2024 Ford F-150

On November 5, 2026, after parking my vehicle, I noticed that part of the automatic transmission gear shift assembly had broken off. Upon closer inspection, I discovered that the damage was not limited to the exterior plastic cover or trim. An internal plastic component that serves a mechanical function within the gear selector had also broken or become detached. The affected internal component appears to be part of the push-button mechanism used to operate the gear shifter and select transmission positions, including Park, Reverse, Neutral, and Drive. With this component no longer properly secured in place, it has become noticeably more difficult to operate the gear selector and shift between gears. This is not simply a cosmetic issue. The failure involves a functional component of the transmission gear selection mechanism, raising concerns about the reliability and safe operation of the vehicle. I am concerned that the damaged mechanism could further deteriorate, potentially preventing me from selecting the intended gear or shifting into Park, Reverse, or Drive when necessary. The damaged components are made of plastic, and the failure appears to have occurred within the gear shift assembly. Photographs documenting the damage are available. I believe this issue warrants investigation because it affects a critical vehicle control used during normal operation and could present a safety risk if the mechanism fails completely.

NHTSA ID

11775901

Incident

Nov 5, 2026

The contact owns a 2024 Ford F-150. The contact stated that while driving uphill, the engine started overheating and an overheating oil warning light was illuminated. The contact was able to pull over and allow the engine to cool down. The contact stated that the overheating failure was consistent while driving uphill. Additionally, the contact stated that at very slow speeds, the transmission was shifting gears excessively quickly and repeatedly, causing the vehicle to accelerate or move sluggishly. The contact stated that the Forward Collision Avoidance Emergency Automatic Braking unexpectedly activated. The vehicle was taken to a dealer, but the technician stated that the vehicle was operating normally. The failure mileage was 7,962.

NHTSA ID

11775661

Incident

Dec 8, 2024

Mileage

7,962 mi

On XXX at approximately 6:50 AM, I was backing out of my driveway. After entering the roadway, I came to a complete stop and shifted from Reverse to Drive while in Normal drive mode. Immediately upon shifting into Drive, the vehicle lurched forward and rapidly accelerated without any accelerator pedal input. My foot was not on the accelerator. The vehicle accelerated to approximately 15-16 MPH and continued moving under power. I had to quickly steer to avoid striking my brick mailbox. The vehicle continued moving until I applied the brakes and brought it to a complete stop. After stopping, the engine RPM returned to normal and the vehicle then operated normally. No warning lights or messages were displayed. This event created a significant safety hazard and nearly resulted in a collision. In addition, the vehicle has experienced intermittent transmission and driveline issues since it was new. Symptoms include harsh upshifts and downshifts, gear hunting, shuddering, driveline clunks, RPM fluctuations under steady throttle, and jerking during acceleration and deceleration. Some downshifts have been severe enough to make the vehicle lurch as if lightly rear-ended. Other events have felt similar to placing a vehicle in Park while still moving. I have experienced abrupt downshifts while slowing from approximately 40 MPH, rapid multiple-gear downshifts accompanied by shuddering, harsh shifts while coming to a stop at low speeds, and repeated gear hunting in traffic. The symptoms occur intermittently, often at low speeds, during the first few miles of driving, and sometimes while traveling uphill. I have returned the vehicle to Ford of [XXX] three times for these concerns. The dealership has been unable to duplicate the condition and no repairs have been performed. I am concerned that the unintended acceleration event and longstanding transmission/driveline abnormalities may be related to an underlying powertrain, transmission, or electronic control defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT

NHTSA ID

11773264

Incident

Oct 21, 2026

I am the owner of a Ford F-150 Raptor R, a vehicle that Ford specifically engineered to require 5W-50 full synthetic motor oil. Despite following Ford's recommended maintenance schedule, I have been informed by multiple dealerships that they cannot perform a routine oil change because Ford is not supplying sufficient quantities of the required oil. What I find unacceptable is not simply the temporary shortage itself, but Ford's apparent lack of urgency in addressing the problem and the complete absence of a customer solution. I purchased a premium vehicle with the expectation that Ford would be able to support and maintain its own product. Instead, I am being told there is "nothing that can be done" while the vehicle continues to accumulate mileage. This puts owners in an impossible position. If I continue driving the truck, I risk exceeding the recommended service interval and potentially jeopardizing warranty coverage or engine longevity. If I stop driving it, Ford has effectively rendered an expensive vehicle unusable through its inability to provide a basic maintenance requirement. When I contact Ford Customer Service and request escalation to a supervisor, I am repeatedly told that all available resources have been exhausted. However, offering no remedy, no alternative service plan, no approved substitute oil, no reimbursement process, and no timeline for resolution cannot reasonably be considered a remedy. I am asking Ford to provide, in writing: An immediate solution for servicing affected Raptor R vehicles. Written assurance that owners will not suffer warranty consequences if oil changes are delayed due to Ford's inability to supply the required oil. Reimbursement options for customers who must obtain approved oil from third-party sources. A clear timeline for when dealerships will have adequate supplies available. A direct escalation path to management with authority to address this issue. Ford markets the Raptor R as a flagship performance vehicle.

NHTSA ID

11772047

Incident

Oct 19, 2026

URGENT SAFETY COMPLAINT – 2024 FORD F-150 TREMOR Since May 2026, my 2024 Ford F-150 Tremor has repeatedly experienced a dangerous transmission gear-shifting malfunction. Without warning, the gear selector locks, preventing the vehicle from engaging Drive, Reverse, or Park, leaving it immobilized. This has occurred in parking garages, blocking entrances and exits, and on interstate highways after stopping in traffic. The vehicle can become stranded in active traffic with no reliable way to move it to safety. This creates an extreme collision risk, potentially resulting in serious injuries or fatalities involving myself, my family, and other motorists. This is not an isolated concern. Ford issued Technical Service Bulletin 25-2276 addressing gear shift module failures in 2021–2025 F-150 trucks, including inability to shift into Park or out of gear. NHTSA complaints 11745086 and 11751717 describe similar failures in 2024 F-150 vehicles. Despite the recurring safety hazard, Ford has refused to repair my vehicle without charging me, citing expiration of the 3-year/36,000-mile warranty due to mileage. A potentially life-threatening safety defect should not be dismissed solely because the vehicle exceeds its warranty mileage. I respectfully request that NHTSA investigate these recurring failures, determine whether a broader safety defect exists, and evaluate whether a safety recall and manufacturer-funded repairs are warranted. I fear that continued operation could result in a preventable fatal accident. Immediate investigation is necessary to protect vehicle owners, passengers, and the public.

NHTSA ID

11770322

Incident

May 24, 2026

I am reporting a catastrophic component failure on my 2024 Ford F-150 equipped with the 9.75-inch heavy-duty 3/4 float rear axle design. Both the driver-side and passenger-side rear axle hub bolts have completely sheared off due to metal fatigue. The bolt heads are missing entirely, and the threaded studs remain snapped off flush inside the wheel hub assemblies

NHTSA ID

11769077

Incident

Sep 30, 2026

The windshields are extremely prone to cracking and chipping. I am now in need of my fourth windshield from an acorn falling off a tree and hitting my windshield while going 25mph. I have had multiple Ford F150s and have never replaced a windshield, I have not changed my driving habits and every one has been from an extremely minuscule incident such as this. I know of at least three other F150 owners at my place of employment who have been through at least one windshield on their newer trucks as well. There is something wrong with these windshields.

NHTSA ID

11768323

Incident

Oct 1, 2026

While towing truck shifted harshly and turned on the indicator light (P1744). The truck started having metallic noises while in gear. Dealer inspected and found metal debris throughout transmission. Dealer replaced transmission.

NHTSA ID

11768145

Incident

Sep 5, 2026

A Cloud Assisted Diagnostic based on connected vehicle information is available for this VIN. The presence of this confirmed DTC provides dealer authorization to perform the following repair - Confirm if a Gear Shift Module (GSM) fault is present. Repair Instructions 1. Note: This CAD was released to provide repair direction to address a GSM DTC P06B8 non-volatile memory error. 2. Clear DTC(s) and perform a module self-test. 3. If DTC P06B8 cannot be cleared, replace the GSM.

A Cloud Assisted Diagnostic based on connected vehicle information is available for this VIN. The presence of this confirmed DTC provides dealer authorization to perform the following repair - Confirm if a Gear Shift Module (GSM) fault is present. Repair Instructions 1. Note: This CAD was released to provide repair instructions for addressing a P164E voltage-sense circuit fault. 2. Clear DTC(s) and perform a module self-test. 3. If DTC P164E cannot be cleared replace the GSM.

A Cloud Assisted Diagnostic based on connected vehicle information is available for this VIN. The presence of this confirmed DTC provides dealer authorization to perform the following repair - Confirm if a Gear Shift Module (GSM) fault is present. Repair Instructions 1. Note: This CAD was released to provide repair instructions for addressing GSM DTC P0607 (Internal Module Performance Error). 2. Clear DTC(s) and perform a module self-test. 3. If DTC P0607 is retrieved attempt to clear this DTC. 4. If this DTC cannot be cleared replace the Gear Shift Module GSM.

Some of the vehicles listed in the Model statement above may have diagnostic trouble code (DTC) P05B0 stored in the powertrain control module (PCM) during a self-test. An illuminated malfunction indicator lamp (MIL) will be present on 2024-2025 vehicles with DTC P05B0 stored in the PCM. This may be due to a damaged lower active grill shutter housing end stops and/or vane lobe (allowing for over travel) or a lower active grill shutter actuator.

A Cloud Assisted Diagnostic based on connected vehicle information is available for this VIN. The presence of this confirmed DTC provides dealer authorization to perform the following repair - Confirm if a Gear Shift Module (GSM) fault is present. Repair Instructions 1. Note: This CAD was released to provide repair direction to address GSM DTC P0605 Read Only Memory Error. 2. Clear DTC(s) and perform a module self-test. 3. Clear DTC(s) and perform a module self-test. If DTC P0605 is retrieved attempt to clear this DTC. If this DTC cannot be cleared replace the Gear Shift Module GSM.

A Cloud Assisted Diagnostic based on connected vehicle information is available for this VIN. The presence of this confirmed DTC provides dealer authorization to perform the following repair - Confirm if a Gear Shift Module (GSM) fault is present. Repair Instructions 1. Note: This CAD was released to provide repair instructions for addressing a P164E voltage-sense circuit fault. 2. Clear DTC(s) and perform a module self-test. 3. If DTC P164E cannot be cleared replace the GSM.