In the last three weeks, I have received a warning that Service Safety Restraint System: Your airbags or seat belt may not work properly during a crash. Schedule service soon.
- NHTSA ID
- 11755953
- Incident
- Jul 20, 2026
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 13 NHTSA owner-reported complaints for the 2026 Chevrolet Trax, most frequently naming the brakes, driver assistance and steering categories. 80 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
| Month | Complaints filed | Cumulative |
|---|---|---|
| Dec 2025 | 1 | 1 |
| Feb 2026 | 1 | 2 |
| Mar 2026 | 2 | 4 |
| Apr 2026 | 1 | 5 |
| May 2026 | 2 | 7 |
| Jun 2026 | 2 | 9 |
| Jul 2026 | 2 | 11 |
| Aug 2026 | 2 | 13 |
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
In the last three weeks, I have received a warning that Service Safety Restraint System: Your airbags or seat belt may not work properly during a crash. Schedule service soon.
The contact owns a 2026 Chevrolet Trax. The contact stated that upon pulling into a parking space and depressing the brake pedal, the vehicle unintendedly accelerated, crashed into a pole, and then stopped. An unknown warning light was illuminated after the crash. The contact stated that the driver’s side air bag deployed. The contact sustained soreness and bruises from the seat belt. The contact was transported to the hospital by ambulance and was placed under observation. A Police report was filed. The vehicle was towed to a tow lot and was then towed to a Collision Center by the insurance company. The vehicle was not yet evaluated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 3,000.
The contact owns a 2026 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the hood independently unlatched and opened. The contact stated that the driver's side and passenger's side fenders were damaged. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 1,700.
The contact owns a 2026 Chevrolet Trax. The contact stated that while driving 35 MPH, the messages “Service Stabili-track” and “Steering Assist Reduced” were displayed. The vehicle was difficult to control while driving. The vehicle was taken to the local dealer, where it was diagnosed and determined that the driver's side wheel speed sensor was not properly secured in the hub. The vehicle was test-driven for six miles. The dealer properly secured the wheel speed sensor inside the hub. The bolt was replaced and repaired. The manufacturer was notified, and a case was opened. The failure mileage was approximately 32.
Service Safety Restraint System warning light keeps coming on. I have taken it to Classic Chevrolet in Oklahoma City 6 times now for the same issue. I have opened a case with GM(XXX). I have been told that GM engineers have been on the phone with the dealership to get this repaired yet it is back in the shop at the dealership again. It has been explained to me that this warning light indicates that the air bags may not work if an accident occurs or the airbags may just deploy as I am driving down the road. That is the safety issue I am reporting. If even the GM engineers cannot fix this problem then I would say that it is a serious problem putting many people at risk. I wanted this in writing. This safety issue needs to be looked into and a recall needs to occur as I am sure I am not the only GM customer driving an unsafe 2026 Chevrolet Trax. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was driving at about 10 mph in a suburban Buffalo retail parking lot when I was T-boned by a driver coming at me perpendicular at a much higher rate of speed who hit me squarely on the driver's side front and rear door. Airbags did not deploy. Yes, my safety was put at risk. I was injured. The problem has not been reproduced or confirmed by dealer or anyone else. Noone has inspected the vehicle yet. There were no warning signs prior to the accident.
This happened the first night that I drove this brand new vehicle since owning it. While driving at night, there is what I would describe as a "Hard line" of headlight illumination on the roadway in front of the vehicle. I would describe the "hard line" as being illuminated toward the bottom and at a certain point further up, the light suddenly stops and is just a black void, creating a black line. While driving up and down roadways that have hills, there is a definitive line that the headlights do not shine on the roadway in front of the vehicle. The area ahead of this hard line is pitch black and is sometimes no more than 75 feet in front of the vehicle. This happens mainly while traveling down hills, near the bottom. As the car goes through the bottom of the hill, the area illuminated in front of the car can be even less than 75 feet. At this point the roadway beyond in front of the car is totally black. I wouldn't see this as a huge concern while driving in the city if there are street lights, but in rural areas, which is where I drive, I found this to be a major safety issue. Using the bright lights to help with illumination wasn't always an option when there was oncoming traffic or traffic directly in front of my vehicle. At times I had to slow down at the bottom of hills from the posted 60 MPH speed limit to less than 30 MPH because I couldn't see anything that may have been in the roadway in front of me.
In the last 30 days of obtaining my first brand new vehicle, there have been a couple of incidents where I have put my truck in Park on an incline (hilly street or driveway), and you can hear the brakes grinding once my foot has been removed from the brake pedal. It gives the impression that the brakes have not stopped. It’s unusual to hear and in my concern, I activate the emergency park for extra security. It’s a little scary to think that the brakes won’t do what they’re designed to do.
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
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Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.