2024 Volkswagen ID.4

Volkswagen offered an optional temporary 80% battery charge limit in the myVW app under recall 93EX (NHTSA 26V630). I declined it in the app. The vehicle charged to 100% for a few days after my decline. On October 27, 2026 the vehicle defaulted to an 80% target charge without my consent. I cannot change it back to 100% in the myVW app and I cannot change it back to 100% in the vehicle menu. I contacted Volkswagen corporate on October 28, 2026 and received no resolution. Volkswagen also did not answer my follow-up email by its November 4, 2026 deadline. The 80% limit substantially reduces usable range and the vehicle no longer covers my commute without an extra charging stop of about 30 minutes. Volkswagen has no permanent remedy date for this recall. Requested action: NHTSA should require Volkswagen to honor recorded owner declines, restore control to owners who said no, and explain how many declined vehicles were overridden.

NHTSA ID

11775852

Incident

Oct 27, 2026

The exterior handle on the driver’s door of my 2024 Volkswagen ID.4 has failed. I live in [XXX]. And on the first day of rain this season, it stopped opening the door from the outside completely. The other doors work normally. I have to enter through the passenger door and open the driver’s door from inside. The failure started when it rained, so water likely got into the handle electronics. This looks like the same problem covered by Volkswagen recall 57J9, which included 2024 ID.4 models. Either the recall repair did not fix it on my car, or my car was missed. This is a safety concern: in an emergency, the driver’s door could not be opened from outside to help the driver. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11773238

Incident

Oct 21, 2026

This has happened twice in the past 10 days. The vehicle gear selector freezes and cannot be put in D, B, P, N, etc. The only way out of the situation is to get out of the vehicle, get back in, close the door and put the foot on the break pedal. Here is how this is extremely dangerous. In one case, I had backed up out of the driveway to get in the street to leave. Freezing of the gear selector occurred while I was halfway in the street in the path of the traffic. I could have been hit by oncoming traffic. Luckily, it was not a busy road, and only one vehicle came by and stopped safely. In the other instance, it occurred in a shopping center parking lot.

NHTSA ID

11773186

Incident

Oct 19, 2026

I am reporting recurring drive system and electrical system problems with my leased 2024 Volkswagen ID.4. This is the fourth occurrence of vehicle problems in less than two years, despite previous dealership repairs. On [XXX], after approximately nine months without problems, the vehicle again displayed fault warnings. The Volkswagen app’s Powertrain diagnostic section states: “Error: Drive system. Please service vehicle” and “Electrical system not working correctly. Please service vehicle.” The cause of this latest occurrence has not yet been diagnosed. I plan to take the vehicle to the dealership during the coming week. My safety concern is based on previous incidents involving unexpected shutdowns while driving. During one incident last year, I was traveling approximately 40 mph with my family when the vehicle suddenly jerked violently and came to a complete stop in the roadway. A battery overheating warning appeared during that incident. The vehicle subsequently remained at AutoNation Volkswagen in Buford, Georgia, for nearly a month for repairs. An earlier shutdown also required towing. The return of drive system and electrical warnings after previous repairs raises serious concerns about another unexpected loss of propulsion or sudden stop in traffic, which could result in a collision and endanger my family and other road users. I have videos, photographs, previous correspondence with Volkswagen, and repair records available to support this complaint. I have requested that Volkswagen reopen my previous case. I am asking NHTSA to review these recurring safety concerns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11771799

Incident

Oct 16, 2026

The central display of this 2024 VW Id.4 on random drives will refuse to light up. The following features are no longer able to be used: parking sensors (they don't show up when put into reverse), ac controls (no way to manage fan speed or turn on and off, no defrost), ADAS systems (no way to change any settings), no warnings prior to entry or exiting the vehicle (no chime). Dealership says they were unable to replicate the issue and the car issued no codes. Since then there are 5 different records showing with time stamp video showing the vehicle exhibiting the exact same faults. The car completed all safety recalls and there are no messages or warnings on the dash.

NHTSA ID

11771014

Incident

Oct 13, 2026

Dealer canceled my scheduled recall service twice arguing backlog. Indicated they have no solution but did not provide any alternative arrangements. I have been waiting for my car to be serviced to fix urgent safety recall regarding potential fire from EV battery. This is a severe hazard.

NHTSA ID

11769964

Incident

Aug 12, 2026

While attempting to park in my driveway, the vehicle experienced a complete loss of braking. The brake pedal did not stop the vehicle, and pressing the electronic parking brake switch had no effect. The vehicle continued forward and crashed through my closed garage door. The only reason it stopped was because it struck another vehicle parked inside my garage. That impact pushed the parked vehicle into my garage refrigerator, which then damaged the drywall on the garage wall adjacent to my bedroom. None of the safety systems functioned as expected. The parking sensors did not activate, there were no proximity warnings, and the automatic emergency braking system did not engage. After the crash, I exited the vehicle, but it remained powered on instead of shutting down automatically. It only turned off after I got back into the vehicle and exited multiple times. This incident involved a total loss of hydraulic and regenerative braking, an unresponsive electronic parking brake switch, failure of the parking sensors and automatic emergency braking, and failure of the high-voltage shutdown sequence upon driver exit, resulting in a structural collision. The vehicle has been towed to the dealership and is available for inspection. I am awaiting the dealership's diagnosis and have also reported the incident to my insurance company. No warning lights or messages appeared before the failure. This malfunction created a serious safety hazard and could have resulted in severe injury or death if anyone had been in the vehicle's path.

NHTSA ID

11748156

Incident

Jun 30, 2026

Vehicle was being driven at highway speed when loss of power occurred, vehicle moved to side of road and would not restart. Performed 12v capacitve procedure with no change. Hazard lights would not function, other 12v systems remained on.

NHTSA ID

11747010

Incident

Jun 27, 2026

Water Migration under RAPGARD® during PDI

Condensation and or water droplets visible on inside of exterior light lenses

Condensation

Installation of the service parts listed in the table below requires an ID.S compound update.

Do Not replace the Electric Drive Power and Control Electronics -JX1- before performing the update outlined in this bulletin.

Installation of Battery Regulation Control Module -J840-, -SX7-, -SX8-.