RoadVitals

2024 Chevrolet Trax

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
184
+6 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Nov 6, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
17
17 injuries, 0 deaths reported

Overview

Our database contains 184 NHTSA owner-reported complaints for the 2024 Chevrolet Trax, most frequently naming the electrical, engine and driver assistance categories. 1 safety recall has been issued covering this model year; and 430 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Nov 6, 2023
60,154 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
The risk: A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
The remedy: The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
General Motors, LLCManufacturer number A232424320View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Nov 7, 2026

Engine connecting rod failure. GM has photos of the damage. Engine had a catastrophic failure on the highway while traveling at approximately 60 mph. All engine power was lost. Debris and oil from the engine was all over the road. Defect was confirmed by dealer. Engine was inspected and replaced by dealer. No warnings or diagnostic trouble codes prior to catastrophic engine failure. There was an intermittent misfire like symptom prior to the event.

NHTSA ID
11776465
Incident
Oct 3, 2026
Electrical
Filed Nov 7, 2026

While driving, the entire digital display, including the speedometer, gages and information center blacked out. This made the vehicle operate without the critical controls required for safe operation. The episode lasted about 1 minute and the display returned without recurrence on the trip. This is the second experience of this in this vehicle

NHTSA ID
11776403
Incident
Nov 6, 2026
Fuel system
Filed Nov 4, 2026

The contact owns a 2024 Chevrolet Trax. The contact stated that while driving at 35 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where DTC: P146B (Evaporative Emission (EVAP) System Purge Pump) was retrieved. The vehicle was taken to the dealer. The manufacturer was notified of the failure by phone, and a case was filed. The failure mileage was approximately 11,000.

NHTSA ID
11775578
Incident
Nov 1, 2026
Mileage
11,000 mi
Interior & seats
Filed Nov 2, 2026

today i put my baby into my car as i usually do with my joie mint latch seat. i heard both sides click into place and saw the green indicators on the seat which is supposed to mean the seat has properly latched onto my car's anchors. however, i noticed that the seat didn't look straight and was angled towards the right a bit so i started tilting it towards me (the left side) and the entire left "leg" on the joie seat came out from my car's seat, yet the indicator was still green. the seat malfunctioned and was indicating that it what latched into my car's lower anchor when it had not. it even made the clicking sound, because i always listen for both clicks when i install her seat. i had to use the lever on the back of the seat to remove it for the indicator to reset to red. this is a critical safety issue because if i hadn't noticed her seat was slightly slanted then i would have driven off with her seat not properly installed.

NHTSA ID
11775302
Incident
Nov 2, 2026
Electrical
Filed Oct 19, 2026

As I turned on the car and the dashboard display and the cockpit display went out. It came back on. A couple days later when the auto stop began and went to go the car hesitated to start and cockpit display and dashboard display went out and back on multiple times, but then stayed on. And then I went to start the vehicle next and it would not start, the both displays flashed, and engine tried to turn over and didn’t.

NHTSA ID
11772014
Incident
Oct 19, 2026
Powertrain (other)
Filed Oct 16, 2026

While driving this summer, I had an alert pop up on dash “reduce engine power.” Car almost completely stopped on highway, almost causing a wreck. Took to dealership where they had my 2024 Trax for almost 2 months. Finally, the replaced the Turbo. Barely 2 months later, this part week, I was driving and my car started stalling out, wouldn’t drive… almost got in 3 wrecks with my kids in car - very unsafe to drive. Found out my transmission failed - the point of failure being the transmission cooler. For a not that old car, 2 huge issues in 2 months is ridiculous, and extremely unsafe. It was terrifying driving with my children recently and having my car just completely lose power- we almost got t-boned when it just stopped driving while crossing a very busy street, almost rear ended several times when it just wouldn’t drive. It is now at Chevy dealership not drivable.

NHTSA ID
11771594
Incident
Oct 9, 2026
Driver assistanceElectricalSteering
Filed Oct 10, 2026

I own a 2024 Chevrolet Trax purchased new in XXX. On XXX, the vehicle displayed a "Service Power Steering — Drive With Care" warning. I experienced difficulty steering, and later that evening the vehicle would not start. The instrument cluster also displayed abnormal behavior, which was recorded on video. On XXX, an authorized Chevrolet dealership in [XXX], diagnosed a failed battery and replaced it under warranty. On XXX, while traveling on the highway with my family, the vehicle displayed "Engine Power Is Reduced" and struggled to accelerate. I sought assistance at an authorized Chevrolet dealership in [XXX]. The warning was cleared but returned shortly afterward. I have photographs, videos, repair documentation, and call records supporting these events. I am reporting these incidents because of the potential danger posed by sudden steering-system problems and loss of engine power during travel. I request that these safety concerns be reviewed for possible defects affecting this model. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11770276
Incident
Oct 9, 2026
Engine
Filed Oct 7, 2026
Fire reported

The contact owns a 2024 Chevrolet Trax. The contact stated that while driving approximately 65 MPH there was a popping sound coming from the engine compartment and the message to shut off the vehicle was displayed. The vehicle was immediately parked, and there was smoke coming from under the hood. The contact opened the hood of the vehicle and discovered flames coming from the engine. The fire department was called to the scene and the fire was extinguished. A Police report was filed at the scene. The vehicle was deemed destroyed and was towed to a nearby storage facility. The cause of the failure was not yet determined. The local dealer was contact about the failure. The failure mileage was approximately 100,000.

NHTSA ID
11769669
Incident
Oct 6, 2026
Mileage
100,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIC5650N

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3

PIC6611H

PI provides information on how to obtain a restricted radio

PIC6626B

PI created to guide technicians through radio restriction process

PIC6540K

This Preliminary information communicates to dealers a procedure to reset the radio.

PIT6457C

This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.

PIT5698F

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Trax by model year
YearComplaintsRecallsInvestigationsIssue Index
2026200047.5
20251091054.6
2024Viewing1841052.2
2023000—
2022900—
2021260054.1
2020990048.1
20191362054.8
20181022050.2
20171143058.5
20161205057.6
2015967058.2
2014020—
2013011—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.