RoadVitals

2004 Ford Taurus

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
375
Latest Mar 13, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Apr 1, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
49
25 injuries, 2 deaths reported

Overview

Our database contains 375 NHTSA owner-reported complaints for the 2004 Ford Taurus, most frequently naming the driver assistance, powertrain (other) and engine categories. 2 safety recalls have been issued covering this model year; 2 NHTSA investigations name it; and 55 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS

Apr 1, 2016
49,635 units potentially affected
The defect: Bosch Brake Components LLC (Bosch) is recalling certain aftermarket replacement front brake pads, models Bosch QuietCast BC598 and BP765, Bosch Blue BE598 and BE598H, Prostop PD598 and PD765M, Duralast Gold DG598, Duralast MKD598, Stop Master ST598, UltraStop ULT598, UltraLife MX598 and MX765, BrakeBest MKD765, and Prostop Platinum PGD598. These brake pads, manufactured October 1, 2014, to October 31, 2015 are intended for use on 2001-2007 Ford Taurus, 2001-2005 Mercury Sable, 1995-1999 Ford Taurus SHO, 1995-2002 Lincoln Continental, and 1993-1998 Lincoln Mark VIII vehicles. The brake pad shim may shift out of position causing the shim to contact the brake disc resulting in damage to the disc.
The risk: A damaged or broken brake disc may reduce a vehicle's braking power, increasing the risk of a crash.
The remedy: Bosch will instruct the owners how to have the affected brake pads replaced, free of charge. The recall began on May 26, 2016. Owners may contact Bosch customer service at 1-888-715-3616.
Robert Bosch LLCView on NHTSA.gov

SEATS:FRONT ASSEMBLY:POWER ADJUST

Jul 8, 2004
24,277 units potentially affected
The defect: CERTAIN PASSENGER VEHICLES EQUIPPED WITH POWER ADJUSTABLE SEATS MAY HAVE BEEN INADEQUATELY WELDED.
The risk: THE SEAT MAY NOT PERFORM AS INTENDED DURING A CRASH WHICH COULD INCREASE THE RISK OF INJURY.
The remedy: DEALERS WILL REPLACE THE UPPER SUPPORT ASSEMBLY ON THE POWER SEATS. THE RECALL BEGAN ON JULY 20, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
FORD MOTOR COMPANYManufacturer number 04S18View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE12005ClosedPreliminary Evaluation

Stuck throttle

Opened Mar 7, 2012
Closed Oct 22, 2012

Preliminary Evaluation (PE)12-005 was opened to investigate allegations of speed control cables detaching from the throttle body and subsequently interfering with the throttle closing fully to the idle position in model year (MY) 2005 and 2006 Ford Taurus vehicles.The speed control cable, throttle body attachment arm (?nail head?) for the speed control cable, cable mounting bracket and cable routing for the MY 2005 and 2006 Ford Taurus are common to all MY 2004 through 2006 Ford Taurus and Mercury Sable vehicles equipped with either the 155 HP 3.0L 2-valve Vulcan engine or the 200 HP 3.0L 4-valve Duratec engine (the ?subject vehicles?). Figures 1 and 2 show the throttle body cam and speed control cable installed and a cable interference condition caused by contact between a detached cable and the ?nail head.?Ford?s assessment of the condition in incident vehicles noted that the interference conditions produced tended to be short in duration as the cable end tended to dislodge itself from the throttle body due to vibration, road loads or engine roll in addition to tapping the acceleration pedal.Ford inspected three incident vehicles and measured maximum throttle openings of 5.8% to 14.9%, resulting in engine speeds ranging from 1600 to 2200 rpm with the transmission selector in Drive.A Ford stack-up analysis of the speed control cable length from the attachment bracket to the throttle body indicated a maximum theoretical throttle opening of 16.4% that could result from the alleged defect. Engineers at the NHTSA Vehicle Research and Test Center (VRTC) inspected an incident vehicle to evaluate throttle positions and engine speeds that could result from the alleged defect and performed brake testing of a vehicle with the throttle stuck at the worst case throttle opening that could result from the condition.The VRTC vehicle inspection noted that, depending on the orientation of the detached cable end, the amount of throttle opening that could result from interference by a detached speed control cable end varied from 4.8% to 11.3%.VRTC brake testing of a MY 2006 Taurus with a Vulcan engine and the throttle held open at 16% found that, even with multiple brake applications, sufficient vacuum was available for the brake booster assist and the brake pedal efforts required to stop the vehicle did not increase significantly from normal operating conditions. ODI?s analysis of 100 complaints related to the alleged defect found that drivers were generally able to free the interference condition or safely brake to a stop without incident.Approximately one-third (32) reported that the stuck throttle condition was corrected with no action or by tapping the accelerator pedal while the vehicle was still moving, another third (34) reported braking to a stop with the vehicle in Drive prior to correcting the condition, and the remaining third (34) reported that the driver responded to the incident by shifting to Neutral before stopping the vehicle.One complaint alleged that stuck-throttle type symptoms caused the vehicle to pass partially through a traffic light and into an intersection before stopping, however,ODI was unable to contact the owner to verify the cause or relationship to the alleged defect condition.ODI has not identified any crashes related to the alleged defect. Tables 1 and 2 provide a breakdown of complaints and warranty claims related to the alleged defect by engine and model year.A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation do

VEHICLE SPEED CONTROL:CABLES
DP06005ClosedDefect Petition

ENGINE STALLING FFV

Opened Dec 4, 2006
Closed Dec 28, 2007

ON OCTOBER 11, 2006, PUBLIC CITIZEN PETITIONED ODI TO INVESTIGATE REPORTS OF ENGINE STALLS CAUSED BY E85 FUEL IN CERTAIN MODEL YEAR (MY) 2003 - 2005 FORD TAURUS FLEX-FUEL VEHICLES (FFV). ODI'S REVIEW OF THE PETITION AND OTHER AVAILABLE DATA FOUND A LOW STALL RATE ATTRIBUTABLE TO E-85 FUELING AND THAT THE MAIN CONCERNS,PROLONGED ENGINE START AND ROUGH IDLE DURING COLD ENGINE STARTUP AT WINTER TEMPERATURES, WERE RESOLVED BY AN ENGINE SOFTWARE UPDATE.TO ENSURE THAT ALL SUBJECT VEHICLES RECEIVE THIS UPDATE, FORD INITIATED A NOTIFICATION CAMPAIGN TO OFFER FREE ENGINE COMPUTER RECALIBRATION.BASED ON THIS INFORMATION, THIS DEFECT PETITION IS DENIED. THIS DENIAL SHOULD NOT BE CONSTRUED AS A FINDING THAT NO SAFETY DEFECT EXISTS.ODI RESERVES THE RIGHT TO RECONSIDER THIS ISSUE IF FUTURE DATA WARRANT.ADDITIONAL DETAILS CAN BE FOUND IN THE FEDERAL REGISTER NOTICE POSTED IN THE DP06-005 PUBLIC FILE.

FUEL SYSTEM, GASOLINE:DELIVERY

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

AirbagsInterior & seatsSeat belts
Filed Mar 13, 2026

Airbags seats and seatbelts useless for 6'8" 375lbs adult man. I sit within 6" of the steering wheel airbag the seatbelt goes across my bicep not my shoulder and the seat itself only goes up to the middle of my back, the head rest is between my shoulders. Why is there no exemption for giants and airbags and seatbelts? By having these "safety features" in my vehicle, my life is put in more danger than other people that are normal sized. If I ever get into an accident and the airbags or seatbelt injure me I will be suing you for forcing me to use these dangerous for me things. ONE SIZE DOES NOT FIT ALL WHEN YOU ARE A GIANT, and your regulations make being in a car more deadly to me.

NHTSA ID
11724033
Incident
Mar 13, 2026
Airbags
Filed Jul 15, 2024
Crash reported1 death reported

On June 23, 2024 this 2004 Ford Taurus was in a front end collision at freeway speeds of 60 mph or higher. The driver airbag did not deploy and the driver died as a result of severe trauma to head and chest.

NHTSA ID
11602400
Incident
Jun 23, 2024
BrakesDriver assistanceEngine
Filed Dec 3, 2020

I WAS DRIVING DOWN A COUNTY ROAD GOING 50 MPH WHEN I TRIED TO BRAKE THE CAR KEPT ACCELERATING AND THE RPMS WERE HIGH. I TRIED TO BRAKE BUT IT WAS AS IF MY BRAKES WERE OUT BUT I KNOW THEY WERE FINE. I KEPT SPEEDING UP SO I HIT THE EMERGENCY BRAKE AND PUSHED BRAKE PUT IT IN NEITRAL BUT THE RPMS SEEMED TO GO HIGHER. I QUICKLY JUST PUT IT IN PARK WHILE STILL MOVING N RPMS HIGH. CSAR MADE A LOUD SOUND AND JERKED TO A STOP GAVE ME WHIP LASH THERE WAS NO CASRS ON THE ROAD I WAS IN THE COUNTRY. BUT AS I STOPPED I JUST PARKED TRYIUNG TO FIGURE OUT WHAT TO DO . WAS VERY SHAKEN UP SO I HAD TO PARK FOR AWHILE. AFTER ABOUT 30 MINUTES OF PARKING AND CALLING EVERYONE ABOUT MY NEAR DEATH EXPERIENCE I STARTED IT UP AND DROVE 10 MPH HOIME. HAD IT LOOKED AT BY A SELF EMPLOYED MECHANIC I KNOW.

NHTSA ID
11377836
Incident
Nov 8, 2020
Mileage
200,000 mi
Exterior lightingPowertrain (other)
Filed Oct 1, 2020

TL* THE CONTACT OWNS A 2004 FORD TAURUS. THE CONTACT STATED THAT THE GEAR SHIFTER CEASED IN THE PARK POSITION WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY REPLACED THE STEERING COLUMN TUBE ASSEMBLY HOWEVER, THE FAILURE PERSISTED. NEITHER THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 04V106000 (EXTERIOR LIGHTING) HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
11362300
Incident
Jan 1, 2020
Filed Aug 7, 2020

AT TIMES WHEN DRIVING CAR IN STREET CAR WILL AUTOMATICALLY DRIVE UP TO 50 MPH ON ITS OWN WITH YOUR FOOT OFF GAS PEDAL. AND WHEN YOU USE BRAKES TO STOP U CAN FEEL THE CAR STILL STRAINING TO ACCELERATE AND GO .

NHTSA ID
11343914
Incident
Aug 4, 2020
Mileage
10,100 mi
Powertrain (other)
Filed Jan 13, 2020

TL* THE CONTACT OWNS A 2004 FORD TAURUS. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE AND ATTEMPTING TO SHIFT, THE GEAR SHIFTER LOCKED IN THE PARK POSITION. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER (DEACON JONES FORD-LINCOLN LOCATED AT 3301 MCLAIN STREET, GOLDSBORO, NC 27534 PHONE NUMBER 800-921-7994) WHO CONFIRMED THEIR FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 04V106000 (EXTERIOR LIGHTING) HOWEVER, THEIR VEHICLE'S VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT WAS REFERRED TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

NHTSA ID
11299088
Incident
Jan 13, 2020
Mileage
135,000 mi
AirbagsSuspension
Filed Dec 24, 2019
Crash reported3 injuries reported

THE BRAKES ARE DANGEROUS AND THE WARNING LIGHTS STAY ON ALL THE TIME. THE UNDERCARRIAGE IS MESSED UP, I'VE HAD TO REPLACE SEVERAL FRONT TIRES DUE TO UNBALANCING ISSUES AND POPPING NOISES WHEN DRIVING STRAIGHT AND ON EVEN ROADS THAT HAVE GOTTEN WORSE. I HAD A BAD HEAD ON WRECK AND THE AIRBAGS DID NOT DEPLOY. I'M CONCERNED THEY WILL DEPLOY AT ANY MOMENT.

NHTSA ID
11291126
Incident
Oct 3, 2019
Mileage
218,000 mi
Brakes
Filed Aug 29, 2019

REPORTED EARLIER TODAY UNDER CONFIRMATION #11252283 ABOUT TRYING TO MOVE THE GEARSHIFT FROM PARK INTO DRIVE SO CAR CAN BE DRIVEN. NOW GEARSHIFT STILL NOT WORKING AND REMAINING IN PARK BUT ALSO THE BRAKE LIGHTS AND HEADLIGHTS REFUSE TO SHUT OFF. THE BATTERY HAD TO BE DISCONNECTED SO THE BRAKE LIGHTS WOULDN'T DRAIN THE BATTERY DEAD. NOW THE MECHANIC IS SAYING THERE'S A RECALL ON THE BRAKE STOPLIGHT SWITCH ON THIS 2004 FORD TAURUS.

NHTSA ID
11252330
Incident
Aug 29, 2019
Mileage
204,500 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB 20-2233

STRUCTURE

This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.

TSB 19-2026

STRUCTURE

Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition

TSB 19-2026

EQUIPMENT; STRUCTURE

Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition

SSM 46085

ENGINE; ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:COOLING SYSTEM; ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN; ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS; ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY; ENGINE AND ENGINE COOLING:ENGINE; ENGINE AND ENGINE COOLING:ENGINE:DIESEL; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER; ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV); ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE); ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.

0607

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

EXTENDED WARRANTY COVERAGE FOR VEHICLES WITH HARD START WHEN OPERATING ON E85 FUEL, POWERTRAIN CONTROL MODULE (PCM) CALIBRATION. WARRANTY EXTENDED FOR 10 YEARS OR 100,000 MILES WHICH EVER COMES FIRST. SAMPLE CONSUMER LETTER ATTACHED. *KB

04208

ENGINE AND ENGINE COOLING:ENGINE

CAMSHAFT TICK NOISE - 3.0L 4V ENGINE ONLY. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford Taurus by model year
YearComplaintsRecallsInvestigationsIssue Index
2019122059.5
2018464063.7
2017444058.8
2016794062.6
20152626062.6
20142285053.9
20135819053.4
2012785046.8
20111874055.4
20102043053.0
2009640041.4
20081751150.1
20071491142.6
20063183153.4
20057741248.1
2004Viewing3752258.0
20031,2234457.0
20021,4264460.8
20011,03710865.9
20001,1958964.6
19998747259.8
19985454055.2
19977705053.9
19968258053.7
19951,2056462.3
19949235461.2
19931,55781361.8
199268161464.9
199164951463.5
199038181566.2
198956271767.9
198833362367.9
198725592670.1
198610192261.1
1985201
1984400
1983100
1981201
1977200

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.