2025 Honda Accord

This incidence occurred twice, one year apart, under the same driving and weather conditions and on exactly the same route. On XXX, after departing [XXX], we were driving north on [XXX] near [XXX], with the adaptive cruise control set to 70 mph. Suddenly the dashboard displayed the warning, “Some driver assist systems cannot operate: Clear area shown,” and the Honda emblem indicator illuminated. Following the vehicle’s instructions, we stopped and cleaned the Honda emblem by wiping and rinsing it, but the warning remained. After we continued driving north on [XXX] for approximately three to four hours, the warning cleared without further action. The weather was clear and sunny. An identical incident occurred one year earlier, on XXX, along the same section of northbound [XXX] and under the same driving and weather conditions. Accord was also set to 70 mph with adaptive cruise control engaged. That warning again cleared on its own after a few hours. In addition, while driving in the left lane on XXX with adaptive cruise control engaged, Accord braked aggressively while passing semi-trucks traveling in the right lane, even though there were no vehicles ahead. This happened several times. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11766447

Incident

Aug 10, 2026

On August 23, 2026, the electronic power steering and braking systems on a 2025 Honda Accord Hybrid completely failed and locked up simultaneously while traveling at highway speeds. This caused an immediate and severe safety risk, resulting in a near-collision on a busy freeway with three occupants inside the vehicle. The vehicle is currently available for inspection upon request. Prior to and during the failure, widespread dashboard warning lights illuminated simultaneously, including the Collision Mitigation Braking System, Lane Keeping Assist System, Road Departure Mitigation, and Low Speed Braking Control. Additionally, 11 malfunction alerts were triggered via the HondaLink app. The vehicle was inspected by an authorized dealer from August 24 to September 11, 2026. As documented in the attached Honda dealer service report, technicians initially noted low voltage codes causing multiple system failures. However, instead of identifying and repairing the root cause of the voltage drop, the dealer merely cleared the codes, test-drove the vehicle, and closed the repair order stating they "could not duplicate concern." Furthermore, the attached text message conversation with the service advisor proves the service department explicitly admitted in writing that the software is up to date and that the failure could happen again if the vehicle encounters the same error. The vehicle has not been inspected by a manufacturer field engineer, police, or insurance representatives. American Honda Corporate refused requests to dispatch a field engineer and closed the case file. Note: Full video evidence of the dashboard warnings and loss of vehicle control during the incident exists, but cannot be attached here due to file format limitations. The manufacturer and dealer have returned this vehicle without identifying or repairing the underlying defect, leaving it highly susceptible to another catastrophic loss of steering and braking at highway speeds.

NHTSA ID

11765100

Incident

Aug 23, 2026

The contact's son owns a 2025 Honda Accord. The owner stated that while coming to a stop, the brake pedal was depressed, but the vehicle failed to stop. No warning light was illuminated. The owner fully lifted the foot from the brake pedal and forcefully depressed the brake pedal while attempting to stop the vehicle. The vehicle failed to stop, causing the contact's son to rear-end a semi-truck. The contact's son stated that the vehicle powered off after the crash. The contact's son also stated that the air bags did not deploy during the crash. The vehicle was taken to the dealer, but the failure was not diagnosed or repaired. The dealer informed the contact that the failure could be duplicated. The manufacturer was made aware of the failure by telephone, and the contact was corresponding with a case manager via email. A case was opened. The failure mileage was approximately 14,000.

NHTSA ID

11764468

Incident

Sep 11, 2026

Mileage

14,000 mi

Recurring steering/front-end clicking/tapping noise occurs when turning the steering wheel left or right, including while the vehicle is stationary and at low speed. I first noticed the steering clicking noise at approximately 1,500 miles but initially overlooked it. The issue was previously confirmed by an authorized Honda dealer. In September 2025, the technician documented that the noise was easily duplicated while driving or stationary, used diagnostic equipment to locate it, identified the clicking/tapping as coming from the EPS steering rack assembly, and replaced the EPS rack under warranty. A later service record stated that the steering clicking problem was fixed. The same/similar clicking noise later returned. In August 2026, the dealer again documented the complaint but stated that the noise was a “normal characteristic” of the model/year rather than identifying and permanently correcting the cause. I have spent many personal hours testing, documenting, and comparing the vehicle with other similar Honda Accords. I obtained multiple comparison videos showing comparable vehicles tested under similar stationary steering conditions that do not produce the repeated clicking noise present in my vehicle. I provided this evidence and the service history to American Honda Corporate. American Honda also published a March 20, 2026 Tech Line Summary, “Clicking Sound While Turning the Steering Wheel,” applicable to 2023 and later Accord models, describing a clicking/light ticking/binding condition involving the steering gearbox/rack area. Because this recurring condition involves the steering system, I am concerned about safe vehicle operation if the underlying cause is not properly identified and repaired. My family is uncomfortable riding in the vehicle. The condition remains unresolved, and the vehicle is available for inspection. Supporting service records and additional documentation are being uploaded.

NHTSA ID

11763761

Incident

Apr 17, 2025

The panel computer says "the system updates failed, please see dealer", however the dealership has assisted with the panel and advise the problem needs to remedied by Honda directly. Having the issue presnt can infer with the function and safety of the vehicle's computing system

NHTSA ID

11763529

Incident

Sep 10, 2026

The infotainment system is giving an error about an OTA update.

NHTSA ID

11762472

Incident

Mar 5, 2026

- The steering system appears to be malfunctioning. The steering wheel becomes sticky or feels like it catches while turning, and there is a clunking and grinding noise when the steering wheel is turned. The vehicle and affected components are available for inspection upon request. - The steering issue creates a potential safety risk because the steering wheel may not turn smoothly or respond as expected. The sticking sensation and grinding/clunking noises could affect my ability to safely control the vehicle, especially while turning, parking, or avoiding a hazard. - Not yet. The problem has been experienced while operating the vehicle and needs to be inspected and diagnosed by a qualified service center. -Not yet.The vehicle has not yet been inspected regarding this specific issue. -There were no warning lamps or messages displayed, if applicable. The symptoms include sticky or catching steering, along with clunking and grinding noises when turning. The symptoms first appeared recently and occur while turning the steering wheel.

NHTSA ID

11761052

Incident

Mar 2, 2026

The vehicle was being driven in the rain on August 27, 2026, at approximately 8:30pm, when the power steering, power breaking, and all other electronic modules needed to safely operate the vehicle were loss. NHTSA Recall 24V-744 currently covers 2023-2025 Civics and CV-Rs but not Accords.

NHTSA ID

11760992

Incident

Aug 27, 2026

Dealer Message - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, misfire, and/or DTCs P0300 through P0304 stored.

Service Bulletin - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, misfire and/or DTCs P0300 thru P0304 stored.

Over The Air - Due to a software programming issue of the Telematics Control Unit (TCU, also referred to as TSU), certain functions may not operate as designed when accessed from the Screen Audio display. This condition results in an error message displayed on the screen indicating "Setting Update Failure" when customers try to change certain settings.

Service Bulletin - There is a dull creaking, rubbing, popping, or clicking noise coming from the front of the vehicle while turning at low speeds potentially due to the bump stop contacting the top of the front damper body.

Tech Line Summary - The vehicle's infotainment system displays previously viewed SMS messages upon each ignition cycle, when the customer's Android phone is connected via Bluetooth.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2026 Accords with a customer complaint of a noise from the instrument panel garnish in the center and passenger vent outlet areas with HVAC system off. The noise can be described as buzzing, rattling, or ticking. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.