Owner-reported complaints naming the engine system, filed with NHTSA
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Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components. Every record below is an owner-reported complaint about the 2025 Chevrolet Trax submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Saw smoke coming from an under the hood, pulled over opened hood and there were flames all across the top of the engine. Immediately evacuated the vehicle within seconds the vehicle was engulfed in flames and exploded several times. Total loss.
On my way to work the car overheated causing me to be stranded in the middle of no where without cell service. When it got to the dealership to repaire the car, they stated that it was a cylinder head. The dearship had my car a little over a month for repairs, the dealership did finally give me a loaner for the last week of the repairs but I lost work and a client due to not having transportation. A week after receiving the car back I still had problems with a check engine light coming on occasionally with loss of power and it would go away. I did not trust the car at all.
My check engine light went on and stayed on while I was driving. I called Blaise Alexander, Altoona, Pa. reported and scheduled a checkup on Dec. 11. I drove to the garage, arriving at 10am. and noticed a smell of fire and saw smoke billowing out around the hood of the car. I ran into service area and told them the car must be on fire. They called the Altoona Fire Dept. The police gave me a number, which I gave State Farm Insurance. I drove approximately 23 miles along Rt I 99 to reach the garage. Apparently there is a history of 2024 and 2025 Trax models having fires in the engine. Possibly associated with the fuel system.
My 2025 Chevy TRAX is a safety and illeagll intrusion problem, by allowing fab key kit to bought and clone a 2025 electrical safety vehicle locks, doors, windows which makes this vehicle electrical locking system useless and allows anybody to enter and vandalize the interior and causing a HEALTH HAZARD when entered by anybody other than the PAID OWNERS. This vehicle should be on a " Safety Alert" and electrical need to be made.
Apple CarPlay exits when I tap on it. Also air vents have air coming from them even though I have A/C Off. Transmissions Jerks when it’s cold.
I am reporting a safety concern involving my 2025 Chevrolet Trax 2RS (VIN: [XXX] ). After a service visit at AutoNation Chevrolet Spokane Valley concerning all the following issues on October 31, 2025 (Repair Order #XXX), the Lane Keep Assist system stopped functioning entirely after that being the main concern I was going into the dealership to get resolved once it tried to automatically steer me into the other lane at 60mph almost causing a life threatening collision. Prior to the visit, the system worked but was malfunctioning— the dashboard displayed the green lane symbol, and the activation button engaged the feature. After service, the symbol no longer appears, and the button lights up but does not activate the system. This change was not authorized, not documented in the repair order, and was never disclosed to me. I believe the Lane Keep Assist system was intentionally disabled or tampered with during service, which poses a serious safety risk. I am also experiencing other unresolved issues including engine ticking, dashboard brightness malfunction, infotainment freezing, and transmission hesitation. I am requesting a formal investigation into whether this dealership improperly disabled a federally regulated safety feature without consent or disclosure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I began experiencing multiple mechanical and safety-related issues within the first few hundred miles of ownership. These include a persistent metallic ticking noise from the engine compartment, sluggish acceleration, infotainment screen freezing and Bluetooth malfunction, Lane Keep Assist attempting to steer the vehicle into another lane at highway speeds, and a non-responsive brightness knob. These issues pose safety risks and match known GM bulletins (e.g., 23-NA-094, 24-NA-242, 24-NA-063, PIT6362). I’ve scheduled my first service appointment for October 31, 2025, and installed a dash cam to document future incidents. I am concerned about the vehicle’s reliability and safety.
Bought my car June 3 2025. 8-10-25 at the dealer for another issue I mentioned about hear a squeek in the engine compartment, more so with the air on. Dealer stats can't hear squeek. Had to take back again on 9-9 for the other issue again and told dealer about still hearing squeek. Dealer stats can't hear unless removing oil cap and that there is a tsb that it's normal? Stated my mother's 25 year old car does not squeek and I don't think a new car should squeek. Dealer stated again, said to be normal.
We’ve only had the vehicle for a few months and while we were driving the engine rod basically broke in pieces damaging the engine and almost causing us to wreck. After looking at the other GM engines being recalled for engine rod issues and complete engine failure. This sounds like the same incident and needs to also be added to this. It’s put us out and almost caused us to wreck after only 11k miles on the vehicle.
I am very unsure what is going on, but when I am in reverse my whole dash loudly rattles and vibrates the whole car. My front door speakers also keep going out with makes me think we may have a wiring issue.
FUEL RAIL SYSTEM - The check engine light came on after only three days/156 miles! OnStar was contacted and a diagnostic was run indicating "The Engine and Transmission System is not performing as expected. An issue has been detected in the Fuel Management System used to maintain control and monitor fuel consumption." I took the vehicle back to the dealership and was advised that the fuel rail system needed to be replaced but the part(s) are not available and there is no projected date of arrival. NOTE: The vehicle has been sitting at the Service Center since December 28, 2024 awaiting necessary repairs.
On October 22, 2025 I drove 10 miles from my home. I turned off and parked the vehicle at approx. 8:58 AM. Within 2 minutes I notices quite a bit of smoke coming from under the hood. I called the fire department and within 10 minutes the entire front of the car was on fire. The vehicle from front bumper through the dashboard was completely destroyed. There were no warning lights on. I purchased the vehicle on June 5th 2024. My INsurance co. did the appraisal and deemed it a total loss of course. The Dealership AND General Motors refuse to do anything to investigate. I have documentation of all calls. General Motors told me they do not put anything in writing.
I purchased my 2025 Chevrolet Trax on July 14, 2024 and on August 26, 2024 the evaporator coil had to be replaced by the Houston Levee GMX.
Evaporator has gone out. Dealer confirmed. Parts on back-order. No warnings, AC just stopped blowing out cold air. While the windows can still roll down, on extremely hot days if AC isn't working, could cause health problems to some users.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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