2017 Ford Taurus Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2017 Ford Taurus, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical1125.0%
- Body & structure715.9%
- Engine511.4%
- Exterior lighting49.1%
- Suspension36.8%
- Driver assistance36.8%
- Fuel system36.8%
- Steering36.8%
- Airbags24.5%
- Brakes12.3%
- Powertrain (other)12.3%
- Interior & seats12.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
Backup camera is appearing Upside down on display and sometimes inverted. When it gets dark outside, the backup camera has lines appear on the display so you can’t use it when it’s dark. This is a huge safety risk as to having the camera display upside down/inverted/not clear can cause major incidents.
Rear view camera does not work for about 6 months. I tried all suggestions but nothing worked.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
The contact owns a 2017 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V611000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the B-pillar trims were slightly detaching from the vehicle. The dealer was contacted and confirmed that the part was not yet available for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 45,000.
The contact owns a Ford Taurus. The contact received a recall notification, NHTSA Campaign Number: 25V611000 (Structure). The vehicle was taken to the dealer, the contact was informed that the B stated while the vehicle was parked, the contact noticed that the driver's and passenger's side B-Pillar Applique trim was fractured. The vehicle was taken to the dealer, however the contact was informed that the parts were unavailable. In addition, the contact was informed that the parts were on back order. The dontact received a recall notification, NHTSA Campaign Number: 25V611000 (Structure) however the parts were unavailable. The manufacturer was made awareof the failure and a case was filed. The ocntact was informed that the parts were unavailable. In addition, the contact was informed that there was not an attentative date available for the parts. The failure ileage was approximately 32,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
Internal water pump failure.. know to happen on the 17 Taurus
AS I WAS DRIVING MY VEHICLE IT COMPLTELY SHUT DOWN WHILE IN MOTION WITH NO WARNING, CAUSING STEERING & BRAKES TO LOOSE POWER, THANKFULLY i WAS ABLE TO COAST INTO TURNING WITH GREAT EFFORT. VEHICLE WOULD NOT RESTART REQUIRED TOWING TO SHOP. AFTER INSPECTION, I WAS TOLD I NEEDED A NEW ENGINE AND UPON RESEARCH FOUND THAT DUE TO THE PLACEMENT OF THE WATER PUMP, WATER WAS MOST LIKELY GOING INTO MY OIL WHICH GOES INTO THE ENGINE CAUSING IT TO CEASE UP @ ONLY 134,000 MILES
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
STARTED WITH THE LEFT REAR TAIL LIGHT OUT. PROGRESSED TO BOTH HEADLIGHTS GOING OUT AND NEEDING REPLACED AND SOMETIMES THE PIG TAILS TO PLUG INTO THE HEADLIGHT NEEDING REPLACED DUE TO THEM MELTING. IT HAS PROGRESSIVELY GOTTEN WORSE. HAVE REPLACED BOTH HEADLIGHTS AND PIG TAILS THE WEEK OF 5/17/2020 AND AGAIN JUST HAD THE RIGHT HEADLIGHT AND PIGTAIL REPLACED THE WEEK OF 6/7/2020. CALLED FORD AND WAS TOLD "NO ISSUES REPORTED BEFORE". CAN'T BELIEVED WE ARE THE ONLY POLICE DEPT HAVING THIS ISSUE. *TR
THE HEADLIGHTS ARE A FIXED POINT BEAM FOR BRIGHTS WITH SHUTTERS FOR DIMS. THE LIGHTS POINT DOWN AND TO THE RIGHT, THEY NEVER CHANGE, SO WHEN THE SHUTTERS ARE LIFTED THE BEAMS DON'T CHANGE THEY ARE STILL POINTED DOWN AND TO THE RIGHT. THE ONLY THING THAT CHANGES IS A LITTLE REFLECTED LIGHT THAT CATCHES THE REFLECTIVE ROAD SIGNS, WHICH ILLUMINATE WITHOUT MUCH LIGHT ON THEM, BUT THE ROAD AHEAD IS DARK. THE BEAMS ARE NOT POINTED DOWN ROAD, WHICH IS WHERE THEY SHOULD BE. ON BRIGHTS, THE HEADLIGHTS CAUSE THE ROAD TO GO DARK WITHIN 3 CAR LENGTHS. YOU CANNOT SEE CURVES, OBJECTS IN THE ROAD, INCLUDING DEER AND WITH RAIN IT'S EVEN WORSE. I HAVE GONE THROUGH THE PROCESS WITH FORD, THE LOCAL DEALERSHIP AND THE REGIONAL MANAGER, AND STILL THERE IS NO SOLUTION. THE SERVICE MANAGER SAID HE HAD NEVER HEARD OF THIS, BUT HE COULD SEE BY MY PHOTO THAT I WAS DESCRIBING THE PROBLEM CORRECTLY. HE RESEARCHED THE PROBLEM AND ANY POSSIBLE FIX, BUT WAS NOT ABLE TO DISCOVER ANYTHING, OTHER THAN HIS FORD RESOURCES SAID THERE IS NO ADJUSTMENT FOR THESE HEADLIGHTS. I HAVE INCLUDED A COPY OF THE SERVICE DOCUMENT THAT STATES THIS ALSO. THERE IS A VERTICAL ADJUSTMENT, BUT THAT DOES NOT BRING THE LIGHTS BACK ONTO THE ROAD. THE SERVICE MANAGER DID WHAT HE COULD, BUT HE WAS AT A LOSS FOR WHAT TO DO ALSO. THIS PROBLEM MAKES AN OTHERWISE GREAT CAR DANGEROUS TO DRIVE EXCEPT FOR ON WELL LIT CITY STREETS. THIS PROBLEM WAS DISCOVERED SHORTLY AFTER I PURCHASED THE CAR IN 2018. I HAVE BEEN TRYING TO GET THIS CORRECTED SINCE THAT TIME. IT'S A CERTIFIED PRE-OWNED, PROBABLY A LEASE VEHICLE OR RENTAL, SO NOBODY CARED TO REPORT THE ISSUE SINCE IT WASN'T THEIRS. I AM AT THE END OF TRYING TO FIND A WAY TO GET THIS CORRECTED. THUS, I'M WRITING TO TELL YOU ABOUT THIS SAFETY CONCERN THAT FORD MUST BE MADE TO CORRECT.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
There is a recall on moldings also possible accordinng to recalls by ford the steering could cause a crash which i am having a problem with it hanging up i called ford motor and was told we do not have anything about it I am concerned because i sometimes have to snap the wheel back myself I understand there is a recall on the steering wheel mech.
The contact owns a 2017 Ford Taurus. The contact stated while driving at 70 MPH, she noticed that there was a change in the rear suspension and it felt like a rear tire was deflated. No warning lights had illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the rear driver's side and passenger's side suspension toe links had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 72,102.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
When backing, the rear cameras are intermittently showing objects upside down and fuzzy making it difficult to decipher and recognize objects at the rear of the car, and frequently does not display anything on the in-dash screen, but instead saying the system isn't available. Sometimes the weather conditions seem to be sunny and sometimes raining and at other times it seems like it could be night lighting in the immediate vicinity, but mostly it seems like it's happening during what would be considered just normal weather conditions.
The contact owns a 2017 Ford Taurus. The contact stated that the rearview camera was inoperable. There were no warning lights illuminated. The local dealer was contacted and confirmed there were no recalls on the VIN related to the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 25V695000 (Back Over Prevention). The manufacturer was contacted and confirmed that there were no recalls on the VIN related to the failure. The failure mileage was approximately 75,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
When fueling car will not take more fuel around 15 gallons leaving the fuel tank short 4 to 5 gallons. Fuel guage shows full but it's misleading because the tank is not really full. Also the information in the dashboard "miles to empty" is erroneous because your are missing around 4-5 gallons of fuel. In order to be able to fuel the vehicle to the 19 gallons fuel capacity, you need to continue forcing the fuel until you are really full.
I CAN HEAR THE GAS SLOSHING AROUND IN MY GAS TANK WHILE I'M DRIVING MY CAR IS THIS A NORMAL FUNCTION
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
There is a recall on moldings also possible accordinng to recalls by ford the steering could cause a crash which i am having a problem with it hanging up i called ford motor and was told we do not have anything about it I am concerned because i sometimes have to snap the wheel back myself I understand there is a recall on the steering wheel mech.
HAVE A CLICK IN STERLING WHEEL MY DAD BOARD LIGHTS TAKE ABOUT 30 SECONDS BEFORE THEY COME ON THE DASHBOARD
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
The contact owns a 2017 Ford Taurus. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. The vehicle was taken to the local dealer, who diagnosed the vehicle and determined that the steering wheel clock spring was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 99,000.
TL* THE CONTACT OWNED A 2017 FORD TAURUS. WHILE DRIVING APPROXIMATELY 15 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE FRONT PASSENGER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOTALED AND WAS TOWED TO A TOW YARD. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 14,600.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
AS I WAS ABOUT TO DEPART MY HOME I ADJUSTED THE BRAKE AND GAS PEDAL WHEN I PRESSED BRAKES TO START CAR PEDAL WENT TO FLOOR. I STARTED AND TRIED AGAIN SAME RESULTS. RELEASED HOOD TO CHECK ISSUE AND NOTED A POOL OF BRAKE FLUID UNDER CAR. LUCKILY THIS HAPPEN BEFORE DEPARTURE AS I WOULD HAVE BE TAKE THE EXPRESSWAY SHORTLY. SOUTHGATE FORD WOULD NOT GIVE ME THE BROKEN LINE AND SAID THAT IT NEED TO GO TO FORD SINCE THIS WAS A WARRANTY ISSUE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
The contact owns a 2017 Ford Taurus. The contact stated that upon parking the vehicle, she inadvertently removed the key from the ignition while the vehicle was still in drive. The vehicle began to roll, and the contact realized that she had forgotten to shift the vehicle into park. The vehicle was not taken to the dealer or an independent mechanic. After investigating the failure, the contact related it to NHTSA Campaign Number: 18V141000 (Electrical System, Power Train), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 48,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
The contact owns a 2017 Ford Taurus. The contact stated while driving at various speeds, the keypad lock detached from the driver’s side door. The contact also stated that whenever it rained, he was not able to enter the vehicle using the keypad lock. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with the keypad lock needing to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer had been informed of the failure and referred the contact to a local dealer for assistance. The failure mileage was approximately 5,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .