RoadVitals

2004 Chevrolet Silverado 2500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
368
Latest Jun 5, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest May 19, 2006
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
29
10 injuries, 2 deaths reported

Overview

Our database contains 368 NHTSA owner-reported complaints for the 2004 Chevrolet Silverado 2500, most frequently naming the brakes, electrical and engine categories. 2 safety recalls have been issued covering this model year; and 427 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
06E043000

FUEL SYSTEM, GASOLINE

May 19, 2006
88,303 units potentially affected
The defect: CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
The risk: THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
The remedy: HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
HONEYWELL INTERNATIONAL, INC.View on NHTSA.gov
06E010000

STEERING

Feb 1, 2006
1,360 units potentially affected
The defect: CERTAIN FABTECH AFTERMARKET REPLACEMENT PITMAN ARMS, P/NOS. FTS71000 AND FTS71001, INSTALLED FOR USE ON CERTAIN 2001-2006 GM C/K 2500 PICK UP TRUCKS AND SPORT UTILITY VEHICLES. THE PIN LOCATED INSIDE THE PITMAN ARM CAN SHEAR OFF DUE TO A REVERSE BENDING FATIGUE CONDITION, RESULTING IN A TOTAL LOSS OF STEERING CONTROL.
The risk: LOSS OF STEERING CONTROL COULD LEAD TO A VEHICLE CRASH WITH POTENTIAL INJURY OR DEATH.
The remedy: FABTECH WILL NOTIFY OWNERS AND REPLACE THE PITMAN AND IDLER ARMS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2006. OWNERS MAY CONTACT FABTECH AT 909-597-7800.
FABTECH MOTORSPORTSView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 368
Powertrain (other)
Filed Jun 5, 2026

The contact owns a 2004 Chevrolet Silverado 2500. The contact stated that while driving 60-65 MPH, the vehicle experienced reduced power and went into LIMP Mode. The contact pulled over to the side of the road. The contact turned off and restarted the vehicle after several minutes, as per the Owner's Manual. The transmission warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that it could take 1-2 weeks to diagnose the vehicle, and several months to repair the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a claim was filed. The failure mileage was approximately 50,000.

NHTSA ID
11742282
Incident
May 29, 2026
Mileage
50,000 mi
BrakesSteering
Filed Dec 20, 2023

Hydraboost piston blew out, lost brakes and steering. Almost wrecked vehicle.

NHTSA ID
11561107
Incident
Dec 18, 2023
Powertrain (other)
Filed Nov 18, 2021

The transfer case wore a pine hole in the case from the oil pump spring lock not securing movement causing me to loose all oil from transfer case. This left me stranded when I could not shift into 4 wheel drive the could not get it to re- engage 2wheel drive. This could have possibly caused catastrophic loss of control had the transfer case locked up while driving at high speed on slick roads or if someone ran into me from sudden lock up of the drive train.

NHTSA ID
11440880
Incident
Nov 7, 2021
AirbagsBody & structureOther / unspecified
Filed Sep 5, 2020
Crash reported1 injury reported1 death reported

CANT REMEMBER WHAT HAPPENED I BLACK OUT AND WOKE UP WITH COPS AROUND ME. THE FRONT END OF THE TRUCK IS WRECKED. AIRBAGS DID NOT DEPLOY.

NHTSA ID
11353349
Incident
Sep 3, 2020
Mileage
2 mi
Filed Jan 20, 2020

HYDRO BOOST HAS FAILED. IT WAS DISCOVERED BY GARDNERVILLE AUTO IN GARDNERVILLE, NEVADA . ON WEDNESDAY 1/15/2020. I CONTACTED GENERAL MOTORS AND THEY SAID THERE NO RECALLS ON THIS VEHICLE. THEY SHOWED OLD RECALLS ON LIGHTING AND POWER STEERING BUT NOTHING ON THE HYDRO BOOST. THE GARAGE SHOWS THREE DIFFERENT RECALLS ON THE HYDRO BOOST, TWO OF WHICH WERE REPORTED BY NTSB.

NHTSA ID
11300497
Incident
Jan 15, 2020
Mileage
185,000 mi
BrakesEngineOther / unspecified
Filed Dec 17, 2019

I HAVE CHANGED ALL 4 NEW TIRES IN 4 DIFFERENT TIMES EVERY YRS NOT SURE IF THAT A WHEEL PROBLEM. AND ALSO FIX MY FUEL INJECTION SYSTEM THAT WAS GIVE ME A PROBLEM IN THE PAST. NOW I REPLACE ALL NEW ROTOR BRAKE DISCS AND PAD IN 30 MINUTES OUT FROM A MECHANICAL SHOP IT'S SHOW A ENGINE LIGHT NOW SAYING RANGE SHIFT INHIBITED ON MY DASHBOARD. AND WHEN I'M SHIFTING TO DRIVE IT JUST REVERSE INSTEAD OF DRIVE. NOW IS BACK IN THE SHOP FOR NOW PROBLEM TO COME. FROM GARDEN CITY KANSAS

NHTSA ID
11289545
Incident
Dec 16, 2019
Mileage
315,000 mi
Tires & wheels
Filed Nov 8, 2019

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 EQUIPPED WITH PRIMEWELL VALERA HT HARRY TRUMAN TIRES, SIZE: LT265/75/R16 (NA). WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TO HAVE ALL THE TIRES REPLACED ON TWO SEPARATE OCCASIONS; HOWEVER, THE FAILURE CONTINUED. THE CONTACT WAS INFORMED THAT THE TIRES WERE DEFECTIVE AND COULD NOT BE BALANCED CORRECTLY. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
11278861
Incident
Jul 2, 2019
Brakes
Filed Jun 8, 2019

BRAKE LINES FAILED AFTER HAVING ALREADY BEEN REPLACED. FACTORY LINES CORRODED THROUGH AND TRUCK WAS SCARY TO SLOW DOWN. WAS FORTUNATE TO BE GOING AT LOW SPEEDS IN A RESIDENTIAL AREA - BUT GLAD THERE WERE NO KIDS AROUND AND I NEEDED TO BRAKE QUICKLY!

NHTSA ID
11218655
Incident
Jun 8, 2019
Mileage
55,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

23-NA-001

ELECTRICAL SYSTEM

This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.

PIP5358D

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

03-06-01-023I

ENGINE

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

03-06-01-023H

ENGINE

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

PIT3271P

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Silverado 2500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026420—
2025230040.7
20241393051.4
2023441049.5
2022903055.9
2021846161.8
202010110163.7
2019747061.3
2018525060.8
2017545053.1
20161225053.0
20151756160.0
2014402153.8
2013513146.7
2012533154.4
20111044151.2
2010215149.8
2009615159.7
20081914360.2
20072043358.6
20061771043.3
20052691043.8
2004Viewing3682048.9
20034492152.7
20023513460.3
20013001348.9
20001323259.9
1999812046.4
1998732051.7
1997642048.5
1996200—
1995300—
1994300—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.