RoadVitals

2020 Ford F-150

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
709
+27 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
11
Latest Jun 9, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
1 currently open
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
22
16 injuries, 0 deaths reported

Overview

Our database contains 709 NHTSA owner-reported complaints for the 2020 Ford F-150, most frequently naming the powertrain (other), engine and electrical categories. 11 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 245 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

11 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EXTERIOR LIGHTING:HEADLIGHTS

Jun 9, 2026
91,198 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 vehicles previously repaired incorrectly under recall number 20V097. When the headlight switch is turned from "Autolamps" to "Headlamps On," the Daytime Running Lamps (DRLs) may remain fully bright instead of dimming to parking lamps as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."
The risk: Daytime Running Lamps that do not dim may reduce the visibility of other drivers, increasing the risk of a crash.
The remedy: ,Dealers will reprogram the body control module software, free of charge. Owner notification letters were mailed July 17, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26C28. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
Ford Motor CompanyManufacturer number 26C28View on NHTSA.gov

BACK OVER PREVENTION:SOFTWARE

Jun 27, 2025
200,237 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
The risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
The remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Ford Motor CompanyManufacturer number 25S72View on NHTSA.gov

EQUIPMENT:OTHER:LABELS

Nov 8, 2024
27,678 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
The remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Ford Motor CompanyManufacturer number 24C39View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

RQ21002OpenRecall Query

Rearview Camera FMVSS 111 Noncompliance

Opened Aug 3, 2021

On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity within the printed circuit board (PCB) internal to the camera leading to intermittent rearview camera operation. The supplier of the cameras was Magna Electronics.According to Ford's chronology in the Part 573, during the period February-April 2020, Ford identified and monitored warranty claims pertaining to intermittent or inoperative rearview cameras. Ford reviewed supplier product changes, focusing on changes introduced by the supplier in the October-November 2019 time frame. The Part 573 stated that the issue was brought to Ford's Critical Concerns Review Group (CCRG) for review on May 12, 2020.On July 7, 2020, NHTSA's Vehicle Research and Testing Center (VRTC) informed the Office of Defects Investigation (ODI) of a trend of MY 2020 Escape vehicles with rearview camera malfunctions. ODI contacted Ford the next day, providing five Vehicle Owner Questionnaires (VOQs) alleging inoperative rearview cameras. On July 15, 2020, Ford met with NHTSA to discuss the rearview camera issue. In a subsequent August 24, 2020 meeting, ODI and NHTSA's Office of Vehicle Safety Compliance (OVSC) met with Ford to discuss the recall status and additional VOQs. Ford presented rate and scope data for many of its MY 2020 products during the August 2020 meeting indicating high failure rates for certain models.This RQ is being opened to investigate both the timeliness and scope of Ford's rearview camera recall (20V-575), and Ford's compliance with reporting requirements.The subject reports referenced in the opening resume are identified by the following ODI reference numbers which can be reviewed at NHTSA.gov: 11349813, 11344126, 11342696, 11341486, 11340254, 11337274, 11331444, 11330875, 11329235, 11316960, 11343521, 11341884, 11337226, 11344018, and 11339573.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Powertrain (other)
Filed Aug 11, 2026

There has been harsh shifting observed, both cold and warm. Often when downshifting and slowing to a turn or stop, there is a violent slamming into gear. I have also observed slipping in 3rd gear and making harsh shifts that appear to skip gears by the indicator. This is not a constant but intermittent issue. I have not taken it to the dealership because they will likely not be able to duplicate it in a reasonable amount of time.

NHTSA ID
11756218
Incident
Jun 3, 2025
Powertrain (other)
Filed Aug 11, 2026

Truck equipped with the 10R80 downshifted from 10th gear to 1st gear while on the freeway doing 80mph. NOT SAFE AT ALL.

NHTSA ID
11756186
Incident
Jun 25, 2026
Powertrain (other)
Filed Aug 11, 2026

Vehicle had hard and sudden shifting and grinding noise coming form gears. Sudden shifting would result in abrupt change in speed. Two repairs were made by a Ford dealership totaling just over $10,000 including replacing transfer case and transmission. There was no vehicle warning indicators that notified me of this problem.

NHTSA ID
11756168
Incident
Nov 6, 2024
Powertrain (other)
Filed Aug 11, 2026

MY PICKUP HAS THE 10R80 TRANSMISSION. IT CURRENTLY SLIPS IN LOWER GEARS AND SOMETIMES NO 10TH GEAR

NHTSA ID
11756118
Incident
Jun 10, 2026
Powertrain (other)
Filed Aug 11, 2026

Harsh shifting in between gears. Jerky shifting and shudders while shifting as well

NHTSA ID
11756107
Incident
Jun 1, 2026
Powertrain (other)
Filed Aug 10, 2026

Transmission issues that are in line with what seems to be a well known 10R80 issue with a poorly engineered CDF drum. Transmission will randomly shift from a high gear down to first generating a ton of noise and impacting the handling. It has not become a permanant failure yet but is an extremely well known issue that always results in a transmission rebuild with updated/correctly engineered components at MY expense. I am worried it will cause a rear wheel lockup or a damaging amount of engine rpm one of these days. It is sporadic and isn't something that has been duplicated by a technician due to it being isolated and completely random in occurrence. It definitely seems to do it more often when it is cold out.

NHTSA ID
11755994
Incident
Jul 22, 2026
Powertrain (other)
Filed Aug 10, 2026

Transmission shifting issues. Have taken it to the dealerships and they stated it is "normal". Hard shifting and sometimes stalling out when trying to shift into first. The hard shifting on interstates is hazardous because it feels like the whole truck is about to lock up at highway speeds. Stalling is a hazard as well for my and surrounding traffic when it revs but suddenly wont move. No warning lights or messages displayed. Dealer is aware of the same issue affecting multiple vehicles with the same Transmission. They refuse to properly fix the issue stating its normal. It is not normal. Its concerning for my and my families safety. As well as the safety of others around me when driving on the highway.

NHTSA ID
11755989
Incident
Apr 16, 2026
Powertrain (other)
Filed Aug 10, 2026

Transmission started "clunking" and shifting erratically over a two week period before warning light came on that said "powertrain needs attention...contact dealer" Took the car to Monticello Ford in Monticello NY and they tested it based on diagnostic code and replaced filter and fluid. They reset the computer and told me to drive it for a week so computer could "relearn" driving habits. Drove truck for 4 days and once again transmission started clunking and shifting hard with loud thunks when transmission gears engaged. Had my [XXX] grandaughter in the truck with me on the highway when the transmission started to slip and would not engage. Other vehicles had to brake suddenly to avoid hitting me. Had to pull over and restart truck to get the transmission to re engage. Transmission issues have been a known problem with the Ford F 150 trucks since 2017 and yet Ford has done nothing to correct the problems with their customers.....there are currently three outstanding class action lawsuits against them regarding the faulty transmissions.....this is a SAFETY issue that Ford must be held accountable for and fix these trucks at NO COST to the customers who own these trucks immediately!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11755955
Incident
Aug 9, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

25E10-S1

ELECTRICAL SYSTEM

NEW VEHICLE DELIVERY HOLD - Emissions Recall 25E10 - Supplement #1 Certain 2018-2020 Model Year F-150 Vehicles With 3.3L Engines and 2016-2019 Model Year Explorer, Taurus, and Flex Vehicles With 3.5L Engines Powertrain Control Module (PCM) Reprogramming

25H05 S1

ELECTRICAL SYSTEM

Harvest Program 25H05 – Supplement #1 Certain 2011-2021 Model Year Vehicles Software Verification Harvest Program

SSM 54720

ELECTRICAL SYSTEM; LANE DEPARTURE: BLIND SPOT DETECTION

Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern.

25N17

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING; BACK OVER PREVENTION: WARNINGS; LANE DEPARTURE: BLIND SPOT DETECTION

Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation

SSM 54601

ELECTRICAL SYSTEM; STRUCTURE:BODY

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

SSM 54592

POWER TRAIN

For 20172026 vehicles equipped with a 10R transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, located in Section 307-01 > Diagnosis and Testing. This updated procedure improves the diagnosis of customer reported transmission concerns and aids in locating the proper root cause. During diagnosis and testing, details regarding whether the condition is more prevalent when the vehicle is hot or cold, throttle percentage at the time of occurrence, vehicle speed, the specific shift involved, and whether the issue occurs during transmission engagements (N>R, N>D, R>D, or D>R) should be noted. Engineering requests including these detailed operating conditions that will significantly assist with root cause analysis. Diagnosis, testing, and repair should use established labor times outside this article.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford F-150 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026410
202510012062.6
202418310068.1
202339612060.7
202257423268.2
202197429163.2
2020Viewing70911164.2
20191,3029164.0
20182,26519266.3
20171,40118370.1
20162,01014467.5
20151,67114568.3
20141,5158262.6
20132,9703361.0
20121,7764458.8
20112,1846458.8
20108421042.6
20093242050.5
20083681151.0
20074887159.4
200658514263.9
20051,11214362.1
20042,02816460.6
200342211366.8
200282110366.2
20011,23619670.9
20001,07417474.6
19991,04418565.6
19981,381181165.5
19972,758261866.9
19963247267.6
19956267164.4
199467613266.4
199358613260.0
19924709867.2
199130461268.8
199027551168.3
19892244567.8
19881392670.4
1987913271.1
1986611461.0
1985281260.8
1984151255.9
1983101159.8
1982500
1981230
1980340
19792100
19784100
1977360
1976020
1975140
1973010
1968100
1966100
1955100

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.