RoadVitals

2025 Chevrolet Trax

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
79
+3 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
13
12 injuries, 0 deaths reported

Overview

Our database contains 79 NHTSA owner-reported complaints for the 2025 Chevrolet Trax, most frequently naming the electrical, driver assistance and engine categories. 246 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 79
Filed Aug 11, 2026

Faulty air condenser. Condenser had a hole.

NHTSA ID
11756122
Incident
Aug 7, 2026
Filed Aug 4, 2026

The infotainment system CarPlay repeatedly crashes mid-drive. Losing mapping information and attempting to pull them up again while driving is unsafe.

NHTSA ID
11754819
Incident
Aug 4, 2026
Engine
Filed Aug 1, 2026
Fire reported

Saw smoke coming from an under the hood, pulled over opened hood and there were flames all across the top of the engine. Immediately evacuated the vehicle within seconds the vehicle was engulfed in flames and exploded several times. Total loss.

NHTSA ID
11754170
Incident
Jul 31, 2026
ElectricalEngineFuel system
Filed Jul 9, 2026

On my way to work the car overheated causing me to be stranded in the middle of no where without cell service. When it got to the dealership to repaire the car, they stated that it was a cylinder head. The dearship had my car a little over a month for repairs, the dealership did finally give me a loaner for the last week of the repairs but I lost work and a client due to not having transportation. A week after receiving the car back I still had problems with a check engine light coming on occasionally with loss of power and it would go away. I did not trust the car at all.

NHTSA ID
11749271
Incident
Apr 21, 2026
Driver assistance
Filed Jul 2, 2026

using adaptive cruise control if a car comes in front of you from the side street etc the car can go from 55 to 30 in seconds and if someone is following too close or not paying attention that car can hit you in the rear . on curvy roads a car coming the other way will almost stop the car quickly annoying the driver behind you

NHTSA ID
11747882
Incident
Jun 10, 2026
ElectricalExterior lighting
Filed Jun 12, 2026

Was traveling to head towards the beach and all of a sudden the whole dash starts glitching then goes out for about 10-25 seconds then cuts back on like the car is powering back on. I thought maybe it had something to do with my daughter touching the radio. Well I continue to travel get down the road about another 45mins and it does it again. So I decide to turn the radio off, turn off the A/C, call the dealership and turn around and go home. Dealership checks the car, states it may have been the radio. But how when the car seem to lag/ lose power for a few seconds. That's a safety issue. Car can cut off and cause catastrophic damages. I only drive 3 miles to my job daily so I don't know if it'll happen again until this weekend when I travel to Florida. I've had Dealership to replace the antenna when I first got the vehicle because radio wasn't working. I constantly hear a clicking sound when the air is on. Dealership states they don't hear it. This model vehicle seems to have a few kinks that need to be check.

NHTSA ID
11743780
Incident
Jun 5, 2026
Electrical
Filed Jun 5, 2026

The speedometer/instrument cluster screen went completely black at startup on XXX. I had no ability to see my speed, fuel level, or any dashboard warning lights. I was forced to pull over on a public road and restart the vehicle. This is the second screen to fail on this vehicle — the navigation screen also went black multiple times beginning in February 2026. Capitol Chevrolet dismissed both incidents without performing any diagnostic inspection or repair. Vehicle has approximately 32,950 miles and is under active bumper-to-bumper warranty. VIN: [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11742226
Incident
May 31, 2026
Filed May 19, 2026

The audio system in my 2025 Chevrolet Trax produces persistent distortion and poor sound quality at normal listening levels. I brought the vehicle to an authorized Chevrolet dealer, and they reported that a speaker was replaced, but the issue remains unresolved. The sound quality affects my ability to clearly hear navigation prompts, safety alerts, and phone calls while driving. I am submitting this complaint so the issue can be properly documented and reviewed for potential safety impact

NHTSA ID
11738842
Incident
Apr 1, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIC6548B

This Preliminary information communicates to the technician the direction needed when encountering an issue with switching between adaptive cruise control and regular cruise control or an issue with automatic high beam feature after the front camera was replaced.

PIT5099J

PI to help diagnose A/C concern

PIT5966F

This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.

PIC6637B

This document is a technical bulletin regarding CarPlay issues in certain Buick and Chevrolet models. It details the problem, cause, and current status of the software anomaly affecting CarPlay connectivity.

PIC6548A

This Preliminary information communicates to the technician the direction needed when encountering an issue with switching between adaptive cruise control and regular cruise control or an issue with automatic high beam feature after the front camera was replaced.

PIP6116

This document assists GM Dealer technician's with diagnosing turbocharger concerns to ensure turbocharger replacement is necessary. The turbocharger part number will be placed on order restriction and the technician will have to contact GM Technical Assistance to verify the turbocharge is at fault and needed. GM Technical Assistance will verify the turbocharger is needed and then order it for the dealer.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Trax by model year
YearComplaintsRecallsInvestigationsIssue Index
2026130047.6
2025Viewing790050.7
20241651053.0
2023000—
2022900—
2021230053.9
2020940048.9
20191322054.9
20181002049.4
20171113058.4
20161165056.7
2015947057.5
2014020—
2013011—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.