2016 Ford Taurus Owner Complaints

I own a 2016 Ford Taurus Limited that is covered under Ford Safety Recall 25SA9 / NHTSA Recall 25V-695 for the rearview camera. I received the recall notification in October 2025 stating that a remedy was not yet available and that I would receive another notification once parts became available. Nearly 10 months later, I contacted my local Ford dealership to schedule the recall repair. I was informed that they still do not have the required parts and that no nearby Ford dealerships have them available. I also contacted Ford’s customer service line, but the automated system simply states there are no updates available for this recall. My vehicle is experiencing the exact safety defect described in the recall. When I shift into reverse, the rearview camera no longer displays an image. Instead, the screen turns completely blue, leaving me without a functioning backup camera. This is no longer a potential safety concern—it is an active failure that affects the safe operation of my vehicle when backing up. I am extremely concerned that a federally recognized safety recall remains unrepaired even though my vehicle is now exhibiting the recalled defect. Despite my efforts to have the vehicle repaired, Ford has been unable to provide the necessary parts or any estimated timeline for when the repair will be available. I respectfully request that NHTSA review Ford’s continued inability to provide a remedy for Recall 25SA9 / NHTSA 25V-695 and investigate the prolonged delay in making repair parts available to owners whose vehicles are already experiencing this safety-related failure. Thank you for your attention to this matter.

NHTSA ID

11755923

Incident

Oct 15, 2025

The contact owns a 2016 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V611000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the passenger’s side B-Pillar trim became loosened. The failure progressed and, upon further inspection, the passenger’s side B-Pillar trim detached, and the driver’s side B-Pillar trim became loosened. The local dealer was contacted, and the vehicle was repaired out-of-pocket. The manufacturer was not made aware of the failure. The failure mileage was approximately 156,000.

NHTSA ID

11753126

Incident

Mar 6, 2026

Mileage

156,000 mi

My backup camera rarely works and sometimes is upside down. It cuts in and out while backing up. There is a recall from Oct 2025 but still no fix.

NHTSA ID

11750840

Incident

Feb 1, 2026

The contact owns a 2016 Ford Taurus. The contact received notifications of NHTSA Campaign Numbers: 25V611000 (Structure) and 25V695000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted, and an appointment was scheduled with the understanding that parts had been ordered; however, while contacting the dealer a second time, it was confirmed that parts were not yet available. The manufacturer was not made aware of the issues. The contact had not experienced a failure.

NHTSA ID

11750232

Incident

Sep 13, 2025

The contact's wife owns a 2016 Ford Taurus. The contact's wife was notified of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R) on several occasions, the rearview camera displayed a blank image intermittently and eventually became inoperable. The vehicle was taken to a dealer, where it was diagnosed that the rearview camera had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.

NHTSA ID

11748795

Incident

Sep 1, 2025

Mileage

60,000 mi

The contact owns a 2016 Ford Taurus. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image would appear blank. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The dealers confirmed that the remedy parts were not yet available. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide a remedy for the recall The approximate failure mileage was 29,000.

NHTSA ID

11738034

Incident

May 15, 2026

Mileage

29,000 mi

The contact owns a 2016 Ford Taurus. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera intermittently operated; however, the image was distorted, upside down, or completely blank. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the part was unavailable. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 84,000.

NHTSA ID

11733224

Incident

Apr 23, 2026

Mileage

84,000 mi

Bushing of the driver side rear toe link (aka lateral link, toe arm, etc.) separated, causing the rest of the toe link to disconnect from the tire. Images are available but the original part has been taken by the mechanic. Bushing likely failed from corrosion, though this vehicle only spent 4 of its 10 years in a heavily salted environment. The toe link is also intended to last the life of the vehicle and is not mentioned in the recommended maintenance per the vehicle manual. After the toe link separated control of the vehicle was lost. This occurred at a low speed (~25 mph) in a residential area so there were no injuries or property damaged. Service center has confirmed toe link failure. The vehicle and component have not been inspected by any other party. There were no signs of issue prior to the failure. A previous mechanic had indicated that the toe link was seized and could not be adjusted for an alignment but did not recommend replacement. There was no abnormal tire wear or handling of the vehicle prior to the failure. Though this could have been prevented through maintenance, there were no indicators of a failure besides the seized bolt mentioned by the mechanic. May indicate a wider issue similar to Ford's previous toe link problems.

NHTSA ID

11732495

Incident

Apr 18, 2026

The contact owns a 2016 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera displayed a distorted image or a black screen intermittently while in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The message "Rear-view Camera not Available" was displayed. The local dealer was contacted and confirmed that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 92,000.

NHTSA ID

11726749

Incident

Mar 24, 2024

Mileage

92,000 mi

The contact owns a 2016 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back-over prevention camera displayed a black screen. The dealer was contacted and confirmed that parts for the recall repair were not yet available. The manufacturer was not made aware of the issue. The failure mileage was approximately 48,303.

NHTSA ID

11718719

Incident

Oct 13, 2025

Mileage

48,303 mi

The contact owns a 2016 Ford Taurus. The contact stated that while attempting to reverse, the rearview camera became inoperable. The rearview camera image was either distorted, upside down, or the image was frozen on the screen. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 64,000.

NHTSA ID

11716263

Incident

Feb 6, 2026

Mileage

64,000 mi

The contact owns a 2016 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11714427

Incident

Jan 30, 2026

I am writing to report an unresolved safety recall for my vehicle. I received Safety Recall Notice 25V695 in October 2025, and as of today, the recall has not been resolved because the required repair parts remain unavailable. This recall involves a safety-related defect, and the extended delay in providing a remedy raises serious safety concerns. I have contacted authorized dealerships, and I have been informed that parts are still on backorder with no estimated availability date. Given the amount of time that has passed since the recall notice was issued, I do not believe this recall has been addressed within a reasonable timeframe. The ongoing lack of an available repair increases the risk associated with operating the vehicle under normal conditions. I am requesting that this issue be reviewed to ensure the manufacturer complies with its obligation to provide a timely and effective remedy for this safety recall. Thank you for your attention to this matter.

NHTSA ID

11713605

Incident

Jan 25, 2026

Rearview Camara assist works then quits and the duel heat only works on the driver's side and blows cold air on the passenger side and it smells like it's getting exhaust in the car ?but the fan motor is working fine and so does the AC!

NHTSA ID

11712712

Incident

Jan 11, 2026

The contact owns a 2016 Ford Taurus. The contact stated that the passenger's side door exterior B-Pillar trim was detaching. Additionally, while in reverse(R), the rearview camera displayed a blue image or the message "Camera Unavailable" was displayed on the screen. The contact stated that the failure was intermittent. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention) and became aware that the VIN was also included in NHTSA Campaign Number: 25V611000 (Structure); however, the parts to do the recall repairs were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failures. The failure mileage was approximately 130,000.

NHTSA ID

11710983

Incident

Jan 14, 2024

Mileage

130,000 mi

The contact owns a 2016 Ford Taurus. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image was unexpectedly turning on and off. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the parts to do the recall repair were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 60,000.

NHTSA ID

11710498

Incident

Jan 12, 2026

Mileage

60,000 mi

The contact owns a 2016 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera displays a blank or distorted image while in reverse(R). In addition, the rear-view camera image occasionally froze. The local dealer was not notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 49,000.

NHTSA ID

11710426

Incident

Jan 1, 2021

Mileage

49,000 mi

The manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner. I received a letter regarding a safety recall dated October, 2025. We are now in January of 2026. I am unable to see, safely, and,without the recalled backup camera feature working, to operate the car safely, when backing up the vehicle.

NHTSA ID

11710163

Incident

Oct 1, 2025

The contact owns a 2016 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a white screen while the vehicle was in reverse(R). In addition, the rearview camera image would occasionally freeze. The contact stated that the failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

NHTSA ID

11708939

Incident

Oct 5, 2024

The contact owns a 2016 Ford Taurus. The contact received a recall notification NHTSA Campaign Number: 25V6950000 (Back Over Prevention); however; the recall remedy parts were not available. The contact stated while reversing, the rearview camera displayed a blurry image, causing the contact to slightly hit a pole. The dealer was made aware of the failure; however, the contact was informed that the parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ID

11707871

Incident

Sep 16, 2025

I received a safety recall notice in October 2025 for my 2016 Ford Taurus SHO regarding a defect involving the rear backup camera system. As of today, there are still no parts available to correct this issue. I have contacted the manufacturer and authorized dealers multiple times and have been informed that there is currently no estimated timeline for when the required parts will be available. The rear backup camera is a critical safety feature intended to prevent collisions with pedestrians, objects, and other vehicles while reversing. Since receiving the recall notice, I have experienced multiple close calls while backing up, which I believe are directly related to this unresolved defect. This creates an ongoing safety concern for myself, pedestrians, and other drivers. Despite being notified of a safety-related defect, I have been left without a remedy for several months and must continue operating the vehicle out of necessity. I believe this delay is unreasonable and defeats the purpose of a safety recall.

NHTSA ID

11707123

Incident

Dec 17, 2025

The contact owns a 2016 Ford Taurus. The contact stated that while the vehicle was parked, the rearview camera darkened, and the "Rearview Camera Malfunction" message was displayed on the instrument panel, and the rearview camera was inoperative. The contact read the Owner’s manual and attempted to reset the camera; however, once the rearview camera was reset, the image was upside down and failed to return to normal operation. The rearview camera warning light was illuminated, and the contact became aware that there was no longer a beeping sound while the vehicle was in reverse. The vehicle was taken back to the residence, but was not diagnosed. The contact was notified that the VIN was included in the NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the remedy was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

NHTSA ID

11704476

Incident

Jun 11, 2025

The contact owns a 2016 Ford Taurus. The contact stated while reversing, the rear-view camera displayed a partial image. The contact stated that because of the failure while reversing, the contact had to keep turning around to see what was behind the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part was not available. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ID

11704222

Incident

Dec 3, 2025

water pump stopped working and car over heated

NHTSA ID

11700194

Incident

Oct 22, 2025

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NHTSA ID

11698309

Incident

Oct 23, 2024