2024 Volvo XC90

Vehicle was stopped at a stop light with brake pedal pressed. Car started rolling with brake pedal pushed and repeatedly pushing the brake pedal did nothing! Car jerked three times and responded to pressing the park button. Once in park, I noticed that all warning lights came including brake warnings but the car would not turn off and it was stuck in park. Car would not come out of park but the radio and hazards worked. Police responded and advised not to take my foot off the brake until the tow truck got there. Initially, the tow truck driver could not put the car in drive or neutral or turn off vehicle. Tow truck driver was able to turn off the car and get it started again. Brakes should not just stop working in the middle of traffic in a 2 year old car with only 17k miles on it. Reporting because it appears this is a repeated Volvo issue. Per the Volvo app, all software downloads were updated and there was no error message before this happened.

NHTSA ID

11764860

Incident

Sep 16, 2026

COMPONENT / SYSTEM: Sunroof drainage system — left front sunroof drain hose and sunroof tub. The vehicle and the component are available for inspection on request. WHAT HAPPENED: On or about July 6, 2026 I observed water entering the passenger compartment at the right rear interior quarter trim panel, visible on opening the tailgate. I reported it to Volvo Car USA Customer Care by telephone the same day. On July 29, 2026, while I was driving on a highway, water dripped from the overhead panel above the rearview mirror, surrounding the interior lights, onto me. The same day I found water again at the right rear quarter trim panel and, on removing the cargo floor panel, standing water in the spare wheel well with wet carpet, carpet backing and insulation. The vehicle was at an authorized Volvo dealer from July 31 to August 13, 2026. On September 13, 2026, during heavy rain, water again entered from the overhead panel above the rearview mirror — the same location. HOW SAFETY WAS PUT AT RISK: Water entered the passenger compartment and fell onto the driver while the vehicle was being operated at highway speed, which was a distraction. Water has also accumulated in the cargo area, where the battery and fuse box compartments are located, creating a risk to electrical components. Wet carpet, padding and insulation remain a mold concern. REPRODUCED OR CONFIRMED BY A DEALER: Yes. Under repair order 403698 at an authorized Volvo dealer, the technician water tested the sunroof drains and stated on the dealership's video inspection that "the one on the left front is draining pretty slow," that it "has a slow flow through the hose that goes through the sunroof tub," and that when he poured water into the driver's side drain hose "it was overflowing a little bit into the tub where it's not supposed to go." The written repair order records only: "CLEAN SUNROOF DRAINS AND RE-WATER TEST SUNROOF DRAINS. ALL ARE DRAINING AS DESIGNED. ALL OKAY AT THIS TIME." No cause is stated on th

NHTSA ID

11764008

Incident

Sep 13, 2026

My 2024 Volvo XC90 has experienced complete battery and electrical failure three times in approximately ten months. The failure pattern is identical each time. The battery discharges fully with no prior warning. A jump start restores power briefly, but the vehicle does not hold a charge and shuts down again, so it must be towed. The battery has been replaced three separate times by authorized Volvo retailers and the failure keeps recurring, which indicates the underlying cause has not been identified. Component: Electrical system, specifically a suspected parasitic current draw causing complete discharge of the 12V battery. The vehicle is available for inspection on request. Safety risk: The vehicle becomes completely inoperable without warning and has stranded me three times, requiring towing on each occasion. There is no advance indication that the battery is failing. Because the failure is sudden and unpredictable, the vehicle cannot be relied on to start in an emergency or to remain operable, and I have no confidence that a failure will not occur at a time or place that puts occupants at risk. Confirmed by dealer: Yes. Each failure was confirmed by an authorized Volvo dealer, which replaced the battery each time. Repairing dealers include Independence Volvo and University Volvo. The failures occurred in approximately October 2025, approximately March or April 2026, and [date of current failure]. The vehicle is currently at [dealer] for the third occurrence. Inspection by manufacturer or others: Volvo Car USA corporate has not inspected the vehicle. No police or insurance inspection. To my knowledge no dealer has performed or documented a parasitic draw test to locate the source of the discharge. Warning lamps or symptoms: None. There were no warning lamps, dashboard messages, or symptoms of any kind before any of the three failures. The vehicle operated normally and then would not start. Total days out of service: at least 15 days across the three times

NHTSA ID

11756051

Incident

Oct 15, 2025

The bright trim strip along the front edge of the shifter panel in the center console of my 2024 Volvo XC90 has fractured in two places, leaving an exposed jagged edge adjacent to the cupholders. That edge lacerated my fingertip on July 14, 2026 and again on July 25, 2026. On both occasions I was driving the vehicle on a highway and was reaching for a cup in the cupholder, which is ordinary use. The injury bled heavily both times and was a significant distraction while I was operating the vehicle at highway speed. Neither injury required medical treatment. The panel has never been removed, pried, or struck, and no object has been dropped on it. The vehicle has approximately 31,151 miles and was purchased as a Volvo Certified Pre-Owned vehicle in September 2025. It is scheduled for service at an authorized Volvo dealer on July 31, 2026. I have photographs of the fractured trim.

NHTSA ID

11753550

Incident

Jul 25, 2026

On or about July 6, 2026, I observed water entering the passenger compartment of my 2024 Volvo XC90 at the right rear interior quarter trim panel, visible on opening the tailgate. I reported this to Volvo Car USA Customer Care by telephone the same day and was told the vehicle would need to be brought to an authorized dealer. On July 29, 2026, while I was driving the vehicle on a highway, water dripped from the overhead panel above the rearview mirror, surrounding the interior lights, onto me. After parking, I inspected the vehicle and found, the same day, water again entering at the right rear interior quarter trim panel and, on removing the cargo floor panel, standing water in the spare wheel well together with wet carpet on the cargo floor panel and wet carpet backing and insulation. Water is entering the vehicle at more than one location. I am concerned about water reaching electrical components, including the battery and fuse box compartments located in the cargo area, and about mold in the carpet and insulation. The vehicle has approximately 31,151 miles and was purchased as a Volvo Certified Pre-Owned vehicle in September 2025. It is scheduled for service at an authorized Volvo dealer on July 31, 2026. I have photographs and video of these conditions.

NHTSA ID

11753548

Incident

Jul 29, 2026

The contact owns a 2024 Volvo XC90. The contact stated that while the vehicle was parked with the contact about to exit the vehicle, the vehicle rolled forward unexpectedly and crashed into the vehicle in front. The contact stated that after striking that vehicle, the vehicle independently started reversing and struck a mailbox and some trees. The brake pedal was depressed; however, the vehicle failed to stop until the rear of the vehicle struck the second tree. The contact stated that none of the air bags deployed. The rear of the vehicle was damaged, and the driver’s side rear wheel was tilted outwards at a 45-degree angle. The contact was taken to the ER and was treated for bruises and pain to the head. A Police report was filed. The vehicle was towed to a Collision Repair center by the police, but was not yet inspected. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,000.

NHTSA ID

11750273

Incident

Jul 13, 2026

Mileage

37,000 mi

The Infotainment Head Unit (IHU) on my 2024 Volvo XC90 has experienced repeated total system blackouts, spontaneous power-cycles, and critical thermal failures while operating at highway speeds (46–77 MPH). The IHU displays a "Cooling Infotainment System" critical warning and fails completely, resulting in total loss of the federally mandated rearview/backup camera (FMVSS 111 violation), GPS navigation, and all safety interfaces while in motion. The dealer confirmed the defect and attempted repair twice but only performed software resets rather than hardware replacement. The dealer documented "FIXED FAILED." Failures have continued and worsened after both repair attempts. Video documentation exists for all incidents (Exhibits A–H, dated May 2–7, 2026, odometer 41,900–42,151 miles). The vehicle's own diagnostic system issued a Critical Thermal Warning on the driver cluster while navigating traffic, confirming a hardware cooling defect. Two failures occurred during active driving maneuvers including a reverse maneuver and highway operation on I-20, creating immediate safety risk to the driver and public. The component is available for inspection. The defect has been confirmed by the Volvo dealer. A Texas Lemon Law complaint has been filed.

NHTSA ID

11736880

Incident

May 8, 2026

At certain times during the day and evening the rear windows are hazy and sometimes hard to see out of.

NHTSA ID

11736825

Incident

Jan 31, 2024

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