RoadVitals

2023 Ford F-150 Hybrid

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
93
+4 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 93 NHTSA owner-reported complaints for the 2023 Ford F-150 Hybrid, most frequently naming the electrical, powertrain (other) and engine categories. 22 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesDriver assistancePowertrain (other)
Filed Aug 3, 2026

I am reporting a safety-related transmission problem I experienced with my 2023 Ford F-150 equipped with the 10R80 automatic transmission. While driving normally, the transmission suddenly does not accelerate for up to 3 seconds while pressing the gas pedal, brakes either harshly or too soft at varying times, and very irregularly. This occurred while accelerating onto the highway, and almost every time I am braking at a stop sign or light, creating a potentially dangerous situation because the truck did not respond as expected when I needed predictable acceleration, propulsion, or deceleration. I believe this incident may be related to the known 10R80 CDF clutch-cylinder/sleeve problem. Ford technical information identifies axial movement of the CDF sleeve that can cause hydraulic-circuit leaks and harsh or delayed engagement and shifting. This condition can result in slipping, RPM flares, delayed engagement, unexpected gear changes, harsh downshifts, lurching, or loss of propulsion. This is a safety concern, not merely a transmission quality or reliability issue. Unexpected loss of propulsion or unpredictable shifting while merging, accelerating into traffic, crossing an intersection, turning, traveling at highway speeds, slowing down, and stopping, can create a collision hazard. Because I personally experienced this unexpected transmission event, I request that NHTSA investigate the 10R80 CDF clutch-cylinder/sleeve condition in Ford F-150s. Please review Ford warranty claims, dealer repair records, transmission replacements, consumer complaints, and field-failure data to determine whether this is a safety defect requiring a recall. I believe owners should not have to wait for a potentially dangerous transmission failure before this known condition is addressed.

NHTSA ID
11754497
Incident
Aug 1, 2026
Powertrain (other)
Filed Aug 1, 2026

I am reporting a safety-related transmission problem I experienced with my 2023 Ford F-150 equipped with the 10R80 automatic transmission. While driving normally, the transmission suddenly lost the selected gear, its slipped, shifted violently, RPMs flared, unexpectedly downshifted from 5th to 1st. So I took it in and they said it was my torque converter going out, and that it wasn’t something that they were aware of being a problem. This occurred when accelerating, merging onto a highway, turning, or just when driving straight. Creating a potentially dangerous situation because the truck did not respond as expected when I needed predictable acceleration or propulsion. I believe this incident may be related to the known 10R80 CDF clutch-cylinder/sleeve problem. Ford technical information identifies axial movement of the CDF sleeve that can cause hydraulic-circuit leaks and harsh or delayed engagement and shifting. This condition can result in slipping, RPM flares, delayed engagement, unexpected gear changes, harsh downshifts, lurching, or loss of propulsion. This can cause strain and damage to other parts on the transmission as well. This is a safety concern, not merely a transmission quality or reliability issue. Unexpected loss of propulsion or unpredictable shifting while merging, accelerating into traffic, crossing an intersection, turning, or traveling at highway speed can create a collision hazard. Because I personally experienced this unexpected transmission event, I request that NHTSA investigate the 10R80 CDF clutch-cylinder/sleeve condition in Ford F-150s. Please review Ford warranty claims, dealer repair records, transmission replacements, consumer complaints, and field-failure data to determine whether this is a safety defect requiring a recall. I believe owners should not have to wait for a potentially dangerous transmission failure before this known condition is addressed.

NHTSA ID
11754155
Incident
Jul 18, 2026
Powertrain (other)
Filed Aug 1, 2026

I am reporting a safety-related transmission problem I experienced with my 2023 Ford F-150 equipped with the 10R80 automatic transmission. While driving normally, the transmission suddenly fails to engage then randomly shifts violently. This occurs when merging onto a highway, crossing an intersection, traveling at highway speed, stop-and-go traffic,creating a potentially dangerous drive. This is common issue with this type of transmission, mostly related to the drum itself; slipping thus causing its erratic behavior.

NHTSA ID
11754137
Incident
Jul 31, 2026
Powertrain (other)
Filed Jul 29, 2026

Vehicle came in for service and the gear selector lever on the steering column was found to be loose. Upon further inspection it was found that the two phillips head screws that hold the gear selector lever to the column assembly had come loose and one had fallen out completely.

NHTSA ID
11753479
Incident
Jul 29, 2026
BrakesExterior lighting
Filed Jun 23, 2026

The driver's side rear light is full of moisture and some water. It is available for inspection. The Ford dealership in Beeville Texas Coastal Bend Ford inspected it already and informed me that it would cost $1,400 to replace and that it was only going to get worse. They also informed me that Ford allows a certain percentage of moisture and water to be in there safely. When you see the pictures this is definitely unacceptable and unsafe. This is causing the reverse lights to flicker intermittent. The moisture accumulation inside the lights can result in inoperative or flickering reverse lamp function. Inoperative reverse lamps may reduce the awareness of other motorists or road users of the driver's intention to operate the vehicle in reverse gear increasing the risk of injury or crash. I bought the vehicle from a Ford dealership in Austin Texas less than 10 days ago. I reported it to them and they stated it wouldn't be covered under warranty. The best assessment in my opinion of cause is going to be microcracks in the outer lens. Because my truck is a 2023 Ford F-150 King Ranch, and there is a known recall for the same issue for 2022-2023 Lariat and Platinum models, so this can't be a coincidence. Refer NHTSA recall number 23V-418

NHTSA ID
11745962
Incident
Jun 13, 2026
Powertrain (other)
Filed Jun 16, 2026

transmission failure while driving resulting in vehicle shutting down on turnpike. ford was paid to fix trans. and failed, now the vehicle sits in ford autonation margate florida. I believe there is a history of transmission issues with the 10 speed transmission, but this was unsafe . I had to coast across 4 lanes to the shoulder.

NHTSA ID
11744401
Incident
May 14, 2026
Electrical
Filed Jun 4, 2026

tried to get ford to install Heated Steering Wheel Performance Upgrade 22G06 on this and they claim the case was closed and denied because of the credit on my window sticker they closed my case ID without even notifying me about it. (Ford CASE ID for heated steering module. XXX). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11742018
Incident
May 20, 2026
Fuel system
Filed May 14, 2026

I have a 2023 f150 powerboost. I slowed down to a yielding sign to turn right onto the state highway. The engine was in electric mode, I went to push the acceleration pedal and nothing happened. The truck would not accelerate for 4-5 seconds. I then put the accelerator pedal to the floor and it finally engaged and the truck flew. I’ve had it happen once before but for only a second so I thought nothing of it. It was a scary experience as I could have been hit if another drive wasn’t paying attention. I’m scared to drive it now, and have made an appointment with the local ford dealership to diagnose. No engines lights are on. Only happens when stopping briefly.

NHTSA ID
11737813
Incident
May 13, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

25M04

FUEL/PROPULSION SYSTEM

Certain 2021-2023 Model Year F-150 HEV Vehicles Replacement of Exhaust Gas Heat Exchanger Coolant Spigot, If Required Owner Letters

25M04

FUEL/PROPULSION SYSTEM

Certain 2021-2023 Model Year F-150 HEV Vehicles Replacement of Exhaust Gas Heat Exchanger Coolant Spigot, If Required

25N05

ENGINE

Certain 2021-2023 Model Year F-150 HEV Vehicles Replacement of Exhaust Gas Heat Recovery Coolant Spigot In the affected vehicles, the Exhaust Gas Heat Recovery (EGHR) coolant spigot may develop a crack due to a weaker-than-intended coolant spigot having been used in a prior repair. As a result, coolant may leak out of the engine, and one or more warning lights, such as the Check Engine Light, may illuminate.

23B57 S1

ELECTRICAL SYSTEM

Certain 2022 and 2023 Model Year F-150 Battery Electric Vehicles (BEV) Battery Energy Control Module (BECM) Software Update

SSM 52244

ENGINE AND ENGINE COOLING; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost hybrid engine, 2020-2023 Explorer vehicles equipped with a 3.3L hybrid engine and 2020-2023 Aviator vehicles equipped with a 3.0L hybrid engine may exhibit a malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0A1E stored in the powertrain control module (PCM) and auto start/stop disabled. This may be due to a loose wiring connection to the belt integrated starter generator (BISG). The Workshop Manual (WSM) has recently been updated to provide new direction for DTC P0A1E. Refer to the WSM, Section 303-06 Starting System, Diagnosis and Testing, Starting System for applicable diagnosis.

SSM 52240

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Some 2023 F-150 Lightning vehicles built on or after 31-Jul-2023 may exhibit DTC P2DA6 stored in the secondary on board diagnostic module C (SOBDMC). If there are no observable symptoms associated with this DTC, this condition does not affect vehicle operation or durability and no additional diagnosis or service is required for this condition. If there is a lack of heat in the vehicle cabin and this DTC is present, refer to the Workshop Manual (WSM), Section 412-00 Climate Control System - General Information, Diagnosis and Testing for diagnosis.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford F-150 Hybrid by model year
YearComplaintsRecallsInvestigationsIssue Index
2026100
2025152043.4
2024300047.6
2023Viewing930036.0
20222070039.0
20212460038.7

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.