RoadVitals

2025 Chevrolet Trax

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
108
+17 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Aug 20, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
16
15 injuries, 0 deaths reported

Overview

Our database contains 108 NHTSA owner-reported complaints for the 2025 Chevrolet Trax, most frequently naming the electrical, driver assistance and engine categories. 1 safety recall has been issued covering this model year; and 260 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Aug 20, 2026
306,511 units potentially affected
The defect: General Motors, LLC is recalling certain 2024-2025 Buick Envista, 2024-2026 Buick Encore GX, Chevrolet Trailblazer, and 2025 Chevrolet Trax vehicles. The rearview camera screen may display a distorted or blank image.
The risk: A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash.
The remedy: Dealers will inspect and replace the rearview camera, if necessary, free of charge. Owner notification letters were mailed September 30, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or Buick customer service at 1-800-521-7300. GM's number for this recall is A262554900. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on August 20, 2026.
General Motors, LLCManufacturer number A262554900View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Powertrain (other)
Filed Nov 5, 2026

I was driving on the highway this morning and about 1 min after I got off the exit the car started going slow and the check engine light came on and a code saying the engine speed was reduced came up on the screen

NHTSA ID
11776023
Incident
Nov 5, 2026
Driver assistance
Filed Nov 3, 2026

The contact owns a 2025 Chevrolet Trax. The contact received notification of NHTSA Campaign Number: 26V539000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted; however, the contact was informed that parts were not yet available for the recall repair. The manufacturer was contacted, and the contact was informed that parts were not yet available for the recall repair.

NHTSA ID
11775439
Incident
Nov 3, 2026
Driver assistance
Filed Nov 3, 2026

The contact owns a 2025 Chevrolet Trax. The contact received notification of NHTSA Campaign Number: 26V539000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available.

NHTSA ID
11775381
Incident
Nov 3, 2026
Driver assistance
Filed Nov 3, 2026

The contact owns a 2025 Chevrolet Trax. The contact received notification of NHTSA Campaign Number: 26V539000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available.

NHTSA ID
11775379
Incident
Nov 3, 2026
Driver assistance
Filed Nov 3, 2026

The contact owns a 2025 Chevrolet Trax. The contact received notification of NHTSA Campaign Number: 26V539000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available.

NHTSA ID
11775376
Incident
Nov 3, 2026
Driver assistanceElectrical
Filed Oct 30, 2026

The infotainment system goes out randomly while driving, including the speedometer. I have had it looked at in the past because it would never connect to my phone and the radio wouldn’t work but now it is going completely black or lagging so bad that none of the buttons on the screen will react when being pressed. It has been happening more frequently recently. Today (10/29) both screens have blacked out 3 times. It comes back on around 30 seconds later and all the lights and warning signals start to blink until it regulates itself

NHTSA ID
11774642
Incident
Oct 29, 2026
BrakesSteering
Filed Oct 29, 2026

About 4 weeks ago I began to notice my brakes grabbing and they have gotten worse. I read that there may be a glitch in the internal rod position sensor calibration within the Electronic Contact Module ( EBCM).I wasn’t told if they put car on computer to update / calibrate the module software. I read nothing in paper work I received that anything was done with my brakes. When I drove it home today the brakes grabbed. My biggest concern or scare is that I almost had a catastrophic head on collision. In addition to that I had 7 near misses. This happens when the car is hot or cold. My steering wheel will lock up and when steering wheel locks up, the car will swerve left or right and then right or left, sometimes crossing the center line. I have been aware my 2025 Chevy Trax LT, which cost me $31,000.00 just 6 months ago, brand new , was being recalled. But Wittmeier Chevy, the service technician said there was not a recall. I was dumb founded and I thought they were rude to me, like I didn’t know what I was talking about. The recall number is A262554903 is for the back-up camera recall. The service technician got my car and should me the lane assist button. I can tell you I never ever saw it on and when it’s on that’s when lane assist is on. One would think I would see it when I am at least night driving but I have not. I was told the lane assist can gently nudge a steering wheel , but it never locks up the wheel. I read it’s a severe mechanical steering rack or a lock - up in the steering column. I did ask for a loaner when I dropped off my car but I was told a”N0” which really bothered me 1) it was purchased just 6 months ago 2) new client 3) I read it’s a critical safety defect.i asked how many cars they sold in a month and was told 200, I bit my tongue and thought, wow, cheap sakes, no concern about my safety, I don’t want this car at ALL. All I see is more going wrong with it. I think they turned on that lane assist light. They can buy back my Chevy tomorrow

NHTSA ID
11774341
Incident
Oct 26, 2026
Driver assistance
Filed Oct 28, 2026

The contact owns a 2025 Chevrolet Trax. The contact received notification of NHTSA Campaign Number: 26V539000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera displayed a black image with the message "Camera Not Available". The contact stated that the failure was initially intermittent, but recently, the rear-view camera constantly displayed a foggy image while in reverse. The dealer was contacted but canceled the recall repair appointment because parts were unavailable. Another dealer was contacted and confirmed that parts were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was notified of the failure by phone. The failure mileage was approximately 3,600.

NHTSA ID
11774155
Incident
Aug 28, 2026
Mileage
3,600 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIC5650N

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3

PIC6611H

PI provides information on how to obtain a restricted radio

PIC6626B

PI created to guide technicians through radio restriction process

PIC6540K

This Preliminary information communicates to dealers a procedure to reset the radio.

PIT6457C

This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.

PIT5698F

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Trax by model year
YearComplaintsRecallsInvestigationsIssue Index
2026200047.6
2025Viewing1081054.7
20241841052.2
2023000—
2022900—
2021260054.0
2020990048.1
20191362054.8
20181022050.2
20171143058.5
20161205057.6
2015967058.2
2014020—
2013011—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.