2024 Ford F-150 Hybrid Problems

Several times now the truck will get "stuck" in N or D and will not move. No loss of power, and can't manually shift out to park. Now waiting for a tow to the dealer, they were supposed to correct this when I took it in the last time it happened but didn't. There are a lot of online complaints IRT this issue with the powerboost 150 and other 150s. Mine was made at the Dearborn plant. Huge safety issue and it needs to be addressed

See attached document for complaint.

Several times now the truck will get "stuck" in N or D and will not move. No loss of power, and can't manually shift out to park. Now waiting for a tow to the dealer, they were supposed to correct this when I took it in the last time it happened but didn't. There are a lot of online complaints IRT this issue with the powerboost 150 and other 150s. Mine was made at the Dearborn plant. Huge safety issue and it needs to be addressed

On Friday, June 12, 2026, the check engine light illuminated on my vehicle. I took it to my local Ford dealer on Saturday, June 13, 2026. The dealer diagnosed the issue as a defective Gear Shift Module (GSM) and quoted approximately $1,000 for replacement. The service advisor informed me that failure to repair this component could result in the vehicle becoming unable to shift into Park or unable to shift out of Park. This defect poses a serious safety risk, as it could prevent the truck from being properly secured when parked, potentially allowing it to roll away, into traffic, or cause injury to persons or property. Ford is aware of this issue, as a Technical Service Bulletin (TSB) has been issued for it. However, the repair is currently being treated as a customer-pay item rather than a warranty or safety-related repair. This condition represents a significant safety concern that could affect many other 2024 F-150 owners. I urge NHTSA to investigate this matter promptly to determine if a recall or mandatory safety fix is warranted. I am available to provide additional details, including the dealership repair order, diagnostic information, and any supporting documentation. Thank you for your attention to this important vehicle safety issue.

While driving on a controlled-access highway, BlueCruise Hands-Free was active. The Adaptive Cruise Control was set to 65 MPH and the vehicle’s recognized speed limit was 65 MPH. My foot was not on the accelerator. The vehicle unexpectedly accelerated beyond the 65 MPH set speed. The vehicle continued accelerating on its own and subsequently reached approximately 82 MPH. At approximately 82 MPH, the instrument cluster showed the cruise setting at approximately 85 MPH while the detected speed limit remained 65 MPH. I did not intentionally increase the cruise set speed to 85 MPH. The vehicle was operating in Hands-Free BlueCruise during the event. The system subsequently displayed “Keep hands on steering wheel.” I have the video documenting the instrument-cluster displays during the event. This created a serious safety hazard because the vehicle accelerated approximately 17 MPH above the posted/detected 65 MPH speed limit without intentional accelerator input or intentional increase of the cruise setting. This situation happened at least 3 more times before I completely disengaged the hand free feature due to safety concerns.

Following an over-the-air (OTA) software update installed to my vehicle on Wednesday, all digital controls on the steering column/steering wheel console became completely non-functional by Thursday morning. Specifically affected systems include: Turn signal / blinker controls Windshield wiper controls and washer fluid activation Steering wheel-mounted media, phone, and instrument cluster dash navigation buttons A subsequent OTA update installed today did not resolve the issue. The inability to signal lane changes or turns and the complete loss of wiper and windshield cleaning controls create an immediate safety hazard, severely degrading vehicle visibility and signaling capabilities in active traffic. There were no prior warning indicators or messages preceding this failure. The vehicle was brought to an authorized dealership to schedule diagnosis and repair, but their earliest service opening is September 30th. While booking the appointment, the service advisor noted that other vehicles have recently experienced component and module failures following recent OTA software updates (specifically citing a customer whose vehicle cameras completely failed after an update). The vehicle remains available for inspection upon request.

Several times now the truck will get "stuck" in N or D and will not move. No loss of power, and can't manually shift out to park. Now waiting for a tow to the dealer, they were supposed to correct this when I took it in the last time it happened but didn't. There are a lot of online complaints IRT this issue with the powerboost 150 and other 150s. Mine was made at the Dearborn plant. Huge safety issue and it needs to be addressed

Dash said look for safe place to pull over. When turned engine off, it would not start again. Had to wait hours to get it towed to dealership. Been there over 5 weeks and they still don't know what's wrong but suspect hybrid battery problem. Only about 21k miles and 18 mo old. No loaner provided.

Dash said look for safe place to pull over. When turned engine off, it would not start again. Had to wait hours to get it towed to dealership. Been there over 5 weeks and they still don't know what's wrong but suspect hybrid battery problem. Only about 21k miles and 18 mo old. No loaner provided.

I am submitting a formal safety complaint regarding a known but unresolved software defect affecting the oil life monitoring system in the 2024 Ford F-150 (non-Lightning models). Ford has internally acknowledged the issue in Technical Service Bulletin (TSB) 25-2331, dated July 18, 2025, but has not issued a recall or public notification to affected owners. Summary of the Defect: The vehicle's instrument panel cluster (IPC) reduces the reported oil life to 0% in less than 1,000 miles, even under normal driving conditions. Ford attributes this to flawed software logic in the IPC module. The oil life monitor is a critical engine maintenance indicator relied upon by vehicle owners to prevent premature wear or catastrophic engine failure. Faulty or misleading oil diagnostics can result in: Drivers disregarding future oil life warnings, assuming they are incorrect Operators running engines with degraded oil beyond safe limits Loss of trust in onboard diagnostics, affecting broader vehicle safety behavior Avoidable mechanical damage, particularly for owners following the vehicle’s built-in guidance Ford’s TSB instructs dealers to reprogram several modules, including the IPC, APIM, BCM, GWM, and TCU, but only if a customer complains. There is no recall, no public campaign, and no direct owner communication. This leaves potentially thousands of vehicles on the road with faulty maintenance guidance—and owners unaware of it. Why This Warrants Recall Action: This is not a cosmetic or comfort issue. It is a misrepresentation of core engine health diagnostics that, if followed blindly (as owners are instructed to), could cause premature engine wear or failure. The behavior directly undermines the purpose of onboard diagnostics and scheduled maintenance. I urge the NHTSA to investigate TSB 25-2331 and consider elevating this matter to a formal safety recall, or at minimum, compel Ford to issue a customer service campaign notifying all potentially affected owners.

Following an over-the-air (OTA) software update installed to my vehicle on Wednesday, all digital controls on the steering column/steering wheel console became completely non-functional by Thursday morning. Specifically affected systems include: Turn signal / blinker controls Windshield wiper controls and washer fluid activation Steering wheel-mounted media, phone, and instrument cluster dash navigation buttons A subsequent OTA update installed today did not resolve the issue. The inability to signal lane changes or turns and the complete loss of wiper and windshield cleaning controls create an immediate safety hazard, severely degrading vehicle visibility and signaling capabilities in active traffic. There were no prior warning indicators or messages preceding this failure. The vehicle was brought to an authorized dealership to schedule diagnosis and repair, but their earliest service opening is September 30th. While booking the appointment, the service advisor noted that other vehicles have recently experienced component and module failures following recent OTA software updates (specifically citing a customer whose vehicle cameras completely failed after an update). The vehicle remains available for inspection upon request.

Front panel of the sunroof randomly shattered after closing the door to enter. The truck was in park. Ford says it must’ve been a rock or damage to it since glass doesn’t randomly shatter but there wasn’t any. Truck is less than a year old and 10,000 miles. Truck is currently at the dealership while I figure out options/warranties. Dealer initially said warranty only covers defects, not glass. Coincidentally, there was a recall notice for area near sunroof but Ford/Dealer say it has no correlation.

Following an over-the-air (OTA) software update installed to my vehicle on Wednesday, all digital controls on the steering column/steering wheel console became completely non-functional by Thursday morning. Specifically affected systems include: Turn signal / blinker controls Windshield wiper controls and washer fluid activation Steering wheel-mounted media, phone, and instrument cluster dash navigation buttons A subsequent OTA update installed today did not resolve the issue. The inability to signal lane changes or turns and the complete loss of wiper and windshield cleaning controls create an immediate safety hazard, severely degrading vehicle visibility and signaling capabilities in active traffic. There were no prior warning indicators or messages preceding this failure. The vehicle was brought to an authorized dealership to schedule diagnosis and repair, but their earliest service opening is September 30th. While booking the appointment, the service advisor noted that other vehicles have recently experienced component and module failures following recent OTA software updates (specifically citing a customer whose vehicle cameras completely failed after an update). The vehicle remains available for inspection upon request.

The contact owns a 2024 Ford F-150. The contact stated that while driving at various speeds, the blind spot detector alert system stopped functioning on the driver's and passenger’s side. The contact stated that the vehicle was taken to a dealer who advised that there was water inside the rear driver's side taillight through a hairline fracture and was causing the short circuit of the feature. The contact stated that there were two cracks, and one crack was showing on the surface of the taillight assembly, and the other crack was forming on the inside of the assembly. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 18,000.

What component or system failed or malfunctioned, and is it available for inspection upon request? When the brakes were applied, the vehicle accelerated instead of slowing down/stopping. The vehicle is available for inspection and we are begging for someone to investigate this as we do not want to get behind the wheel of this truck if the issue is determined and rectified. How was your safety or the safety of others put at risk? Because of the above issue, the car accelerated and crashed into a building putting the driver and passenger at risk. The airbags deployed. The vehicle went over a walkway where, luckily, no one was walking or they would have been seriously injured or potentially killed. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Ford keeps telling us to work with our insurance company. The insurance company did an estimate for the repairs, but they are not able to inspect the vehicle and determine the cause of the malfunction. Our insurance adjuster said that Ford needs to be the one to access the black box and perform testing to determine the malfunction. Ford has been unresponsive to our claim and the service manager where the vehicle is sitting will not touch the truck due to it being a Ford liability. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, the vehicle just suddenly accelerated when the brake was applied. The airbags deployed when the truck hit the building, the horn went off and wouldn't stop, and the brakes are stuck (unable to apply pressure).

The contact rented a 2024 Ford F-150. The contact stated that while attempting to reverse, the vehicle independently accelerated. The contact stated that the brakes failed to respond as needed. The contact was able to steer the vehicle and ended up in a neighbor's driveway. The contact was then able to shift into the park gear. There were no warning lights illuminated. The contact informed the Enterprise Rental Car where the vehicle was rented of the failure. The vehicle was not taken to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and filed a complaint. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 25,000.

2024 Ford F-150 Platinum PowerBoost Hybrid. Diagnostic codes for power steering loss and CAN bus communication faults documented at 337 miles, well within the 3-year/36,000-mile new vehicle warranty. The vehicle has been at a Ford dealer since March 10, 2026 for symptoms including the truck randomly turning off while driving and loss of power steering communication. As of this report, the truck has been at the dealer 58 days without resolution. Documented diagnostic findings include: Lost Communication with PSCM (U0131), SCP/J1850 Communications Bus Fault (U1028), permanent code P1A42 Propulsion System Status Signal Performance, hybrid-specific High Voltage System Interlock U3523-00, Steering Position Sensor P060A, no communication with Power Steering Control Module, intermittent PCM communication during self-tests, BCMC fuse 69 with no power, and circuit CBB69 with no voltage. A Ford Field Service Engineer was dispatched April 23, 2026. On April 24, 2026 the dealer located damaged wiring inside a harness behind the BCMC bracket. Prior to that, the dealer escalated through R&I of multiple modules (PSCM, PCM, BCMC, Gateway Module access) over 45 days without locating the actual cause. The vehicle is currently subject to NHTSA recall 26V104 / Ford 26C10 (Trailer Module loss of communication at startup) issued 3/18/2026, status Recall Incomplete. The recall describes the same general failure mode (module communication loss at startup) the customer has been experiencing. Power steering loss while driving is a serious safety concern, particularly given the vehicle's hybrid drivetrain and CAN-bus-dependent safety systems.

Driver seat cushion. Vehicle has 1300 miles on it. moved seat forward and the seat bottom is crooked which is very uncomfortable to drive now as it causes low back pain and is not good for a person like myself with lumbar fusion. Your left leg has no seating area other than your left leg is off the cushion and between door panel seat is probably 15 degrees to right from being centered. Tried to move seat forward and back and up and down with no results. Took back to dealer 6-10-2025 they supposedly looked at the seat track and see nothing wrong with it, without removing seat you would not be able to tell what is defective which dealer didn't do. Compared seat to 2025 model seat is straight. Reading the internet seems to be a manufacturing defect with seats on Ford F150. Can provide vehicle for inspection.