RoadVitals

2025 Chevrolet Silverado 2500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
23
+4 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 23 NHTSA owner-reported complaints for the 2025 Chevrolet Silverado 2500, most frequently naming the electrical, powertrain (other) and engine categories. 401 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical724.1%
  • Powertrain (other)724.1%
  • Engine517.2%
  • Body & structure26.9%
  • Driver assistance26.9%
  • Fuel system26.9%
  • Steering26.9%
  • Visibility13.4%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistancePowertrain (other)
Filed Aug 7, 2026

Safety Issue. The raised cruise control speed set button on the steering wheel is prone to being touched when rotating the steering wheel while making sharp turns when driving through parking lots at low speed. If the distance cruise was previously set at say 45 mph the last time it was used, and the set button is very briefly hit upward when rotating the wheel through your hands to the left, it can inadvertently cause the truck to start accelerating to that previously-set speed. The cruise button needs to be programmed such that at certain steering angles it will not respond to inputs. This is very dangerous. I ave had this happen to me at least 5 times. Hitting the brakes stopped the acceleration. I reported it to the dealer as a potential engine surge but they could not reproduce it. I just recently realized what was happening. I believe this can easily be addressed by a steering angle lockout of the button. Other issues: Drivetrain vibrates occasionally and shifts very hard (drivetrain literally slams through gear change) when leaving driving from a stop a slow speeds. Dealer cannot replicate. This diesel truck gets very poor mileage possibly from spending too much time in regeneration mode. Truck is super sensitive to fuel. Mileage varies drastically from fill up to fill up depending upon station. I believe the fuel cetane content affects regeneration in unexpected ways. I buy fuel at name brand stations but mileage varies drastically from vendor to vendor. Mileage average goes down to about 11 mpg much of the time due to time in regeneration. Dealer has no comments. I know HD trucks don't have official mileage ratings but this is just crazy. I drive light on the accelerator. Rarely achieved up to 21 mpg but average mileage runs about 11-12. I believe this to be a fault with these trucks as I have read complaints from many others. The infotainment system frequently loses all audio, including turn signal sound, nav. GM has no fix. Possibly software.

NHTSA ID
11755555
Incident
Aug 3, 2026
Electrical
Filed Aug 4, 2026

Intermittent No Audio

NHTSA ID
11754770
Incident
Aug 1, 2025
Visibility
Filed Jul 24, 2026

Of If I turn on the truck the air conditioner doesn’t work. It takes around 30 mins to turn on . It’s summer time and I shouldn’t be going through this. It’s hot outside. I’m sweating my butt off.

NHTSA ID
11752708
Incident
Dec 12, 2025
ElectricalSeat belts
Filed Jul 22, 2026

Radio does not emit sound also canceling all warning noises for fuel level, turn signals, seat belts, open door in motion. This problem is not only a saftey hazard for drivers its a major annoyance. Honestly find it quite distracting. Have reached out to gm multiple times and the issue hasn't been corrected. Really concerned this is going to plage my vehicle its whole life. This issue has happened more times than I can count.

NHTSA ID
11752218
Incident
Jun 2, 2025
Electrical
Filed May 7, 2026

The infotainment system has not worked since day one and the entire dash and everything electrical sometimes malfunctions or doesn't work. The vehicle has been in the shop non stop for 8 months and it has not been fixed and they have said they can't fix it. According to GM they are waiting on another part to replace but the part is on back order with no timetable to get it and the mechanic has said that part won't fix it.

NHTSA ID
11736229
Incident
Sep 1, 2025
ElectricalEngineSteering
Filed Mar 19, 2026

I was driving the truck on my way to work in [XXX] , last March 12, 2026, at around 6:50 am. It was raining when I entered the exit ramp to work going west; the truck died, and the steering wheel locked. I tried to start it, but it wouldn't. The dashboard displayed: 'Trailer Park Brake Failed,' 'Power Steering Pump Needs Service,' and 'Axle Repair Error.' I was on the exit ramp for a highway that runs north and south, and I could have been t-boned; it was still dark. The truck was towed to Curry Chevrolet in Scarsdale. They said it was the ECM and ordered the part. They installed the new ECM module last Tuesday, March 17. The service manager called me and said they tested the truck, but it is still showing active codes. A GM advisor called me saying the truck should be ready for pickup this Friday. However, this afternoon, I got a call from the service manager saying there is another issue—the engine wiring harness—and they will order the part; now it will not be ready until next week. GM owes me my life. I do not want to drive the vehicle. The service department people at Curry Chevrolet are very professional, but did I pay and spend a lot of money for a garbage truck? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11725674
Incident
Mar 12, 2026
Filed Mar 13, 2026

Significant rust on my truck with 5200 miles.

NHTSA ID
11724040
Incident
Mar 11, 2026
Fuel system
Filed Feb 9, 2026

Engine started pouring fuel out in large quantities coating the entire chassis. I was lucky, I had planned to go fishing early but had boat issue. Had I gone early in the dark it would have been catastrophic. Large amounts of gas. Pouring out. I'm lucky, when moving the truck my wife noticed the fuel was leaving a trail down the road and started screaming. I immediately parked the vehicle and I am waiting on support to get to dealer. The fuel system is a known defect on 2025/2026 Silverado but not yet identified for this HD 2500 with same 6.6l engine. Entire cab is full of gas fumes. This was extremely scary.

NHTSA ID
11716637
Incident
Feb 8, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT6110K

This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.

N26-F163BX

This update contains a required software change to help improve the overall software update and diagnostics process. Be sure to install this update to be able to receive future software updates. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior.

PIP6060A

This PI communicates diagnostic information to assist Technicians with a possible transmission shudder

PIT6446A

This PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position after curbview assist is used.

PIT5680B

This PI provides information to repair the door water deflector which is not sealed properly allows water into the door jam/sill area.

PIT5099J

PI to help diagnose A/C concern

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Silverado 2500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026420
2025Viewing230040.7
20241393051.4
2023441049.5
2022903055.9
2021846161.8
202010110163.7
2019747061.3
2018525060.8
2017545053.1
20161225053.0
20151756160.0
2014402153.8
2013513146.7
2012533154.4
20111044151.2
2010215149.8
2009615159.7
20081914360.2
20072043358.6
20061771043.3
20052691043.8
20043682048.9
20034492152.7
20023513460.3
20013001348.9
20001323259.9
1999812046.4
1998732051.7
1997642048.5
1996200
1995300
1994300

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.