2025 Chevrolet Trax Problems
Owner-reported complaints filed with NHTSA, grouped by component
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What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2025 Chevrolet Trax, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical3928.3%
- Driver assistance3021.7%
- Engine1712.3%
- Fuel system96.5%
- Airbags75.1%
- Visibility64.3%
- Brakes64.3%
- Powertrain (other)64.3%
- Body & structure53.6%
- Steering53.6%
- Seat belts32.2%
- Exterior lighting32.2%
- Other / unspecified10.7%
- Suspension10.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The infotainment system goes out randomly while driving, including the speedometer. I have had it looked at in the past because it would never connect to my phone and the radio wouldn’t work but now it is going completely black or lagging so bad that none of the buttons on the screen will react when being pressed. It has been happening more frequently recently. Today (10/29) both screens have blacked out 3 times. It comes back on around 30 seconds later and all the lights and warning signals start to blink until it regulates itself
Digital instrument cluster and infotainment system went completely black while driving for 10 seconds before rebooting. Has happened twice in the last 6 months.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
The contact owns a 2025 Chevrolet Trax. The contact received notification of NHTSA Campaign Number: 26V539000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted; however, the contact was informed that parts were not yet available for the recall repair. The manufacturer was contacted, and the contact was informed that parts were not yet available for the recall repair.
The contact owns a 2025 Chevrolet Trax. The contact received notification of NHTSA Campaign Number: 26V539000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
The contact owns a 2025 Chevrolet Trax. While driving 70 MPH, the vehicle made an abnormal sound with white smoke coming from the engine before flames started coming from the vehicle. The contact stated that engine oil was splattered on the rear glass, and the paint on the rear bumper was bubbling up. The contact pulled over and safely exited the vehicle with his son. The fire was self-extinguished. The contact and his son had stress and anxiety but had not sought medical attention. The vehicle was towed to the dealer but was not yet diagnosed. Prior to the failure, the vehicle was violently shaking while driving uphill, with white smoke coming from the exhaust pipe, and a burning oil odor. There was no engine oil on the dipstick. The check engine warning light was illuminated. The dealer had previously performed Technical Service Bulletin: 26-NA-014 after discovering that three spark plugs were covered in engine oil. The manufacturer was notified of the failure by phone and email. The failure mileage was approximately 31,000.
the car was being driven and started to slow down on its own and then completely shut down with the check engine light on. It was taken to an outside auto shop to have the battery checked, and the mechanic said it was the alternator. it was still within the 36000 mile bumper to bumper warranty so I took it to the dealership. They claim the technician found the battery discharged once, but once the tested everything it functioned fine. It could have been from something left plugged into the USB port..... We are still waiting for the back up camera part that is part of a recall since 2025
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
the car was being driven and started to slow down on its own and then completely shut down with the check engine light on. It was taken to an outside auto shop to have the battery checked, and the mechanic said it was the alternator. it was still within the 36000 mile bumper to bumper warranty so I took it to the dealership. They claim the technician found the battery discharged once, but once the tested everything it functioned fine. It could have been from something left plugged into the USB port..... We are still waiting for the back up camera part that is part of a recall since 2025
I am having a problem with my brakes sticking. After it has been sitting all night, the brake pedal will be stiff and I’m unable to push it down much to start it. Once it’s started it thumps almost like the parking brake was set but I haven’t used it and I park on flat land. When I’m sitting in park, it’s idling as though I’m pushing the gas…the speed accelerates especially on curvy roads where I brake more frequently. The rotors have been scored for some time. Dealership blames it on them getting heated up. I drove to work and home 15 minutes each way. I’ve had a few long road trips but this scoring happened in a period without any long trips. Something isn’t right and I fear it’s going to push me into someone one day.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
During an accident when impacted in the front of vehicle not a single airbag deployed
Had a bumper to bumper collision that was caused by me, the cars computer sent a report to OnStar and OnStar said that they had airbag deployment alert going off in the car. However, the airbags never deployed.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
I have only had the vehicle 1 year and 4 months and I am already having to replace the wiper blades a for a second time. The fact that Chevrolet decided to put a wiper blades arm that no one makes adapters for except Chevrolet and the fact that I can’t just walk into an auto parts store and buy new blades is absolutely infuriating.
The contact owns a 2025 Chevrolet Trax. The contact stated that while driving 70 MPH, the rear window on the driver’s side, where the contact’s sister was seated, shattered unexpectedly, causing glass to fall inside and outside the vehicle. Neither an independent mechanic nor a dealer was contacted. The passenger seated in the seat nearest to the window was not injured. The vehicle was not taken to the dealer or an independent mechanic to be repaired. The manufacturer was notified of the failure and informed the contact that there would not be an investigation if the vehicle was repaired. The failure mileage was 7,020.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
About 4 weeks ago I began to notice my brakes grabbing and they have gotten worse. I read that there may be a glitch in the internal rod position sensor calibration within the Electronic Contact Module ( EBCM).I wasn’t told if they put car on computer to update / calibrate the module software. I read nothing in paper work I received that anything was done with my brakes. When I drove it home today the brakes grabbed. My biggest concern or scare is that I almost had a catastrophic head on collision. In addition to that I had 7 near misses. This happens when the car is hot or cold. My steering wheel will lock up and when steering wheel locks up, the car will swerve left or right and then right or left, sometimes crossing the center line. I have been aware my 2025 Chevy Trax LT, which cost me $31,000.00 just 6 months ago, brand new , was being recalled. But Wittmeier Chevy, the service technician said there was not a recall. I was dumb founded and I thought they were rude to me, like I didn’t know what I was talking about. The recall number is A262554903 is for the back-up camera recall. The service technician got my car and should me the lane assist button. I can tell you I never ever saw it on and when it’s on that’s when lane assist is on. One would think I would see it when I am at least night driving but I have not. I was told the lane assist can gently nudge a steering wheel , but it never locks up the wheel. I read it’s a severe mechanical steering rack or a lock - up in the steering column. I did ask for a loaner when I dropped off my car but I was told a”N0” which really bothered me 1) it was purchased just 6 months ago 2) new client 3) I read it’s a critical safety defect.i asked how many cars they sold in a month and was told 200, I bit my tongue and thought, wow, cheap sakes, no concern about my safety, I don’t want this car at ALL. All I see is more going wrong with it. I think they turned on that lane assist light. They can buy back my Chevy tomorrow
On August 20, 2026, at approximately 7:54 AM during the daytime, I was driving approximately 5–9 mph up a dimly lit parking garage ramp, turning left into my usual parking spot for work on the ramp. My car’s front end had already cleared a cement column on my right, so I was pleasantly parking. Suddenly, the front-end collision assist malfunctioned, activating when it shouldn't have, and violently pushed my right front tire into the cement column, whipping the steering wheel around immediately fracturing the radius bone in my dominant right forearm. The impact was so sudden and forceful that I initially thought another vehicle had struck me from behind, but no vehicle was there and my rear bumper was undamaged. At the slow speed I was traveling while decelerating up a ramp and turned left, this wreck should've never happened and was unnecessarily severe. My new car sustained nearly $5,000 in damage, mostly due to the right front tire pushed far back into the wheel well, making the vehicle unsafe to drive. Despite my dashboard displaying multiple systems as disabled after the crash, the vehicle’s black box reportedly recorded no collision nor system failures. About a week and a half earlier, my entire dashboard had went black for an afternoon and did not return until the following morning. These events raise serious concerns about software or sensor malfunctions and the vehicle’s failure to record the crash. Chevy owners need to be aware of these potential safety concerns. I'm in the process of acquiring legal recourse.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
I was driving on the highway this morning and about 1 min after I got off the exit the car started going slow and the check engine light came on and a code saying the engine speed was reduced came up on the screen
Since brand new the electronics have been defective. The lane keep assist has to be turned off during slippery road conditions because the computer jerks the steering wheel during normal driving where white road markings, such as merging lanes are present. During highway speeds on slippery snow or ice it nearly sends the vehicle into a dangerous maneuver. The backup camera was defective intermittently since it was new and was unable to be corrected by the dealer shop during its first new vehicle service. The rear camera has now gone completely out which is standard safety equipment. A dealership has ordered a new backup camera part. The transmission jerks and lurches. Odd shifting is normal for this vehicle which could lead to transmission failures which could lead to a collision.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
Had a bumper to bumper collision that was caused by me, the cars computer sent a report to OnStar and OnStar said that they had airbag deployment alert going off in the car. However, the airbags never deployed.
My check engine light went on and stayed on while I was driving. I called Blaise Alexander, Altoona, Pa. reported and scheduled a checkup on Dec. 11. I drove to the garage, arriving at 10am. and noticed a smell of fire and saw smoke billowing out around the hood of the car. I ran into service area and told them the car must be on fire. They called the Altoona Fire Dept. The police gave me a number, which I gave State Farm Insurance. I drove approximately 23 miles along Rt I 99 to reach the garage. Apparently there is a history of 2024 and 2025 Trax models having fires in the engine. Possibly associated with the fuel system.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
About 4 weeks ago I began to notice my brakes grabbing and they have gotten worse. I read that there may be a glitch in the internal rod position sensor calibration within the Electronic Contact Module ( EBCM).I wasn’t told if they put car on computer to update / calibrate the module software. I read nothing in paper work I received that anything was done with my brakes. When I drove it home today the brakes grabbed. My biggest concern or scare is that I almost had a catastrophic head on collision. In addition to that I had 7 near misses. This happens when the car is hot or cold. My steering wheel will lock up and when steering wheel locks up, the car will swerve left or right and then right or left, sometimes crossing the center line. I have been aware my 2025 Chevy Trax LT, which cost me $31,000.00 just 6 months ago, brand new , was being recalled. But Wittmeier Chevy, the service technician said there was not a recall. I was dumb founded and I thought they were rude to me, like I didn’t know what I was talking about. The recall number is A262554903 is for the back-up camera recall. The service technician got my car and should me the lane assist button. I can tell you I never ever saw it on and when it’s on that’s when lane assist is on. One would think I would see it when I am at least night driving but I have not. I was told the lane assist can gently nudge a steering wheel , but it never locks up the wheel. I read it’s a severe mechanical steering rack or a lock - up in the steering column. I did ask for a loaner when I dropped off my car but I was told a”N0” which really bothered me 1) it was purchased just 6 months ago 2) new client 3) I read it’s a critical safety defect.i asked how many cars they sold in a month and was told 200, I bit my tongue and thought, wow, cheap sakes, no concern about my safety, I don’t want this car at ALL. All I see is more going wrong with it. I think they turned on that lane assist light. They can buy back my Chevy tomorrow
I WAS DRIVING POWER STEERING MESSAGE CAME ON DRIVE WITH CARE SUPER SCARY WHEEL GOT STIFFED AND SHUT DOWN TURNED BACK ON DROVE STIFF AGAIN LUCKILY I DID NOT HIT CAR OR CAR HIT ME AND AT THE END IT SHUT DOWN SUPER SCARY THANK GOD IM ALIVE AND MY WATER PUMP BROKE
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
Had a bumper to bumper collision that was caused by me, the cars computer sent a report to OnStar and OnStar said that they had airbag deployment alert going off in the car. However, the airbags never deployed.
The contact owns a 2025 Chevrolet Trax. The contact stated that the driver’s side seat belt failed to function as intended. The contact stated that several months prior, the driver’s side seat belt failed to lock securely inside the buckle. After several attempts, the seat belt failed to lock as needed. On a separate occasion, the seat belt failed to lock into the driver’s side buckle and the contact used the front passenger receptacle to secure the seat belt. The seat belt alarm was sounding. The contact stated that the failure occurred in colder weather. The contact stated that the failure persisted. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 4,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
Was traveling to head towards the beach and all of a sudden the whole dash starts glitching then goes out for about 10-25 seconds then cuts back on like the car is powering back on. I thought maybe it had something to do with my daughter touching the radio. Well I continue to travel get down the road about another 45mins and it does it again. So I decide to turn the radio off, turn off the A/C, call the dealership and turn around and go home. Dealership checks the car, states it may have been the radio. But how when the car seem to lag/ lose power for a few seconds. That's a safety issue. Car can cut off and cause catastrophic damages. I only drive 3 miles to my job daily so I don't know if it'll happen again until this weekend when I travel to Florida. I've had Dealership to replace the antenna when I first got the vehicle because radio wasn't working. I constantly hear a clicking sound when the air is on. Dealership states they don't hear it. This model vehicle seems to have a few kinks that need to be check.
I am driving the vehicle and suddenly the information center and entertainment center will suddenly go black without warning. This will stay black for approximately 10 seconds. Followed by 2 chimes. A series of 4 lights on the drivers side front dash will come on. I believe this is related to the forward collision system(the lights that come on). The entertainment and information center then come back on without any errors or messages. I noticed this issue occurred all spring, summer and fall of and part of winter of 2025. Then it stopped thru mid april 2026 and then started again. The adaptive cruise is also shutting off without warning saying it's temporarily unavalable.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
I WAS DRIVING POWER STEERING MESSAGE CAME ON DRIVE WITH CARE SUPER SCARY WHEEL GOT STIFFED AND SHUT DOWN TURNED BACK ON DROVE STIFF AGAIN LUCKILY I DID NOT HIT CAR OR CAR HIT ME AND AT THE END IT SHUT DOWN SUPER SCARY THANK GOD IM ALIVE AND MY WATER PUMP BROKE
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
Component that malfunctioned: loose Inner and outer tie rod end following repair preformed at a dealer on 8/20/2026. This component is essential for proper steering and if this would have failed while driving the joint can shear or free from the knuckle as the driver looses control of the steering. additionally, this sudden loss of control would have likely resulted in a serious if not fatal accident. I am an auto technician by trade at a independent repair shop, me and a fellow technician verified the inner and outer tie rod have more than 0.5mm of movement documented by video inspection, we removed the inner tie rod boot and uncovered the inner tie rod was not completely threaded into the rack, we completed threading it but the play is still present. This component was allegedly inspected and repaired on 8/20/26 with the return of clunking noise presenting on 9/3/26. I have not returned to this establishment. No warning lamps are illuminated, the only symptoms are a sharp suspension clunk and noise while turning right. the vehicle was returned to me in an unsafe condition by a known GM dealership. It is unknown to me the exact extent of the service as they did not provide me with any physical records as requested by me.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .