RoadVitals

2025 Chevrolet Suburban 1500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
27
Latest May 18, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest May 14, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 27 NHTSA owner-reported complaints for the 2025 Chevrolet Suburban 1500, most frequently naming the engine, electrical and powertrain (other) categories. 1 safety recall has been issued covering this model year; and 410 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine1442.4%
  • Electrical515.2%
  • Powertrain (other)515.2%
  • Driver assistance412.1%
  • Exterior lighting26.1%
  • Visibility26.1%
  • Brakes13.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

WHEELS:HUB

May 14, 2026
2,457 units potentially affected
The defect: General Motors, LLC is recalling certain 2025–2026 Cadillac Escalade, Escalade ESV, Chevrolet Suburban 1500, Tahoe, GMC Yukon, and Yukon XL vehicles with 24-inch wheels. Incorrect bolts may have been installed on the left and right front wheel hubs, which can result in the bolts loosening or deforming over time.
The risk: A bolt that loosens or breaks during vehicle operation can result in loss of vehicle control, increasing the risk of a crash.
The remedy: Dealers will replace the front left and right wheel hub bolts, free of charge. Owner notification letters were mailed June 18, 2026. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. GM's number for this recall is N262554630. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 14, 2026.
General Motors, LLCManufacturer number N262554630View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed May 18, 2026

3.0 Duramax engine failure at 5900 miles. Apparently is from the known thrust bearing issue. MIL, CEL, TCM illuminated. Failure occurred at 60 mph during rush hour traffic. Engine is being replaced under warranty. GM should issue recall for the affected lot of this engine.

NHTSA ID
11738649
Incident
May 8, 2026
Engine
Filed May 17, 2026

3.0 Duramax, thrust bearing engine failure. Less than 6000 miles on vehicle. Driving at 60 mph when vehicle went into major limp mode. Had TCM, Charging and coolant lights illuminate. GM is replacing engine under warranty. Indicated there was approximately a 2 week engine production window where this issue is being traced back to. GM should issue recall if they know the extent of condition and the cause(s).

NHTSA ID
11738369
Incident
May 8, 2026
ElectricalPowertrain (other)
Filed Apr 20, 2026

2025 CHEVROLET SUBURBAN HIGH COUNTRY. Vehicle is parked in my garage. Went out in the AM and the engine only cranks, will not start. Called On Star for roadside assistance. Sent a tow truck, the vehicle could not be towed due to the electronic transmission. There is no way for an owner to place the transmission in neutral. Vehicle is stuck in my garage. GM customer service referred me back to roadside assistance who for the second time stated that they could not help me. This is a serious issue. The fact that the transmission can NOT be shifted into neutral unless the engine is running is a very serious safety concern.Called GM helpline a second time. They said that I should call for a tow on my own. Waiting for the selling dealer to call me back. Vehicle is currently stuck in my garage and GM does not care.

NHTSA ID
11732473
Incident
Apr 20, 2026
Visibility
Filed Apr 19, 2026

Car was parked (in covered area) when back window shattered sometime after 12pm. Car had not been driven in two days and outdoor temperature started at 62 that morning so there were not extreme temperature changes as at the time the window shattered, it was approximately 75 degrees. No apparent reason for breakage as we live in a secluded area and were nearby outside enjoying the day.

NHTSA ID
11732217
Incident
Apr 17, 2026
Engine
Filed Mar 10, 2026

The contact owns a 2025 Chevrolet Suburban. The contact stated that while driving 25 MPH, a yellow triangle warning icon was displayed, and a message to "Please Add Oil" was displayed. The vehicle was taken to a dealer, where it was diagnosed with a broken part and oil was leaking oil onto the oil filter. The vehicle was repaired. The contact stated that approximately 1,000 miles later, the same triangle icon was displayed and with the same message displayed while driving. The vehicle was taken to the same dealer, where it was diagnosed that the oil needed to be changed. The vehicle was repaired. The contact stated that approximately 1,000 miles later; while driving at an undisclosed speed, the same triangle warning icon and the message were displayed with the check engine warning light illuminated. The vehicle was taken to another dealer, where it was diagnosed, and it was determined that the vehicle was consuming engine oil, and the oil needed to be changed. The vehicle was repaired, but the check engine warning light illuminated again, and the contact became aware that there was no oil in the oil pan. The manufacturer was notified of the failure. The failure mileage was 2,203.

NHTSA ID
11723231
Incident
Sep 20, 2025
Mileage
2,203 mi
Engine
Filed Feb 24, 2026

Driving on Highway at approx 70mph, lost propulsion and speedometer went to 0. Came back after approx. 5 seconds. After exiting highway and stopping, clear knocking/clanging noise from engine. GM states full engine replacement needed. This is a 2025 6.2 V8, thought these issues were fixed?

NHTSA ID
11720174
Incident
Feb 14, 2026
Powertrain (other)
Filed Feb 17, 2026

Purchased a brand new vehicle on 23Dec2025 (evening) and then drove it home and parked it in my garage. Vehicle was in my garage at 64 miles on the odometer. Vehicle started smoking and the transmission cooler line had the catastrophic failure spilling oil all over the street, driveway, and garage. It was towed from my garage to the selling dealer (Walser Polar Chevrolet in White Bear Lake, MN) on 24Dec2025. Service center confirmed a manufacturing defect in the transmission cooler line from the factory.

NHTSA ID
11718424
Incident
Dec 23, 2025
Engine
Filed Feb 2, 2026

We have 8,625 miles on our 2025 Suburban. We were going down the highway when began to hear a unfamiliar noise. We pulled over into an error to inspect and didn't notice anything under the vehicle, which we thought might have cause the noise. We put into drive and went less than an 1/8 of a mile and our suburban lost acceleration and stopped. It would not start and couldn't not be moved, until roadside assistance took it to a Chevrolet dealership. The dealer stated the engine seized up and needs to be replaced. We were fortunate we were not going any more than 20 miles per hour and were not on a major highway.

NHTSA ID
11715045
Incident
Jan 31, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT6110K

This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.

PIT6300C

This Preliminary information communicates to the technician on the a potential cause for Buzz/rattle/vibration/ from the passenger side when the vehicle is under light load, with a 3.0L LZ0 Engine. It also addresses the potential for a slow/no crank or not charging.

PIT6446A

This PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position after curbview assist is used.

PIT5509N

This PI provides diagnostic tips for diagnosing electric trailer brakes issues.

PIT5099J

PI to help diagnose A/C concern

663.20

• Improves transmission diagnostic software. • Reduces unnecessary check engine light activations.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Suburban 1500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026103052.6
2025Viewing271043.9
2024010
2023171137.6
2022000
2021101
2011802043.2
2010531035.3
2009550030.0
20081010240.3
20071900246.6
2006312045.9
2005941037.1
20041821036.7
20031751037.8
20021201038.7
2001921045.8
2000671046.8
1999740038.2
1998140027.1
1997160032.3
1996900
1995800
1994900

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.