RoadVitals

2026 Chevrolet Silverado 2500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Apr 10, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Feb 26, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2026 Chevrolet Silverado 2500, most frequently naming the powertrain (other) and exterior lighting categories. 2 safety recalls have been issued covering this model year; and 161 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Powertrain (other)266.7%
  • Exterior lighting133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V114000

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Feb 26, 2026
5,861 units potentially affected
The defect: General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Coupe, Corvette Convertible E-Ray, Equinox, Silverado 1500, 2500, 3500, Silverado EV, Suburban 1500, Tahoe, Traverse, GMC Acadia, Hummer EV Pickup, Hummer EV SUV, Sierra 1500, 2500, 3500, Sierra EV, Terrain, Yukon, and Yukon XL vehicles. The radio may not have been set to the correct status to download the electronic owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Protection.”
The risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
The remedy: Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-9700, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N252540430. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 26, 2026.
General Motors, LLCManufacturer number N252540430View on NHTSA.gov
25V815000

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Nov 25, 2025
3,408 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2026 Chevrolet Silverado 1500, 2500, and 3500 vehicles. These vehicles may not have received an owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, “Child Restraint Anchorage Systems.”
The risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
The remedy: Dealers will provide the owner’s manual, free of charge. Owner notification letters were mailed December 30, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252532020. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 25, 2025.
General Motors, LLCManufacturer number N252532020View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Exterior lighting
Filed Apr 10, 2026

The contact owns a 2026 Chevrolet Silverado 2500. The contact stated that while driving at various speeds at night, the low beam and high beam headlights were extremely dim, reducing the roadway visibility while driving during the rain. The vehicle was taken to a local dealer, but the vehicle was not diagnosed. The contact was informed that the headlights were functional. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 700.

NHTSA ID
11730373
Incident
Mar 15, 2026
Mileage
700 mi
Filed Mar 30, 2026

There is an incredible reliance on navigation and communication while driving. This and many other vehicles have intermittent disconnects to CarPlay This causes inattentive decisions while attempting to reconnect. I have personally had two trips to dealership with no resolution numerous photos showing loss of communication with vehicles main information center.

NHTSA ID
11727974
Incident
Mar 3, 2026
Powertrain (other)
Filed Mar 19, 2026

The transmission malfunctioned 4 times in the first 3 weeks of ownership. Once on the way home from the dealer, but I could not return as they were closing when I picked up my new 2026 Silverado 2500HD pick up. It has 2 issues so far since that ride home, 2 times, on separate occasions, I was approaching a red light and slowing down when the light changed while I was in a slow speed, so I accelerated to get to the speed limit, while doing so, the truck hesitated for a couple of seconds then banged into gear. The second time for that same scenario was several days after resulting in the same hesitation and then bang into gear. No warning lights were reveled. I called the local Chevy dealership, as instructed by the dealership I purchased it from was 107 miles away, they gave me an appointment to investigate the problem. Upon arriving, I needed to back up to align my vehicle with the entrance to the service area and my truck would not go into reverse. I tried 2 times shifting from park to reverse and nothing, I put it back into park while still running and went into the service area explaining my new issue, the service writer got a mechanic and he tried shifting into park with no luck. He then shut off the engine, waited about 30 seconds, restarted the engine and shifted into reverse and it worked. They checked for codes and none were present, so they test drove it for about 20 minutes, did not experience either symptom and email GM service assistance and were told to have me come back and they would check the parameters and make sure the software was updated as well as the transmission fluid level and condition. I returned for them to accomplish those tasks and drove home, 2 miles, and had no issues till the trip I was going on today, I warmed up the vehicle as it was only 37 degrees today and when I put it in reverse, it did not engage, so I shifted into drive, it engaged then I put it in reverse and it did finally engage. Now I'm going to renotify the dealership

NHTSA ID
11725430
Incident
Feb 28, 2026
Powertrain (other)
Filed Mar 13, 2026

The contact owns a 2026 Chevrolet Silverado 2500. The contact stated that while driving at various speeds, there was a rumbling sound coming from the vehicle. There were no warning lights illuminated. The contact associated the issue with Technical Service Bulletin: 20-NA-142. The vehicle was taken to a local dealer and test-driven, and the technician was able to experience the rumbling sound coming from the vehicle. However, the vehicle was not diagnosed because the dealer was unable to duplicate the failure while performing an additional test drive. The vehicle was not repaired. The manufacturer was contacted provided no assistance. The failure mileage was approximately 1,100.

NHTSA ID
11724138
Incident
Feb 15, 2026
Mileage
1,100 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

662.21

Improvements to accuracy for Diesel Exhaust Fluid level shown in driver display.

PIT6110K

This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.

PIT6446A

This PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position after curbview assist is used.

PIP6060A

This PI communicates diagnostic information to assist Technicians with a possible transmission shudder

662.11

• Additional protection for the health of your battery • Updates to help prevent excessive battery drain and overheating • Improvements to the software update system • Improvements to reliability when extending the running boards on your vehicle

PIT5680B

This PI provides information to repair the door water deflector which is not sealed properly allows water into the door jam/sill area.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Silverado 2500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026Viewing420—
2025230040.7
20241393051.4
2023441049.5
2022903055.9
2021846161.8
202010110163.7
2019747061.3
2018525060.8
2017545053.1
20161225053.0
20151756160.0
2014402153.8
2013513146.7
2012533154.4
20111044151.2
2010215149.8
2009615159.7
20081914360.2
20072043358.6
20061771043.3
20052691043.8
20043682048.9
20034492152.7
20023513460.3
20013001348.9
20001323259.9
1999812046.4
1998732051.7
1997642048.5
1996200—
1995300—
1994300—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.