Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
25
Latest Jul 14, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
32%
of 79 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2016 Ford Taurus submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 25 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
Shown in the owner’s own words, exactly as filed
Body & structureDriver assistance
Filed Jul 14, 2026
The contact owns a 2016 Ford Taurus. The contact received notifications of NHTSA Campaign Numbers: 25V611000 (Structure) and 25V695000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted, and an appointment was scheduled with the understanding that parts had been ordered; however, while contacting the dealer a second time, it was confirmed that parts were not yet available. The manufacturer was not made aware of the issues. The contact had not experienced a failure.
NHTSA ID
11750232
Incident
Sep 13, 2025
Driver assistance
Filed Jul 7, 2026
The contact's wife owns a 2016 Ford Taurus. The contact's wife was notified of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R) on several occasions, the rearview camera displayed a blank image intermittently and eventually became inoperable. The vehicle was taken to a dealer, where it was diagnosed that the rearview camera had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.
NHTSA ID
11748795
Incident
Sep 1, 2025
Mileage
60,000 mi
Driver assistance
Filed May 15, 2026
The contact owns a 2016 Ford Taurus. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image would appear blank. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The dealers confirmed that the remedy parts were not yet available. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide a remedy for the recall The approximate failure mileage was 29,000.
NHTSA ID
11738034
Incident
May 15, 2026
Mileage
29,000 mi
Driver assistance
Filed Apr 23, 2026
The contact owns a 2016 Ford Taurus. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera intermittently operated; however, the image was distorted, upside down, or completely blank. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the part was unavailable. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 84,000.
NHTSA ID
11733224
Incident
Apr 23, 2026
Mileage
84,000 mi
Driver assistance
Filed Mar 24, 2026
The contact owns a 2016 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera displayed a distorted image or a black screen intermittently while in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The message "Rear-view Camera not Available" was displayed. The local dealer was contacted and confirmed that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 92,000.
NHTSA ID
11726749
Incident
Mar 24, 2024
Mileage
92,000 mi
Driver assistance
Filed Feb 18, 2026
The contact owns a 2016 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back-over prevention camera displayed a black screen. The dealer was contacted and confirmed that parts for the recall repair were not yet available. The manufacturer was not made aware of the issue. The failure mileage was approximately 48,303.
NHTSA ID
11718719
Incident
Oct 13, 2025
Mileage
48,303 mi
Driver assistance
Filed Feb 6, 2026
The contact owns a 2016 Ford Taurus. The contact stated that while attempting to reverse, the rearview camera became inoperable. The rearview camera image was either distorted, upside down, or the image was frozen on the screen. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 64,000.
NHTSA ID
11716263
Incident
Feb 6, 2026
Mileage
64,000 mi
Driver assistance
Filed Jan 30, 2026
The contact owns a 2016 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA ID
11714427
Incident
Jan 30, 2026
Driver assistanceInterior & seats
Filed Jan 22, 2026
Rearview Camara assist works then quits and the duel heat only works on the driver's side and blows cold air on the passenger side and it smells like it's getting exhaust in the car ?but the fan motor is working fine and so does the AC!
NHTSA ID
11712712
Incident
Jan 11, 2026
Body & structureDriver assistance
Filed Jan 14, 2026
The contact owns a 2016 Ford Taurus. The contact stated that the passenger's side door exterior B-Pillar trim was detaching. Additionally, while in reverse(R), the rearview camera displayed a blue image or the message "Camera Unavailable" was displayed on the screen. The contact stated that the failure was intermittent. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention) and became aware that the VIN was also included in NHTSA Campaign Number: 25V611000 (Structure); however, the parts to do the recall repairs were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failures. The failure mileage was approximately 130,000.
NHTSA ID
11710983
Incident
Jan 14, 2024
Mileage
130,000 mi
Driver assistance
Filed Jan 12, 2026
The contact owns a 2016 Ford Taurus. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image was unexpectedly turning on and off. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the parts to do the recall repair were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 60,000.
NHTSA ID
11710498
Incident
Jan 12, 2026
Mileage
60,000 mi
Driver assistance
Filed Jan 12, 2026
The contact owns a 2016 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera displays a blank or distorted image while in reverse(R). In addition, the rear-view camera image occasionally froze. The local dealer was not notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 49,000.
NHTSA ID
11710426
Incident
Jan 1, 2021
Mileage
49,000 mi
Driver assistance
Filed Jan 5, 2026
The contact owns a 2016 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a white screen while the vehicle was in reverse(R). In addition, the rearview camera image would occasionally freeze. The contact stated that the failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.
NHTSA ID
11708939
Incident
Oct 5, 2024
Driver assistance
Filed Dec 30, 2025
The contact owns a 2016 Ford Taurus. The contact received a recall notification NHTSA Campaign Number: 25V6950000 (Back Over Prevention); however; the recall remedy parts were not available. The contact stated while reversing, the rearview camera displayed a blurry image, causing the contact to slightly hit a pole. The dealer was made aware of the failure; however, the contact was informed that the parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA ID
11707871
Incident
Sep 16, 2025
Driver assistance
Filed Dec 11, 2025
The contact owns a 2016 Ford Taurus. The contact stated that while the vehicle was parked, the rearview camera darkened, and the "Rearview Camera Malfunction" message was displayed on the instrument panel, and the rearview camera was inoperative. The contact read the Owner’s manual and attempted to reset the camera; however, once the rearview camera was reset, the image was upside down and failed to return to normal operation. The rearview camera warning light was illuminated, and the contact became aware that there was no longer a beeping sound while the vehicle was in reverse. The vehicle was taken back to the residence, but was not diagnosed. The contact was notified that the VIN was included in the NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the remedy was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.
NHTSA ID
11704476
Incident
Jun 11, 2025
Driver assistance
Filed Dec 10, 2025
The contact owns a 2016 Ford Taurus. The contact stated while reversing, the rear-view camera displayed a partial image. The contact stated that because of the failure while reversing, the contact had to keep turning around to see what was behind the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part was not available. The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA ID
11704222
Incident
Dec 3, 2025
Body & structureDriver assistance
Filed Nov 6, 2025
The contact owns a 2016 Ford Taurus. The contact received notifications of NHTSA Campaign Numbers: 25V611000 (Structure) and 25V695000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that when the vehicle was shifted into reverse(R), the back over prevention screen turned off. The vehicle was taken to a dealer, and it was confirmed that the parts for the recall repairs were not yet available. The vehicle was not repaired. Additionally, the contact stated that after visiting the car wash on several occasions, and the vehicle was parked, the contact became aware that the passenger’s and driver’s door trims had detached. The vehicle was taken to a dealer, but no assistance was provided. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.
NHTSA ID
11697966
Incident
Nov 11, 2024
Mileage
80,000 mi
Driver assistance
Filed Sep 9, 2025
The contact owns a 2016 Ford Taurus. The contacts stated that while reversing, the rearview camera image was distorted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 138,000.
NHTSA ID
11685993
Incident
Aug 9, 2025
Mileage
138,000 mi
Driver assistance
Filed Sep 9, 2025
The contact's mother owns a 2016 Ford Taurus. The contact stated that while shifted to reverse(R), the back over prevention camera displayed a black image, or showed the radio screen. The contact stated that the failure was intermittent, but was a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed, and determined that the back-over prevention camera needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 30,000.
NHTSA ID
11685954
Incident
Jun 9, 2020
Mileage
30,000 mi
Driver assistance
Filed Aug 6, 2025
The contact owns a 2016 Ford Taurus. The contact stated that while attempting to reverse, the rear-view camera displayed a blank screen. The message camera unavailable was displayed. A dealer was contacted. The vehicle was taken to an independent mechanic and the contact was informed to take the vehicle to the dealer for assistance. The vehicle was taken to the dealer where it was diagnosed and determined that the rear-view camera needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V442000 (BACK OVER PREVENTION); however, the VIN was not included in the recall. The manufacturer was not notified of the failure and opened a case. The failure mileage was 97,125.
NHTSA ID
11678730
Incident
Jul 15, 2024
Mileage
97,125 mi
Driver assistance
Filed Jan 29, 2024
The contact owns a 2016 Ford Taurus. The contact stated while reversing, the rearview camera image was upside down and distorted. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the rearview camera had failed and needed to be replaced; however, the part was not available. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the part had been discontinued. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 45,000.
NHTSA ID
11568583
Incident
Jan 29, 2024
Mileage
45,000 mi
Driver assistance
Filed Feb 10, 2023
Backup camera fails to work. My Lincoln dealer confirmed but cameras are on back order. This camera is used in multiple Ford vechiles and recalls have been issued for some but not my 2016 Ford Taurus.
NHTSA ID
11506626
Incident
Jan 1, 2023
Driver assistance
Filed Sep 6, 2022
I was backing up in a parking lot when the backup camera suddenly inverted and I nearly ran over a small child. It now only works about 40% of the time and usually the image is inverted or scrambled. This is dangerous. I think Ford should fix it since apparently they have approved a recall on other models that apparently have the same camera system as my car.
NHTSA ID
11482978
Incident
Sep 1, 2022
AirbagsDriver assistanceSteering
Filed Jul 31, 2022
Crash reported1 injury reported
I turned left after stopping at a four-way stop sign intersection. I crashed into a parked car waiting its turn but I did not see until I was upon it and it was too late to swerve away. My car's air bags inflated. My wrist was broken. My car was declared totaled by my insurer although I could not have been speeding since I had just stopped at the four-way stop sign, waited my turn, and turned my car left onto a street that runs slightly downhill. I am still trying to comprehend how my wrist on my right hand was broken since both of my hands were on the steering wheel at the point of impact but a trip to the emergency room proved my suddenly limp and suddenly pain-filled arm meant I had broken my wrist. It is not the first time I have been in my 2016 Ford Taurus and not noticed a car until it was close upon me-- typically though a car(s) has approached me from my rear right and I noticed it in a split second and avoided an accident; but this is my first collision accident in decades. I need to point that fact out. I don't know if the car has a blind spot. I don't know if the air bag broke my wrist. I don't know why my wrist was broken because both of my hands were on the steering wheel during my collision on May 9, 2022. There were not any warning messages that I recall seeing or hearing. My insurer acquired right of attorney over my vehicle and towed it away. To my knowledge, no one has inspected the car but I suspect there are actually several blind spots in the 2016 Ford Taurus. I owned a 1998 Ford Taurus before I bought my 2016 Ford Taurus but never had a collision in my 1998 Ford Taurus or any of the problems I've just described.
NHTSA ID
11476768
Incident
May 9, 2022
Driver assistance
Filed Jan 26, 2022
The rear back up camera has stopped working properly and most of the time it's not working at all making it a safety risk maneuvering in reverse when children or other pedestrians are around.
NHTSA ID
11448928
Incident
Oct 1, 2021
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own