SEAT BELTS:CRITICAL FASTENERS
2017 Volvo XC90
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 75 NHTSA owner-reported complaints for the 2017 Volvo XC90, most frequently naming the engine, electrical and driver assistance categories. 7 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 698 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jan 2017 | 3 | 3 |
| Apr 2017 | 1 | 4 |
| Jul 2017 | 3 | 7 |
| Sep 2017 | 1 | 8 |
| Oct 2017 | 1 | 9 |
| Jan 2018 | 1 | 10 |
| Feb 2018 | 1 | 11 |
| Sep 2018 | 1 | 12 |
| Oct 2018 | 2 | 14 |
| Nov 2018 | 1 | 15 |
| Apr 2019 | 1 | 16 |
| Sep 2019 | 1 | 17 |
| Oct 2019 | 2 | 19 |
| Nov 2019 | 1 | 20 |
| Dec 2019 | 2 | 22 |
| Jul 2020 | 1 | 23 |
| Mar 2021 | 1 | 24 |
| Apr 2021 | 1 | 25 |
| Jun 2021 | 1 | 26 |
| Sep 2021 | 1 | 27 |
| Mar 2022 | 1 | 28 |
| Apr 2022 | 1 | 29 |
| May 2022 | 1 | 30 |
| Jul 2022 | 1 | 31 |
| Aug 2022 | 1 | 32 |
| Sep 2022 | 1 | 33 |
| Jan 2023 | 2 | 35 |
| May 2023 | 2 | 37 |
| Sep 2023 | 1 | 38 |
| Jan 2024 | 1 | 39 |
| Feb 2024 | 2 | 41 |
| Mar 2024 | 1 | 42 |
| Jul 2024 | 1 | 43 |
| Aug 2024 | 1 | 44 |
| Sep 2024 | 4 | 48 |
| Dec 2024 | 3 | 51 |
| Mar 2025 | 1 | 52 |
| May 2025 | 2 | 54 |
| Jul 2025 | 2 | 56 |
| Aug 2025 | 1 | 57 |
| Sep 2025 | 1 | 58 |
| Nov 2025 | 4 | 62 |
| Dec 2025 | 1 | 63 |
| Jan 2026 | 1 | 64 |
| Feb 2026 | 1 | 65 |
| Mar 2026 | 4 | 69 |
| Apr 2026 | 3 | 72 |
| Jun 2026 | 1 | 73 |
| Jul 2026 | 1 | 74 |
| Aug 2026 | 1 | 75 |
What owners report
Complaints grouped by the component NHTSA recorded
- Engine2526.0%
- Electrical1717.7%
- Driver assistance99.4%
- Brakes88.3%
- Body & structure77.3%
- Interior & seats55.2%
- Fuel system44.2%
- Other / unspecified44.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
7 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govELECTRICAL SYSTEM:SOFTWARE
ELECTRICAL SYSTEM:SOFTWARE
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
The contact owns a 2017 Volvo XC90. The contact stated that while driving at an undisclosed speed, the window power switch was enabled; however, the window switch failed to function as intended. The contact stated that the rear-view camera, the door switch, and the air conditioner failed to function as intended. In addition, the contact became aware of water on the front passenger’s side floorboard. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,000.
- NHTSA ID
- 11756005
- Incident
- Aug 3, 2026
- Mileage
- 94,000 mi
Spark plugs, fuel injectors, cylinders and cylinder walls, pistons, oxygen sensor. Our safety was put at risk because the vehicles "reduced performance" was triggered and it affected the acceleration of the vehicle. The Volvo dealership was able to reproduce the issue because of the engine misfires.The only alert we received was the day prior our engine needed a liter of oil. We topped off the oil and that alert went away. The day we had the reduced performance we were alerted of that at the time on the highway. It's a little turtle icon. We were not able to accelerate efficiently and it was definitely unsafe to be driving but we had to get home.
- NHTSA ID
- 11749713
- Incident
- Jul 4, 2026
The contact's daughter owns a 2017 Volvo XC90. The contact stated that while her son-in-law was driving at an undisclosed speed, the brake pedal was firmly depressed, but the vehicle failed to stop immediately. No warning light was illuminated. The vehicle was towed to the dealer, who determined that the vacuum hose had detached and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.
- NHTSA ID
- 11742110
- Incident
- Jun 2, 2026
- Mileage
- 85,000 mi
To whom it may concern. Our 2017 XC90 unexpectedly, spantaneously, and catastrophically caught fire under the hood and was a total loss 5 minutes after parking it on April 19, 2026. There were no leaks or other signs of mechanical issues. The vehicle had all regular maintenance completed at the Byers Volvo Service Department in Columbus, OH. It had no open recalls. It was always parked overnight in a garage. The Fire Inspector noted a possible vehicle manufacturing defect as the cause of the fire, however the vehicle was too heavily damaged to be definitive. We do have video of the entire incident as the Volvo was parked on Federal Government Property at the time. We are happy to share any and all information if this helps future vehicles to be safer. It should be noted that there is an active recall for the 2016 XC90 for a coolant hose leak that can cause a fire. Given that the 2017 XC90 is of the same design. Upon checking the internet and Reddit, it appears that our situation is not unique and there are other instances and reports of similar fires.
- NHTSA ID
- 11734076
- Incident
- Apr 19, 2026
VCM and Rearview camera glitching not working, can cause crashes. Everything was checked for voltage and works properly. It seems like it is a system infotainment issue for 2017 Volvo xc90
- NHTSA ID
- 11729350
- Incident
- Mar 16, 2026
The rear door on the driver side will not open. The child lock will not deactivate. No accident. I took my son to school and when I returned to open the door for my [XXX] old the door would not open. No warnings. A regular maintenance appeared days later. I do not understand why this is not being recalled based on online research showing the same thing happening with other Volvos. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11728812
- Incident
- Mar 18, 2026
ON CALL SERVICE/ VCM MODULE STOPPED WORKING PREVIOUS RECALLS ON THESE TYPES OF VEHICLES
- NHTSA ID
- 11728383
- Incident
- Mar 10, 2026
The contact owns a 2017 Volvo XC90. The contact stated that while driving 70 MPH, the rear passenger’s side door suddenly unlocked and opened. The vehicle was pulled over to the side of the road, and the door was forcefully closed. The failure had occurred more than once while diving at various speeds. There were no warning lights illuminated. The contact stated that the failure had occurred while there was a passenger seated in the rear passenger’s side seat. The door was only securely closed by force. The vehicle was taken to the dealer, but the dealer had not inspected or diagnosed the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
- NHTSA ID
- 11728212
- Incident
- Mar 31, 2025
- Mileage
- 130,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key
EXTERIOR LIGHTING
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
POWER TRAIN
This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
STRUCTURE:BODY
This is a Technical Journal: Panoramic sunroof, sealing strip has a gap
ENGINE
This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required.
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval. Current items under prior approval are listed in the "Service" section
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2025 | 27 | 2 | 0 | 58.9 |
| 2024 | 34 | 3 | 0 | 61.2 |
| 2023 | 39 | 6 | 0 | 55.7 |
| 2022 | 29 | 4 | 1 | 55.3 |
| 2021 | 32 | 6 | 1 | 67.9 |
| 2020 | 29 | 7 | 1 | 72.3 |
| 2019 | 38 | 6 | 1 | 74.0 |
| 2018 | 47 | 3 | 1 | 66.2 |
| 2017Viewing | 75 | 7 | 1 | 71.9 |
| 2016 | 196 | 8 | 1 | 64.1 |
| 2015 | 0 | 1 | 0 | — |
| 2014 | 4 | 0 | 0 | — |
| 2013 | 11 | 0 | 0 | 34.3 |
| 2012 | 3 | 0 | 0 | — |
| 2011 | 19 | 1 | 0 | 45.9 |
| 2010 | 12 | 3 | 0 | 39.1 |
| 2009 | 7 | 1 | 0 | — |
| 2008 | 29 | 3 | 0 | 50.0 |
| 2007 | 38 | 2 | 0 | 52.2 |
| 2006 | 53 | 3 | 0 | 54.3 |
| 2005 | 223 | 6 | 4 | 54.2 |
| 2004 | 462 | 6 | 3 | 54.9 |
| 2003 | 93 | 5 | 0 | 47.0 |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.