2023 Honda Accord

On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.

Had accident and airbags didn’t deployed

NHTSA ID

11776689

Incident

Nov 7, 2026

Steering wheel “sticks” while on a straight road, at highway speed, when making slight corrections from left to right. Problem appears to be getting worse requiring more force to overcome “sticking”.

NHTSA ID

11776653

Incident

Nov 7, 2026

The car was recalled for a software update involving the IMC. The update was completed on XXX. Since that time none of the software components work. I cannot use Google assist. I cannot use the saved information before the update. Many other issues that were not present prior to the update. I have gone back 6 times to the Honda dealer (Brilliance Honda in [XXX]) each time they look it over and say it will download something once I get home. It never downloads anything and I have to reschedule yet another appointment. Also one associate wanted me to sign an invoice for $189.00 but said there would not be a charge. I told him if there is no charge I will wait until the corrections are made and he walked away annoyed and refused to help me. This software update was to correct a problem that Honda caused by not loaded the software correctly. It can cause the car to stop suddenly and this of course would cause a horrible accident. I also believe they are stringing me along hoping I will give up. The car was expensive and has been recalled numerous times. I feel it may not be safe and I cannot get the Honda dealer to fix it and they are just asking me to come back and come back and come back. Help please. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11774984

Incident

Oct 30, 2026

The vehicle's infotainment system displays an OTA software update error message on every startup. Honda dealerships are unable to address this issue without further intervention and software updates from Honda corporate. Dealer has stated that this issue may interfere with reliable over-the-air software updates, including any potential safety-related updates delivered through this OTA system.

NHTSA ID

11773777

Incident

Oct 26, 2026

While driving on interstate highway at normal highway speed car sun roof glass shattered without being impacted by anything to my knowledge. Due to the cover being pulled closed the glass did not rain down into passenger compartment but otherwise it could have.

NHTSA ID

11773353

Incident

Oct 14, 2026

Description: This is my second NHTSA complaint regarding unprompted automatic emergency braking in this vehicle. While driving at normal speed on [XXX], with no obstacle, pedestrian, or vehicle ahead, the vehicle's forward collision system activated without warning — audible alert sounded followed by the vehicle automatically applying hard braking and coming to an abrupt stop in the roadway. There was no obstruction, stopped traffic, or hazard present to justify the activation. I had 4 passengers in the vehicle at the time, including two children. The vehicle came to a sudden, forceful stop, creating a risk of rear-end collision from following traffic and a jolt risk to occupants. This is a recurring defect — I filed a prior NHTSA complaint for a similar unprompted braking event [reference no-XXX ] that resulted in a shoulder/neck injury to me as well as headache. Both incidents are documented on dash camera video and audio, including the audible system alert preceding each braking event. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11771981

Incident

Oct 18, 2026

2023 Honda Accord, 79,000 miles. Steering binds and feels sticky at highway speeds, making it dangerous to micro-adjust. Same issue as the 24V-744 Honda recall, but Accord is excluded20

NHTSA ID

11770959

Incident

Oct 10, 2026

I was driving on an interstate in Florida on vacation while using my GPS which was showing on my cars screen. As I was following directions the screen went blank. This caused me to not know which exit to take as it came across exits and while cars following behind me the lost of GpS guidance in the mist of it giving me a direction caused a panic. I use GPS systems all the time and that was the reason the car was purchased because of the gps system and screen. I have been having issues with this screen going out several times and have reported to my dealership and even wrote a letter to Honda’s main office. I was advised by the main office that this is a known issue and there is no fix for it at this time. I have been told by the dealership since I purchased the car in 2023 maybe after 2 months of having the car I experienced issues with this car and screen. It goes blank and volume controls stop working and all I’ve heard from them is it is a known issue when no fix at this time. This issue could have caused me to get into a bad accident due to face the screen going out without any warning while driving on an unknown interstate with vehicles driving between 70-80 miles per hour.

NHTSA ID

11769258

Incident

Jun 16, 2026

Service Bulletin - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, and/or misfire. In some cases, DTCs P0300 through P0304 may also be stored (DTCs are not required for repair).

Service Bulletin - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, misfire and/or DTCs P0300 thru P0304 stored.

Dealer Message - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, misfire, and/or DTCs P0300 through P0304 stored.

Over The Air - Due to a software programming issue of the Telematics Control Unit (TCU, also referred to as TSU), certain functions may not operate as designed when accessed from the Screen Audio display. This condition results in an error message displayed on the screen indicating "Setting Update Failure" when customers try to change certain settings.

Service Bulletin - There is a dull creaking, rubbing, popping, or clicking noise coming from the front of the vehicle while turning at low speeds potentially due to the bump stop contacting the top of the front damper body.

Tech Line Summary - The vehicle's infotainment system displays previously viewed SMS messages upon each ignition cycle, when the customer's Android phone is connected via Bluetooth.