SEAT BELTS:CRITICAL FASTENERS
2016 Volvo XC90
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 196 NHTSA owner-reported complaints for the 2016 Volvo XC90, most frequently naming the engine, electrical and body & structure categories. 8 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 721 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jan 2020 | 4 | 65 |
| Feb 2020 | 2 | 67 |
| Mar 2020 | 3 | 70 |
| Jun 2020 | 1 | 71 |
| Aug 2020 | 1 | 72 |
| Nov 2020 | 1 | 73 |
| Jan 2021 | 1 | 74 |
| Feb 2021 | 1 | 75 |
| Mar 2021 | 2 | 77 |
| Apr 2021 | 3 | 80 |
| May 2021 | 3 | 83 |
| Sep 2021 | 1 | 84 |
| Dec 2021 | 3 | 87 |
| Jan 2022 | 2 | 89 |
| Feb 2022 | 3 | 92 |
| Mar 2022 | 4 | 96 |
| Apr 2022 | 1 | 97 |
| May 2022 | 2 | 99 |
| Jun 2022 | 2 | 101 |
| Jul 2022 | 1 | 102 |
| Aug 2022 | 4 | 106 |
| Oct 2022 | 1 | 107 |
| Nov 2022 | 2 | 109 |
| Dec 2022 | 4 | 113 |
| Jan 2023 | 3 | 116 |
| Feb 2023 | 1 | 117 |
| Mar 2023 | 3 | 120 |
| Apr 2023 | 2 | 122 |
| May 2023 | 1 | 123 |
| Jun 2023 | 2 | 125 |
| Jul 2023 | 3 | 128 |
| Aug 2023 | 2 | 130 |
| Sep 2023 | 3 | 133 |
| Nov 2023 | 3 | 136 |
| Dec 2023 | 2 | 138 |
| Jan 2024 | 7 | 145 |
| Feb 2024 | 5 | 150 |
| Mar 2024 | 5 | 155 |
| Apr 2024 | 1 | 156 |
| May 2024 | 2 | 158 |
| Jun 2024 | 2 | 160 |
| Jul 2024 | 3 | 163 |
| Aug 2024 | 3 | 166 |
| Sep 2024 | 2 | 168 |
| Dec 2024 | 3 | 171 |
| Jan 2025 | 1 | 172 |
| Feb 2025 | 1 | 173 |
| Mar 2025 | 1 | 174 |
| Apr 2025 | 1 | 175 |
| May 2025 | 1 | 176 |
| Jul 2025 | 1 | 177 |
| Aug 2025 | 4 | 181 |
| Sep 2025 | 2 | 183 |
| Oct 2025 | 1 | 184 |
| Jan 2026 | 2 | 186 |
| Feb 2026 | 1 | 187 |
| Apr 2026 | 5 | 192 |
| May 2026 | 1 | 193 |
| Jun 2026 | 1 | 194 |
| Jul 2026 | 2 | 196 |
What owners report
Complaints grouped by the component NHTSA recorded
- Engine8732.5%
- Electrical5721.3%
- Body & structure238.6%
- Driver assistance228.2%
- Brakes155.6%
- Fuel system134.9%
- Powertrain (other)103.7%
- Interior & seats103.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
8 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govELECTRICAL SYSTEM:SOFTWARE
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Piston rings inside the engine failed due to a known oil consumption issue with this model vehicle. The engine failed while the car was driving 85 mph and consequently slowed down to 15mph on the highway, leaving the owner of the car stranded alone on the highway. Volvo has a known fix for this issue and there was a class action lawsuit for it, but since it was settled, there was no recall. This is, in fact, a dangerous issue that is preventable. Additionally, the sunroof drains also leak. Water frequently leaks down the A-pillar directly onto the Central Electronic Module (CEM) causing unsafe electrical issues and potential engine failure. This was a known issue on other models, but it is also present in this model vehicle. When I tried to fix this under a warranty contract, I was denied by the certified repair shops.
- NHTSA ID
- 11751100
- Incident
- Feb 6, 2026
The AC evaporator has a leak. I am reporting as this is a well known issue on the Volvo's, especially the 2016 XC90 which has a large amount of issues that cause issues of safety and undue amount of financial burden on owners who operate the vehicle in normal conditions. I have been told by the dealer after they repaired a another issue of the engine (8 times this vehcile has been in for repair on engine issues that are due to a block issue) the ac evaporator is well known by Volvo to be poorly designed and manufatcurered where they last under ten years. I have asked dealers and mechainc shops who see dozens a week of these repairs needed. The avergae cost I have been quote is $4000 for repair and the volvo service dealer I could told me, these keep the shop going. There is no way that this is not a issue to the public that puts a undue burden to owners, one that Volvo HQ in USA acknowledges is a issue but is not required to do anything.
- NHTSA ID
- 11749074
- Incident
- Jul 7, 2026
My 2016 Volvo XC90 suddenly lost power while I was driving, requiring me to pull over and have the vehicle towed. This is a documented safety issue associated with a known piston ring defect in 2013-2016 Volvo vehicles equipped with 2.0L and 2.5L engines, which was the subject of a federal class action lawsuit ([XXX] et al. v. Volvo Car USA, LLC, Case No. XXX, filed XXX. No there we NO warning lamps, messages or other symptoms of the problem prior to the failure. I purchased this vehicle as a second owner from Carvana [XXX] — one month after the class action was filed. I was never notified of the defect, the litigation, or any service campaign or extended warranty coverage associated with this VIN, through Carvana nor Volvo. Since the power loss, I have spent $11,543.75 in out-of-pocket repairs (replacement engine, labor, towing). Despite a new engine being installed, the vehicle enters limp mode within one mile of driving. A Volvo-authorized dealer has quoted an additional $19,959.65 in repairs without certifying that the work will resolve the safety issue. Volvo Customer Care has declined to assist, stating their internal service campaign has concluded. I am submitting this safety complaint because sudden, unexplained power loss in a moving vehicle is a significant safety hazard, and because second owners of affected vehicles were never properly notified of the defect. I never knew nor was this disclosed to me before purchase from Carvana nor told to me by Volvo. I was in the middle of nowhere and I was not sure what to do and being a single woman, I was unsafe and scared. What ever this issue is Volvo and the dealer in South Dakota (where it is parked right now) as I had it towed on June 5th, and they don't want to help nor fix my vehicle. I need my catering business vehicle as this is a very concerning for my loss of use for over a year now for my catering part of my business. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11746768
- Incident
- Apr 30, 2025
The eRAD (Electric Rear Axle Drive) on my 2016 Volvo XC90 T8 PHEV failed completely. The warning light appeared approximately 11/3/2025, within one week of purchasing the vehicle at 88,000 miles. The failure was confirmed by a Volvo dealership. The eRAD is the component that powers the rear electric motor and provides AWD and hybrid function — its failure results in complete loss of rear wheel drive and hybrid system operation. Safety risk includes unexpected loss of AWD traction control in adverse weather conditions. This is a known systemic defect acknowledged in Volvo’s own Technical Journals (TJ33358). I contacted Volvo Cars USA customer service to invoke the SULEV emissions warranty and they were unable to locate my claim or explain the warranty coverage. Volvo has not addressed this through a recall despite this being a widespread known failure mode affecting XC90 T8 models. The vehicle is available for inspection.
- NHTSA ID
- 11737317
- Incident
- Dec 3, 2025
Vehicle start shaking Violently out of control. AAA picked up the vehicle and took it to their European shop and discovered it’s the piston rings . I asked Volvo to do a goodwill repair and they rejected my claim on a well know issue that I was not brought aware while having the vehicle serviced at their facility Findley Volvo dealership. I’ve been taking this vehicle there for two years, with an oil problem. They never did an oil consumption test or correct the piston issue. I am appalled at this action and behavior by the dealership.A well documented issue with this vehicle. They told the program has expired, I’d have to pay for service . I have photos as well of the issue.
- NHTSA ID
- 11734718
- Incident
- Apr 9, 2026
The contact owns a 2016 VOLVO XC90. The contact stated that while coming off a red light at 10 MPH, the contact was involved in a vehicle accident. The front end of the vehicle impacted the vehicle on the passenger side, which impacted more of the contact's front side on the passenger side. The vehicle came to a full stop in the middle of an intersection. No air bags were deployed in the vehicle. The vehicle was towed back to the residence. A police report was filed. The contact stated there were 2 subjects injured. The passenger in the contact vehicle was injured, and the driver of the vehicle that was impacted was also injured. The passenger injuries had been medically treated. The passenger was hurt in the knees, back, neck, and head; no severe injuries were reported. The contact referenced NHTSA Campaign Number: 15V342000 (AIR BAGS) as the cause of the failure; the VIN was never included in the recall repair. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.
- NHTSA ID
- 11733694
- Incident
- Apr 17, 2026
- Mileage
- 90,000 mi
Since moving here to Nevada in 2023, I’ve had several oil changes. After about 1200 I have to add mother oil to the car. I’ve gone back three times to 5 min oil change to get free refills since they offer free top offs after your initial oil change. I than took a deep dive on the internet and discovered that the Volvo XC90, 2016 had issues with oil consumption, but never informed me of this issue. I’ve been to the dealership several times and not once did the inform me either. I mentioned to Bailey Anderson at Findlay Volvo in Las Vegas that this car consumes a lot of oil. He said no it didn’t without even checking for facts. I read that Volvo knew about this issue and we’re fixing the issue, however when I inquired they wanted me to pay for their mistake. How is that so when they knew there is and was an oil consumption matter and did not inform me of the matter. I’m furious with Volvo for hiding or concealing this issue. How can I get them to correct the matter, at this point?
- NHTSA ID
- 11732842
- Incident
- Jan 8, 2024
About a month ago I received an Engine Coolant Low warning from the vehicle so the fluid was topped off. This past Friday, April 17th as I was driving home around midnight, I received an Engine Temperature is High, please pull over notice so I stopped the vehicle and had it towed home. Saturday evening, as the car was sitting in my driveway, the vehicle caught fire. The entire engine bay ignited and basically melted.
- NHTSA ID
- 11732429
- Incident
- Apr 18, 2026
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
This is a Technical Journal: Plus 2 attachments 1- TJI-497587-1 and 1 MP4 Speaker Grill -It may be possible for the rear door lock switch to get stuck in the speaker grille. This can lead to a drained battery. Applies only for cars with Premium or High Performance stereo. Service: Check for/remove edges in the hole for the button in the speaker grille. Follow attached method "TJ 32010.pdf" or the video "Speaker_Grill.mp4".
This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key
EXTERIOR LIGHTING
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
POWER TRAIN
This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
STRUCTURE:BODY
This is a Technical Journal: Panoramic sunroof, sealing strip has a gap
ENGINE
This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2025 | 27 | 2 | 0 | 58.9 |
| 2024 | 34 | 3 | 0 | 61.2 |
| 2023 | 39 | 6 | 0 | 55.7 |
| 2022 | 29 | 4 | 1 | 55.3 |
| 2021 | 32 | 6 | 1 | 67.9 |
| 2020 | 29 | 7 | 1 | 72.3 |
| 2019 | 38 | 6 | 1 | 74.0 |
| 2018 | 47 | 3 | 1 | 66.2 |
| 2017 | 75 | 7 | 1 | 71.9 |
| 2016Viewing | 196 | 8 | 1 | 64.1 |
| 2015 | 0 | 1 | 0 | — |
| 2014 | 4 | 0 | 0 | — |
| 2013 | 11 | 0 | 0 | 34.3 |
| 2012 | 3 | 0 | 0 | — |
| 2011 | 19 | 1 | 0 | 45.9 |
| 2010 | 12 | 3 | 0 | 39.1 |
| 2009 | 7 | 1 | 0 | — |
| 2008 | 29 | 3 | 0 | 50.0 |
| 2007 | 38 | 2 | 0 | 52.2 |
| 2006 | 53 | 3 | 0 | 54.3 |
| 2005 | 223 | 6 | 4 | 54.2 |
| 2004 | 462 | 6 | 3 | 54.9 |
| 2003 | 93 | 5 | 0 | 47.0 |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.