RoadVitals

2014 Volvo XC90

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Jun 2, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 4 NHTSA owner-reported complaints for the 2014 Volvo XC90, most frequently naming the airbags, brakes and engine categories. 212 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags116.7%
  • Brakes116.7%
  • Engine116.7%
  • Powertrain (other)116.7%
  • Steering116.7%
  • Suspension116.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesSuspension
Filed Jun 2, 2024

Brake Vacuum Booster: P/Q BRAKE BOOSTER. P/Q BRAKE FLUID $3271.36 Other]: P/Q ENGINE VACUUM PUMP SEAL KIT Front Suspension vibration and while vibration

NHTSA ID
11592028
Incident
Apr 30, 2024
Steering
Filed Jun 13, 2023

The automobile is still at Jim Ellis Volvo Mall of Georgia not being repaired because Volvo USA has declined to assist. The problem with the steering has been vocally delivered to me by service department as the Universal Joint in the steering column has failed. This is a large expense which I should not have to be responsible for with at car this early in it's life, 85K.

NHTSA ID
11526752
Incident
Jun 7, 2023
EnginePowertrain (other)
Filed Dec 11, 2018

PURCHASED 2014 XC 90, 5,200 MILES ON IT MARCH 2018. STEERING WHEEL VIBRATION ISSUE REPORTED BY ME 5/2018 .IT DOESN'T MATTER IF IT IS IN NEUTRAL,DRIVE,REVERSE WITH THE BRAKE DEPRESSED. WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT,IT VIBRATES. NOW FEELING MORE VIBRATIONS FROM ENGINE/STEERING WHEEL WHEN ACCELERATING. VOLVO USA/SWEDEN TECHS HAVE BEEN INVOLVED. IT IS NOW DEC. 2018. MOTOR/TRANSMISSION MOUNTS,STEERING WHEEL OSCILLATOR,POWER STEERING PUMP/PULLEY REPLACED,ENGINE TORQUE MOUNTS ADJUSTED.BEING TOLD THIS IS "CHARACTERISTIC" OF THIS ENGINE.BETWEEN 2008 TO 2014 THE 2.3L ENGINE, WHICH WAS ORIGINALLY DESIGNED FOR THE LANDROVER, WAS NOT DESIGNED FOR THE XC. THE ENGINE CABIN WAS DESIGNED FOR THE 5 CYC. VOLVO HAS DETERMINED THERE IS NOTHING ELSE THAT CAN BE DONE TO CORRECT THE VIBRATION, PERIOD. THEY SAY NO SAFETY,ENGINE, TRANSMISSION, DRIVE TRAIN CONCERNS. I'M CHAGRINED THIS IS ACCEPTABLE TO THEM. HAS BEEN SERVICED 9 DIFFERENT TIMES BETWEEN 5/18 TO 12/18. VOLVO HAS BEEN PAYING FOR ALL CHARGES SINCE FIRST REPORTED EVEN THOUGH IT HAS BEEN OUT OF WARRANTY. NOT SURE WHAT ELSE TO DO? THANKS FOR ANY SUGGESTIONS. KEN

NHTSA ID
11160701
Incident
Apr 25, 2018
Mileage
5,200 mi
Airbags
Filed Jun 26, 2017

TAKATA RECALL.

NHTSA ID
11001398
Incident
Sep 27, 2013

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

35526.1.8

ENGINE

This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure
 Description and Service sections updated to clarify that vehicle reports are not required.

37809.1.1

This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval.
 Current items under prior approval are listed in the "Service" section

19245

This is a Technical Journal. Vehicle type and platform identification.

8501

EXTERIOR LIGHTING

This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session:
 •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 •Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.

S10303

Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibility that the customer’s key fob is not paired to the vehicle.
 The corrective action is to download SP Software.
 S10303 affects 151 vehicles in the U.S and 5 in Canada.

S10303

Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibility that the customer’s key fob is not paired to the vehicle.
 The corrective action is to download SP Software.
 S10303 affects 151 vehicles in the U.S and 5 in Canada.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volvo XC90 by model year
YearComplaintsRecallsInvestigationsIssue Index
2025272058.9
2024343061.2
2023396055.7
2022294155.3
2021326167.9
2020297172.3
2019386174.0
2018473166.2
2017757171.9
20161968164.1
2015010
2014Viewing400
2013110034.3
2012300
2011191045.9
2010123039.1
2009710
2008293050.0
2007382052.2
2006533054.3
20052236454.2
20044626354.9
2003935047.0

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.