2024 Ford F-150 Hybrid

Ever since the last OTA software update to SYNC 26.2.8.3 on 9/11/2026 my auto high beam functionality has started working erratically. It seems to be much worse below 50 MPH. The high beams will not shut off for approaching cars or it they might start flashing on and off. I have had multiple cars flash their high beams back at me. They will also not shut off consistently while following vehicles. Blinding oncoming traffic certainly has to be considered a safety risk.

NHTSA ID

11768985

Incident

Sep 14, 2026

2024 ford f150 having identical issue that was covered under recall 23S35. that involves wire harness routing along rear axle. I’m asking ford dealership out of good faith to include my vehicle in this recall. However, no luck. My vehicle was 177 miles over the bumper to bumper warranty when the warning light alerted me.

NHTSA ID

11768620

Incident

Oct 1, 2026

February, 2026 — approximately 14,039 miles. The vehicle experienced a breakdown/engine shutdown on a major highway. The truck was towed to a Ford Service Dept and they described it as "engine failure" and "repair throttle body". We were lucky to not be involved in an accident with the truck suddenly shutting off at 70mph. August 20, 2026 through August 28, 2026 — 22,824 miles. I reported multiple serious concerns. After driving, stopping the vehicle, and returning approximately 10 minutes later, numerous IPC warning codes appeared and the vehicle could not be shifted into reverse or drive until after cycling the ignition several times. The vehicle required a tow-in to the dealer. On one of the incidents the truck again shutdown and had to be towed. The dealership advised it's a software problem. This power-boost F150 truck is unsafe.

NHTSA ID

11767740

Incident

Feb 17, 2026

While driving on a controlled-access highway, BlueCruise Hands-Free was active. The Adaptive Cruise Control was set to 65 MPH and the vehicle’s recognized speed limit was 65 MPH. My foot was not on the accelerator. The vehicle unexpectedly accelerated beyond the 65 MPH set speed. The vehicle continued accelerating on its own and subsequently reached approximately 82 MPH. At approximately 82 MPH, the instrument cluster showed the cruise setting at approximately 85 MPH while the detected speed limit remained 65 MPH. I did not intentionally increase the cruise set speed to 85 MPH. The vehicle was operating in Hands-Free BlueCruise during the event. The system subsequently displayed “Keep hands on steering wheel.” I have the video documenting the instrument-cluster displays during the event. This created a serious safety hazard because the vehicle accelerated approximately 17 MPH above the posted/detected 65 MPH speed limit without intentional accelerator input or intentional increase of the cruise setting. This situation happened at least 3 more times before I completely disengaged the hand free feature due to safety concerns.

NHTSA ID

11763865

Incident

Sep 12, 2026

Following an over-the-air (OTA) software update installed to my vehicle on Wednesday, all digital controls on the steering column/steering wheel console became completely non-functional by Thursday morning. Specifically affected systems include: Turn signal / blinker controls Windshield wiper controls and washer fluid activation Steering wheel-mounted media, phone, and instrument cluster dash navigation buttons A subsequent OTA update installed today did not resolve the issue. The inability to signal lane changes or turns and the complete loss of wiper and windshield cleaning controls create an immediate safety hazard, severely degrading vehicle visibility and signaling capabilities in active traffic. There were no prior warning indicators or messages preceding this failure. The vehicle was brought to an authorized dealership to schedule diagnosis and repair, but their earliest service opening is September 30th. While booking the appointment, the service advisor noted that other vehicles have recently experienced component and module failures following recent OTA software updates (specifically citing a customer whose vehicle cameras completely failed after an update). The vehicle remains available for inspection upon request.

NHTSA ID

11763710

Incident

Sep 9, 2026

While driving my 2024 Ford F-150 Lariat PowerBoost at highway speed, the panoramic sunroof glass suddenly shattered without warning. The truck had been parked inside my garage immediately beforehand. Approximately three minutes after leaving the garage, I entered the highway, and about two minutes later there was an extremely loud bang. There was no indication that any object or road debris struck the vehicle before the glass shattered. The interior sunshade was closed at the time, which prevented broken glass and debris from falling into the passenger compartment. After hearing the bang, I noticed significant wind noise and discovered that the panoramic roof glass had shattered. There was no known impact or other event that would explain the sudden failure. I am reporting this because the unexpected shattering of panoramic roof glass while a vehicle is traveling at highway speed presents a potential safety hazard to occupants.

NHTSA ID

11760650

Incident

Aug 28, 2026

Several times now the truck will get "stuck" in N or D and will not move. No loss of power, and can't manually shift out to park. Now waiting for a tow to the dealer, they were supposed to correct this when I took it in the last time it happened but didn't. There are a lot of online complaints IRT this issue with the powerboost 150 and other 150s. Mine was made at the Dearborn plant. Huge safety issue and it needs to be addressed

NHTSA ID

11757348

Incident

Aug 17, 2026

From what I read this is a know issue with ford. My gear would not shift from drive to park. This is the second time this has happened to me. The first time it was stuck in neutral. With a flashing light on the shifter

NHTSA ID

11751717

Incident

Jul 20, 2026

Some 2024 F-150 vehicles may exhibit a condition where the volume is limited to 14 with a "MyKey volume limited" message in the center display screen. To resolve this concern, disconnect the vehicle's 12-volt battery cables for 10 minutes and reconnect. For hybrid vehicles, disconnect the vehicle's primary 12-volt battery and the auxiliary battery located under the rear seat. Refer to Workshop Manual (WSM), Section 414-01. For claiming, use causal part 10849 and labor operation 10654C.

Some 2024 F-150 vehicles may exhibit a condition where the volume is limited to 14 with a "MyKey volume limited" message in the center display screen. To resolve this concern, disconnect the vehicle's 12-volt battery cables for 10 minutes and reconnect. For hybrid vehicles, disconnect the vehicle's primary 12-volt battery and the auxiliary battery located under the rear seat. Refer to Workshop Manual (WSM), Section 414-01. If a battery reset does not resolve this solution inform customers that engineering is currently working on a solution. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. If a customer's vehicle exhibits this concern, submit a Vehicle Concern Report. To submit a report, click on the "Submit Global Concern Report (GCR)" link at the upper right of the PTS Vehicle ID screen (vehicle identification number ÝVIN¨ required) and fill out the form. Include the article number of this message in the text of the form. Do not use the "Report A Problem" link to submit a report for this condition.

Certain 2025 Model Year F-150 Hybrid Vehicles Software Update - APIM