2023 Honda Accord Owner Complaints

Had accident and airbags didn’t deployed

NHTSA ID

11776689

Incident

Nov 7, 2026

Steering wheel “sticks” while on a straight road, at highway speed, when making slight corrections from left to right. Problem appears to be getting worse requiring more force to overcome “sticking”.

NHTSA ID

11776653

Incident

Nov 7, 2026

The car was recalled for a software update involving the IMC. The update was completed on XXX. Since that time none of the software components work. I cannot use Google assist. I cannot use the saved information before the update. Many other issues that were not present prior to the update. I have gone back 6 times to the Honda dealer (Brilliance Honda in [XXX]) each time they look it over and say it will download something once I get home. It never downloads anything and I have to reschedule yet another appointment. Also one associate wanted me to sign an invoice for $189.00 but said there would not be a charge. I told him if there is no charge I will wait until the corrections are made and he walked away annoyed and refused to help me. This software update was to correct a problem that Honda caused by not loaded the software correctly. It can cause the car to stop suddenly and this of course would cause a horrible accident. I also believe they are stringing me along hoping I will give up. The car was expensive and has been recalled numerous times. I feel it may not be safe and I cannot get the Honda dealer to fix it and they are just asking me to come back and come back and come back. Help please. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11774984

Incident

Oct 30, 2026

The vehicle's infotainment system displays an OTA software update error message on every startup. Honda dealerships are unable to address this issue without further intervention and software updates from Honda corporate. Dealer has stated that this issue may interfere with reliable over-the-air software updates, including any potential safety-related updates delivered through this OTA system.

NHTSA ID

11773777

Incident

Oct 26, 2026

While driving on interstate highway at normal highway speed car sun roof glass shattered without being impacted by anything to my knowledge. Due to the cover being pulled closed the glass did not rain down into passenger compartment but otherwise it could have.

NHTSA ID

11773353

Incident

Oct 14, 2026

Description: This is my second NHTSA complaint regarding unprompted automatic emergency braking in this vehicle. While driving at normal speed on [XXX], with no obstacle, pedestrian, or vehicle ahead, the vehicle's forward collision system activated without warning — audible alert sounded followed by the vehicle automatically applying hard braking and coming to an abrupt stop in the roadway. There was no obstruction, stopped traffic, or hazard present to justify the activation. I had 4 passengers in the vehicle at the time, including two children. The vehicle came to a sudden, forceful stop, creating a risk of rear-end collision from following traffic and a jolt risk to occupants. This is a recurring defect — I filed a prior NHTSA complaint for a similar unprompted braking event [reference no-XXX ] that resulted in a shoulder/neck injury to me as well as headache. Both incidents are documented on dash camera video and audio, including the audible system alert preceding each braking event. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11771981

Incident

Oct 18, 2026

2023 Honda Accord, 79,000 miles. Steering binds and feels sticky at highway speeds, making it dangerous to micro-adjust. Same issue as the 24V-744 Honda recall, but Accord is excluded20

NHTSA ID

11770959

Incident

Oct 10, 2026

I was driving on an interstate in Florida on vacation while using my GPS which was showing on my cars screen. As I was following directions the screen went blank. This caused me to not know which exit to take as it came across exits and while cars following behind me the lost of GpS guidance in the mist of it giving me a direction caused a panic. I use GPS systems all the time and that was the reason the car was purchased because of the gps system and screen. I have been having issues with this screen going out several times and have reported to my dealership and even wrote a letter to Honda’s main office. I was advised by the main office that this is a known issue and there is no fix for it at this time. I have been told by the dealership since I purchased the car in 2023 maybe after 2 months of having the car I experienced issues with this car and screen. It goes blank and volume controls stop working and all I’ve heard from them is it is a known issue when no fix at this time. This issue could have caused me to get into a bad accident due to face the screen going out without any warning while driving on an unknown interstate with vehicles driving between 70-80 miles per hour.

NHTSA ID

11769258

Incident

Jun 16, 2026

I have experienced phantom braking multiple times but it happened at the worst time yesterday & because of that my shoulder is hurting alot. I was driving on the road when suddenly car hit the brake without any warnings. This has caused whiplash and headache as well because of it. This phantom braking incident has happened many times just this time it was recorded on my dash cam.

NHTSA ID

11767579

Incident

Sep 27, 2026

Sticky and unresponsive steering accompanied by loud clicking in the steering rack and gear box.

NHTSA ID

11763777

Incident

Sep 6, 2026

The contact owns a 2023 Honda Accord. The contact stated that while driving at an undisclosed speed, smoke started coming from underneath the front driver’s side seat. The contact looked down and became aware that the front driver’s side seat belt anchor had caught fire. No warning lights were illuminated. The contact stated that the vehicle had been involved in a crash prior to the fire, and the front passenger’s side of the vehicle had crashed into rear left door of another vehicle. No injuries were sustained, and no medical attention was needed. The contact exited the vehicle and contacted the local Fire Department. The Fire Department arrived on the scene and extinguished the fire. A Police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.

NHTSA ID

11758095

Incident

Aug 18, 2026

Mileage

50,000 mi

Sticky steering at center position" Notchy/Clicking feeling when turning past center point"。（"A noticeable catch and clicking noise when steering wheel passes through the center position"）。"This failure causes inconsistent steering effort and poses a potential safety risk, especially for high-mileage commercial drivers like Uber."

NHTSA ID

11757083

Incident

Jul 8, 2025

The contact's fiancée owns a 2023 Honda Accord. The contact stated that the rear tires showed severe inner wear and damage due to a misalignment, requiring three sets of rear tires to be replaced within a year. The vehicle was taken to a dealer, who notified the manufacturer of the failure; however, the technical engineer denied assistance. The dealer informed the contact that the lower control arms needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the tire repair kit bottle cap detached while inflating a tire. The contact received notification of NHTSA Campaign Number: 26V366000 (Tires); which was associated with the tire repair kit failure. The manufacturer was notified of the failure. The failure mileage was approximately 47,000.

NHTSA ID

11756010

Incident

Aug 10, 2025

Mileage

47,000 mi

I own a 2023 Honda Accord Touring Hybrid. At approximately 42,000 miles, all of the warning lights illuminated while driving. The warnings included Adaptive Cruise Control, Forward Collision Warning, Lane Departure Warning, Blind Spot Warning, Parking Collision Warning, and multiple other system alerts. At the same time, I experienced a loss of electric power steering assist, increased steering resistance, and clicking/popping noises coming from the steering rack. The Honda dealer diagnosed the vehicle with a failed Electric Power Steering (EPS) steering rack and quoted nearly $5,000 for the repair. A critical steering component should not fail at such low mileage. This is a serious safety concern because the failure affects the driver's ability to safely control the vehicle. Similar steering components have been recalled on other Honda models, but the 2023 Honda Accord has not been included. I believe this defect should be investigated before it results in crashes or injuries.

NHTSA ID

11753519

Incident

Jul 29, 2026

I am reporting what I believe may be a safety defect involving my 2023 Honda Hybrid. I owned the vehicle for less than three years and kept up with all recommended maintenance. During my ownership, I repeatedly experienced sudden tire pressure warnings and rapid drops in tire pressure. Because I was concerned, I took my vehicle to a Honda dealership approximately four to five weekends in a row to have the tires inspected. Each time I was told that everything appeared to be normal and no problem could be identified. In March 2026, while driving on the freeway to school, the tire pressure suddenly dropped again. I then heard a very loud popping noise and initially believed that my tire had blown out. Immediately afterward, I lost control of the vehicle and crashed, and my car was declared a total loss. After the crash, I observed that the wheel had turned inward. I was later told by the responding police officers that the wheel had turned inward rather than the tire simply blowing out. I decided to report this because I have learned of other people with the same model who described similar problems involving sudden tire pressure loss or repeated tire warnings despite being told by dealerships that nothing was wrong. While I cannot verify the cause of those incidents, the similarities make me concerned that there could be an underlying safety issue affecting other vehicles. I respectfully request that NHTSA investigate whether there may be a defect involving the tires, tire pressure monitoring system (TPMS), suspension, steering, or another related component. I am willing to provide any additional information requested. Also I don't know if this was the correct channel to go through, I have never reported something like this before. I also send Honda a longer email detailing everything, so I hope they are aware of this issue. Please contact me if you have more questions, I want to help any way I can. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11752941

Incident

Mar 19, 2026

While driving my 2023 Honda Accord Hybrid, the vehicle suddenly displayed multiple warning messages, including a Check Engine Light, and immediately entered limp mode. Engine power was significantly reduced, making it difficult to accelerate and safely keep up with surrounding traffic. This unexpected loss of power created a potential safety hazard because the vehicle could not respond normally to throttle input. The vehicle was diagnosed by an authorized Honda dealership. The dealer confirmed Diagnostic Trouble Code (DTC) P2101 and determined that the throttle body assembly had failed. The throttle body assembly and gasket were replaced, and a software update was also performed before the vehicle could be safely driven again. I paid approximately $670.34 for the repair at the Honda dealership. After researching this issue, I found reports from other owners of recent Honda Accord Hybrid vehicles experiencing similar P2101 throttle body failures resulting in limp mode. I am submitting this complaint because an unexpected throttle body failure that causes a vehicle to enter limp mode while driving may present a safety risk, especially if it occurs in traffic or during highway driving. I believe this issue should be reviewed to determine whether it affects additional vehicles.

NHTSA ID

11751783

Incident

Jul 2, 2026

The car has continually asked to to be updated through the driver control center screen. IT states that this is a dealer update and must be brought in to have this done. Until this update is completed the above systems will not work. I have brought the car in for the lat 25k miles 4 oil changes and have been told each time that it has been fixed. It still has not been fixed, and the dealer is telling me there is nothing they can do. This is definitely a safety issue as these important systems are not working.

NHTSA ID

11748997

Incident

Dec 31, 1969

Before the collision, while turning left from a complete stop, the steering wheel suddenly became extremely stiff and would not turn normally. There were no dashboard warning lights (no EPS, brake, or hybrid warnings). The steering problem occurred before impact and contributed to the head-on collision.

NHTSA ID

11747519

Incident

Jun 11, 2026

Component/System: Integrated Control Module (ICM) CPU — software defect identified under NHTSA Recall 25V-785 (Honda Recall TN2). The vehicle is available for inspection upon request. Safety Risk: While driving on a California highway, I attempted to accelerate to pass another vehicle and the car failed to accelerate normally — it did not respond with expected drive power. This is consistent with the recall defect, which states the ICM CPU can reset while the vehicle is in operation, causing the vehicle to lose drive power and increasing the risk of a crash. This occurred at highway speed with other vehicles present, creating an immediate danger. Dealer Confirmation: I have visited an authorized Honda dealership twice regarding this recall — once upon receiving the recall notification in November 2025, and again in January 2026 during a scheduled oil change. On both occasions, the dealer confirmed the recall was on file for my vehicle but stated they did not have the software or equipment available to perform the remedy. The repair has not been completed as of the date of this complaint, June 26, 2026 — more than seven months after the recall was issued. Inspections by Other Parties: The vehicle has not been inspected by police, insurance representatives, or other outside parties in connection with this issue. Warning Lamps or Prior Symptoms: No warning lamps or dashboard messages appeared prior to or during the acceleration failure incident. The recall defect relates to an internal software condition that does not appear to trigger a visible warning before the power loss occurs. The highway incident described above is the only symptom I have personally observed that may be connected to this defect.

NHTSA ID

11746618

Incident

Feb 20, 2026

There were no warning lamps or messages prior to the failure. My family was out of town, when the fire occurred. However, the neighbors were home and their home also sustained some damage. My home was a total loss. On June 16, 2026 I received a call while out of town that my home was on fire and it was a total loss. Statements from the neighbors and fire marshal were that the garage was on fire and then spread to the rest of the home. The only thing in the garage that could have started the fire was my Hybrid vehicle.

NHTSA ID

11746370

Incident

Jun 16, 2026

System Update Error TT04

NHTSA ID

11744404

Incident

Jun 8, 2026

Driver seat began to rock. Observing underneath, bolt with a t40 wide flat head fell out of the bracket that attaches the seat cushion frame to the seat frame.

NHTSA ID

11743885

Incident

Apr 16, 2026

The rearview mirror fell off while driving

NHTSA ID

11742686

Incident

Jun 6, 2026

My car started blinking the Check engine light when I am going 40-50 mph. Got the vehicle scanned and the code showed “misfire cylinder 4” so i replaced the spark plugs and the coil on cylinder 4. Vehicle ran fine for about 3 weeks. Same issue happened again. I did research and found that alot of honda vehicles with the 1.5 turbo has had head gasket issues. I took it to a mechanic and got it diagnosed. There was no coolant when they checked as well as put the camera down cylinder 4 and seen fluids in the cylinder

NHTSA ID

11738206

Incident

Apr 12, 2026

I have had my vehicle in the dealer on 4 or 5 occasions, where the issue persisted, where the steering wheel made a clicking noise. I was able to duplicate the issue for the dealer a few times, and they were unable to fix it. The dealer replaced the master cylinder, the steering rack was adjusted, and still the issue persists. After many trips to the dealer, I got sick and tired and got into an argument with the dealer, and the dealer refused to work on my car any longer. I am stuck now with a steering issue that appears to be affecting a lot of other and they refuse to help me get it fixed.

NHTSA ID

11737925

Incident

Aug 24, 2023