SEAT BELTS:CRITICAL FASTENERS
2018 Volvo XC90
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 52 NHTSA owner-reported complaints for the 2018 Volvo XC90, most frequently naming the electrical, brakes and fuel system categories. 3 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 552 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Dec 2017 | 1 | 1 |
| Mar 2018 | 1 | 2 |
| Aug 2018 | 1 | 3 |
| Nov 2018 | 2 | 5 |
| Dec 2018 | 1 | 6 |
| Mar 2019 | 1 | 7 |
| Apr 2019 | 1 | 8 |
| May 2019 | 1 | 9 |
| Aug 2019 | 2 | 11 |
| Sep 2019 | 2 | 13 |
| Jan 2020 | 1 | 14 |
| Feb 2020 | 1 | 15 |
| Dec 2020 | 1 | 16 |
| May 2021 | 1 | 17 |
| Jan 2023 | 2 | 19 |
| Mar 2023 | 3 | 22 |
| Oct 2023 | 1 | 23 |
| Nov 2023 | 1 | 24 |
| May 2024 | 1 | 25 |
| Jul 2024 | 2 | 27 |
| Oct 2024 | 1 | 28 |
| Dec 2024 | 1 | 29 |
| Apr 2025 | 4 | 33 |
| May 2025 | 1 | 34 |
| Jul 2025 | 1 | 35 |
| Sep 2025 | 1 | 36 |
| Oct 2025 | 1 | 37 |
| Jan 2026 | 1 | 38 |
| Feb 2026 | 2 | 40 |
| Apr 2026 | 2 | 42 |
| Jun 2026 | 3 | 45 |
| Jul 2026 | 2 | 47 |
| Aug 2026 | 3 | 50 |
| Oct 2026 | 2 | 52 |
What owners report
Complaints grouped by the component NHTSA recorded
- Electrical1522.7%
- Brakes1218.2%
- Fuel system69.1%
- Engine69.1%
- Powertrain (other)57.6%
- Visibility57.6%
- Driver assistance46.1%
- Interior & seats34.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
3 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govELECTRICAL SYSTEM:SOFTWARE
ELECTRICAL SYSTEM:SOFTWARE
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
While driving my 2018 Volvo XC90 at approximately 50 miles per hour, the right rear door suddenly swung open even though it appeared fully closed. My [XXX] old child was seated in the back seat next to the door when this occurred. There was no warning, no impact, and no indication the door was improperly closed. My left rear door does the same thing. Yes, Volvo is aware. I called the dealership in Tacoma, WA they told me there is no recall the upgraded latch kit is $238.00 PER door not including labor. This is a manufacturing defect that has affected thousands of people. I can't use my back doors... MY CHILD ALMOST DIED Make Volvo fix this and pay for it. It's a XXX lot cheaper than their buyers suing them due to deaths. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11773457
- Incident
- Jan 5, 2026
On Wednesday 9/23, I was driving on a residential road and came to a stop sign. When I tried to stop at the intersection my brake pedal seized up and the car would not stop. The check engine light came on. I had to shift the car into park in order to stop the vehicle. I towed it to the dealer and found out today that the brake booster failed.
- NHTSA ID
- 11768341
- Incident
- Sep 23, 2026
This submission supplements NHTSA Complaint #11759206, filed on August 24, 2026, regarding a 2018 Volvo XC90, in order to provide additional relevant information that came to light after the original filing. At the time of the first safety-critical malfunction (in-vehicle warnings including "Transmission Acceleration Performance Reduced" "Gear Lever Locked" and related electrical system symptoms), the service manager at Volvo Cars Brooklyn was able to remotely diagnose the likely cause by telephone, before the vehicle was even towed to the shop, specifically instructing the owner to check for dampness under the driver's floor mat, which was confirmed to be present. This indicates the symptom pattern described (sunroof leak leading to corrosion affecting the transmission, brakes, and electrical system) was already recognized and familiar to Volvo Cars Brooklyn's service staff, not a novel or difficult-to-diagnose issue. Additionally, the owner was informed that multiple other Volvo vehicles were present at Volvo Cars Brooklyn on the same day for repair of the same reported issue. Once arriving at the dealership, the service manager tole us that he had, "Just totaled a vehicle for the same issue." This suggests the underlying defect is not an isolated occurrence, but a broader, recurring pattern affecting multiple vehicles of this platform. This supplemental information is provided to support NHTSA's assessment of whether a safety-related defect trend exists affecting this vehicle platform, consistent with the pattern described in the original complaint and in other publicly available consumer complaints regarding sunroof-related water intrusion on the Volvo XC90.
- NHTSA ID
- 11759327
- Incident
- Aug 11, 2026
The vehicle first experienced a safety-critical malfunction while driving on the highway on August 11, 2026, producing in-vehicle warnings reading "Transmission Acceleration Performance Reduced" and "Gear Lever Locked," along with broader electrical system symptoms, requiring the 2018 Volvo XC90 to be towed to Volvo Cars Brooklyn on August 11, 2026. At that time, dampness was discovered under the driver’s floor mat, leading to the discovery of a sunroof leak and resulting water intrusion. The dealership represented the vehicle as fully repaired and safe to drive. The same safety-critical malfunction occurred later that night, while driving about 90 miles away from the dealership, with the same warnings appearing, confirming that the original repair failed to address the underlying issue. Loss of normal transmission and braking function while the vehicle was in motion directly affected the driver's ability to control the vehicle. The vehicle was towed for a second time on the morning of August 12, 2026, to Volvo Cars Brooklyn, where it was confirmed that module corrosion caused by the original sunroof leak had not been properly diagnosed or corrected during the first service visit, and that this corrosion had disrupted signals to the vehicle’s electrical, braking, and transmission systems. The dealership completed a corrective repair on August 12, 2026, replacing the OFM module and removing water, following the second incident. The vehicle has not been separately inspected by Volvo’s manufacturer-level engineering team. This failure is consistent with a broader, documented pattern affecting this vehicle platform. Volvo has previously issued a Technical Service Bulletin addressing a sunroof-related water leak on an earlier model year of this platform. While that bulletin does not specifically cover the 2018 model year, numerous 2018 model year owners have independently reported the same failure pattern, a failed sunroof seal, often linked to clogged sunroof drains.
- NHTSA ID
- 11759206
- Incident
- Aug 11, 2026
At first I was having issues with stop and start, replaced the battery then was told I wasted coffee in my center Console and it cause electrical issues and was told the repairs would be 3,400 in which collision issuance paid for. After the repairs my driver side seat belt would latch then the passenger side wouldn’t latch either so I currently don’t have working A/C or working seatbelts which is known problem for these vehicles.
- NHTSA ID
- 11757883
- Incident
- Aug 6, 2026
The air conditioning evaporator core has been widely known to freeze and crack on 2016-2021 models of the xc90 which sends toxic refrigerant smell thru the vents. This is a big safety hazard and should be recalled. Volvo knows about this but only does a goodwill repair to loyal customers who purchased the vehicle new and have all service records from the dealership. This is a $4000 repair for everyone else for a manufacturer defect and safety issue
- NHTSA ID
- 11749955
- Incident
- Jul 1, 2026
VIN: [XXX] •Make/Model/Year: 2018 Volvo XC90 •Mileage at time of each incident (58,385 / 58,480 / 68,261) •Approximate dates of each incident Vehicle has experienced recurring brake system failures. First, a seized rear brake caliper (Sept 2025) requiring caliper/rotor/pad replacement. Four days later, brake pedal became stiff and hard to depress; brake booster diagnosed as internally failed and replaced. Approximately 9 months and 9,800 miles later, vehicle experienced complete loss of braking ability while driving — brake pedal would not stop the vehicle, driver had to use the parking brake to stop, vehicle was towed to dealer. All repairs performed at authorized Volvo dealer. This is a repeat failure of the same brake system after a documented repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11748675
- Incident
- Jun 16, 2026
I am reporting a serious safety concern involving a 2018 Volvo XC90 T8 PHEV. On [XXX], at approximately [XXX] CT, the vehicle experienced a sudden multi-system safety and actual brake failure while in a parking-lot/low-speed setting near [XXX} in Austin, Texas. The vehicle displayed multiple urgent warning messages and indicators, including power steering failure / stop safely, brake/ABS warning, SRS airbag service urgent warning, stability/traction warning, battery/electrical warning, check-engine warning, and tire-pressure warning. The vehicle ended in an irregular/distressed parking position after trying to locate a concrete block to force stop the car due to ABSOLUTE BRAKE FAILURE, E BRAKE SEEMED TO NOT WORK EITHER. The concern is not simply that a warning light appeared. The event involved steering, braking, airbag/SRS, stability, and electrical warnings at the same time, making the vehicle unsafe to operate AND SOMEHOW THE BRAKES WEREN’T OPERATING DUE TO THE LACK OF FUNCITONING. Photos were taken of the warning messages and vehicle position. Prior related history: This vehicle has prior safety-system history involving SRS Airbag Service Urgent warnings and braking/vehicle malfunction and movement concerns. Earlier review and discussion involved Volvo engineering, VDDM replacement, CAN/network concerns, calibration requirements, voltage/12V battery considerations, software/module updates, and post-repair validation. The VDDM is understood to participate in vehicle dynamics, stability control, brake coordination, and PHEV regenerative/hydraulic brake interaction. Prior documentation also raised concern that intermittent brake, SRS, VDDM, CAN, and calibration issues may not reproduce during a short dealer test drive. Safety risk: The safety risk is that the vehicle may experience sudden or intermittent loss, degradation, or warning of systems involved in steering, braking, stability control, and airbag readiness. A simultaneous power steeri INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA
- NHTSA ID
- 11746058
- Incident
- Jun 20, 2026
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM
This is a Technical Journal text only no attachments : Improved 12V battery test in VIDA. The 12V battery test in VIDA has been improved. The improved test lets you check batteries below 11.5V with the battery in the vehicle and a shorter test time. (Follow the instructions in VIDA)Don´t charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.
This is a Technical Journal: Text only no attachments - This TJ is issued to highlight potential keyless issues caused by electromagnetic interference from aftermarket equipment and to emphasize the importance of keeping the remote control key away from objects that may emit interference or obstruct radio signals to or from the vehicle.
This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key
POWER TRAIN
This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
EXTERIOR LIGHTING
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
STRUCTURE:BODY
This is a Technical Journal: Panoramic sunroof, sealing strip has a gap
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2025 | 32 | 2 | 0 | 58.8 |
| 2024 | 38 | 3 | 0 | 60.7 |
| 2023 | 41 | 6 | 0 | 52.5 |
| 2022 | 31 | 4 | 1 | 54.7 |
| 2021 | 42 | 6 | 1 | 69.8 |
| 2020 | 35 | 7 | 1 | 71.5 |
| 2019 | 42 | 6 | 1 | 73.4 |
| 2018Viewing | 52 | 3 | 1 | 66.6 |
| 2017 | 82 | 7 | 1 | 74.3 |
| 2016 | 197 | 8 | 1 | 62.4 |
| 2015 | 0 | 1 | 0 | — |
| 2014 | 4 | 0 | 0 | — |
| 2013 | 11 | 0 | 0 | 34.4 |
| 2012 | 3 | 0 | 0 | — |
| 2011 | 19 | 1 | 0 | 45.9 |
| 2010 | 12 | 3 | 0 | 39.1 |
| 2009 | 7 | 1 | 0 | — |
| 2008 | 29 | 3 | 0 | 50.1 |
| 2007 | 38 | 2 | 0 | 52.2 |
| 2006 | 53 | 3 | 0 | 54.3 |
| 2005 | 223 | 6 | 4 | 54.2 |
| 2004 | 462 | 6 | 3 | 54.9 |
| 2003 | 93 | 5 | 0 | 47.0 |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.