2019 Ford F-150

On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23-001 to investigate allegations of A-pillar trim panel detachment on model year (MY) 2011-2019 Ford Explorer vehicles. At the time of opening, the office had received 164 Vehicle Owner Questionnaires (VOQs) reporting this failure. ODI has received 671 VOQs regarding this failure, including 1 alleged crash and 2 alleged injuries. Some consumers have reported that the failure occurred while they were driving at highway speeds, with the detached trim panel entering the path of travel of the vehicle behind them, requiring the driver of the following vehicle to take evasive action. It is noteworthy that motorists who experience this type of road hazard are less likely to accurately identify the subject vehicle the item detached from and report the event to the NHTSA. In its April 17, 2023 response to ODI’s information request, Ford provided 175 consumer complaints (including field reports) and 14,162 warranty claims related to A-pillar trim panel detachment. Ford relayed that the subject vehicles utilize a plastic A-pillar bracket, which is bolted to the vehicle structure during assembly. The A-pillar trim panel is attached to the bracket utilizing 7 plastic clips. Contributory factors which have been identified by Ford as leading to the subject defect include incomplete installation at the assembly plant, inadequate part stack up, damage to fasteners during installation, and failure to follow proper repair procedure during windshield replacements or other services. On January 19, 2024, Ford filed safety recall 24V-031 for MY 2011-2019 Ford Explorer vehicles to address the subject defect. In the Part 573 Safety Recall Report, Ford identified that a detached A-pillar trim panel can create a road hazard for other road users, increasing the risk of a crash. The recall remedy includes an inspection of the existing A-pillar trim panel and, if necessary, the replacement of the component. The remedy A-pillar trim panels will be installed with an additional adhesive for robustness and utilize an inspection procedure to ensure full engagement of all the retention clips during installation. In view of the recall action being taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

I bought my 2019 F-150 a few months ago used. Since then it’s been nothing but problems and honestly, terrifying one’s. The truck has shifted and driven rough since I bought it. But on some occasions it goes from rough driving to potentially accident causing. The truck will randomly decide it does not want to shift from a gear, meaning I can’t speed up on busy 95 traffic or move out of the way of aggressive drivers when needed. The truck also will occasionally shift up or down on its own without warning causing me to slow down quickly while already at interstate speeds. At this point, because I have no choice but to drive it to work, it’s a matter of waiting for the day it downshifts too far while in the interstate causing a crash. The fact that I am scared at times to drive my own vehicle and the manufacturer not being willing to fix it is alarming. Alarming because if this is something they can get away with now, what will they get away with in the future.

NHTSA ID

11756385

Incident

Aug 4, 2026

I started noticing hard and delayed shifts from 7th into 8th gear. My RPM's were not increasing when this happened, and then on a very crowded major road I lost all power, vehicle shut off and drifted, then started up and jerked again very hard. This failure could have caused a severe accident and jeopardized the well being of my wife, daughter, her friend and myself along with any other people that could of potentially been involved in a collision if one had occurred. My dash showed no warning lights. After lots of research and consultation with a private owned mechanic shop, I learned the 2019 F150 has a sever and known transmission issue with the learning tables and the transmission control module resulting in failure. Further research reveled a law suit against ford ([XXX] v. Ford Motor Company (Case No. [XXX] in the U.S. District Court for the Northern District of Illinois, targets Ford over alleged defects in the 10R80 10-speed automatic transmissions equipped in 2017–2020 Ford F-150 trucks) regarding this exact issue I was having with my truck, with only 72,000 miles on it! Bob Bell Ford in Glen Burnie Maryland, was less than helpful and the staff was rude when I was explaining what was happening and the information I learned, and quoted me a price of around $12,000.00 to replace the transmission, and that they knew there was a problem with that transmission. I had the vehicle repaired by Glen Burnie Transmission in Glen Burnie Maryland for $8,200.00. That shop told me that they replace several of these transmissions a month (confirming it is a sever issue) and the service tech could tell me what the 8th digit in my vin was based on the symptoms, and he was spot on! I was told the CDF drum and bushings failing—that cause harsh, erratic shifting, sudden lunging, jerking, hesitation, and gear slipping This repair costed me $8200.00 to replace, and another $450 to Bob Bell Ford for them to repeat to me what I already told them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.

NHTSA ID

11756353

Incident

Jul 10, 2026

vehicle shifted from 1st to 3rd gear and as I accelerated the engine RPMs drastically increased. The transmission jumped from 3rd to 8th gear and then immediately dropped to 1st gear while I was at 40-45 mph. Due to the speed the back tires locked and the vehicle jumped from 1st to 3rd gear and I stopped. Thankfully I did not have a vehicle behind me, or they would have him me. Dealership determine and confirmed hard/harsh shifting between 3rd, 5th, 6th while skipping 4th and 5th. No codes or warnings found upon download by the technician. Technician could not replicate it shifting from high gears to 1st and locking the tires. Recommended and completed adaptive learn procedure, but vehicle is still hard shifting 3rd and 4th gear. Very concerned the vehicle could downshift from higher gears and lock the tires again which will cause an accident.

NHTSA ID

11756184

Incident

Jul 29, 2026

My transmission slips from 3rd to 4th gear and sometimes when on the highway from 7th to 8th or it will get stuck in 7th gear when going 75mph. The check engine light went on once and has been off ever since.

NHTSA ID

11756138

Incident

Aug 10, 2026

I am filing a safety complaint regarding the transmission in my 2019 Ford F-150 equipped with the 5.0L V8 and 10-speed automatic transmission. My vehicle currently has approximately 88,000 miles. The transmission began experiencing abnormal shifting, including skipping/hesitating between gears, harsh shifting, shuddering, and delayed engagement. At times it would appear to skip 2nd gear and go directly into 3rd. I brought the vehicle to a Ford dealership for diagnosis. Ford of Spartanburg performed testing and a road test. Their written diagnosis states that the PCM was tested and had no related DTCs. The technician documented delayed 1-2-3, 2-4 and 3-4 shifts, a 400-500 RPM flare during the 2-4 and 3-4 shifts, and a shudder during the 1-2 shift. The technician checked the transmission fluid and documented that the level was good but that the fluid appeared “super burnt.” The technician further stated “suspect CDF drum bushing shifted” and recommended replacement of the entire transmission assembly. The Ford dealership's estimate for the recommended transmission replacement is $8,737.05. I am concerned that a major internal transmission failure involving the CDF drum/bushing can occur at approximately 88,000 miles and result in delayed, erratic, harsh or unexpected shifting. I am particularly concerned about the potential safety implications if the vehicle unexpectedly loses acceleration or does not respond normally while entering traffic, passing, or traveling at highway speeds. I am requesting that NHTSA document this complaint and investigate whether this represents a broader safety-related defect affecting Ford vehicles equipped with this transmission. I have retained the Ford dealership's diagnostic documentation and can provide it if needed.

NHTSA ID

11756109

Incident

Aug 10, 2026

Shifted into 1st gear from 10th while driving 70mph

NHTSA ID

11756083

Incident

Jul 25, 2026

When driving, especially from a low gear (2-5), the transmission will downshift to 1, high revving, and then slam back into 4 or 5th, depending on where it downshifted. Sometimes the rapid acceleration causes the back of the truck to start to break lose. I notice this alot when trying to get up to speed, and can usually take my foot off pedal and it will slow the vehicle and upshift.

NHTSA ID

11756057

Incident

Dec 23, 2022

My truck has routinely been very hard shifting in 3rd to 4th gear. Recently it downshifted from 8th to 4th without warning and made a loud clunking noise. It still runs, but the transmission seems to be getting worse.

NHTSA ID

11756034

Incident

Aug 8, 2026

NEW VEHICLE DELIVERY HOLD - Emissions Recall 25E10 - Supplement #1 Certain 2018-2020 Model Year F-150 Vehicles With 3.3L Engines and 2016-2019 Model Year Explorer, Taurus, and Flex Vehicles With 3.5L Engines Powertrain Control Module (PCM) Reprogramming

Harvest Program 25H05 – Supplement #1 Certain 2011-2021 Model Year Vehicles Software Verification Harvest Program

Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

For 20172026 vehicles equipped with a 10R transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, located in Section 307-01 > Diagnosis and Testing. This updated procedure improves the diagnosis of customer reported transmission concerns and aids in locating the proper root cause. During diagnosis and testing, details regarding whether the condition is more prevalent when the vehicle is hot or cold, throttle percentage at the time of occurrence, vehicle speed, the specific shift involved, and whether the issue occurs during transmission engagements (N>R, N>D, R>D, or D>R) should be noted. Engineering requests including these detailed operating conditions that will significantly assist with root cause analysis. Diagnosis, testing, and repair should use established labor times outside this article.

Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns with The Ford App Lincoln App including but not limited to: missing activation prompt pop-upon the vehicle's center display screen when attempting to activate vehicle through The Ford App Lincoln App, incorrect location global positioning system GPS reported through The Ford App Lincoln App, problems with remote commands being performed through The Ford App Lincoln App and or incorrect data information reported on The Ford App Lincoln App. These symptoms will be accompanied by diagnostic trouble code DTC B156D 89 in the TCU. This may be due to the accessory protocol interface module APIM software. To correct the condition, update the APIM software.