SEAT BELTS:CRITICAL FASTENERS
2017 Volvo XC90
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 79 NHTSA owner-reported complaints for the 2017 Volvo XC90, most frequently naming the engine, electrical and driver assistance categories. 7 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 698 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jan 2017 | 3 | 3 |
| Apr 2017 | 1 | 4 |
| Jul 2017 | 3 | 7 |
| Sep 2017 | 1 | 8 |
| Oct 2017 | 1 | 9 |
| Jan 2018 | 1 | 10 |
| Feb 2018 | 1 | 11 |
| Sep 2018 | 1 | 12 |
| Oct 2018 | 2 | 14 |
| Nov 2018 | 1 | 15 |
| Apr 2019 | 1 | 16 |
| Sep 2019 | 1 | 17 |
| Oct 2019 | 2 | 19 |
| Nov 2019 | 1 | 20 |
| Dec 2019 | 2 | 22 |
| Jul 2020 | 1 | 23 |
| Mar 2021 | 1 | 24 |
| Apr 2021 | 1 | 25 |
| Jun 2021 | 1 | 26 |
| Sep 2021 | 1 | 27 |
| Mar 2022 | 1 | 28 |
| Apr 2022 | 1 | 29 |
| May 2022 | 1 | 30 |
| Jul 2022 | 1 | 31 |
| Aug 2022 | 1 | 32 |
| Sep 2022 | 1 | 33 |
| Jan 2023 | 2 | 35 |
| May 2023 | 2 | 37 |
| Sep 2023 | 1 | 38 |
| Jan 2024 | 1 | 39 |
| Feb 2024 | 2 | 41 |
| Mar 2024 | 1 | 42 |
| Jul 2024 | 1 | 43 |
| Aug 2024 | 1 | 44 |
| Sep 2024 | 4 | 48 |
| Dec 2024 | 3 | 51 |
| Mar 2025 | 1 | 52 |
| May 2025 | 2 | 54 |
| Jul 2025 | 2 | 56 |
| Aug 2025 | 1 | 57 |
| Sep 2025 | 1 | 58 |
| Nov 2025 | 4 | 62 |
| Dec 2025 | 1 | 63 |
| Jan 2026 | 1 | 64 |
| Feb 2026 | 1 | 65 |
| Mar 2026 | 4 | 69 |
| Apr 2026 | 3 | 72 |
| Jun 2026 | 1 | 73 |
| Jul 2026 | 1 | 74 |
| Aug 2026 | 1 | 75 |
| Sep 2026 | 4 | 79 |
What owners report
Complaints grouped by the component NHTSA recorded
- Engine2524.0%
- Electrical1918.3%
- Driver assistance1110.6%
- Brakes87.7%
- Body & structure76.7%
- Fuel system65.8%
- Powertrain (other)54.8%
- Interior & seats54.8%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
7 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govELECTRICAL SYSTEM:SOFTWARE
ELECTRICAL SYSTEM:SOFTWARE
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Vehicle has exhibited lagging and stalling while driving in "Pure" (electric-only) mode since approximately April 2026, at approximately 85,000 miles, accompanied by an illuminated check engine light. This has occurred repeatedly at red lights, intersections, stop signs, and in stop-and-go traffic, creating a risk of sudden loss of propulsion in live traffic situations, including at intersections where an unexpected stall could result in a collision. The dealership (Volvo Cars of Fort Washington) has diagnosed this as originating from multiple hybrid drivetrain components over several repair visits: the High Voltage Coolant Heater (replaced per a referenced Volvo Technical Service Bulletin), the Inverter Electric Rear Axle Drive Module (IEM) — diagnostic data showed one internal transistor (phase W) reaching 135°C, a severe outlier compared to the other two phases reading approximately 25°C — the A/C refrigerant shutoff valve, and most recently the Electronic Rear Axle Drive (ERAD) transmission, where diagnostic monitoring showed the ERAD clutch slipping during test drives. Volvo's own internal case management system has classified this case as a "Repeat Repair." Despite multiple repair attempts, the underlying drivability defect (lagging/stalling) has recurred each time, including almost immediately after the vehicle was returned following the initial repair, with minimal intervening use. This pattern indicates a persistent, unresolved defect in the vehicle's hybrid drive system that presents a safety risk due to unpredictable loss of power while driving.
- NHTSA ID
- 11766534
- Incident
- Apr 2, 2026
2017 Volvo XC90 manufacturing defect where panoramic sunroof drainage network fails under normal rain, pooling water directly in the floorboard channels over safety module networks and wire harnesses.Water infiltration caused a catastrophic short-circuit of the floorboard-mounted amplifier while driving. This forced the audio system to emit an un-modulated, maximum-volume electronic blast through the cabin, causing severe driver distraction and documented temporary acute acoustic trauma/ear injuries to myself and my young child.Progressive electronic oxidation from ongoing water intrusion has since caused systemic failures of critical safety electronics. This includes spontaneous, unprompted activations of the automated emergency SOS calling network and dangerous operational delays in the backup camera engaging.Dealership service personnel inspected the vehicle and explicitly warned that the water-logged electrical networks are heavily compromised and at imminent risk of a complete blackout while in motion, posing a severe threat of sudden loss of power steering, braking, and propulsion on the highway. Rain is currently actively dripping from the interior ceiling onto passenger cabin components. This platform-wide engineering flaw creates an active fire, electrical, and crash hazard.
- NHTSA ID
- 11766225
- Incident
- Jul 6, 2026
I was driving my 2017 Volvo XC90 T6 Inscription when a ‘coolant low’ warning appeared. I immediately pulled over and the car began to smoke. I was unaware what to do so I called my husband and he told me to pop my hood. With 1.5 minutes of pulling over I open my door to find the lack to pop the hood and someone started yelling at me to get out. I looked up and the smoke had changed from white to brown- I exited the vehicle and called 911- Within approximately 5 minutes, the vehicle became fully engulfed in flames and was a total loss. The vehicle had been regularly maintained and to my knowledge, had no open recalls applicable at the time. After the fire, I became aware of a prior XC90 recall involving a coolant hose leak and fire risk. I understand that recall may not list my exact model year. I’m not claiming a specific cause, but due to the coolant warning preceding the fire, believe the circumstances warrant investigation. I was able to exit safely and no one was injured, but given how rapidly the fire developed, I’m concerned about the potential risk to others.
- NHTSA ID
- 11765624
- Incident
- Aug 29, 2026
2017 Volvo XC90 T8 plug-in hybrid, approximately 81,000 miles, experienced intermittent hesitation/loss of propulsion when accelerating. When acceleration is requested, the vehicle can hesitate before power is delivered, creating a serious safety concern when entering, merging into, or crossing traffic because expected acceleration is not immediately available. Diagnostic testing identified faults in the IEM/ERAD system, including P286D00, Clutch A Engagement Time Performance/Too Slow, and P0A1B62, Drive Motor A Control Module, Algorithm Based Failure. The vehicle is currently being evaluated by an authorized Volvo dealer. I was advised that the high-voltage battery cells appear to be functioning properly and that the dealer is consulting Volvo technical support regarding the loss-of-acceleration condition. Volvo has issued Technical Journal guidance addressing ERAD clutch DTCs, including P286D00, on this generation of XC90. I am concerned that delayed or failed engagement of the ERAD clutch can cause an unexpected delay or loss of propulsion during acceleration. I am also aware of another NHTSA complaint involving a 2017 Volvo XC90 ERAD clutch failure, NHTSA Complaint No. 11673211, describing a delay in propulsion followed by sudden power delivery. I am requesting that NHTSA review this condition as a potential safety defect involving ERAD clutch engagement and intermittent loss or delay of propulsion in Volvo XC90 T8 vehicles.
- NHTSA ID
- 11761290
- Incident
- Aug 22, 2026
The contact owns a 2017 Volvo XC90. The contact stated that while driving at an undisclosed speed, the window power switch was enabled; however, the window switch failed to function as intended. The contact stated that the rear-view camera, the door switch, and the air conditioner failed to function as intended. In addition, the contact became aware of water on the front passenger’s side floorboard. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,000.
- NHTSA ID
- 11756005
- Incident
- Aug 3, 2026
- Mileage
- 94,000 mi
Spark plugs, fuel injectors, cylinders and cylinder walls, pistons, oxygen sensor. Our safety was put at risk because the vehicles "reduced performance" was triggered and it affected the acceleration of the vehicle. The Volvo dealership was able to reproduce the issue because of the engine misfires.The only alert we received was the day prior our engine needed a liter of oil. We topped off the oil and that alert went away. The day we had the reduced performance we were alerted of that at the time on the highway. It's a little turtle icon. We were not able to accelerate efficiently and it was definitely unsafe to be driving but we had to get home.
- NHTSA ID
- 11749713
- Incident
- Jul 4, 2026
The contact's daughter owns a 2017 Volvo XC90. The contact stated that while her son-in-law was driving at an undisclosed speed, the brake pedal was firmly depressed, but the vehicle failed to stop immediately. No warning light was illuminated. The vehicle was towed to the dealer, who determined that the vacuum hose had detached and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.
- NHTSA ID
- 11742110
- Incident
- Jun 2, 2026
- Mileage
- 85,000 mi
To whom it may concern. Our 2017 XC90 unexpectedly, spantaneously, and catastrophically caught fire under the hood and was a total loss 5 minutes after parking it on April 19, 2026. There were no leaks or other signs of mechanical issues. The vehicle had all regular maintenance completed at the Byers Volvo Service Department in Columbus, OH. It had no open recalls. It was always parked overnight in a garage. The Fire Inspector noted a possible vehicle manufacturing defect as the cause of the fire, however the vehicle was too heavily damaged to be definitive. We do have video of the entire incident as the Volvo was parked on Federal Government Property at the time. We are happy to share any and all information if this helps future vehicles to be safer. It should be noted that there is an active recall for the 2016 XC90 for a coolant hose leak that can cause a fire. Given that the 2017 XC90 is of the same design. Upon checking the internet and Reddit, it appears that our situation is not unique and there are other instances and reports of similar fires.
- NHTSA ID
- 11734076
- Incident
- Apr 19, 2026
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key
EXTERIOR LIGHTING
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
POWER TRAIN
This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
STRUCTURE:BODY
This is a Technical Journal: Panoramic sunroof, sealing strip has a gap
ENGINE
This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required.
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval. Current items under prior approval are listed in the "Service" section
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2025 | 29 | 2 | 0 | 59.7 |
| 2024 | 36 | 3 | 0 | 61.0 |
| 2023 | 39 | 6 | 0 | 54.4 |
| 2022 | 29 | 4 | 1 | 53.9 |
| 2021 | 35 | 6 | 1 | 68.4 |
| 2020 | 32 | 7 | 1 | 71.9 |
| 2019 | 41 | 6 | 1 | 73.6 |
| 2018 | 50 | 3 | 1 | 66.6 |
| 2017Viewing | 79 | 7 | 1 | 73.5 |
| 2016 | 197 | 8 | 1 | 62.8 |
| 2015 | 0 | 1 | 0 | — |
| 2014 | 4 | 0 | 0 | — |
| 2013 | 11 | 0 | 0 | 34.4 |
| 2012 | 3 | 0 | 0 | — |
| 2011 | 19 | 1 | 0 | 45.9 |
| 2010 | 12 | 3 | 0 | 39.1 |
| 2009 | 7 | 1 | 0 | — |
| 2008 | 29 | 3 | 0 | 50.0 |
| 2007 | 38 | 2 | 0 | 52.2 |
| 2006 | 53 | 3 | 0 | 54.3 |
| 2005 | 223 | 6 | 4 | 54.2 |
| 2004 | 462 | 6 | 3 | 54.9 |
| 2003 | 93 | 5 | 0 | 47.0 |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.