Owner-reported complaints naming the other system, filed with NHTSA
Data refreshed
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above. Every record below is an owner-reported complaint about the 2004 Chevrolet Silverado 2500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
CANT REMEMBER WHAT HAPPENED I BLACK OUT AND WOKE UP WITH COPS AROUND ME. THE FRONT END OF THE TRUCK IS WRECKED. AIRBAGS DID NOT DEPLOY.
I HAVE CHANGED ALL 4 NEW TIRES IN 4 DIFFERENT TIMES EVERY YRS NOT SURE IF THAT A WHEEL PROBLEM. AND ALSO FIX MY FUEL INJECTION SYSTEM THAT WAS GIVE ME A PROBLEM IN THE PAST. NOW I REPLACE ALL NEW ROTOR BRAKE DISCS AND PAD IN 30 MINUTES OUT FROM A MECHANICAL SHOP IT'S SHOW A ENGINE LIGHT NOW SAYING RANGE SHIFT INHIBITED ON MY DASHBOARD. AND WHEN I'M SHIFTING TO DRIVE IT JUST REVERSE INSTEAD OF DRIVE. NOW IS BACK IN THE SHOP FOR NOW PROBLEM TO COME. FROM GARDEN CITY KANSAS
DRIVING SOUTH ON INTERSTATE 15 IN #1 LANE SOUTH OF CEDAR CITY, UTAH. THE TRUCK SUDDENLY SHOOK VIOLENTLY AND WITHIN SECONDS THERE WAS A LOUD EXPLOSION WITH DEBRIS FLY A HEAD OF ME. I FOUGHT TO CONTROL MY VEHICLE AND WAS ABLE TO SLOW DOWN TO PULL OFF ON THE SHOULDER OF THE ROAD WITH HITTING ANY ONE. THE TIRE THAT EXPLODED WAS ON LEFT FRONT. THE ENTIRE TREAD CAME OFF OF THE TIRE AND TIRE SEPARATED WHERE THE TIRE WAS SEAMED TOGETHER DURING MANUFACTURE. THERE WAS EXTENSIVE DAMAGE TO THE VEHICLE BENT FRONT BUMPER, TORE THE WHEEL WELL LINER, DENTED THE FRONT DOOR IN SEVERAL PLACES AND DENTED ROCKER PANEL UNDER THE FRONT DOOR. THE TIRE WAS A BF GOODRICH ALL TERRAIN T/A KO, LT285R70/17 LOAD RANGE E. THE TIRE HAD A 50,000 MILE WARRANTY BUT HAD JUST A LITTLE 20,000 MILES WITH 10/32 TREAD ON ALL TIRES WHICH MEANS THERE WAS 60% TREAD LIFE LEFT IN THE TIRES. WHEN I WAS ALMOST HOME, I NOTICE A TYPE OF VIBRATION LIKE A TIRE WAS UNBALANCE OR OUT OF ROUND. I CHECK THE OTHER THREE TIRES AND DISCOVERED THE RIGHT REAR TIRE HAD LARGE BULGE ACROSS THE TREAD WHICH INDICATES THAT ANOTHER TIRE WAS FAILING. TOOK THE TIRES TO THE DEALER AND TOLD ME THAT ME THESE FAILURES WERE DO TO A MANUFACTURER/WORKMANSHIP DEFECT. MICHELIN WHICH MAKES THE BF GOODRICH TIRES WANTS ME TO PAY FOR A NEW SET OF TIRES AND DAMAGE TO MY TRUCK AND VERBALLY THEY TELL ME THEY MAY REIMBURSE ME BUT WILL NOT PUT THAT IN WRITING. I DO NOT TRUST THEM AND WILL NEVER BUY BF GOODRICH OR MICHELIN TIRES AGAIN. MICHELIN HAS A RECALL ON THIS LINE OF TIRES IN VARIOUS SIZES BUT NOT IN MY SIZE. DO NOT UNDERSTAND WHY MY SIZE WAS NOT RECALLED BECAUSE ALL SIZES IN THE ALL TERRAIN LINE ARE MADE WITH THE SAME MATERIALS AND MANUFACTURING PROCESS THE SAME FOR ALL SIZES. THE ONLY DIFFERENCE IS THE SIZE OF THE TIRE.
REPLACED ALL BRAKE LINES RUSTED THROUGH 107,000 MILES ON A 2004 TRUCK. ALUMINUM WHEELS ARE PITTED APPEARS TO BE LOSING THE COATIING THE PASSENGER SIDE DOOR IS SHOWING RUST. HEADLINER IS FALLING DOWN IN THE FRONT OF THE VEHICLE. THE REAR RADIO SPEAKERS ARE NOT WORKING
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT FOUR OF THE EIGHT STUDS AND LUG NUTS THAT HELD THE TIRES AND WHEELS WERE MISSING FROM THE FRONT PASSENGER SIDE. THE MANUFACTURER WAS CONTACTED AND INFORMED HIM THERE ARE NO RECALLS AND HE WOULD HAVE TO PAY FOR ANY REPAIRS. THE DEALER WAS CONTACTED BY THE MANUFACTURER WHO INFORMED THE CONTACT TO BRING THE VEHICLE IN FOR THEM TO RUN A DIAGNOSTIC TEST BUT AT A COST TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 61,000.
GM, YOU HAVE GOT TO BE KIDDING ME!!!! IF I WAS ON THE SIDE OF THE HIGHWAY WITH MY BOAT ON THE BACK, I'D HAVE UNHITCHED THE BOAT, MOVED IT TO A SAFE LOCATION, AND THEN TORCHED THE TRUCK TO THE GROUND! OK NOT REALLY, BUT I'M JUST BESIDE MYSELF THAT GM WOULD DO SUCH A DUMB MOVE AND INSTALL A SAFETY FEATURE WHICH WOULD HINDER YOU IN AN EMERGENCY SITUATION. MY 2004 SILVERADO HAS A "SAFETY LATCH MECHANISM" FOR THE SPARE TIRE THAT BECOMES RUSTED OR DIRTY AND WON'T ALLOW YOU TO GET THE TIRE DOWN!! THEY SHOULD AT LEAST WARN PEOPLE TO CHECK IT AND SEE IF IT WILL LOWER AND TO GREASE IT OR PUT ANTI-SEIZING COMPOUND ON IT, SOMETHING. THE DUMB THING SAYS PATENT PENDING ON IT! WHAT A JOKE! THEY NEED A BETTER DESIGN AND RECALL! I'VE HEARD OF PEOPLE HAVING THEM BURNT OFF TO GET IT DOWN! THAT IS WHAT THE DEALERSHIP TOLD ME THEY WOULD DO FOR ABOUT $225 - CRAZY! READ THIS AND MORE FROM OTHER DRIVERS ON THE INTERNET!!!! THE WINCH PART NUMBER IS 15247311. THE PART COSTS AROUND $100. THERE IS DEFINITELY A CORROSION ISSUE WITH THE SECONDARY LATCH. BEST TO CHECK IT, CLEAN IT, GREASE IT, WHEN CHECKING AIR PRESSURE ON THE SPARE. SPARE TIRE WILL LIKELY DROP A COUPLE INCHES WHEN YOU UNCRANK THE WINCH. IF IT HANGS UP AT THAT POINT, THE SECONDARY LATCH IS NOT RELEASING. CONTINUING TO UNCRANK THE CABLE CAN TEAR UP THE WINCH, AS THE CABLE HAS NOWHERE TO GO. AFTER LOWERING THE TIRE A COUPLE INCHES, TRY SUPPORTING THE TIRE AND FORCING IT BACK UP. THIS MAY GIVE YOU ENOUGH ROOM TO FUSS WITH THE CRUSTY SECONDARY LATCH MECHANISM WITHOUT HAVING THE TIRE DROP ON YOU. YOU MAY BE ABLE TO FREE IT UP AND THEN FURTHER LOWER IT TO CLEAN AND GREASE IT. IF ANYONE FROM GM READS THIS, YOU SHOULD NOT BE PROUD OF THIS LATCH. ANYONE FROM DETROIT SHOULD RECOGNIZE THAT THE UNDERSIDE OF THE CAR IS A CORROSIVE ENVIRONMENT AND THAT SHOULD HAVE BEEN CONSIDERED IN THIS DESIGN. THE TIGHTLY FITTING PARTS AND TINY SPRING CAN NOT WITHSTAND THE EXPOSURE TO DIRT, WATER, SALT, ETC... AND IT TURNS TO JUNK VERY QUICKLY. UPDATED 08/24/10. *LJ UPDATED IVOQ 08/25/10*JB *TR
ALMOST WENT OFF ROAD ON A CORNER, WITH ONLY 53,000 MILES ON IT. TOOK IT INTO LESSCWABS AND THEY SAID THE WHEEL BEARINGS AND HUBS WERE SHOT AND THE WHEEL WAS READY TO FALL OFF. THEY SAID THAT THEY HAVE HAD SEVERAL CHEVY SILVERADOS WITH THE SAME PROBLEM WITH EVEN LESS MILEAGE ON. CALLED CHEVY THEY SAID THEY HAVE ALSO HAD SEVERAL COMPLAINTS BUT THERE IS NO RECALL OR HELP WITH FIXING THE PROBLEM. IT COST APROX 900.00. TO FIX @ SCHAWBS. *TR
THE RIGHT FRONT WHEEL HUB FAILED AFTER I BOUGHT THE TRUCK IN FEBRUARY 2005. THE LEFT FRONT WHEEL HUB FAILED IN FEBRUARY OF 2007 AND NOW THE LEFT FRONT WHEEL HUB HAS FAILED AGAIN IN NOVEMBER OF 2009. *TR
ABS SYSTEM ACTIVATES ON LEFT FRONT AT SLOW ROLL. NORMAL SLOW STOP NOT SAFE IN TRAFFIC. NOW HAPPENS ALL THE TIME.I AM AN AUTOMOTIVE TECH. AT COLLISION RESTORATION IN FAIRFIELD NJ..THE SENSOR IS REMOVABLE AND ND REPLACEABLE ...IF... GM WOULD SELL IT SEPARATELY,BUT THEY WANT YOU TO SPEND $300 FOR A HUB ASSEMBLY (THAT YOU DON'T NEED)TO GET THE SENSOR. *TR
I SEE YOU HAVE RECALL ON WHEEL HUB ASSEMBLIES FOR 2004 CHEVY SILVERADO I JUST REPLACE BOTH SIDES ON MY TRUCK .THE TRUCK WAS BOUGHT BRAND NEW IT IS 4 YEARS OLD IT ONLY GOT 60,000 MILES ON IT I NEED TO KNOW IF MY TRUCK WAS UNDER YOUR RECALL . *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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