2017 Ford Taurus Owner Complaints

The contact owns a 2017 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V611000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the B-pillar trims were slightly detaching from the vehicle. The dealer was contacted and confirmed that the part was not yet available for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 45,000.

NHTSA ID

11753428

Incident

Mar 29, 2026

Mileage

45,000 mi

The contact owns a Ford Taurus. The contact received a recall notification, NHTSA Campaign Number: 25V611000 (Structure). The vehicle was taken to the dealer, the contact was informed that the B stated while the vehicle was parked, the contact noticed that the driver's and passenger's side B-Pillar Applique trim was fractured. The vehicle was taken to the dealer, however the contact was informed that the parts were unavailable. In addition, the contact was informed that the parts were on back order. The dontact received a recall notification, NHTSA Campaign Number: 25V611000 (Structure) however the parts were unavailable. The manufacturer was made awareof the failure and a case was filed. The ocntact was informed that the parts were unavailable. In addition, the contact was informed that there was not an attentative date available for the parts. The failure ileage was approximately 32,000.

NHTSA ID

11739138

Incident

Mar 30, 2026

Mileage

32,000 mi

I have been attempting to get recall 25S91 resolved at Cavender Ford of OKC in [XXX] since early March 2026. On March 3, 2026, my contact at the dealership [XXX] ) told me the repair would be completed within a few weeks. The recall exists because 'a B-pillar trim applique that detaches while driving can create a road hazard for other road users, increasing the risk of a crash.' This is exactly what occurred. On April 24, 2026 at 7:01am CDT, 52 days after bringing my car in for inspection on March 3, 2026, the B-pillar trim detached, struck my window, and a piece hit the windshield of the vehicle behind me. I sent photographic evidence of this incident to my dealership contact that same morning. Despite this documented safety incident, the recall remains unresolved and communication from the dealership has been consistently poor. I frequently receive no response when I reach out and have had to re-paste prior messages just to get a reply. After I escalated my concerns in writing, my contact committed to providing weekly Friday updates. He has not followed through on that commitment. I have also sent a message requesting reimbursement related to this issue that has gone unanswered for more than 24 hours. I have received no clear timeline for when the recall work will be completed INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11736664

Incident

Apr 24, 2026

Without any Waring Lights the car goes into " Limp Mode " .ON turnpike roads with Speed Limits at 70 MPH and with some sections with no shoulder to get off the highway this is very dangerous .

NHTSA ID

11727731

Incident

Dec 31, 2021

The contact owns a 2017 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V611000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving in rainy weather at various speeds, there was water leaking into the vehicle from the front passenger’s side B-pillar trims. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.

NHTSA ID

11717488

Incident

Aug 15, 2025

Mileage

55,000 mi

The contact owns a 2017 Ford Taurus. The contact stated that while the vehicle was parked, the front passenger's side B-pillar trim detached. The contact became aware that the front driver's side B-Pillar trim was loose. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification NHTSA Campaign Number: 25V611000 (Structure); however, the parts for the recall repair was not available. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ID

11715574

Incident

Jan 4, 2025

My back up camera flips the picture upside down and may have lines in the picture. Works correctly sometimes. Also other times, may not will not show pictures at all. Just a blue screen.

NHTSA ID

11711707

Incident

Aug 1, 2025

When backing, the rear cameras are intermittently showing objects upside down and fuzzy making it difficult to decipher and recognize objects at the rear of the car, and frequently does not display anything on the in-dash screen, but instead saying the system isn't available. Sometimes the weather conditions seem to be sunny and sometimes raining and at other times it seems like it could be night lighting in the immediate vicinity, but mostly it seems like it's happening during what would be considered just normal weather conditions.

NHTSA ID

11699691

Incident

Jun 1, 2024

The contact owns a 2017 Ford Taurus. The contact stated that the rearview camera was inoperable. There were no warning lights illuminated. The local dealer was contacted and confirmed there were no recalls on the VIN related to the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 25V695000 (Back Over Prevention). The manufacturer was contacted and confirmed that there were no recalls on the VIN related to the failure. The failure mileage was approximately 75,000.

NHTSA ID

11695296

Incident

Jan 1, 2022

Mileage

75,000 mi

The contact owns a 2017 Ford Taurus. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. The vehicle was taken to the local dealer, who diagnosed the vehicle and determined that the steering wheel clock spring was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 99,000.

NHTSA ID

11695054

Incident

Aug 1, 2025

Mileage

99,000 mi

There is a recall on moldings also possible accordinng to recalls by ford the steering could cause a crash which i am having a problem with it hanging up i called ford motor and was told we do not have anything about it I am concerned because i sometimes have to snap the wheel back myself I understand there is a recall on the steering wheel mech.

NHTSA ID

11690352

Incident

Aug 2, 2025

The contact's husband owned a 2017 Ford Taurus. The owner received notification of NHTSA Campaign Number: 25V611000 (Structure) and requested to be removed from the recall distribution list because her husband no longer owns the vehicle. The dealer was contacted.

NHTSA ID

11689450

Incident

Sep 24, 2025

Internal water pump failure.. know to happen on the 17 Taurus

NHTSA ID

11688967

Incident

Sep 2, 2025

Backup camera is appearing Upside down on display and sometimes inverted. When it gets dark outside, the backup camera has lines appear on the display so you can’t use it when it’s dark. This is a huge safety risk as to having the camera display upside down/inverted/not clear can cause major incidents.

NHTSA ID

11688671

Incident

Sep 13, 2025

Backup camera works inconsistently. Sometimes works but usually doesn’t and either displays an all blue screen or black screen with a box saying camera unavailable at this time and you have to select ok to make that screen go away. It’s been like this for about 2 years now

NHTSA ID

11687767

Incident

Sep 14, 2023

I submitted this form in April 2024, never received a response from NHTSA. Ford of Uniontown received a reply from FMC. Their response is they will not cover the repair to my vehicle. The reason is the recall affected cars built 7/31/2017 - 2/13/18. My car was built two months earlier 5/18/17. Even though my vehicle was built two months earlier than the recall dates, it also was built by with a defective shifter assembly, one that is missing the wire that is necessary to ensure that the vehicle is in park in order for the key to be able to be removed. My key can be removed while still in gear. According to the recall: "Consequence: If the key is removed from the ignition while the vehicle is not in the PARK position and the parking brake is not applied, the vehicle may roll away, increasing the risk of a crash. This is definitely a dangerous situation

NHTSA ID

11687097

Incident

Apr 14, 2024

I have heard of the recall for Ford back up cameras malfunctioning. My Taurus is experiencing the same problem but does not appear to be a vehicle that is being recalled. My screen turns blue most of the time when the car is put in reverse and then says camera unavailable

NHTSA ID

11686182

Incident

Sep 2, 2024

Rear view camera does not work for about 6 months. I tried all suggestions but nothing worked.

NHTSA ID

11673173

Incident

Jan 14, 2025

Lately, the backup assist feature has started to malfunction more frequently. The screen reads the backup cameras are unavailable. At other times, it functions fine as designed. This would not pick up a child who could be at the rear of the vehicle. Sometimes the screen goes black and shows nothing, or a message that the camera is not available, and other times it seems to show a weird scaled down and mostly indistinguishable video that seems to be an upside down depiction of rear view images.

NHTSA ID

11672894

Incident

Jul 11, 2025

When backing up my warning displays an upside down image.

NHTSA ID

11671446

Incident

Aug 29, 2018

The contact owns a 2017 Ford Taurus. The contact stated while driving at 70 MPH, she noticed that there was a change in the rear suspension and it felt like a rear tire was deflated. No warning lights had illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the rear driver's side and passenger's side suspension toe links had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance.  The failure mileage was approximately 72,102.

NHTSA ID

11578479

Incident

Mar 20, 2024

Mileage

72,102 mi

The contact owns a 2017 Ford Taurus. The contact stated that the vehicle was taken to an independent mechanic for rear wheel alignment. The contact stated that rear toe link fractured during the rear alignment process. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,576.

NHTSA ID

11550247

Incident

Oct 16, 2023

Mileage

74,576 mi

The contact owns a 2017 Ford Taurus. The contact stated that upon parking the vehicle, she inadvertently removed the key from the ignition while the vehicle was still in drive. The vehicle began to roll, and the contact realized that she had forgotten to shift the vehicle into park. The vehicle was not taken to the dealer or an independent mechanic. After investigating the failure, the contact related it to NHTSA Campaign Number: 18V141000 (Electrical System, Power Train), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 48,000.

NHTSA ID

11545478

Incident

Jun 15, 2023

Mileage

48,000 mi

AS I WAS DRIVING MY VEHICLE IT COMPLTELY SHUT DOWN WHILE IN MOTION WITH NO WARNING, CAUSING STEERING & BRAKES TO LOOSE POWER, THANKFULLY i WAS ABLE TO COAST INTO TURNING WITH GREAT EFFORT. VEHICLE WOULD NOT RESTART REQUIRED TOWING TO SHOP. AFTER INSPECTION, I WAS TOLD I NEEDED A NEW ENGINE AND UPON RESEARCH FOUND THAT DUE TO THE PLACEMENT OF THE WATER PUMP, WATER WAS MOST LIKELY GOING INTO MY OIL WHICH GOES INTO THE ENGINE CAUSING IT TO CEASE UP @ ONLY 134,000 MILES

NHTSA ID

11540513

Incident

Aug 22, 2023

The contact owns a 2017 Ford Taurus. The contact stated that there was a fluid leak seen underneath the vehicle. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 17,000.

NHTSA ID

11514398

Incident

Mar 1, 2023

Mileage

17,000 mi