RoadVitals

2002 Ford Taurus

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1,426
Latest May 10, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Apr 1, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
4
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
86
44 injuries, 0 deaths reported

Overview

Our database contains 1,426 NHTSA owner-reported complaints for the 2002 Ford Taurus, most frequently naming the suspension, visibility and driver assistance categories. 4 safety recalls have been issued covering this model year; 4 NHTSA investigations name it; and 96 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS

Apr 1, 2016
49,635 units potentially affected
The defect: Bosch Brake Components LLC (Bosch) is recalling certain aftermarket replacement front brake pads, models Bosch QuietCast BC598 and BP765, Bosch Blue BE598 and BE598H, Prostop PD598 and PD765M, Duralast Gold DG598, Duralast MKD598, Stop Master ST598, UltraStop ULT598, UltraLife MX598 and MX765, BrakeBest MKD765, and Prostop Platinum PGD598. These brake pads, manufactured October 1, 2014, to October 31, 2015 are intended for use on 2001-2007 Ford Taurus, 2001-2005 Mercury Sable, 1995-1999 Ford Taurus SHO, 1995-2002 Lincoln Continental, and 1993-1998 Lincoln Mark VIII vehicles. The brake pad shim may shift out of position causing the shim to contact the brake disc resulting in damage to the disc.
The risk: A damaged or broken brake disc may reduce a vehicle's braking power, increasing the risk of a crash.
The remedy: Bosch will instruct the owners how to have the affected brake pads replaced, free of charge. The recall began on May 26, 2016. Owners may contact Bosch customer service at 1-888-715-3616.
Robert Bosch LLCView on NHTSA.gov

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

Mar 2, 2004
938,789 units potentially affected
The defect: CERTAIN PASSENGER VEHICLES ARE BEING RECALLED TO CORRECT A PROBLEM WITH A MALFUNCTIONING STOP LAMP SWITCH AND/OR ASSOCIATED WIRING. THIS MALFUNCTIONING COULD RENDER THE STOP LAMPS INOPERABLE OR CAUSE THEM TO STAY ON ALL THE TIME. THIS COULD CAUSE CONFUSION TO A FOLLOWING DRIVER, WHICH COULD LEAD TO A CRASH.
The risk: IN ADDITION, IF THE SWITCH AND/OR ASSOCIATED WIRING FAIL IN THE OPEN POSITION, THE BRAKE LIGHTS WILL NOT ACTUATE AND THE DRIVER WILL NOT BE ABLE TO SHIFT THE VEHICLE OUT OF "PARK" IF THEY FAIL IN THE CLOSED POSITION, THE BRAKE LIGHTS WILL REMAIN ON, WHICH WILL NOT ALLOW THE SPEED CONTROL TO BE ACTIVATED. THIS COULD ALSO CAUSE THE BATTERY TO DISCHARGE.
The remedy: DEALERS WILL REMOVE THE STOP LAMP SWITCH AND ASSOCIATED WIRING ASSEMBLY AND INSTALL A NEWLY DESIGNED STOP LAMP SWITCH AND WIRE ASSEMBLY. OWNER NOTIFICATION IS EXPECTED TO BEGIN ON APRIL 5, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
FORD MOTOR COMPANYManufacturer number 04S12View on NHTSA.gov

VISIBILITY:WINDSHIELD

Mar 10, 2003
67,894 units potentially affected
The defect: CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 212, "WINDSHIELD MOUNTING." THE WINDSHIELDS MAY POTENTIALLY EXHIBIT INCREASED WIND NOISE, WATER LEAKAGE, AND SQUEAKS AND RATTLES.
The risk: POTENTIAL LOSS OF WINDSHIELD RETENTION MAY ALSO REDUCE OCCUPANT PROTECTION IN THE EVENT OF A CRASH.
The remedy: DEALERS WILL REPLACE THESE WINDSHIELDS. OWNER NOTIFICATION BEGAN ON MARCH 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD/MERCURY AT 1-800-392-3673.
FORD MOTOR COMPANYManufacturer number 03C03View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE12033ClosedPreliminary Evaluation

Speed control cable damage

Opened Oct 24, 2012
Closed Jun 26, 2013

On June 21, 2013, Ford initiated Customer Satisfaction Program 13B04 to address a concern with Speed Control Cable damage in certain model year (MY) 2000 through 2003 Taurus and Sable vehicles equipped with 3.0L 4V Duratec engines and built at the Chicago assembly plant.In the dealer letter for the program, Ford indicates that the Speed Control Cables on affected vehicles may be susceptible to damage or becoming partially disconnected during under hood vehicle maintenance (e.g., replacing a battery or changing the air filter) and that a damaged Speed Control Cable could interfere with the throttle's full return to idle when the accelerator pedal is released.Ford's program instructs dealers to inspect the Speed Control Cables and replace any with any portion of either collar retention tab missing.Dealers will install a Collar Reinforcement Clip at the Speed Control Cable collar in all vehicles. Figure 1 shows the location of the Speed Control Cable in the engine compartment and the proximity of the battery and air filter.The failure mode of the cable assembly is associated with the plastic collar used to secure the cable to a bracket near the throttle body (Figure 2).Damage to one or both retention tabs used to secure the cable ferrule within the collar may allow the ferrule to become disconnected from the collar when the throttle is opened during accelerator pedal application.Additional examples of Speed Control Cables with damaged collar retention tabs and partial ferrule displacement are shown in Figures 3 through 5.If the displacement pulls the ferrule completely out of the collar, the ferrule end may contact the face of the collar when the accelerator pedal is released and the throttle is returning to idle (Figure 6).This results in a throttle stuck at approximately 26-29% open.Testing conducted at NHTSA's Vehicle Research and Test Center found that brake booster vacuum may become depleted, resulting in reduced brake effectiveness, if the brake is applied repeatedly when the throttle is stuck at this position.Drivers who experienced this condition have reported being surprised that the engine speed did not drop as expected and in some cases misjudged the degree of braking required to slow the vehicle.Some drivers reported difficulty in braking the vehicle and responded by shifting to neutral or turning the engine off.One minor crash occurred when the vehicle contacted a roadside fence post after the driver responded to the stuck throttle by shifting the car to neutral, turning the engine off and coasting to the side of a roadway with no shoulder, resulting in approximately $400 damage to the vehicle.There were four crashes reported which were attributed to increased stopping distance caused by the increased engine power and/or reduced brake effectiveness, including two of the complaints to ODI.In one crash reported to ODI (VOQ 10516101), the subject vehicle allegedly hit the back end of a truck at approximately 40 mph causing about $2000 damage.In the other crash complaint to ODI (VOQ 10501834), the subject vehicle side-swiped a vehicle as the driver was unable to stop in time and attempted to maneuver around a line of vehicles stopped at a traffic light.When the tow truck driver subsequently started the incident vehicle, the engine was still racing and it was verified that the Speed Control Cable ferrule was stuck on the collar.After further investigation, ODI does not consider the crashes reported in VOQs 10456249 and 10159399 to be related to the Speed Control Cable problem.

VEHICLE SPEED CONTROL:CABLES
EA08018ClosedEngineering Analysis

Front Suspension Coil Spring Fracture

Opened Aug 28, 2008
Closed Jun 30, 2011

To date, ODI is aware of 2,401 non-duplicative complaints related to the alleged defect. In addition, ODI is aware of 1,411 subject vehicles with one or more warranty claims related to the alleged defect. In total, ODI is aware of 3,645 unique subject vehicles that have experienced one or more front suspension coil spring fractures. ODI is also aware of four minor crashes related to the alleged defect resulting in one minor injury.With greater than eight years of exposure, a large subject vehicle population and approximately 2,052 reported front tire punctures caused by fractured coil springs (at all speeds), there have been no reported severe crashes, deaths or injuries related to the alleged defect. The real world consequences of these defective coil springs have been a small number of minor control problems that resulted in minor damage; suggesting that the effect of the defect on vehicle control is minor.A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted. Accordingly, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency will continue to monitor this issue and will take further action if warranted by the circumstances. See the EA08-018 Engineering Analysis Closing Report for more details.

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
RP03001ClosedRecall Process

BRAKE/ACCELERATOR PEDAL APPLICATION

Opened Oct 31, 2003
Closed Mar 23, 2004

MS. RODMAN REPORTED THAT AFTER HER VEHICLE WAS INSPECTED FOR THE RECALL, HER MOTHER EXPERIENCED A SUDDEN ACCELERATION AND CRASHED THE SABLE INTO A LIGHT POLE.PREVIOUSLY NHTSA HAD CONDUCTED AN INVESTIGATION FOR THIS ISSUE (PE02-035) THAT RESULTED IN THE RECALL (02V-266) OF 369,000 MY 2000-2002 TAURUS AND SABLE VEHICLES EQUIPPED WITH ADJUSTABLE BRAKE AND ACCELERATOR PEDALS TO INSURE THAT THE SEPARATION BETWEEN THE PEDALS WAS AT LEAST 50MM..A REVIEW OF ODI'S DATABASE FOR COMPLAINTS REGARDING RECALL 02V-266 DID NOT IDENTIFY ANY RECALL REMEDY COMPLAINTS OTHER THAN THE PETITIONER'S.MS. RODMAN?S VEHICLE WAS INSPECTED BY ODI USING FORD?S SPECIAL TOOL AND HER VEHICLE WAS FOUND TO EXCEED 50MM.ALSO, THE LATERAL MOVEMENT OF THE PEDALS WAS FOUND NOT TO BE EXCESSIVE RELATIVE TO OTHER COMPARABLE TAURUS AND SABLE VEHICLES.THEREFORE, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER REQUIRING FORD TO PROVIDE A DIFFERENT REMEDY FOR THIS DEFECT.IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.FOR ADDITIONAL INFORMATION CONCERNING THIS ANALYSIS, PLEASE REFER TO THE FEDERAL REGISTER NOTICE DATED MARCH 23, 2004 (VOL 69, NO 56, PAGES 13619-13620).

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
RQ03008ClosedRecall Query

BRAKE LIGHT SWITCH FAILURE

Opened Oct 23, 2003
Closed Mar 5, 2004

FORD CONDUCTED A RECALL IN MARCH, 2001 TO CORRECT A DEFECT AFFECTING THE BRAKE LIGHT SWITCH IN MY 2000 THROUGH EARLY-2001 TAURUS AND SABLE VEHICLES EQUIPPED WITH POWER ADJUSTABLE PEDALS (RECALL 01V-078).RQ03-008 WAS OPENED TO INVESTIGATE COMPLAINTS CONCERNING THE REMEDY AND SCOPE OF 01V-078.ODI'S ANALYSIS IDENTIFIED CONCERNS WITH POST-REPAIR FAILURES IN RECALLED VEHICLES,FAILURES IN MY 2001-02 VEHICLES WITH ADJUSTABLE PEDALS THAT WERE NOT INCLUDED IN RECALL 01V-078, AND FAILURES IN MY 2000 VEHICLES WITH FIXED PEDALS.(NOTE: THE MANUFACTURER FAILURE DATA IN THIS RESUME INCLUDES ALL CRASHES AND INJURIES, BUT THE COMPLAINT INFORMATION IS LIMITED TO MY 2001-02 VEHICLES THAT WERE NOT INCLUDED IN THE SCOPE OF RECALL 01V-078.)ON MARCH 1, 2004, FORD NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2000 THROUGH EARLY-2003 TAURUS AND SABLE VEHICLES EQUIPPED WITH ADJUSTABLE PEDALS AND MY 2000 SUBJECT VEHICLES EQUIPPED WITH FIXED PEDALS (RECALL 04V-106).THE NOTIFICATION IDENTIFIED THREE FACTORS CONTRIBUTING TO BRAKE LIGHT CIRCUIT FAILURES:(1) CONTINUING GREASE CONTAMINATION ISSUES THAT PROMPTED 01V-078; (2) MISALIGNMENT OF THE BOOSTER ROD PIN AND THE BRAKE LIGHT SWITCH; AND (3) WIRE ASSEMBLY FATIGUE.THE FIRST TWO CONDITIONS WERE LIMITED TO VEHICLES WITH ADJUSTABLE PEDALS AND THE LATTER CONDITION AFFECTED VEHICLES WITH FIXED PEDALS.FORD WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE BRAKE LIGHT SWITCH AND ASSOCIATED WIRING REPLACED WITH A RE-DESIGNED BRAKE LIGHT SWITCH AND WIRING ASSEMBLY.

EXTERIOR LIGHTING:BRAKE LIGHTSLed to recall 04V106000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

EngineFuel system
Filed May 10, 2026

Cylinder two misfire. Replaced coil pack, wires and all spark plugs. Problem reoccurring.

NHTSA ID
11736873
Incident
May 7, 2026
BrakesPowertrain (other)
Filed Dec 10, 2025
Crash reported

Backing out of parking space resulting to damage to both vehicles . Brake\gas pedals. Position of driver ( body turned) relative to pedals while backing car can allow drivers foot to be in contact with both pedals. Increased pressure on the brake can allow increased pressure on the gas pedal allowing the vehicle to continue in a reversed direction . Can strike a person or object resulting in injury or damage. Subject car is a station wagon and appears to have lower seating \configuration than a sedan .

NHTSA ID
11704207
Incident
Dec 6, 2025
BrakesSuspension
Filed Dec 11, 2020

TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE BRAKE LIGHT STARTED TO FLASH WHILE DRIVING HOWEVER, THERE WAS NO BRAKE MALFUNCTION. THE VEHICLE WAS TAKEN TO AUBURN AUTOMOTIVE (500 S. OPDYKE RD, WATERFORD, MI 48328, (248) 332-9300) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE UNDERCARRIAGE OF THE VEHICLE WAS EXTREMELY RUSTED AND THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *BF

NHTSA ID
11383037
Incident
Dec 8, 2020
Suspension
Filed Jun 15, 2020

TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE FRONT AND REAR DRIVER'S SIDE COIL SPRINGS FRACTURED. THE CONTACT DROVE TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACT NOR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

NHTSA ID
11328887
Incident
Jun 12, 2020
Mileage
60,000 mi
Body & structureVisibility
Filed Jul 18, 2019

TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE'S WINDSHIELD WAS LOOSENING ON THE UPPER PASSENGER SIDE. THE CONTACT NOTICED THAT THE WINDSHIELD WAS COMING OUT OF THE MOLDING. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 129,000.

NHTSA ID
11233130
Incident
May 31, 2019
Mileage
129,000 mi
AirbagsElectricalExterior lighting
Filed Feb 1, 2019

TAKATA RECALL: I BOUGHT A CAR FROM A MAN LESS THAN 5 MONTHS AGO AND I SLOWLY STARTED TO NOTICE SOME THINGS. I STARTED OUT WITH 3 WINDOWS WORKING INSTEAD OF FOUR WHICH I WAS NOT TOLD. MY DRIVER SIDE WINDOW DOESN'T EVEN WORK AND IT STOPPED ABOUT A MOTH AGO. A WEEK BEFORE THAT MY AIRBAG LIGHT COMES ON, MY BROTHER WAS ACTUALLLY THE ONE DRIVING WHEN THAT HAPPENED. ALSO, I FOUND OUT THAT I HAD THE WRONG BATTERY IN THE CAR SO I DON'T KNOW WHAT OTHER DAMAGE THAT HAS DONE. PLEASE CONTACT ME FOR MORE INFORMATION.

NHTSA ID
11173440
Incident
Jan 1, 2019
Driver assistance
Filed Sep 28, 2018
Crash reported

ON 14 OCT 2017, THE SUBJECT VEHICLE HAD JUST BEEN SERVICED. ON THE DRIVE HOME, THE THROTTLE CABLE BECAME STUCK CAUSING THE CAR TO NOT STOP ACCELERATING. THE DRIVER WAS ABLE TO EXIT THE HIGHWAY AND STOPPED THE CAR BY CRASHING INTO A DUMPSTER/FENCE AT A SERVICE STATION.

NHTSA ID
11132160
Incident
Oct 14, 2017
Mileage
126,139 mi
EngineInterior & seats
Filed Aug 6, 2018

TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, THE DOOR AJAR WARNING INDICATOR ILLUMINATED EVEN WHEN THE DOORS WERE NOT OPEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 110,000. *DT *TR

NHTSA ID
11118162
Incident
Feb 1, 2018
Mileage
110,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB 20-2233

STRUCTURE

This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.

TSB 19-2026

EQUIPMENT; STRUCTURE

Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition

TSB 19-2026

STRUCTURE

Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition

CSP-13B04

VEHICLE SPEED CONTROL:CABLES

FORD: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SPEED CONTROL CABLE IS SUSCEPTIBLE TO DAMAGE AND CAN DISCONNECT DURING HOOD MAINTENANCE AND ALSO INTERFERE WITH FULL THROTTLE RETURN TO IDLE AFTER RELEASING ACCELERATOR PEDAL. MODELS 2000-2003 TAURUS, SABLE. *PE

04208

ENGINE AND ENGINE COOLING:ENGINE

CAMSHAFT TICK NOISE - 3.0L 4V ENGINE ONLY. *TT

05227

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

POWER WINDOW CONCERNS - SERVICE TIP. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford Taurus by model year
YearComplaintsRecallsInvestigationsIssue Index
2019122059.5
2018464063.7
2017444058.8
2016794062.6
20152626062.6
20142285053.9
20135819053.4
2012785046.8
20111874055.4
20102043053.0
2009640041.4
20081751150.1
20071491142.6
20063183153.4
20057741248.1
20043752258.0
20031,2234457.0
2002Viewing1,4264460.8
20011,03710865.9
20001,1958964.6
19998747259.8
19985454055.2
19977705053.9
19968258053.7
19951,2056462.3
19949235461.2
19931,55781361.8
199268161464.9
199164951463.5
199038181566.2
198956271767.9
198833362367.9
198725592670.1
198610192261.1
1985201
1984400
1983100
1981201
1977200

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.