Incident
Jul 1, 2026
Filed Jul 11, 2026
Crash reported

I was trying to park the car in a parking spot. There was a curb to my right, So I was turning carefully to not rake my wheel against the curb. The car suddenly accelerated by itself, jumped the curb infront, hit a tree and stopped. It accelerated so much and hit the curb so hard, that the entire front right side was destroyed.

NHTSA ID
11749746
Incident
Jul 11, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

V9422012066639_7

EXTERIOR LIGHTING

Condensation

V9419012011521_22

EXTERIOR LIGHTING

Condensation and or water droplets visible on inside of exterior light lenses

V0019012040590_16

Water Migration under RAPGARD® during PDI

V9326082083495_1

ELECTRICAL SYSTEM

Do Not replace the Electric Drive Power and Control Electronics -JX1- before performing the update outlined in this bulletin.

V0124052073909_4

Installation of the service parts listed in the table below requires an ID.S compound update.

V9326032083367_2

ELECTRICAL SYSTEM

Installation of Battery Regulation Control Module -J840-, -SX7-, -SX8-.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volkswagen ID.4 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026120—
2025Viewing312068.3
2024549060.7
202346915168.5
20221377265.2
202134111267.1

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.