SEAT BELTS:FRONT:ANCHORAGE
2024 Hyundai Santa Fe Hybrid
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 34 NHTSA owner-reported complaints for the 2024 Hyundai Santa Fe Hybrid, most frequently naming the driver assistance, electrical and powertrain (other) categories. 4 safety recalls have been issued covering this model year; and 22 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Aug 2024 | 3 | 3 |
| Sep 2024 | 2 | 5 |
| Oct 2024 | 2 | 7 |
| Nov 2024 | 3 | 10 |
| Dec 2024 | 1 | 11 |
| Jan 2025 | 1 | 12 |
| Apr 2025 | 1 | 13 |
| May 2025 | 1 | 14 |
| Jun 2025 | 1 | 15 |
| Jul 2025 | 3 | 18 |
| Aug 2025 | 3 | 21 |
| Sep 2025 | 2 | 23 |
| Oct 2025 | 1 | 24 |
| Jan 2026 | 1 | 25 |
| Feb 2026 | 1 | 26 |
| Apr 2026 | 3 | 29 |
| Jun 2026 | 2 | 31 |
| Jul 2026 | 2 | 33 |
| Aug 2026 | 1 | 34 |
What owners report
Complaints grouped by the component NHTSA recorded
- Driver assistance1223.5%
- Electrical917.6%
- Powertrain (other)815.7%
- Engine713.7%
- Steering35.9%
- Body & structure23.9%
- Brakes23.9%
- Fuel system23.9%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
4 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govBACK OVER PREVENTION:DISPLAY FUNCTION
ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS; VISIBILITY:SUN/MOON ROOF ASSEMBLY
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
I keep getting the alert “Check Forward Attention Warning system”. It’s nonstop even when I’m not driving the vehicle. I have taken it in to the dealership 4 times. This started only after the most recent software update that Hyundai released. The dealership did everything they could, and contacted Hyundai who told them to replace the camera on the steering wheel (which they did). They thought that would fix the problem, and it did not. I believe this is something with the new software update since other users on forums are complaining about this exact alert. It’s sporadic, it happens very frequently though, but it is unpredictable. All of this points to a software update and Hyundai has not fixed this bug in over a year. It’s beyond frustrating that there is no fix and they are just making their customers deal with this issue with no apparent fix.
- NHTSA ID
- 11754264
- Incident
- Jul 14, 2026
The vehicle will not accelerate past 30 mph on the highway. The fuel system will not engage, and the vehicle continues to run on hybrid mode which causes the battery to drain and acceleration to throttle. This occurs on all drive modes and fuel conditions.
- NHTSA ID
- 11750021
- Incident
- Jul 10, 2026
While driving on the highway the vehicle lost power and then lowered the transmission gear and would not accelerate over 17mph regardless of pressure on accelerator. I switched from auto hybrid mode over to sport mode so the gasoline engine could be used yet the transmission would not increase power to the tires. I stopped several times and restarted with no corrections. Vehicle battery drained quickly and vehicle alarm told me to pull over to charge battery. Sat for a few minutes to charge battery, put in drive and vehicle went forward to 17-20 mph and would not go any faster. Pedal was to the floor. The vehicle then gave several alarm lights and system failures. I limped the car home and called roadside assistance. Tried to put car in reverse for an easy tow and the car wouldn't move in reverse.
- NHTSA ID
- 11748308
- Incident
- Jul 4, 2026
The rear power liftgate on my 2024 Hyundai Santa Fe Hybrid (VIN [XXX]) repeatedly opened and closed on its own, without any command from the key fob, interior button, or any occupant. This occurred over a period of several months. It happened while the vehicle was parked and, more dangerously, while the vehicle was in motion at normal driving speeds. An un-commanded liftgate opening while driving creates a serious safety hazard: loss of rear visibility, the risk of unsecured cargo being ejected onto the roadway, and the gate striking a person or object when it deploys unexpectedly. The overnight, un-commanded cycling while parked is extensively documented on my home security cameras, which recorded the gate opening and closing repeatedly throughout the night. The dealer (Williams Hyundai, Lansing, MI) diagnosed the cause as a faulty resistance fault in the rear hatch wiring harness assembly, which sent false signal inputs to the vehicle and triggered the motorized latch and actuators. The repair was completed under the New Vehicle Limited Warranty. A secondary effect of the continuous overnight cycling was repeated deep-discharge of the 12V battery, leaving the vehicle dead on multiple mornings. I am reporting this because the un-commanded operation of a motorized liftgate — particularly while the vehicle is moving — is a safety defect that may not be isolated to my vehicle. I have retained service records, the dealer's diagnostic notes, and the home security footage, and can provide them on request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11747271
- Incident
- Feb 6, 2026
While driving on the highway, my 2024 Santa Fe Hybrid suddenly and without warning lost propulsion power. The loss of power was immediately accompanied by multiple simultaneous warning lights across the instrument cluster, glitching and abnormal behavior of the cluster display, and then a complete electrical shutdown of the vehicle. After the shutdown, the vehicle would not restart. The failure occurred in connection with a software update on the vehicle. At the time of the incident the vehicle had approximately 12,828 miles on it. Losing motive power while traveling at highway speed created a serious crash risk, as the vehicle was unable to maintain or recover speed in moving traffic. No crash, injury, or fire resulted. The vehicle was towed to an authorized Hyundai dealer for diagnosis. I have photographs of the instrument cluster taken at the time of failure showing numerous warning indicators illuminated at once. The symptoms I experienced — progressive or sudden loss of drive power, 12-volt/charging-related faults, and failure to restart — appear consistent with charging-control and DC-to-DC converter failures that have been the subject of prior recalls and complaints on Hyundai electrified vehicles. I am filing this report to document the incident as a safety concern.
- NHTSA ID
- 11745902
- Incident
- Jun 20, 2026
The contact owned a 2024 Hyundai Santa Fe Hybrid. The contact stated that while stopped in highway traffic, the vehicle was rear-ended as part of a multi-vehicle collision. The contact's vehicle was identified as the fourth vehicle in the crash sequence. The entire rear bumper area sustained significant damage. The first vehicle that originated the crash was distracted by his phone, which caused him to crash into the rear of the second vehicle, causing the second vehicle to crash into the rear of the third, resulting in the contact being rear-ended. No property damage. The air bags did not deploy. The vehicle was rendered inoperable, towed to a repair facility, and subsequently declared a total loss by the insurance adjuster. The driver sustained multiple injuries, including a ruptured right breast implant, two lower back herniations, and a neck herniation. A minor child occupant seated on the front passenger's side also sustained a neck herniation. The driver and minor child occupant received medical treatment following the incident. The contact also had her service dog in the rear, and due to the severity of the impact, there was difficulty removing the service dog safely from the vehicle. The contact expressed concern that the seatbelt system did not provide adequate restraint during the collision and related the issue to NHTSA Campaign number 26V218000 (Seat Belts). The dealer and manufacturer had not been notified of the failure. The approximate failure mileage was 30,000
- NHTSA ID
- 11731124
- Incident
- Oct 22, 2025
- Mileage
- 30,000 mi
Our 2024 Hyundai Santa Fe Limited Hybrid, which was purchased brand new in Massachusetts in 2024 has been rattling at the passenger side B-pillar since [XXX] and has been in the dealership now 5 times for repairs and 16 service days. They have found that the vehicle is missing spot welds from point of assembly. Hyundai, as repair attempt #5, provided the dealership with documented instructions to hammer and chisel the frame 6.5 inches apart and insert foam NHVpads to see if the rattling would stop, it did not. Hyundai Techline instructed the dealership to repeat this step again. The dealership refused citing major safety concerns with the frame of the vehicle. All documentation including Hyundai Techline guidance is available and submitted with this complaint. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11730909
- Incident
- Mar 31, 2026
Original letter to Hyundai below. The car is currently at a dealer again for repair of the same issue. Fuel pump replaced in Nov 2025 but issue has returned in March 2026. Videos of the issue recently occurring are available. Good morning, We had our 2024 Santa Fe Hybrid lose power while merging onto the freeway in November 2025. I was pressing the accelerator and it did not do anything, just kept rapidly decelerating. Pulled the car to the shoulder and turned it off completely and back on, and the car started up with the engine running which was unusual- typically the car starts up in silent electric mode. It would not accelerate past a few miles per hour. This has now happened on multiple occasions, disappearing for a few days only to return. It has gotten very dangerous to lose speed and acceleration into a busy freeway and almost caused an accident yesterday. We were thankfully close to a dealer (Glassman Hyundai in Southfield, MI) and were able to limp it a mile down the shoulder at low speed to drop it off. However, they are telling us they have no loaners available to provide us which seems unacceptable with a car under warranty with 18k miles on it. Is there anything you’re able to do to assist? Are there any known fixes for the issue that can be reported to the dealer? Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11730044
- Incident
- Nov 15, 2025
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM
This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2026 1st Navigation Map and Software Update Key Improvements and Additional Improvements tables in this TSB for a list of specific changes. The software can be downloaded via Navigation Updater (NAU) and updated by USB.
AIR BAGS
The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.
AIR BAGS
The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or non‑certified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.
ELECTRICAL SYSTEM
Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink functions. This may be due to an occasional disconnection on Verizon’s communication network. Follow the procedures in this bulletin to verify Bluelink Data Communication Unit (DCU) network connection and if needed, reset the DCU in Dealer Mode to resolve the connection.
ELECTRICAL SYSTEM
Certain Santa Fe Hybrid (MX5A HEV) vehicles may experience a discharged battery condition due to the Fingerprint Module (FPM) not entering 'SLEEP' mode when the ignition is turned off. This bulletin provides instructions to perform a software update with revised logic for the FPM.
ELECTRICAL SYSTEM
Certain Santa Fe Hybrid (MX5A HEV) vehicles may experience a discharged battery condition due to the Fingerprint Module (FPM) not entering 'SLEEP' mode when the ignition is turned off. This bulletin provides instructions to perform a software update with revised logic for the FPM.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.