RoadVitals

2018 Ford Taurus

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
46
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Oct 13, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
6 injuries, 0 deaths reported

Overview

Our database contains 46 NHTSA owner-reported complaints for the 2018 Ford Taurus, most frequently naming the driver assistance, body & structure and electrical categories. 4 safety recalls have been issued covering this model year; and 74 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V695000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Oct 13, 2025
1,448,655 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
The risk: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
The remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Ford Motor CompanyManufacturer number 25SA9View on NHTSA.gov
25V611000

STRUCTURE:EXTERIOR TRIM

Sep 12, 2025
101,944 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2016-2019 Taurus vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
The risk: Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
The remedy: Dealers will repair or replace the B-pillar trim as necessary, free of charge. Owner notification letters were mailed February 20, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S91.
Ford Motor CompanyManufacturer number 25S91View on NHTSA.gov
20V072000

SUSPENSION:REAR

Feb 10, 2020
211,207 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
The risk: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
The remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Ford Motor CompanyManufacturer number 20S04View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 46
Body & structure
Filed Jul 30, 2026

The contact owns a 2018 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V611000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the front driver’s side door B-pillar trim had detached. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

NHTSA ID
11753690
Incident
Jul 13, 2026
Mileage
60,000 mi
Body & structure
Filed Jun 22, 2026

The contact owns a 2018 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V611000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that upon further inspection, the front driver’s side B-pillar trim was loose. Several local dealers were contacted on several occasions. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 26,000.

NHTSA ID
11745615
Incident
Sep 15, 2025
Mileage
26,000 mi
Body & structure
Filed Jun 5, 2026

The contact owns a 2018 Ford Taurus. The contact received notification of NTHSA Campaign Number: 25V611000 (Structure) and contacted the dealer for the recall repair; however, the dealer had failed to return the contact's call. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving on the highway at 55 MPH, an unknown door B-pillar trim detached. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was approximately 98,000.

NHTSA ID
11742373
Incident
Jul 15, 2024
Mileage
98,000 mi
Driver assistance
Filed May 5, 2026

The contact owns a 2015 Ford Taurus. The contact received a notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while geared in Reverse, the rearview camera would not display a clear view image as intended on the center digital screen. The local dealer was contacted on several occasions. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.

NHTSA ID
11735830
Incident
May 15, 2022
Mileage
65,000 mi
ElectricalPowertrain (other)
Filed Apr 1, 2026

The contact owns a 2018 Ford Taurus. The contact stated that upon parking the vehicle on a slightly inclined parking lot, the vehicle started rolling backwards. The contact engaged the electric parking brake, and the vehicle responded as intended. The contact stated that the failure had been recurring while parking the vehicle on an incline, requiring the electric parking brake to be engaged. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 18V141000 (Electrical System, Power Train); however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that the VIN was not associated with a recall due to the manufacturing date of the vehicle. The failure mileage was approximately 50,000.

NHTSA ID
11728586
Incident
Apr 1, 2023
Mileage
50,000 mi
Electrical
Filed Mar 26, 2026

Odometer Fraud. The contact purchased a 2018 Ford Taurus. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 65,000, and at the time of registration, it was discovered that the mileage was 99,000. The contact stated that the seller's father was a dealer and had advised that the issue would be corrected; however, the contact was concerned about further fraudulent business practices.

NHTSA ID
11727302
Incident
Mar 24, 2026
Body & structure
Filed Mar 11, 2026

The contact owns a 2018 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V611000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that upon further inspection, the front driver’s side B-pillar trim became loose. Several local dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

NHTSA ID
11723505
Incident
Mar 15, 2023
Mileage
50,000 mi
Body & structure
Filed Mar 5, 2026

The contact owns a 2018 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V611000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the B-pillar trim had detached from the vehicle. The contact purchased a replacement trim, and the dealer, Clay Maxey Chevrolet, Inc. (1413 Hwy 62 E, Mountain Home, AR 72653); replaced the trim. The dealer was contacted and stated that the part was not yet available for the recall repair. A second dealer was contacted, Morlan - Shell Ford Inc, (1824 Porter Wagoner Blvd, West Plains, MO 65775); confirmed that the part was not yet available. The second dealer informed the contact that several other vehicle owners had been waiting for the recall repair since 2024. The manufacturer was not made aware of the issue. The failure mileage was approximately 60,000.

NHTSA ID
11722207
Incident
Sep 15, 2025
Mileage
60,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

25E10-S1

ELECTRICAL SYSTEM

NEW VEHICLE DELIVERY HOLD - Emissions Recall 25E10 - Supplement #1 Certain 2018-2020 Model Year F-150 Vehicles With 3.3L Engines and 2016-2019 Model Year Explorer, Taurus, and Flex Vehicles With 3.5L Engines Powertrain Control Module (PCM) Reprogramming

SSM 54601

ELECTRICAL SYSTEM; STRUCTURE:BODY

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

TSB 25-2570

ELECTRICAL SYSTEM

This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to:  Display operation concerns  Navigation inoperative  Voice recognition concerns  Phone connection issues  Dropped phone connections  Applink related performance  Travel Link not present or showing incorrect traffic  Slow system response NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software. The SYNC 3 universal thumb drive will be able to update the APIM software without the use of a scan tool and does not require the process to be monitored. Ford will be monitoring APIM replacements to confirm TSB directed software updates have been performed.

SSM 54366

ELECTRICAL SYSTEM; POWER TRAIN

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of the Workshop Manual (WSM) has been updated to address this concern.

SSM 53040

While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.

TSB 24-2165

This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response This may be due to the SYNC software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software. NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford Taurus by model year
YearComplaintsRecallsInvestigationsIssue Index
2019122059.5
2018Viewing464063.7
2017444058.8
2016794062.6
20152626062.6
20142285053.9
20135819053.4
2012785046.8
20111874055.4
20102043053.0
2009640041.4
20081751150.1
20071491142.6
20063183153.4
20057741248.1
20043752258.0
20031,2234457.0
20021,4264460.8
20011,03710865.9
20001,1958964.6
19998747259.8
19985454055.2
19977705053.9
19968258053.7
19951,2056462.3
19949235461.2
19931,55781361.8
199268161464.9
199164951463.5
199038181566.2
198956271767.9
198833362367.9
198725592670.1
198610192261.1
1985201—
1984400—
1983100—
1981201—
1977200—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.