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2011 Volvo XC90
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 19 NHTSA owner-reported complaints for the 2011 Volvo XC90, most frequently naming the engine, electrical and brakes categories. 1 safety recall has been issued covering this model year; and 221 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Sep 2011 | 1 | 1 |
| Oct 2011 | 1 | 2 |
| Apr 2012 | 1 | 3 |
| Aug 2012 | 1 | 4 |
| Jun 2013 | 2 | 6 |
| Dec 2014 | 1 | 7 |
| Mar 2016 | 1 | 8 |
| Mar 2017 | 1 | 9 |
| Jul 2017 | 1 | 10 |
| Nov 2017 | 1 | 11 |
| Jul 2018 | 1 | 12 |
| Jun 2019 | 1 | 13 |
| Feb 2020 | 1 | 14 |
| Dec 2020 | 1 | 15 |
| Apr 2021 | 1 | 16 |
| Feb 2022 | 2 | 18 |
| Feb 2026 | 1 | 19 |
What owners report
Complaints grouped by the component NHTSA recorded
- Engine724.1%
- Electrical517.2%
- Brakes26.9%
- Powertrain (other)26.9%
- Seat belts26.9%
- Steering26.9%
- Other / unspecified13.4%
- Suspension13.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
1 campaign cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govRecent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
The catillatic converter exploded as we started the vehicle .was a very loud explosion..no fire but lots of smoke.
- NHTSA ID
- 11716016
- Incident
- Feb 4, 2026
The contact owns a 2011 Volvo XC90. The contact stated that the check engine warning lights was illuminated. The vehicle was not taken to a local dealer. The manufacturer was informed of the failure and suggested that the vehicle be taken to a dealer to be diagnosed. The failure mileage was approximately 128,000.
- NHTSA ID
- 11453927
- Incident
- Feb 24, 2022
- Mileage
- 128,000 mi
Electrical, Brake lights suddenly stopped working on both sides at once. I checked the fuse only to be told a relay may be the issue. The location of said relay is vague and not serviceable by owner. Risk of rear end collision. Of following traffic
- NHTSA ID
- 11452346
- Incident
- Feb 17, 2022
94,000 MILES 2011 VOLVO XC90 PURCHASED 4 MONTHS AGO. VEHICLE WAS PARKED STATIONARY IN DRIVEWAY. IN THE MIDDLE OF THE NIGHT WATER INTRUDED THE FRONT PASSENGER CABIN AND DASHBOARD OF THE VEHICLE THROUGH A SUNROOF DRAINAGEDEFECT IN THIS YEAR AND MODEL OF VOLVO XC90. SIX INCHES OF WATER POOLED IN THE FRONT PASSENGER FLOOR AND PERMEATED THE DASH CAUSING THE CEM TO SHORT AND START AN ELECTRICAL FIRE. THE CABIN OF THE VEHICLE FILLED WITH THICK SMOKE FROM THE ELECTRICAL FIRE AND THE CAR ALARM BEGAN TO GO OFF. THE ELECTRICAL FIRE BEGAN IN THE DRIVER COMPARTMENT HOUSING THE CEM. THE CEM WIRES WERE COMPLETELY MELTED AWAY. MULTIPLE ELECTRICAL SYSTEMS EFFECTED AND REQUIRE REPLACEMENT PLUS SMOKE/FIRE/WATER REMEDIATION. PER MECHANIC REPAIRS EXCEED VALUE OF VEHICLE. TOTAL LOSS.
- NHTSA ID
- 11413129
- Incident
- Jan 25, 2021
- Mileage
- 94,000 mi
DRIVER SEAT BELT DOES NOT FULLY RETRACT AFTER EVERY RELEASE. IT WILL BE LOOSE UNTIL YOU GUIDE IT UP TO THE HOLE. IT IS KIND OF OKAY FOR NOW BUT I HAVE NO DOUBT THIS ISSUE COULD GET WORSE. I AM ALSO ALMOST CERTAIN THIS IS SIMILAR TO RECALL #R10029 THAT AFFECTS OUR 2011 XC60. THE PART MUST BE WORN. IT STILL RETRACTS AROUND PEOPLE BUT IF IT GETS WORSE, IT COULD BE FATAL DOWN THE LINE IF IT DOES NOT RETRACT PROPERLY WITH A SMALLER DRIVER. PASSENGER BELT IS FINE. RIGID AND FIRM AS PICTURES SHOW UNLIKE THE DRIVER SIDE.
- NHTSA ID
- 11383598
- Incident
- Dec 10, 2020
- Mileage
- 127,200 mi
THE BUILT-IN CHILD SAFETY SEAT IN THE MIDDLE CRACKED AFTER THE FIRST TIME I OPENED IT SO I CAN'T PUT IT BACK DOWN AND DON'T KNOW IF IT AFFECTS THE CHILD AIRBAG. I ASKED VOLVO ABOUT IT AND THEY TOLD ME IT WOULD BE $500 JUST TO SIMPLY LOOK AT IT BEFORE DECIDING WHETHER TO FIX IT OR IF COVERED BY THE WARRANTY. THIS ISN'T SAFE AND I NOW HAVE A CHILD SEAT I CAN'T USE AND A SEAT I CAN'T PUT DOWN. THIS ISN'T THE FIRST OF COMPLAINTS I HAVE SEEN ABOUT THIS AND AM WORRIED ABOUT THE SAFETY OF MY CHILDREN AKA SONS. MY VIN IS: [XXX] AND IT'S A 2011 VOLVO XC90. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- NHTSA ID
- 11311027
- Incident
- Jul 8, 2018
SPRING BROKE ON FRONT STRUT AND SLICED INTO THE INNER SIDEWALL OF TIRE CAUSING THE TIRE TO BLOWOUT. VEHICLE HAS BEING DRIVEN ON A DIRT LANE WHEN THIS HAPPENED (10 MPH). IF THIS WOULD HAVE HAPPENED ON A MAIN ROAD, THE VOLVO XC90 WOULD HAVE BEEN OUT-OF-CONTROL !
- NHTSA ID
- 11218833
- Incident
- Jun 2, 2019
SPARE WHEEL WINCH CABLE SEPARATED FROM WHEEL HUB RETAINER HOOK. THE HOOK DEVICE IS HELD IN PLACE BY A COMPRESSION RING OVER THE CABLE. COMPRESSION FAILED CAUSING SEPARATION AND DROPPING SPARE WHEEL ON ROADWAY WHILE VEHICLE WAS IN MOTION. SPARE WHEEL BECAME A 30 LBS UNCONTROLLED PROJECTILE/HAZARD TO OTHER MOTORISTS. NO RUST OR CORROSION DETECTED, SEE PICTURES
- NHTSA ID
- 11112991
- Incident
- Jul 22, 2018
- Mileage
- 142,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ENGINE
This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required.
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval. Current items under prior approval are listed in the "Service" section
This is a Technical Journal. Vehicle type and platform identification.
EXTERIOR LIGHTING
This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session: •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. •Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key fob. As a result, there is a possibility that the customer’s key fob is not paired to the vehicle. The corrective action is to download SP Software. S10303 affects 151 vehicles in the U.S and 5 in Canada.
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key fob. As a result, there is a possibility that the customer’s key fob is not paired to the vehicle. The corrective action is to download SP Software. S10303 affects 151 vehicles in the U.S and 5 in Canada.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2025 | 27 | 2 | 0 | 58.9 |
| 2024 | 34 | 3 | 0 | 61.2 |
| 2023 | 39 | 6 | 0 | 55.7 |
| 2022 | 29 | 4 | 1 | 55.3 |
| 2021 | 32 | 6 | 1 | 67.9 |
| 2020 | 29 | 7 | 1 | 72.3 |
| 2019 | 38 | 6 | 1 | 74.0 |
| 2018 | 47 | 3 | 1 | 66.2 |
| 2017 | 75 | 7 | 1 | 71.9 |
| 2016 | 196 | 8 | 1 | 64.1 |
| 2015 | 0 | 1 | 0 | — |
| 2014 | 4 | 0 | 0 | — |
| 2013 | 11 | 0 | 0 | 34.3 |
| 2012 | 3 | 0 | 0 | — |
| 2011Viewing | 19 | 1 | 0 | 45.9 |
| 2010 | 12 | 3 | 0 | 39.1 |
| 2009 | 7 | 1 | 0 | — |
| 2008 | 29 | 3 | 0 | 50.0 |
| 2007 | 38 | 2 | 0 | 52.2 |
| 2006 | 53 | 3 | 0 | 54.3 |
| 2005 | 223 | 6 | 4 | 54.2 |
| 2004 | 462 | 6 | 3 | 54.9 |
| 2003 | 93 | 5 | 0 | 47.0 |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.