2016 Ford Taurus

I own a 2016 Ford Taurus Limited that is covered under Ford Safety Recall 25SA9 / NHTSA Recall 25V-695 for the rearview camera. I received the recall notification in October 2025 stating that a remedy was not yet available and that I would receive another notification once parts became available. Nearly 10 months later, I contacted my local Ford dealership to schedule the recall repair. I was informed that they still do not have the required parts and that no nearby Ford dealerships have them available. I also contacted Ford’s customer service line, but the automated system simply states there are no updates available for this recall. My vehicle is experiencing the exact safety defect described in the recall. When I shift into reverse, the rearview camera no longer displays an image. Instead, the screen turns completely blue, leaving me without a functioning backup camera. This is no longer a potential safety concern—it is an active failure that affects the safe operation of my vehicle when backing up. I am extremely concerned that a federally recognized safety recall remains unrepaired even though my vehicle is now exhibiting the recalled defect. Despite my efforts to have the vehicle repaired, Ford has been unable to provide the necessary parts or any estimated timeline for when the repair will be available. I respectfully request that NHTSA review Ford’s continued inability to provide a remedy for Recall 25SA9 / NHTSA 25V-695 and investigate the prolonged delay in making repair parts available to owners whose vehicles are already experiencing this safety-related failure. Thank you for your attention to this matter.

NHTSA ID

11755923

Incident

Oct 15, 2025

The contact owns a 2016 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V611000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the passenger’s side B-Pillar trim became loosened. The failure progressed and, upon further inspection, the passenger’s side B-Pillar trim detached, and the driver’s side B-Pillar trim became loosened. The local dealer was contacted, and the vehicle was repaired out-of-pocket. The manufacturer was not made aware of the failure. The failure mileage was approximately 156,000.

NHTSA ID

11753126

Incident

Mar 6, 2026

Mileage

156,000 mi

My backup camera rarely works and sometimes is upside down. It cuts in and out while backing up. There is a recall from Oct 2025 but still no fix.

NHTSA ID

11750840

Incident

Feb 1, 2026

The contact owns a 2016 Ford Taurus. The contact received notifications of NHTSA Campaign Numbers: 25V611000 (Structure) and 25V695000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted, and an appointment was scheduled with the understanding that parts had been ordered; however, while contacting the dealer a second time, it was confirmed that parts were not yet available. The manufacturer was not made aware of the issues. The contact had not experienced a failure.

NHTSA ID

11750232

Incident

Sep 13, 2025

The contact's wife owns a 2016 Ford Taurus. The contact's wife was notified of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R) on several occasions, the rearview camera displayed a blank image intermittently and eventually became inoperable. The vehicle was taken to a dealer, where it was diagnosed that the rearview camera had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.

NHTSA ID

11748795

Incident

Sep 1, 2025

Mileage

60,000 mi

The contact owns a 2016 Ford Taurus. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image would appear blank. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The dealers confirmed that the remedy parts were not yet available. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide a remedy for the recall The approximate failure mileage was 29,000.

NHTSA ID

11738034

Incident

May 15, 2026

Mileage

29,000 mi

The contact owns a 2016 Ford Taurus. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera intermittently operated; however, the image was distorted, upside down, or completely blank. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the part was unavailable. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 84,000.

NHTSA ID

11733224

Incident

Apr 23, 2026

Mileage

84,000 mi

Bushing of the driver side rear toe link (aka lateral link, toe arm, etc.) separated, causing the rest of the toe link to disconnect from the tire. Images are available but the original part has been taken by the mechanic. Bushing likely failed from corrosion, though this vehicle only spent 4 of its 10 years in a heavily salted environment. The toe link is also intended to last the life of the vehicle and is not mentioned in the recommended maintenance per the vehicle manual. After the toe link separated control of the vehicle was lost. This occurred at a low speed (~25 mph) in a residential area so there were no injuries or property damaged. Service center has confirmed toe link failure. The vehicle and component have not been inspected by any other party. There were no signs of issue prior to the failure. A previous mechanic had indicated that the toe link was seized and could not be adjusted for an alignment but did not recommend replacement. There was no abnormal tire wear or handling of the vehicle prior to the failure. Though this could have been prevented through maintenance, there were no indicators of a failure besides the seized bolt mentioned by the mechanic. May indicate a wider issue similar to Ford's previous toe link problems.

NHTSA ID

11732495

Incident

Apr 18, 2026

NEW VEHICLE DELIVERY HOLD - Emissions Recall 25E10 - Supplement #1 Certain 2018-2020 Model Year F-150 Vehicles With 3.3L Engines and 2016-2019 Model Year Explorer, Taurus, and Flex Vehicles With 3.5L Engines Powertrain Control Module (PCM) Reprogramming

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to:  Display operation concerns  Navigation inoperative  Voice recognition concerns  Phone connection issues  Dropped phone connections  Applink related performance  Travel Link not present or showing incorrect traffic  Slow system response NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software. The SYNC 3 universal thumb drive will be able to update the APIM software without the use of a scan tool and does not require the process to be monitored. Ford will be monitoring APIM replacements to confirm TSB directed software updates have been performed.

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of the Workshop Manual (WSM) has been updated to address this concern.

While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.

This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response This may be due to the SYNC software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software. NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software.