RoadVitals

2017 Ford Taurus

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
44
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Sep 12, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 44 NHTSA owner-reported complaints for the 2017 Ford Taurus, most frequently naming the electrical, body & structure and engine categories. 4 safety recalls have been issued covering this model year; and 101 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical1125.0%
  • Body & structure715.9%
  • Engine511.4%
  • Exterior lighting49.1%
  • Suspension36.8%
  • Driver assistance36.8%
  • Fuel system36.8%
  • Steering36.8%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

STRUCTURE:EXTERIOR TRIM

Sep 12, 2025
101,944 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2016-2019 Taurus vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
The risk: Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
The remedy: Dealers will repair or replace the B-pillar trim as necessary, free of charge. Owner notification letters were mailed February 20, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S91.
Ford Motor CompanyManufacturer number 25S91View on NHTSA.gov

SUSPENSION:REAR

Feb 10, 2020
211,207 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
The risk: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
The remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Ford Motor CompanyManufacturer number 20S04View on NHTSA.gov

ELECTRICAL SYSTEM:IGNITION; POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Mar 1, 2018
2,100 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Taurus vehicles equipped with mechanical key ignition systems. The keys for these vehicles may be able to be removed from the ignition when transmission is not in the PARK position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
The risk: If the key is removed from the ignition while the vehicle is not in the PARK position and the parking brake is not applied, the vehicle may roll away, increasing the risk of a crash.
The remedy: Ford will notify owners, and dealers will replace the shifter assembly, free of charge. The recall began May 11, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18C02.
Ford Motor CompanyManufacturer number 18C02View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Jul 29, 2026

The contact owns a 2017 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V611000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the B-pillar trims were slightly detaching from the vehicle. The dealer was contacted and confirmed that the part was not yet available for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 45,000.

NHTSA ID
11753428
Incident
Mar 29, 2026
Mileage
45,000 mi
Body & structure
Filed May 20, 2026

The contact owns a Ford Taurus. The contact received a recall notification, NHTSA Campaign Number: 25V611000 (Structure). The vehicle was taken to the dealer, the contact was informed that the B stated while the vehicle was parked, the contact noticed that the driver's and passenger's side B-Pillar Applique trim was fractured. The vehicle was taken to the dealer, however the contact was informed that the parts were unavailable. In addition, the contact was informed that the parts were on back order. The dontact received a recall notification, NHTSA Campaign Number: 25V611000 (Structure) however the parts were unavailable. The manufacturer was made awareof the failure and a case was filed. The ocntact was informed that the parts were unavailable. In addition, the contact was informed that there was not an attentative date available for the parts. The failure ileage was approximately 32,000.

NHTSA ID
11739138
Incident
Mar 30, 2026
Mileage
32,000 mi
Body & structure
Filed May 8, 2026

I have been attempting to get recall 25S91 resolved at Cavender Ford of OKC in [XXX] since early March 2026. On March 3, 2026, my contact at the dealership [XXX] ) told me the repair would be completed within a few weeks. The recall exists because 'a B-pillar trim applique that detaches while driving can create a road hazard for other road users, increasing the risk of a crash.' This is exactly what occurred. On April 24, 2026 at 7:01am CDT, 52 days after bringing my car in for inspection on March 3, 2026, the B-pillar trim detached, struck my window, and a piece hit the windshield of the vehicle behind me. I sent photographic evidence of this incident to my dealership contact that same morning. Despite this documented safety incident, the recall remains unresolved and communication from the dealership has been consistently poor. I frequently receive no response when I reach out and have had to re-paste prior messages just to get a reply. After I escalated my concerns in writing, my contact committed to providing weekly Friday updates. He has not followed through on that commitment. I have also sent a message requesting reimbursement related to this issue that has gone unanswered for more than 24 hours. I have received no clear timeline for when the recall work will be completed INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11736664
Incident
Apr 24, 2026
Filed Mar 28, 2026

Without any Waring Lights the car goes into " Limp Mode " .ON turnpike roads with Speed Limits at 70 MPH and with some sections with no shoulder to get off the highway this is very dangerous .

NHTSA ID
11727731
Incident
Dec 31, 2021
Body & structure
Filed Feb 12, 2026

The contact owns a 2017 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V611000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving in rainy weather at various speeds, there was water leaking into the vehicle from the front passenger’s side B-pillar trims. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.

NHTSA ID
11717488
Incident
Aug 15, 2025
Mileage
55,000 mi
Body & structure
Filed Feb 4, 2026

The contact owns a 2017 Ford Taurus. The contact stated that while the vehicle was parked, the front passenger's side B-pillar trim detached. The contact became aware that the front driver's side B-Pillar trim was loose. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification NHTSA Campaign Number: 25V611000 (Structure); however, the parts for the recall repair was not available. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ID
11715574
Incident
Jan 4, 2025
Filed Jan 18, 2026

My back up camera flips the picture upside down and may have lines in the picture. Works correctly sometimes. Also other times, may not will not show pictures at all. Just a blue screen.

NHTSA ID
11711707
Incident
Aug 1, 2025
Driver assistance
Filed Nov 16, 2025

When backing, the rear cameras are intermittently showing objects upside down and fuzzy making it difficult to decipher and recognize objects at the rear of the car, and frequently does not display anything on the in-dash screen, but instead saying the system isn't available. Sometimes the weather conditions seem to be sunny and sometimes raining and at other times it seems like it could be night lighting in the immediate vicinity, but mostly it seems like it's happening during what would be considered just normal weather conditions.

NHTSA ID
11699691
Incident
Jun 1, 2024

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

25E10-S1

ELECTRICAL SYSTEM

NEW VEHICLE DELIVERY HOLD - Emissions Recall 25E10 - Supplement #1 Certain 2018-2020 Model Year F-150 Vehicles With 3.3L Engines and 2016-2019 Model Year Explorer, Taurus, and Flex Vehicles With 3.5L Engines Powertrain Control Module (PCM) Reprogramming

25N17

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING; BACK OVER PREVENTION: WARNINGS; LANE DEPARTURE: BLIND SPOT DETECTION

Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation

SSM 54601

ELECTRICAL SYSTEM; STRUCTURE:BODY

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

TSB 25-2570

ELECTRICAL SYSTEM

This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to:  Display operation concerns  Navigation inoperative  Voice recognition concerns  Phone connection issues  Dropped phone connections  Applink related performance  Travel Link not present or showing incorrect traffic  Slow system response NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software. The SYNC 3 universal thumb drive will be able to update the APIM software without the use of a scan tool and does not require the process to be monitored. Ford will be monitoring APIM replacements to confirm TSB directed software updates have been performed.

SSM 54366

ELECTRICAL SYSTEM; POWER TRAIN

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of the Workshop Manual (WSM) has been updated to address this concern.

SSM 53040

While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford Taurus by model year
YearComplaintsRecallsInvestigationsIssue Index
2019122059.5
2018464063.7
2017Viewing444058.8
2016794062.6
20152626062.6
20142285053.9
20135819053.4
2012785046.8
20111874055.4
20102043053.0
2009640041.4
20081751150.1
20071491142.6
20063183153.4
20057741248.1
20043752258.0
20031,2234457.0
20021,4264460.8
20011,03710865.9
20001,1958964.6
19998747259.8
19985454055.2
19977705053.9
19968258053.7
19951,2056462.3
19949235461.2
19931,55781361.8
199268161464.9
199164951463.5
199038181566.2
198956271767.9
198833362367.9
198725592670.1
198610192261.1
1985201
1984400
1983100
1981201
1977200

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.