2019 Ford F-150

On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23-001 to investigate allegations of A-pillar trim panel detachment on model year (MY) 2011-2019 Ford Explorer vehicles. At the time of opening, the office had received 164 Vehicle Owner Questionnaires (VOQs) reporting this failure. ODI has received 671 VOQs regarding this failure, including 1 alleged crash and 2 alleged injuries. Some consumers have reported that the failure occurred while they were driving at highway speeds, with the detached trim panel entering the path of travel of the vehicle behind them, requiring the driver of the following vehicle to take evasive action. It is noteworthy that motorists who experience this type of road hazard are less likely to accurately identify the subject vehicle the item detached from and report the event to the NHTSA. In its April 17, 2023 response to ODI’s information request, Ford provided 175 consumer complaints (including field reports) and 14,162 warranty claims related to A-pillar trim panel detachment. Ford relayed that the subject vehicles utilize a plastic A-pillar bracket, which is bolted to the vehicle structure during assembly. The A-pillar trim panel is attached to the bracket utilizing 7 plastic clips. Contributory factors which have been identified by Ford as leading to the subject defect include incomplete installation at the assembly plant, inadequate part stack up, damage to fasteners during installation, and failure to follow proper repair procedure during windshield replacements or other services. On January 19, 2024, Ford filed safety recall 24V-031 for MY 2011-2019 Ford Explorer vehicles to address the subject defect. In the Part 573 Safety Recall Report, Ford identified that a detached A-pillar trim panel can create a road hazard for other road users, increasing the risk of a crash. The recall remedy includes an inspection of the existing A-pillar trim panel and, if necessary, the replacement of the component. The remedy A-pillar trim panels will be installed with an additional adhesive for robustness and utilize an inspection procedure to ensure full engagement of all the retention clips during installation. In view of the recall action being taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

The truck has 55,000 miles on it. The truck shifted very harshly when slowing down creating a traction hazard. The harsh shifting cannot be mitigated by adjusting how it is driven. After a few days a wrench symbol appeared on the dash screen while driving on the interstate, I immediately drove the truck to the Ford dealership after the wrench symbol appeared. Code P07F7 was recovered. I was told that the torque converter is bad and the CDF hub is failing. I was told that the transmission will have to be replaced or rebuilt. The Ford dealerships own transmission specialist showed me how the faulty design is the cause for the break and showed me the new design Ford uses for the replacement parts.

NHTSA ID

11766537

Incident

Sep 20, 2026

The contact owns a 2019 Ford F-150. The contact stated that the vehicle was difficult to shift into gear. The transmission was a hard shifting and vibrating. While driving 35-45 MPH, the transmission unexpectedly downshifted. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where the transmission was flushed and fluids were replaced. After 3 days, the failure reoccurred. The Ford customer service was contacted. The dealer informed the contact that there were no recalls associated with the VIN. The failure mileage was approximately 151,000.

NHTSA ID

11766299

Incident

Aug 1, 2023

Mileage

151,000 mi

Can phasers failed. Ford will not accept any responsibility for a known dangerous issue.Ford refuses to help even though they knew about this issue. They did not issue a recall, instead offering a Customer Satisfaction Program so they could dodge responsibility for future repairs. This is a dangerous defect as it can cause an engine to seize up on the highway. I’m stuck with a repair bill in the thousands of dollars and Ford will not even assist with the cost.

NHTSA ID

11765846

Incident

Aug 27, 2026

2019 f150 with 115,600 miles equipped with 10r80 transmission recently experienced a 10th gear shift down to 1st gear while doing 65mph down a bridge almost causing a really bad accident. Since then truck has randomly and sporadically shifted out of higher gears into lower gears I cannot afford to repair a factory defect.

NHTSA ID

11765705

Incident

Sep 20, 2026

I am writing to formally escalate my ongoing complaint regarding my Ford truck and the repeated problems I have experienced with it over the years. At this point, this is no longer simply a matter of dissatisfaction with a dealership repair. I am asking Ford Motor Company at the corporate level to take responsibility for reviewing the complete history of this vehicle and the repeated unsuccessful attempts to correct the problems I have experienced. Most recently, my truck was brought to **Salem NH Ford on August 25, 2026, because of the ongoing powertrain malfunction and sudden loss-of-power problem**. This was the **fifth time** I have brought the truck in for this same ongoing powertrain problem. The dealership kept my truck for **ten full days**, from August 25 through September 4, 2026. During that time, Ford provided me with a loaner vehicle. I was eventually contacted by the dealership and told that my truck was ready to be picked up. I was also told that they believed they had fixed the powertrain problem. Unfortunately, that was not the case. ### THE POWERTRAIN MALFUNCTION RETURNED ALMOST IMMEDIATELY After picking up my truck on **September 4, 2026**, I began driving it again. Then, on **September 7, 2026 — only three days after picking it up from Ford — the powertrain malfunction happened again**. This was extremely upsetting and frustrating. Ford had my truck for ten days. This was already the **fifth service visit for the same ongoing powertrain problem

NHTSA ID

11765619

Incident

Sep 19, 2026

The valve cover on my 2019 Ford F-150 equipped with the 5.0L V8 engine has failed and is leaking engine oil directly onto the exhaust. The vehicle was inspected by a professional technician, who confirmed that the valve cover itself is the source of the leak rather than simply the replaceable valve cover gasket. The technician also advised that the valve cover on the opposite side is showing signs that it may develop the same issue and recommended replacement of both valve covers. This creates a safety concern because engine oil is leaking directly onto hot exhaust components. I am concerned that continued oil leakage onto the exhaust could result in smoke or an underhood fire. At this time, I am not aware of an actual fire occurring. The failure and location of the oil leak were confirmed by a professional service technician. The vehicle/component has not, to my knowledge, been inspected by Ford specifically for this issue. I am not aware of any warning lamp or dashboard message that appeared before the leak was discovered. The affected valve covers are composite/plastic components. Replacement of the complete valve cover has been recommended because the technician determined that the cover itself, rather than only the gasket, is causing the leak. The failed component can be retained and made available for inspection upon request after replacement. I am submitting this complaint because failure of the valve cover is allowing engine oil to leak directly onto the vehicle's hot exhaust components, creating a potential fire hazard.

NHTSA ID

11764811

Incident

Sep 1, 2026

The brake master cylinder on my 2019 F150 had a seal leak which caused all brake fluid loss while towing with my family. Luckily we were able to stop safely, not only for us but others nearby. I know this is a recall that affects vehicles in other years but mine was not included and I feel like it should be because we had total brake failure. This is already documented by Ford recall number 25S37 (which aligns with the National Highway Traffic Safety Administration's number 25V-236). I feel like Ford needs to expand the recall to other years as it seems the defective part is more widespread to the ones they recalled. I had a Ford dealer replace the master cylinder and brake booster which is Ford's recommendation based on the rear seal leak of the master cylinder. A low brake fluid warning was all that appeared and by the time I was going to safely stop to check fluid level, there was no braking pressure.

NHTSA ID

11764640

Incident

Sep 6, 2026

Engine failure due to oil consumption. Low compression on bank 2. Changed coil packs, spark plugs and bank 2 Catalytic converter misfires stayed. Took to dealer for diagnostics and found low compression and recommended engine replacement. Now getting new truck because of expensive engine replacement causing me to roll the negative equity to my new truck.

NHTSA ID

11763679

Incident

Aug 31, 2026

NEW VEHICLE DELIVERY HOLD - Emissions Recall 25E10 - Supplement #1 Certain 2018-2020 Model Year F-150 Vehicles With 3.3L Engines and 2016-2019 Model Year Explorer, Taurus, and Flex Vehicles With 3.5L Engines Powertrain Control Module (PCM) Reprogramming

Harvest Program 25H05 – Supplement #1 Certain 2011-2021 Model Year Vehicles Software Verification Harvest Program

Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

For 20172026 vehicles equipped with a 10R transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, located in Section 307-01 > Diagnosis and Testing. This updated procedure improves the diagnosis of customer reported transmission concerns and aids in locating the proper root cause. During diagnosis and testing, details regarding whether the condition is more prevalent when the vehicle is hot or cold, throttle percentage at the time of occurrence, vehicle speed, the specific shift involved, and whether the issue occurs during transmission engagements (N>R, N>D, R>D, or D>R) should be noted. Engineering requests including these detailed operating conditions that will significantly assist with root cause analysis. Diagnosis, testing, and repair should use established labor times outside this article.

Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns with The Ford App Lincoln App including but not limited to: missing activation prompt pop-upon the vehicle's center display screen when attempting to activate vehicle through The Ford App Lincoln App, incorrect location global positioning system GPS reported through The Ford App Lincoln App, problems with remote commands being performed through The Ford App Lincoln App and or incorrect data information reported on The Ford App Lincoln App. These symptoms will be accompanied by diagnostic trouble code DTC B156D 89 in the TCU. This may be due to the accessory protocol interface module APIM software. To correct the condition, update the APIM software.