2024 Volkswagen ID.4 Driver assistance Problems

While attempting to park in my driveway, the vehicle experienced a complete loss of braking. The brake pedal did not stop the vehicle, and pressing the electronic parking brake switch had no effect. The vehicle continued forward and crashed through my closed garage door. The only reason it stopped was because it struck another vehicle parked inside my garage. That impact pushed the parked vehicle into my garage refrigerator, which then damaged the drywall on the garage wall adjacent to my bedroom. None of the safety systems functioned as expected. The parking sensors did not activate, there were no proximity warnings, and the automatic emergency braking system did not engage. After the crash, I exited the vehicle, but it remained powered on instead of shutting down automatically. It only turned off after I got back into the vehicle and exited multiple times. This incident involved a total loss of hydraulic and regenerative braking, an unresponsive electronic parking brake switch, failure of the parking sensors and automatic emergency braking, and failure of the high-voltage shutdown sequence upon driver exit, resulting in a structural collision. The vehicle has been towed to the dealership and is available for inspection. I am awaiting the dealership's diagnosis and have also reported the incident to my insurance company. No warning lights or messages appeared before the failure. This malfunction created a serious safety hazard and could have resulted in severe injury or death if anyone had been in the vehicle's path.

NHTSA ID

11748156

Incident

Jun 30, 2026

Vehicle was being driven at highway speed when loss of power occurred, vehicle moved to side of road and would not restart. Performed 12v capacitve procedure with no change. Hazard lights would not function, other 12v systems remained on.

NHTSA ID

11747010

Incident

Jun 27, 2026

Car screen froze no parking sensors or rear view camera, lane assist etc. for hours.

NHTSA ID

11712493

Incident

Jan 20, 2026

My screen frozed while I was driving to the point that I was not able to know how fast I was driving. My backup camera also did not displayed on the screen. I sent videos to [XXX]. The tire pressure stated that tire has a normal pressure but I had a flat tire. Tire pressure sensors are not reading the tire pressure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11703178

Incident

Jul 23, 2025

Subject: Serious Safety and Electrical Problems – Request for Buyback or Replacement Dear [Manufacturer Name or Dealer Name], I leased my vehicle in January 2025, and since the very beginning I have experienced multiple serious problems. Right after taking the car from the dealership, it had an electrical failure — it completely shut down and had to be towed by a tow truck. After that incident, the vehicle has constantly shown computer warning messages such as “switch control deactivated,” “key not recognized,” “rear motor malfunction,” and other system errors. I have taken the vehicle to the dealership several times, and they always said it was due to a recall, but they never gave me a permanent solution. They kept telling me the vehicle was safe to drive. However, on Saturday, November 8, 2025, while I was driving with my family, the vehicle suddenly stopped, started jerking violently, showed a “battery overheating” error, and then accelerated by itself. I immediately called the dealership and took the car there. It is currently in their possession. This vehicle is extremely dangerous for me and my family. I am requesting that the manufacturer or dealer take full responsibility for this issue and proceed with a buyback or replacement under the Lemon Law and warranty protection.

NHTSA ID

11698651

Incident

Nov 10, 2025

GPS/navigation cannot determine position. ACC/driver-assist features are sometimes disabled, but then reactivate with no warning. Car will automatically brake for no reason on interstate since navigation suddenly indicates it has has entered, say, a 30 mph zone 100 miles to the east. Automatic distance keeping from vehicle in front turns off/on at random. VW dealer and Corporate are aware of the problem but state there is no known fix.

NHTSA ID

11687367

Incident

Aug 8, 2025

The contact owns a 2024 Volkswagen ID.4. The contact stated upon pulling to a parking space and depressing the brake pedal, the brake Auto Brake Hold system engaged; however, the vehicle accelerated unintendedly, and the front end of the vehicle crashed into the side of one unoccupied parked vehicle, and then crashed into the front of a second unoccupied parked vehicle, which hit the front of a third unoccupied parked vehicle. The brake pedal was depressed during the failure, but the vehicle failed to respond. The air bags did not deploy. No injury was sustained. A police report was filed, but the information was not available. The vehicle was towed to Triple A storage facility. The vehicle was then towed to an autobody repair shop, where an estimate of the damage sustained was provided. The vehicle was not repaired. The dealer was notified of the failure, and the contact requested an investigation of the failure. The vehicle was in the process of being towed to the dealer auto collision center. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and sent a data retriever authorization form and an event questionnaire form, which the contact had filled out and returned to the manufacturer. The failure mileage was approximately 3,800.

NHTSA ID

11680647

Incident

Aug 10, 2025

Mileage

3,800 mi

I was driving my 2024 ID.4 S when an error popped up stating that I needed to “clean front parking sensors” and “maneuver braking is unavailable.” At my earliest convenience I attempted to clean the sensors but the issue persisted. Upon consult with the dealership I was informed that the sensors have a tiny rock knick and my front sensors need replacing. This was a $1700 repair. The vehicle is only a year old and has been driven very carefully. My concern is that. Volkswagen Auto Group uses cheap sensors print to failure and as a result my emergency maneuver braking feature is at risk of not working.

NHTSA ID

11680137

Incident

Jul 30, 2025

The car's position as shown on the navigation screen and as determined by the car's internal GPS was off by several hundred miles. While driving on the highway using adaptive cruise control, the car would frequently decelerate rapidly from 60+ mph to 30 or less. When it did this, it would display a message like "turn ahead - maximum 24 mph". Of course, there was no tight turn ahead as I was on an interstate highway in New York - the ACC was receiving messages to slow down because the location data was inaccurate. On two occasions this nearly caused a rear-end collision before I was able to disable the feature in ACC that would cause the car to decelerate because of small radius roadway curvature. During this time, the car's navigation system would continuously try to re-route, and the SOS functionality did not work.

NHTSA ID

11672066

Incident

Jul 7, 2025

ID.4 2024 Pro AWD (Canada) Cannot connect to CARNET (Since June 16 2024, for past 5 days), vehicle breaks suddenly on highway. Dash displays approaching intersection but there's no intersection. Traumatizing experience. 1. Vehicle was connected to Google map, but VW insists on trusting their own navigation system (even though it's not working). 2. No way for user to connect the car's network to be "online" using personal cellphone data. (Forcing user to buy CARNET package, otherwise safety is not guaranteed) 3. For a 2024 EV, vehicle should at least design safety measure for such scenario. If the driver's hands are detected on the steering wheel, and ACC is ON. The car will NOT auto break during intersection. (It doesn't break BEFORE the intersection any way!!!) In uploaded picture taken in an intersection. Connected to google map, but vehicle dashboard displays current road is 100 KM/H zone. (It's a 50KM/H zone). Driver safety cannot be promised!!!!

NHTSA ID

11668354

Incident

Jun 19, 2025

I am filing this formal complaint with the National Highway Traffic Safety Administration regarding a critical safety failure involving my 2024 Volkswagen ID.4. The incident, which occurred on [XXX], involved sudden and unintended acceleration while slowly parking at a Walgreens in Saco, Maine, resulting in a collision with the building. I delayed this submission until the official police report (Saco Police Crash Report #[XXX]) became available on April 21, 2025, to ensure accuracy and proper documentation. Incident Details: •Date/Time: [XXX] •Location: Walgreens Pharmacy, [XXX] •Vehicle: 2024 VW ID.4 (VIN: [XXX] ) •Conditions: daylight conditions, no contributing environmental factors. While shifting from Drive to Park with my foot fully on the brake, the vehicle surged forward twice without accelerator input. IQ Drive, Collision mitigation systems and Park Distance Control (PDC) failed to engage. All driver-assistance features were deactivated. No airbags deployed. Supporting Documentation (attached): •Saco Police Crash Report # [XXX] •Crash scene photographs Prior Warnings: •In August 2024, a powertrain warning appeared; VW service dismissed it as non-critical. •On the morning of the crash, the vehicle emitted an abnormal sound during initial startup Medical Context: At the time of the incident, I was recovering from major cardiothoracic surgery ([XXX]). Though belted, the sudden jolt near my surgical site raised post-operative risks and safety concerns. Request for Action: I respectfully request that NHTSA: 1.Investigate this incident for potential inclusion in a broader pattern of unintended acceleration in the VW ID.4 model. 2.Review related TSBs, consumer complaints, or internal manufacturer field reports. 3.Secure pre-reset data from the vehicle’s ECU and EDR. 4.Notify Volkswagen of its duty to report Thank you for your attention to this serious matter INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11657958

Incident

Apr 6, 2025