Owner-reported complaints naming the exterior lighting system, filed with NHTSA
Data refreshed
Exterior lighting reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Feb 1, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
<1%
of 1,426 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2
What this page shows
Reports naming headlights, tail lights, turn signals and other exterior lighting. Every record below is an owner-reported complaint about the 2002 Ford Taurus submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming exterior lighting
Shown in the owner’s own words, exactly as filed
AirbagsElectricalExterior lighting
Filed Feb 1, 2019
TAKATA RECALL: I BOUGHT A CAR FROM A MAN LESS THAN 5 MONTHS AGO AND I SLOWLY STARTED TO NOTICE SOME THINGS. I STARTED OUT WITH 3 WINDOWS WORKING INSTEAD OF FOUR WHICH I WAS NOT TOLD. MY DRIVER SIDE WINDOW DOESN'T EVEN WORK AND IT STOPPED ABOUT A MOTH AGO. A WEEK BEFORE THAT MY AIRBAG LIGHT COMES ON, MY BROTHER WAS ACTUALLLY THE ONE DRIVING WHEN THAT HAPPENED. ALSO, I FOUND OUT THAT I HAD THE WRONG BATTERY IN THE CAR SO I DON'T KNOW WHAT OTHER DAMAGE THAT HAS DONE. PLEASE CONTACT ME FOR MORE INFORMATION.
NHTSA ID
11173440
Incident
Jan 1, 2019
BrakesElectricalExterior lighting
Filed Feb 1, 2018
MY 2002 FORD TAURUS SUDDENLY WOULD NOT SHIFT OUT OF PARK. MY BACK DRIVER SIDE BRAKE LIGHT WON'T WORK. I LOOK IT UP AND SAW A RECALL BUT WHEN I CALLED THE DEALERSHIP THEY SAID THERE WASN'T A RECALL ON MY CAR. PLEASE HELP
NHTSA ID
11066448
Incident
Jan 3, 2018
Mileage
146,000 mi
BrakesElectricalExterior lighting
Filed Oct 9, 2015
TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHETHER THE VEHICLE WAS ON OR OFF, THE BRAKE LAMPS ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE APPROXIMATE FAILURE MILEAGE WAS 182,606 UPDATED 02/05/16*LJ
NHTSA ID
10781109
Incident
Oct 8, 2015
Mileage
182,606 mi
Exterior lighting
Filed May 2, 2015
TRAVELING ON DARKENED ROAD WITH AUTOMATIC HEADLAMPS ENGAGED AT NIGHT. HEADLIGHTS SUDDENLY CUT OFF, AND HAD TO CHANGE SELECTOR SWITCH TO MANUAL HEAD LIGHTS. THIS HAS HAPPENED SEVERAL TIMES.. I HAD THE LIGHT SENSOR REPLACED BUT NO CHANGE. AFTER DOING SOME RESEARCH, THE CAUSE IS MOST LIKELY THE AUTOMATIC HEADLAMP RELAY, WHICH IS NOT REPLACEABLE, AS IT IS BURIED BEHIND THE FUSE BOX, AND EXCESSIVE COST (>$300) TO REPLACE. I FEEL FORD SHOULD ISSUE A RECALL, BECAUSE IT APPEARS THIS IS A COMMON PROBLEM WITH FORD VEHICLES. APPARENTLY THE RELAY USED TO ENERGIZE THE HEADLIGHTS IN "AUTOMATIC " MODE IS NOT ABLE TO HANDLE THE CURRENT, AND I SUSPECT, BURNS OUT AND BECOMES UNABLE TO MAINTAIN THE ELECTRICAL CIRCUIT. THE AUTOMATIC HEADLIGHT FEATURE, (WHEN IT WORKS) IS A GREAT SAFETY ADVANCEMENT, AS MANY DRIVERS FAIL TO TURN ON HEADLIGHTS AT DUSK, THEREFORE THE AUTOMATIC ON FEATURE GREATLY IMPROVES VISIBILITY OF ONCOMING VEHICLES AT DUSK AND EARLY EVENING. SINCE IT IS NOT PREDICABLE WHEN THE LIGHTS WILL FAIL, MANY PEOPLE WILL CONTINUE TO USE THE AUTOMATIC ON/OFF FEATURE, PREFERRING TO SWITCH TO MANUAL ON/OF ONLY WHEN AUTOMATIC FAILS. BUT THIS COULD BE ANY TIME AT FREE WAY SPEEDS, AND IS THEREFORE A HAZARDOUS CONDITION THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR RECTIFYING, AS IT MOMENTARILY DISTRACTS THE DRIVER. THANK YOU FOR LISTENING! [XXX] SYSTEMS AND SAFETY ENGINEER PROGRESS RAIL SERVICES, ALBERTVILLE, ALABAMA A DIVISION OF CATERPILLAR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID
10714205
Incident
May 1, 2015
Mileage
85,000 mi
AirbagsBody & structureExterior lighting
Filed Oct 27, 2014
Crash reported2 injuries reported
I AM BEING TOLD THIS THIRD PARTY AS I WAS UNABLE TO SEE THE ACCIDENT SCENE AND HAVE NOT SEEN A POLICE REPORT. MY 19-YR OLD DAUGHTER WAS EXITING A MAIN ROAD SLOWING TO A STOP. SHE WAS DOING APPROXIMATELY 2-3 MPH WHEN SHE WAS STRUCK FROM BEHIND BY ANOTHER VEHICLE TRAVELING AT A HIGH RATE OF SPEED. THE IMPACT KNOCKED HER VEHICLE INTO THE VEHICLE IN FRONT OF HER KNOCKING THAT VEHICLE INTO THE VEHICLE IN FRONT OF IT. MY DAUGHTER'S AIRBAGS DID NOT DEPLOY. SHE RECEIVED WHIPLASH FROM THE INCIDENT AS SHE WAS FORCED BACKWARD AND FRONTWARD. SHE ALSO HIT HER HEAD ON THE STEERING WHEEL. HER SIGNIFICANT OTHER HIT HIS KNEE ON THE PASSENGER SIDE DASH. BOTH WERE WEARING THEIR SEATBELTS AT THE TIME. HER VEHICLE (TITLED IN MY NAME AND PURCHASED BY ME) SUSTAINED MAJOR DISABLING DAMAGE RESULTING IN A TOTAL LOSS. *TR
NHTSA ID
10650234
Incident
Oct 21, 2014
Mileage
50,000 mi
Exterior lighting
Filed Sep 25, 2012
TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE PARKED, THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE OUT OF PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 04V106000 EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL . THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
NHTSA ID
10477002
Incident
Sep 23, 2012
Mileage
130,000 mi
Exterior lighting
Filed Jan 3, 2012
Fire reported
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THE VEHICLE CAUGHT ON FIRE WHILE PARKED WITH THE ENGINE SHUT OFF. THE FIRE DEPARTMENT ADVISED THE CONTACT THAT THE FIRE ORIGINATED AT THE REAR TAIL LIGHT ASSEMBLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR REPAIRS. THE FAILURE AND THE CURRENT MILEAGE WAS 198,000.
NHTSA ID
10442149
Incident
Oct 1, 2011
Mileage
198,000 mi
BrakesExterior lighting
Filed Jan 23, 2010
I AM NOT ABLE TO GET MY CAR OUT OF PARK AND MY BRAKE LIGHTS WILL NOT STAY ON WHEN THE BRAKE IS PRESSED. I FOUND THAT THERE WAS A RECALL ON 2002 FORD TAURUS, BUT AT A DIFFERENT TRIM LEVEL. I CALLED THE DEALER AND WAS TOLD THERE WERE NO OPEN RECALLS FOR MY VIN AND THAT NO REPAIR RELATED TO THE BRAKE LAMP SWITCH WAS EVER DONE BY A FORD DEALERSHIP. I'D LIKE TO UNDERSTAND IF MY 2002 TAURUS SE WAS MANUFACTURED DIFFERENTLY THAN THE RECALLED VEHICLES. I AM HAVING THE SAME PROBLEM DESCRIBED IN THE RECALL (04S12) BUT MY MODEL WAS NOT INCLUDED. WAS IT DETERMINED THAT IT WAS A DEFECTIVE PART THAT CAUSED THE PROBLEM OR DEFECTIVE LABOR? *TR
NHTSA ID
10302014
Incident
Jan 22, 2010
Mileage
143,260 mi
Exterior lighting
Filed Jun 3, 2006
THE PASSENGER SIDE BRAKE AND TURN SIGNAL ON MY 2002 FORD TAURUS WILL NOT ILLUMINATE AND IS MALFUNCTIONING. THERE ALSO SEEMS TO BE PROBLEM WITH THE TURN SIGNAL LEVER LOCATED INSIDE THE VEHICLE ATTACHED TO THE STEERING COLUMN ON THE LEFT SIDE. I HAVE REPLACED BULBS AND CHECKED FUSES, STILL NO LUCK.
NHTSA ID
10158899
Incident
Jun 1, 2006
Mileage
70,237 mi
Exterior lightingSteering
Filed Sep 24, 2002
CONSUMER STATES THAT THE LEFT TURN SIGNAL HAS TO BE HELD WHILE MAKING A LEFT TURN. THE MANUFACTURER HAS BEEN NOTIFIED. THE CONSUMER STATES THAT SHE WAS IN THE RIGHT HAND LANE, SHE WANTED TO GET IN THE LEFT LANE AT THE STOP LIGHT TO MAKE A LEFT TURN. THE CONSUMER TRIED TO USE THE LEFT TURN SIGNAL AND IT WOULDN'T STAY ON. (HAD TO HOLD IT DOWN WITH MY LEFT HAND AND TURN WITH THE RIGHT HAND. THE SHOP AT THE DEALER CHECKED IT OUT AND STATED THAT THIS WAS HAPPENING BECAUSE OF THE AIR BAG AND THE CHIP WAS MOVED TO THE RIGHT SIDE OF THE STEERING WHEEL. THIS IS A MANUFACTURERS DEFECT THAT NEEDS TO BE CORRECTED. *SCC
NHTSA ID
8019371
Incident
Aug 10, 2002
Exterior lighting
Filed Aug 21, 2002
WHILE APPLYING HIGH BEAM LIGHT SWITCH ELECTRICAL SYSTEM SHUT DOWN VEHICLE. DEALERSHIP IS AWARE OF PROBLEM.*AK
NHTSA ID
8016904
Incident
Aug 1, 2002
Exterior lighting
Filed Apr 22, 2002
HIGH BEAM LIGHTS ARE TOO DIM WHEN DRIVING AT NIGHT. DEALER AND MANUFACTURER WERE NOTIFIED. *AK CONSUMER WAS TOLD BY DEALER THAT THE VEHICLE CAME FROM THE FACTORY WITH POOR HIGH BEAM LIGHTS, THE MANAGER TESTED THE HIGH BEAMS WITH A LIGHT METER AND BARELY GOT A READING. *TT
NHTSA ID
8008228
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own