Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
368
Latest Jun 5, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
29
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
1
Reports on file since Sep 14, 2005
What this page shows
Our database holds 368 NHTSA owner-reported complaints for the 2004 Chevrolet Silverado 2500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 368 · page 1 of 15
Powertrain (other)
Filed Jun 5, 2026
The contact owns a 2004 Chevrolet Silverado 2500. The contact stated that while driving 60-65 MPH, the vehicle experienced reduced power and went into LIMP Mode. The contact pulled over to the side of the road. The contact turned off and restarted the vehicle after several minutes, as per the Owner's Manual. The transmission warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that it could take 1-2 weeks to diagnose the vehicle, and several months to repair the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a claim was filed. The failure mileage was approximately 50,000.
NHTSA ID
11742282
Incident
May 29, 2026
Mileage
50,000 mi
BrakesSteering
Filed Dec 20, 2023
Hydraboost piston blew out, lost brakes and steering. Almost wrecked vehicle.
NHTSA ID
11561107
Incident
Dec 18, 2023
Powertrain (other)
Filed Nov 18, 2021
The transfer case wore a pine hole in the case from the oil pump spring lock not securing movement causing me to loose all oil from transfer case. This left me stranded when I could not shift into 4 wheel drive the could not get it to re- engage 2wheel drive. This could have possibly caused catastrophic loss of control had the transfer case locked up while driving at high speed on slick roads or if someone ran into me from sudden lock up of the drive train.
NHTSA ID
11440880
Incident
Nov 7, 2021
AirbagsBody & structureOther / unspecified
Filed Sep 5, 2020
Crash reported1 injury reported1 death reported
CANT REMEMBER WHAT HAPPENED I BLACK OUT AND WOKE UP WITH COPS AROUND ME. THE FRONT END OF THE TRUCK IS WRECKED. AIRBAGS DID NOT DEPLOY.
NHTSA ID
11353349
Incident
Sep 3, 2020
Mileage
2 mi
Filed Jan 20, 2020
HYDRO BOOST HAS FAILED. IT WAS DISCOVERED BY GARDNERVILLE AUTO IN GARDNERVILLE, NEVADA . ON WEDNESDAY 1/15/2020. I CONTACTED GENERAL MOTORS AND THEY SAID THERE NO RECALLS ON THIS VEHICLE. THEY SHOWED OLD RECALLS ON LIGHTING AND POWER STEERING BUT NOTHING ON THE HYDRO BOOST. THE GARAGE SHOWS THREE DIFFERENT RECALLS ON THE HYDRO BOOST, TWO OF WHICH WERE REPORTED BY NTSB.
NHTSA ID
11300497
Incident
Jan 15, 2020
Mileage
185,000 mi
BrakesEngineOther / unspecified
Filed Dec 17, 2019
I HAVE CHANGED ALL 4 NEW TIRES IN 4 DIFFERENT TIMES EVERY YRS NOT SURE IF THAT A WHEEL PROBLEM. AND ALSO FIX MY FUEL INJECTION SYSTEM THAT WAS GIVE ME A PROBLEM IN THE PAST. NOW I REPLACE ALL NEW ROTOR BRAKE DISCS AND PAD IN 30 MINUTES OUT FROM A MECHANICAL SHOP IT'S SHOW A ENGINE LIGHT NOW SAYING RANGE SHIFT INHIBITED ON MY DASHBOARD. AND WHEN I'M SHIFTING TO DRIVE IT JUST REVERSE INSTEAD OF DRIVE. NOW IS BACK IN THE SHOP FOR NOW PROBLEM TO COME. FROM GARDEN CITY KANSAS
NHTSA ID
11289545
Incident
Dec 16, 2019
Mileage
315,000 mi
Tires & wheels
Filed Nov 8, 2019
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 EQUIPPED WITH PRIMEWELL VALERA HT HARRY TRUMAN TIRES, SIZE: LT265/75/R16 (NA). WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TO HAVE ALL THE TIRES REPLACED ON TWO SEPARATE OCCASIONS; HOWEVER, THE FAILURE CONTINUED. THE CONTACT WAS INFORMED THAT THE TIRES WERE DEFECTIVE AND COULD NOT BE BALANCED CORRECTLY. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ID
11278861
Incident
Jul 2, 2019
Brakes
Filed Jun 8, 2019
BRAKE LINES FAILED AFTER HAVING ALREADY BEEN REPLACED. FACTORY LINES CORRODED THROUGH AND TRUCK WAS SCARY TO SLOW DOWN. WAS FORTUNATE TO BE GOING AT LOW SPEEDS IN A RESIDENTIAL AREA - BUT GLAD THERE WERE NO KIDS AROUND AND I NEEDED TO BRAKE QUICKLY!
NHTSA ID
11218655
Incident
Jun 8, 2019
Mileage
55,000 mi
Tires & wheels
Filed Mar 4, 2019
FEDERAL COURAGA MT TIRE TREAD SEPARATION AT FREEWAY SPEEDS WITHOUT WARNING. NOT EVEN AT HALF OF THE TREAD LIFE NO SIGNS OF DAMAGE OR CRACKING PRIOR TO THIS. ALL OTHER TIRES LOOK OK BUT HAVE BEEN REPLACED FOR CONCERNS OVER THE SAFETY OF THE TIRES AND MANUFACTURING QUALITY
NHTSA ID
11184040
Incident
Dec 25, 2018
Mileage
132,000 mi
Driver assistanceElectricalFuel system
Filed Dec 29, 2018
CHECK ENGINE LIGHT CAME ON AND "LOW ENGINE POWER" FLASHED WHERE THE ODOMETER IS. THIS CAUSED THE RPM'S NOT TO GO OVER 2800. CODE READER CLAIMS O2 SENSORS OR THROTTLE CONTROL MODULE OR CATALYTIC CONVERTOR ISSUES. WE DISCOVERED IT WAS NONE OF THE ABOVE. TO FIX PROBLEM CHANGE 3 RELAYS LOCATED UNDER HOOD IN FUSE BOX. RELAY #8864. THEN CLEAR CODES, SHOULD FIX ISSUE UNLESS CODE PERSISTS. RELAYS WILL CAUSE A FIRE IF NOT CHANGED OUT ASAP.
NHTSA ID
11163966
Incident
Aug 22, 2018
Mileage
215,000 mi
Steering
Filed Nov 24, 2018
POWER STEERING IS HARD TO TURN AND ALSO TAKES LONGER TO STOP THE VEHICLE, HYDRO BOOST IS LEAKING AT THE BASE CAUSING THE VEHICLE TO TURN HARD AND SLOPPY STOPPING, DEALERSHIP SAYS NO WARRANTY FOR IT AND IT SHOULD BE OKAY AS LONG AS YOU KEEP FLUID FILLED, THAT COMMENT SOUNDS DANGEROUS AND UNSAFE FROM THE DEALERSHIP, IT CONTINUES TO LEAK POWER STEERING FLUID.
NHTSA ID
11153533
Incident
Nov 8, 2018
Mileage
198,000 mi
Other / unspecified
Filed Nov 16, 2018
DRIVING SOUTH ON INTERSTATE 15 IN #1 LANE SOUTH OF CEDAR CITY, UTAH. THE TRUCK SUDDENLY SHOOK VIOLENTLY AND WITHIN SECONDS THERE WAS A LOUD EXPLOSION WITH DEBRIS FLY A HEAD OF ME. I FOUGHT TO CONTROL MY VEHICLE AND WAS ABLE TO SLOW DOWN TO PULL OFF ON THE SHOULDER OF THE ROAD WITH HITTING ANY ONE. THE TIRE THAT EXPLODED WAS ON LEFT FRONT. THE ENTIRE TREAD CAME OFF OF THE TIRE AND TIRE SEPARATED WHERE THE TIRE WAS SEAMED TOGETHER DURING MANUFACTURE. THERE WAS EXTENSIVE DAMAGE TO THE VEHICLE BENT FRONT BUMPER, TORE THE WHEEL WELL LINER, DENTED THE FRONT DOOR IN SEVERAL PLACES AND DENTED ROCKER PANEL UNDER THE FRONT DOOR. THE TIRE WAS A BF GOODRICH ALL TERRAIN T/A KO, LT285R70/17 LOAD RANGE E. THE TIRE HAD A 50,000 MILE WARRANTY BUT HAD JUST A LITTLE 20,000 MILES WITH 10/32 TREAD ON ALL TIRES WHICH MEANS THERE WAS 60% TREAD LIFE LEFT IN THE TIRES. WHEN I WAS ALMOST HOME, I NOTICE A TYPE OF VIBRATION LIKE A TIRE WAS UNBALANCE OR OUT OF ROUND. I CHECK THE OTHER THREE TIRES AND DISCOVERED THE RIGHT REAR TIRE HAD LARGE BULGE ACROSS THE TREAD WHICH INDICATES THAT ANOTHER TIRE WAS FAILING. TOOK THE TIRES TO THE DEALER AND TOLD ME THAT ME THESE FAILURES WERE DO TO A MANUFACTURER/WORKMANSHIP DEFECT. MICHELIN WHICH MAKES THE BF GOODRICH TIRES WANTS ME TO PAY FOR A NEW SET OF TIRES AND DAMAGE TO MY TRUCK AND VERBALLY THEY TELL ME THEY MAY REIMBURSE ME BUT WILL NOT PUT THAT IN WRITING. I DO NOT TRUST THEM AND WILL NEVER BUY BF GOODRICH OR MICHELIN TIRES AGAIN. MICHELIN HAS A RECALL ON THIS LINE OF TIRES IN VARIOUS SIZES BUT NOT IN MY SIZE. DO NOT UNDERSTAND WHY MY SIZE WAS NOT RECALLED BECAUSE ALL SIZES IN THE ALL TERRAIN LINE ARE MADE WITH THE SAME MATERIALS AND MANUFACTURING PROCESS THE SAME FOR ALL SIZES. THE ONLY DIFFERENCE IS THE SIZE OF THE TIRE.
NHTSA ID
11151895
Incident
Sep 22, 2018
Mileage
60,112 mi
BrakesFuel systemSuspension
Filed Jun 19, 2018
I HAVE HAD A COMPLETE BRAKE JOB BECAUSE ALL OF THE LINES RUSTED OUT AND FAILED AS I WAS DRIVING. FORTUNATELY, I WAS ABLE TO USE THE EMERGENCY BRAKE TO STOP SAFELY. I SPENT ROUGH.Y $3,000 TO GET THIS REPAIRED. NOW THE FUEL LINES, FUEL COOLER AND EVERYTHING ATTACHED HAS RUSTED OUT TO THE POINT THAT IT IS GOING TO BE AN ADDITIONA $2,500 TO REPAIR THIS. ALSO, THE COMPLETE UNDER CARRIAGE AND REAR END HAS RUSTED TO THE POINT THAT I AM EXPECTING IT TO FAIL AT ANY TIME. THIS IS NOT ONLY A DANGEROUS SITUATION, BUT IS EXTREMELY COSTLY TO THE CONSUMER, ME. WHEN THE BRAKES FAILED, I WAS DRIVING ON A STREET APPROACHING A BUSY INTERSECTION. WITH NO WARNING AT ALL, THE PEDAL WENT TO THE FLOOR AND I HAD NO BRAKES. THE REPAIR FACILITY MECHANIC SAID HE HAS NEVER SEEN A SYSTEM SO BAD. I KEEP THE VEHICLE IN A GARAGE AND HAVE WASHED THE UNDER CARRIAGE IN THE WINTER TO KEEP ROAD SALT FROM ACCUMULATING.
NHTSA ID
11102632
Incident
Mar 15, 2016
Mileage
42,000 mi
Electrical
Filed Feb 11, 2018
MANY OF THE VEHICLES IN THIS FAMILY SUFFER FROM RANDOM ELECTRICAL SHORTS AND OR POOR ELECTRICAL GROUNDING RELATING TO THE DRIVE BY WIRE THROTTLE ACTUATOR. THE RESULT IS THAT THE VEHICLE WILL GO INTO 'REDUCED ENGINE POWER' MODE RANDOMLY. IN THIS MODE THE VEHICLE WILL IDLE BUT NOT ACCELERATE OR DRIVE. THIS ISSUE IS WELL DOCUMENTED ON MESSAGE BOARDS WITH NO CONSISTENT FIX. THIS CONDITION EXPOSES AN EXTREME HAZARD AS THE VEHICLE CAN LOOSE POWER AT ANY TIME. THIS IS A SERIOUS SAFETY ISSUE THAT SHOULD BE INVESTIGATED. I HAVE HAD MY VEHICLE LOOSE POWER ON THE INTERSTATE AND ON HIGH SPEED 2 LANE ROADS WITH NO SHOULDER AND HEAVY TRAFFIC ON 4 OCCASIONS. NUMEROUS ATTEMPTS TO REPAIR THE ISSUE HAVE BEEN UNSUCCESSFUL.
NHTSA ID
11072174
Incident
Feb 10, 2018
Mileage
107,000 mi
Electrical
Filed Nov 19, 2017
MAY 2016 INSTALLED 5 YEARS WARRANTY BATTERY. BATTERY DEAD EVERY THREE MONTH. CHARGED BATTERY. INSTALLED NEW BATTERY LAST WEEK. BATTERY DEAD TODAY. HAD ALTERNATOR TESTED. (FINE) NOTICE DASHBOARD LIGHT WHERE READ MILAGE LOOKED LIKE THIS AFTER TRUCK OFF #######. ONLY GREEN LIGHT WILL NOT TURN OFF
NHTSA ID
11047326
Incident
May 20, 2016
Brakes
Filed Sep 16, 2017
Crash reported
TOTAL BRAKE FAILURE WHEN ATTEMPTING TO SLOW/STOP VEHICLE TO MAKE A TURN. DROVE INTO PARKING LOT TO GET OFF OF ROADWAY, HIT SIGN, TREE, PARKED VEHICLE BEFORE VEHICLE FINALLY STOPPED.
NHTSA ID
11023738
Incident
Aug 29, 2017
Mileage
75,000 mi
Filed Aug 19, 2017
ON THE 17TH OF AUG., 2017, I WAS ON MY WAY CAMPING PULLING A 28 FT RV WITH MY 3/4 TON CHEV PU, WHEN MY LEFT REAR TIRE WENT FLAT. I PUT ON THE SPARE TIRE AND DROVE 12 MILES AND THE LEFT FRONT TIRE WENT FLAT, THE NEXT DAY I WENT INTO A TIRE SHOP FOR NEW TIRES AND MY OTHER TWO GOOD TIRES WERE BOTH LEAKING AT THE VALUE STEM. THE ONLY DAMAGE WAS THE TIRES.
NHTSA ID
11016378
Incident
Aug 17, 2017
Mileage
209,000 mi
Powertrain (other)
Filed Mar 12, 2017
WRONG CLIP ON OIL PUMP IN TRANSFER CASE WEARS HOLE IN CASE . ALL THE OIL DRAINS OUT OF CASE CAUSING CATISTROPHIC FALLERS. CAUSING THOUSANDS OF DOLLARS FOR REPAIR. GM HAS KNOWN ABOUT THIS AN OFFERED NO HELP. THIS COULD CAUSE REAL DANGER TO OWNER IF THIS HAPPENED IN ADVERSE CONDITIONS. THIS HAPPENED WHEN VEHICLE IS OPERATING WITH NO WARNING. MY CASE WAS FOUND BY TEC BEFORE FALL IRE MY BROTHERS FAILED ON A TRIP LEAVING HIM STRANDED.
NHTSA ID
10960204
Incident
Jun 10, 2014
Mileage
70,000 mi
BrakesEnginePowertrain (other)
Filed Feb 15, 2017
ENGINE RUNS ROUGH AT IDLE.CK ENGINE LIGHT ON.
NHTSA ID
10954870
Incident
Aug 22, 2016
Mileage
139,000 mi
Electrical
Filed Feb 11, 2017
DRIVING ON THE INTERSTATE AT 65-70 MPH TRUCK SHUT OFF NO POWER STEERING NO BRAKES SHOWING "REDUCED ENGINE POWER" ALMOST GOT INTO A WRECK WITH MY 2 YEAR OLD SON AND 70 YEAR OLD GRANDMOTHER...I STILL OWE $10,000 ON THIS HUNK OF CRAP...IT WENT AWAY AFTER A BROKEN WIRE WAS FIXED....BUT AS I SIT HERE IN MY TRUCK AT 3 AM BECAUSE I HAD TO MOVE IT I STARTED IT UP AND ONCE AGAIN REDUCED ENGINE POWER...JUST SO FRUSTRATING
NHTSA ID
10953964
Incident
Feb 11, 2017
Mileage
142,000 mi
Brakes
Filed Jan 31, 2017
BRAKE LINES HAVE STARTED RUSTING OUT. ONLY 120K ON THE TRUCK. CALLED GM. GM WILL NOT HELP WITH THIS KNOWN ISSUE OF THE BRAKE LINES CORRODING. HAD 1LINE FIXED AFTER IT BLEW COMING TO A STOP BY MY HOUSE. SECOND LINE BLEW YESTERDAY SLOWING DOWN WHILE EXITING THE FREEWAY
NHTSA ID
10948712
Incident
Jan 30, 2017
Mileage
120,000 mi
EngineFuel system
Filed Nov 28, 2016
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500. WHILE THE VEHICLE WAS STATIONARY SMOKE APPEARED FROM THE ENGINE IT WAS DIAGNOSED THAT THE FUEL INJECTOR NEEDED TO BE REPLACED ON THE DRIVER'S SIDE THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 157,000. UPDATED 02/24/17*LJ UPDATED 7/11/18*JB *TR
NHTSA ID
10928316
Incident
Nov 3, 2016
Mileage
157,000 mi
Brakes
Filed Oct 20, 2016
BRAKE LINES AND RELATED CALIPERS CONTINUE TO RUST AND FAIL. HAVE NOW LOST BRAKES WHILE DRIVING DUE TO FAILURE OF VARIOUS BRAKE LINES THREE TIMES. TWICE I LOST THE BRAKES WHILE DRIVING IN HIGHWAY TRAFFIC. ONCE WHILE BACKING SLOWLY DOWN A RAMP TO A DOCK. HAVE HAD LINES REPLACED 3 TIMES NOW. CALIPERS ALSO REPLACE. VEHICLE IN SHOP FOR EMERGENCY REPAIR NOW. PREVIOUS DEALERS HAVE SAID THIS PROBLEM IS RELATED TO THE NEW BRINE MATERIAL APPLIED TO ROADS BY DOT IN WINTER. NOTE THAT I DO CLEAN UNDERCARRIAGE TO REMOVE SALT. ALSO HAVE HAD SEVERAL OLDER VEHICLES OTHER MAKES/ MODELS DURING SAME TIME PERIOD AND HAVE NOT HAD THIS ISSUE. NEVER REPLACE BRAKE LINES ON OTHER VEHICLES. *TR
NHTSA ID
10917508
Incident
Oct 20, 2016
Mileage
107,000 mi
Brakes
Filed Aug 14, 2016
WHILE TRAVELING 50 MPH TOWING A BOAT APPLIED THE BRAKES , THE VEHICLE SLOWED DOWN AND THE BRAKE PEDAL WENT TO THE FLOOR WITH THE UNITS FINALLY STOPPING . ALL BRAKE FAILURE WARNING LIGHTS LIGHT UP ON THE DASH AND UPON INSPECTION IT WAS DISCOVERED THE BRAKE LINE TO THE RIGHT FRONT WHEEL HAD RUSTED THROUGH AND BLEW OUT ALL THE BRAKE FLUID DIRECTLY UNDER THE DRIVERS DOOR. ALL REMAINING BRAKE LINES ARE SEVERELY RUSTED AND APPEAR SWOLLEN AS TO BE READY TO BURST AS WELL UNDER THE DRIVERS DOOR ALONG THE FRAME RAIL. VEHICLE HAS 2,760 ENGINE RUNNING HOURS ON IT WITH 82,500 MILES DRIVEN. ALL BRAKE LINES ARE ORIGINAL TO THE TRUCK .DEALER ESTIMATE TO REPLACE ALL BRAKE LINES WAS IN EXCESS OF $2,000. THIS VEHICLE IS ONLY DRIVEN ON THE HIGHWAY AND NEVER OFF ROAD. I HAVE OWNED MANY VEHICLES OVER THE YEARS AND THIS VEHICLE IS THE ONLY ONE THAT HAS SUFFERED A CATASTROPHIC BRAKE FAILURE WHICH THANKFULLY DID NOT END IN A CRASH. AFTER FURTHER INVESTIGATION WITH OTHER SIMILAR TRUCK OWNERS I HAVE DISCOVERED THIS HAS BEEN A COMMON PROBLEM THAT IN NOW SURFACING AND MAY RESULT WITH TRAGIC CONSEQUENCES IF NOT ADDRESSED BY NHTSA AND GM IMMEDIATELY.
NHTSA ID
10895736
Incident
Aug 7, 2016
Mileage
82,500 mi
Engine
Filed Aug 7, 2016
PASSENGER SIDE EXHAUST MANIFOLD BOLTS RUST AND BREAK OFF ON ALL GM FULL SIZE TRUCKS. I HAVE 2004 SILVERADO 2500 HD WITH 61K MILES, PROBLEM STARTED AT 56K MILES AS A MILD TICK THAT WENT AWAY WHEN ENGINE WARMED UP AND PROGRESSED TO CONSTANT LEAK WHEN ENGINE WAS UNDER LOAD , TWO REAR EXHAUST MANIFOLD BOLTS BROKE OFF CAUSING EXHAUST LEAK. SEEMS ALL TRUCK ENGINES HAVE THIS PROBLEM FROM 1999 -2007. THIS SOUNDS LIKE A MANUFACTURING DEFECT THAT SHOULD BE ADDRESSED BY GM .
NHTSA ID
10893843
Incident
Jul 3, 2015
Mileage
56,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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