RoadVitals

2002 Ford Taurus Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1,426
Latest May 10, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
86
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
2
Reports on file since Nov 8, 2001

What this page shows

Our database holds 1,426 NHTSA owner-reported complaints for the 2002 Ford Taurus. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 1,426 · page 1 of 58

EngineFuel system
Filed May 10, 2026

Cylinder two misfire. Replaced coil pack, wires and all spark plugs. Problem reoccurring.

NHTSA ID
11736873
Incident
May 7, 2026
BrakesPowertrain (other)
Filed Dec 10, 2025
Crash reported

Backing out of parking space resulting to damage to both vehicles . Brake\gas pedals. Position of driver ( body turned) relative to pedals while backing car can allow drivers foot to be in contact with both pedals. Increased pressure on the brake can allow increased pressure on the gas pedal allowing the vehicle to continue in a reversed direction . Can strike a person or object resulting in injury or damage. Subject car is a station wagon and appears to have lower seating \configuration than a sedan .

NHTSA ID
11704207
Incident
Dec 6, 2025
BrakesSuspension
Filed Dec 11, 2020

TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE BRAKE LIGHT STARTED TO FLASH WHILE DRIVING HOWEVER, THERE WAS NO BRAKE MALFUNCTION. THE VEHICLE WAS TAKEN TO AUBURN AUTOMOTIVE (500 S. OPDYKE RD, WATERFORD, MI 48328, (248) 332-9300) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE UNDERCARRIAGE OF THE VEHICLE WAS EXTREMELY RUSTED AND THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *BF

NHTSA ID
11383037
Incident
Dec 8, 2020
Suspension
Filed Jun 15, 2020

TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE FRONT AND REAR DRIVER'S SIDE COIL SPRINGS FRACTURED. THE CONTACT DROVE TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACT NOR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

NHTSA ID
11328887
Incident
Jun 12, 2020
Mileage
60,000 mi
Body & structureVisibility
Filed Jul 18, 2019

TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE'S WINDSHIELD WAS LOOSENING ON THE UPPER PASSENGER SIDE. THE CONTACT NOTICED THAT THE WINDSHIELD WAS COMING OUT OF THE MOLDING. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 129,000.

NHTSA ID
11233130
Incident
May 31, 2019
Mileage
129,000 mi
AirbagsElectricalExterior lighting
Filed Feb 1, 2019

TAKATA RECALL: I BOUGHT A CAR FROM A MAN LESS THAN 5 MONTHS AGO AND I SLOWLY STARTED TO NOTICE SOME THINGS. I STARTED OUT WITH 3 WINDOWS WORKING INSTEAD OF FOUR WHICH I WAS NOT TOLD. MY DRIVER SIDE WINDOW DOESN'T EVEN WORK AND IT STOPPED ABOUT A MOTH AGO. A WEEK BEFORE THAT MY AIRBAG LIGHT COMES ON, MY BROTHER WAS ACTUALLLY THE ONE DRIVING WHEN THAT HAPPENED. ALSO, I FOUND OUT THAT I HAD THE WRONG BATTERY IN THE CAR SO I DON'T KNOW WHAT OTHER DAMAGE THAT HAS DONE. PLEASE CONTACT ME FOR MORE INFORMATION.

NHTSA ID
11173440
Incident
Jan 1, 2019
Driver assistance
Filed Sep 28, 2018
Crash reported

ON 14 OCT 2017, THE SUBJECT VEHICLE HAD JUST BEEN SERVICED. ON THE DRIVE HOME, THE THROTTLE CABLE BECAME STUCK CAUSING THE CAR TO NOT STOP ACCELERATING. THE DRIVER WAS ABLE TO EXIT THE HIGHWAY AND STOPPED THE CAR BY CRASHING INTO A DUMPSTER/FENCE AT A SERVICE STATION.

NHTSA ID
11132160
Incident
Oct 14, 2017
Mileage
126,139 mi
EngineInterior & seats
Filed Aug 6, 2018

TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, THE DOOR AJAR WARNING INDICATOR ILLUMINATED EVEN WHEN THE DOORS WERE NOT OPEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 110,000. *DT *TR

NHTSA ID
11118162
Incident
Feb 1, 2018
Mileage
110,000 mi
Suspension
Filed Mar 4, 2018

FRONT PASSENGER COIL SPRING BROKE CAUSING A BLOWOUT ON THE TIRE IN MOTION ON A CITY STREET

NHTSA ID
11076150
Incident
Feb 26, 2018
Mileage
62,000 mi
Driver assistance
Filed Feb 17, 2018

DRIVING AT A SPEED OF ABOUT 25 MPH ,MY CAR SUDDENLY REVVED UP AND SPED UP WITHOUT MY PRESSING THE GAS. I NEARLY REAR-ENDED A CAR IN FRONT OF ME. I PRESSED ON MY BRAKE AS HARD AS I COULD BUT IT DID NOT HELP MUCH .I DOWNSHIFTED TO 3RD GEAR BUT STILL NOT MUCH HELP. FINALLY IT RETURNED TO NORMAL SPEED. I WAS TOO SCARED AND DID NOT SEE HOW HIGH THE RPMS WENT.

NHTSA ID
11073352
Incident
Feb 16, 2018
Mileage
236,000 mi
BrakesElectricalExterior lighting
Filed Feb 1, 2018

MY 2002 FORD TAURUS SUDDENLY WOULD NOT SHIFT OUT OF PARK. MY BACK DRIVER SIDE BRAKE LIGHT WON'T WORK. I LOOK IT UP AND SAW A RECALL BUT WHEN I CALLED THE DEALERSHIP THEY SAID THERE WASN'T A RECALL ON MY CAR. PLEASE HELP

NHTSA ID
11066448
Incident
Jan 3, 2018
Mileage
146,000 mi
Suspension
Filed Oct 15, 2017

THE CAR HAS EXPERIENCED 2 FAILURES OF THE RIGHT FRONT STRUT SPRING RESULTING IN DESTRUCTION OF THE TIRE. FIRST AT 75,000 MILES SECOND AT 100000 MI. BOTH TIRES FLATTENED AT BETWEEN 30 & 50 MPH

NHTSA ID
11033406
Incident
Oct 14, 2017
Mileage
100,000 mi
Suspension
Filed Sep 23, 2017

COIL SPRING IN DRIVER'S SIDE FRONT STRUT FAILED SUDDENLY WHEN VEHICLE WAS BEING DRIVEN ON RESIDENTIAL STREET IN SISTER BAY, WI. THERE WAS A LOUD BANG WHEN SPRING FRACTURED AND SUSPENSION COLLAPSED. FAILURE OF COIL SPRING OCCURRED AT ABOUT 10:15 AM ON THURSDAY JUNE 29, 2017. AFTER VEHICLE WAS SAFELY PARKED IN A BANK PARKING LOT THE OWNER THEN JACKED UP FRONT END AND REMOVED WHEEL/TIRE. OWNER NOTICED HOW ENERGY RELEASED WHEN COIL SPRING FRACTURED DROVE SPRING VIOLENTLY DOWNWARD TO FRONT WHEEL KNUCKLE ASSEMBLY. FORTUNATELY WHEN SPRING WAS DRIVEN DOWNWARD IT DID NOT PUNCTURE TIRE. THE NEXT DAY VEHICLE WAS LOADED ON A TRANSPORTER AND TAKEN TO JIM OLSON EXPRESS IN STURGEON BAY, WI, FOR REPAIR. SUBSEQUENT REPAIRS INCLUDED REPLACEMENT OF BOTH FRONT STRUTS AND ALIGNMENT CHECK/ADJUSTMENT. TOTAL COST OF REPAIR INCLUDING CHARGE OF USD 165 BY TRANSPORTER COMPANY WAS USD 1,010. AT TIME OF COIL SPRING FAILURE THE VEHICLE HAD 134,128 MILES ON THE ODOMETER. VISUAL INSPECTION BY OWNER OF BROKEN PIECE OF COIL SPRING DID NOT REVEAL ANY SURFACE CORROSION. OWNER SPECULATES COIL SPRING FRACTURE MAY HAVE BEEN DUE TO 15 YEARS OF STRESS LOADS ON THE SPRING OR PERHAPS THERE WAS A DEFECT IN METAL OF COIL SPRING.

NHTSA ID
11025204
Incident
Jun 29, 2017
Mileage
134,128 mi
Driver assistance
Filed Jul 16, 2017

ENTERING MY NEIGHBORHOOD WHEN GAS PEDAL "BROKE". CAR ACCELERATED TO HIGHEST RPM AND I HAD TO COUNTERACT THIS BY PUTTING BOTH FEET ON MY BRAKES TO KEEP MY CAR FROM FLYING OFF AND HITTING SOMETHING. EXTREMELY SCARY. CAR CANNOT BE TURNED ON WITHOUT THE ENGINE REVVING TO THE HIGHEST POSSIBLE SPEED. HAD I BEEN ON THE INTERSTATE I MAY BE DEAD. GAS PEDAL IS DEPRESSED ALL THE WAY TO FLOOR. HAVE NOT YET HAD IT INSPECTED BY A SHOP.

NHTSA ID
11005527
Incident
Jul 16, 2017
Mileage
120,000 mi
Suspension
Filed Apr 18, 2017

TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING APPROXIMATELY 25 MPH, A LOUD NOISE WAS HEARD AND THE FRONT COIL SPRING DETACHED WITHOUT WARNING, PUNCTURING THE FRONT PASSENGER SIDE TIRE. THE CONTACT AND HER CHILDREN WERE RESCUED BY A FAMILY MEMBER WHO TOWED THE VEHICLE TO THE CONTACT'S RESIDENCE. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,365.

NHTSA ID
10979066
Incident
Apr 15, 2017
Mileage
79,365 mi
Filed Apr 5, 2017

COOLING SYSTEM PROBLEM. HAVE REPLACED WATER PUMP 4 TIMES IN THIS VEHICLE. THERE IS DEFINITELY AN ISSUE WITH THE COOLING SYSTEM. PLEASE ISSUE RECALL. SPECIFIC PROBLEM...CAR SHUTS DOWN.

NHTSA ID
10970629
Incident
Apr 19, 2012
Mileage
150,000 mi
Electrical
Filed Mar 15, 2017

WHILE DRIVING MY 2002 FORD TAURUS, IT STARTED TO STALL AND AND NOT PICK UP SPEED WHILE I WAS DRIVING IT. IT STARTED SHAKING AND CUT OFF SEVERAL TIMES. I WAS ABLE TO START IT BACK UP TWICE THEN IT STOPPED IN FRONT OF MY JOB. IT HAD TO BE TOWED TO THE AUTO REPAIR SHOP. THEY STATED THE COMPUTER WENT OUT IN THE CAR. I DON'T UNDERSTAND WHAT THAT MEANS. IS THERE ANYTHING I CAN DO ABOUT THAT. CAN FORD GIVE ME ANY ANSWERS. NEVER HEARD OF THIS BEFORE.

NHTSA ID
10966166
Incident
Mar 13, 2017
Mileage
132,000 mi
Suspension
Filed Feb 1, 2017

TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT HEARD A LOUD THUMPING NOISE FROM THE FRONT DRIVER SIDE WHEEL WELL. THE CONTACT REMOVED THE FRONT DRIVER SIDE WHEEL AND NOTICED THAT THE FRONT DRIVER SIDE COIL SPRING WAS RUPTURED AND DAMAGED THE TIRE SEVERELY. WHEN THE CONTACT CALLED THE MANUFACTURER, HE WAS INFORMED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 04V332000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000. UPDATED 04/05/17*LJ *CN

NHTSA ID
10948940
Incident
Feb 1, 2017
Mileage
99,000 mi
Brakes
Filed Jan 19, 2017

THE BOSCH CO. HAS NOT GOT BACK TO ME ABOUT ITS BRAKE PAD RECALL (RECALL NOTICE 16E026) ON PADS PGD598. I CALLED STARTING IN OCTOBER OF LAST YEAR AND THEN TWO OR THREE MORE TIMES AND STILL NO RESPONSE.

NHTSA ID
10946467
Incident
Oct 12, 2016
Suspension
Filed Jan 6, 2017

TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING 5 MPH APPROACHING A STOP SIGN, THE SUSPENSION COIL FAILED WITHOUT WARNING AND DAMAGED THE FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000.

NHTSA ID
10940223
Incident
Dec 23, 2016
Mileage
190,000 mi
Driver assistance
Filed Nov 22, 2016
Crash reported1 injury reported

TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SEVERE INJURIES TO THE HEAD AND LEFT SIDE OF THE BODY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
10927475
Incident
Jul 29, 2016
Brakes
Filed Nov 18, 2016

LATE SEPTEMBER EARLY OCTOBER I RECEIVED A LETTER FROM BOSCH ABOUT A RECALL ON BRAKE PADS I HAD GOTTEN FROM PEPBOYS. I WORK FOR A SCHOOL DISTRICT IN UTAH AND WE DO MOST OF THE WORK OUR SELF. SO I CALLED THEM AND THEY TOLD ME THEY WOULD CALL BACK TO TELL ME WHAT I NEED TO DO FOR THIS RECALL. AFTER 2 WEEKS AND NO CALL, I CALLED THEM, THEY PUT ME ON HOLD AND NEVER GOT BACK. I CALLED AGAIN A FEW DAYS LATER AND WAS TRANSFERED TO A VOICE MAIL BOX THAT WAS FULL AND NOT TAKING MESSAGES. THIS CAR IS SITTING HERE FOR A MONTH AND WE ARE NOT ABLE TO USE IT BECAUSE OF THIS RECALL. THE SHIMS ON THE BACK OF THE PADS COMES OFF AND CUTS INTO THE ROTORS. ONE SIDE HAS DONE THIS AND THE OTHER IS JUST STARTING TO CUT INTO THE ROTOR. WHAT I WOULD LIKE TO KNOW IS THERE ANYTHING I CAN DO TO GET THEM TO SPEED UP WITH THIS.

NHTSA ID
10927001
Incident
Apr 18, 2016
Mileage
62,782 mi
Brakes
Filed Nov 10, 2016

TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE LIGHTS FAILED TO ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE LIGHT SWITCH WAS MALFUNCTIONING, BUT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V106000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 233,000.

NHTSA ID
10925371
Incident
Aug 11, 2016
Mileage
233,000 mi
Suspension
Filed Oct 20, 2016

TL* THE CONTACT OWNS A 2002 FORD TAURUS. AFTER THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE TECHNICIAN INFORMED THE CONTACT THAT THE REAR COIL SPRINGS WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

NHTSA ID
10917625
Incident
Oct 17, 2016
Mileage
100,000 mi
Body & structure
Filed Sep 20, 2016

THE DRIVER'S DOOR HANDLE WILL FREEZE UP ON PARTICULARLY COLD DAYS, AND THE DOOR WILL NOT STAY SHUT ONCE IT HAS BEEN OPENED. CONSEQUENTLY, THE DOOR HAS TO BE TIED SHUT, OR IT HAS TO BE HELD ON TO. IT HAS BEEN THIS WAY FOR ABOUT 3 YEARS, EVEN THOUGH WE HAVE ATTEMPTED SEVERAL "SURE" FIXES FOR THE PROBLEM. ONCE THE WEATHER WARMS UP, THE PROBLEM GOES AWAY... UNTIL THE NEXT COLD SNAP. IT IS NOT COLD OUT RIGHT NOW, SO I CAN'T DOCUMENT THIS WITH A PHOTOGRAPH. INCIDENTALLY, ALL OF THE OUTSIDE DOOR HANDLES TEND TO STAY IN THE "OPEN" POSITION ONCE THEY HAVE BEEN LIFTED. WE TEND TO GET IN THE HABIT OF PUSHING THEM DOWN AFTER WE OPEN IT, BUT IT SEEMS UNSAFE TO ME.

NHTSA ID
10908146
Incident
Dec 18, 2012
Mileage
125,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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