RoadVitals

2020 Ford F-150 Visibility Problems

Owner-reported complaints naming the visibility system, filed with NHTSA

Data refreshed

Visibility reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
62
Latest Jan 28, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
9%
of 709 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2020 Ford F-150 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 62 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming visibility

The 25 most recent of 62, in the owner's own words

Visibility
Filed Jan 28, 2026

Wiper blades are going very slow/failing like other model years/recalls.

NHTSA ID
11713815
Incident
Jan 27, 2026
Visibility
Filed Oct 25, 2025

My rear back up camera all of a sudden does not have a clear view when backing up, the view is very grainy, and you cannot see anything behind you, Ford has recalled 1.4 million back up camera's and is tell me my truck is not affected, but the same year trucks are also affected by the recall.

NHTSA ID
11695544
Incident
Oct 7, 2025
Visibility
Filed Oct 5, 2025

Windshield wipers not working properly. Wipers barely move, then seize up. No warning. Requires manual help/ movement by hand to get them to return to the bottom of windscreen. Was pouring rain and could not see out of windshield on the highway. I have not taken the vehicle to service yet - but this appears to be a widespread complaint when researching the issue online.

NHTSA ID
11691516
Incident
Oct 3, 2025
Visibility
Filed Aug 23, 2025

The Windshield Wipers are malfunctioning, and the windshield washer motor doesn't work. you cannot adjust the speed of the Windshield Wipers. My safety concern is that the Windshield Wipers can come on at anytime and can shut off in any position on the Windshield which limits my visibility. It has been diagnosed by Joe Machens Capital City Ford Company, Invoice # [XXX] Phone# 573-634-4444 Service Direct# 573-994-2909. It is currently not under a recall, I feel the 2020 F-150 Ford Trucks should be included in this Windshield Wiper Malfunction. { UNKNOWN } Warnings or Messages? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11682562
Incident
Jun 27, 2025
Visibility
Filed Jul 25, 2025

The contact owns a 2020 Ford F-150. The contact stated that while operating the vehicle, rainwater leaked into the cabin of the vehicle from the sunroof assembly because the sunroof failed to properly close. The vehicle to taken to the local dealer who removed debris from the sunroof tracks. After retrieving the vehicle, the contact discovered that rainwater was still leaking into the vehicle from the sunroof. The vehicle was taken back to the local dealer who advised that the sunroof assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not covered under the Manufacturer's Extended Warranty coverage related to the failure. The failure mileage was 20,000.

NHTSA ID
11676172
Incident
Jul 25, 2025
Mileage
20,000 mi
Driver assistanceVisibility
Filed Jun 9, 2025

The contact owns a 2020 Ford F-150. The contact stated when the vehicle was shifted into reverse(R), the back over prevention camera failed to operate as needed. The contact stated that occasionally the image was frozen, or the screen was blue. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 20V575000 (Visibility, Back Over Prevention); however, the VIN was not included in the recall. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 200,000.

NHTSA ID
11665857
Incident
Feb 10, 2025
Mileage
200,000 mi
Visibility
Filed Mar 11, 2025

The contact owns a 2020 Ford F-150. The contact stated while driving at an undisclosed speed, the windshield wipers were inoperable. No warning light was illuminated. The vehicle was taken back to the residence. The contact researched and became aware of NHTSA Campaign Number: 23V163000 (Visibility); however, the VIN was not included. The vehicle was not diagnosed. The contact stated that the windshield wipers were replaced; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 59,000.

NHTSA ID
11647622
Incident
Feb 11, 2025
Mileage
59,000 mi
Visibility
Filed Feb 3, 2025

The rearview camera is and impossible to see when the sun hits it or after dark During the day it is blurry half way up. Been cleaned over and over and makes no difference. Dealer says this is the way it is. I have and own several fords with no issues like this.

NHTSA ID
11640368
Incident
Jan 27, 2025
Visibility
Filed Sep 4, 2024

The contact owns a 2020 Ford F-150. The contact stated while driving 55 MPH in the rain, the windshield wipers became inoperable. There were no warning lights illuminated. The contact was able to pull over safely. The vehicle was taken to the local dealer, who provided the contact with a diagnostic test fee, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 55,000.

NHTSA ID
11612508
Incident
Aug 1, 2024
Mileage
55,000 mi
Driver assistanceVisibility
Filed Aug 6, 2024

The contact owns a 2020 Ford F-150. The contact stated that the back-up camera failed to operate as needed. There was no warning light illuminated. The contact stated that the failure first started as a distorted image on the screen; however, over time, the screen would appear completely blank. The dealer was notified about the failure and referred the contact to the NHTSA Hotline to file a complaint. The manufacturer was not notified of the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 20V575000 (Visibility, Back Over Prevention); however, the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was unknown.

NHTSA ID
11606773
Incident
Aug 2, 2024
Driver assistanceVisibility
Filed Jul 26, 2024

The contact owns a 2020 Ford F-150. The contact stated while reversing, the rearview camera image display was blue. A message advising to contact the dealer was displayed. The vehicle was taken to the dealer, where the infotainment system was reset; however, the failure persisted. The dealer informed the contact that the failure was related to the wiring system. The dealer inspected the tailgate wiring and informed the contact that no issues were found. The dealer informed the contact that additional diagnostic tests were needed. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 20V575000 (Visibility, Back Over Prevention). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 79,900.

NHTSA ID
11604666
Incident
Jul 19, 2024
Mileage
79,900 mi
Visibility
Filed Jul 9, 2024

Rear window exploded, photos available. Possibly safety issue if adults or small children were in the back seat. Unknown. Has been inspected by auto glass repair shop. No warning lamps, messages, or other symptoms prior to the failure.

NHTSA ID
11600462
Incident
Jul 5, 2024
Visibility
Filed Jul 9, 2024

The contact owns a 2020 Ford F-150. The contact stated that immediately after starting the vehicle, the rear window exploded and shattered. During the failure the defroster was activated. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 42,000. The VIN was not available.

NHTSA ID
11600456
Incident
Jun 24, 2024
Mileage
42,000 mi
Visibility
Filed Jun 3, 2024

The contact owns a 2020 Ford F-150. The contact stated that while driving at approximately 15 MPH, the windshield wipers activated independently approximately every 30 seconds. The vehicle was taken to a dealer where it was diagnosed that the wiper motor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 21,000.

NHTSA ID
11592219
Incident
May 10, 2024
Mileage
21,000 mi
Visibility
Filed Apr 12, 2024

The contact owns a 2020 Ford F-150. The contact stated while driving at an undisclosed speed during a rainstorm, he became aware that the sunroof was leaking, which could potentially lead to damages on the interior of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the molding around the sunroof glass. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 42,000.

NHTSA ID
11582615
Incident
Apr 12, 2024
Mileage
42,000 mi
Visibility
Filed Mar 4, 2024

The windshield wiper did not shut off anymore Ever 20 seconds it went back and forth once. After searching the internet I found 100s of links related to the same issue with Ford vehicles and the Multifunction switch mounted on the steering wheel. I consider this a safety issue because people try to fix the wiping issue while driving. Also being on the road it could cause damage to the windshield wiping in a dry environment. Dust and debris can scratch the screen over time and inhibit a clear vision while driving. Looking at several videos it seams that the multifunction switch contacts are prone to corrosion inside the driver cabinet of the vehicle. Going from Hot in the sun 130 degree F + to 65 Degree F. The switch connection and contacts are not sealed and open to condensation,creating a corrosive environment.

NHTSA ID
11575309
Incident
Feb 28, 2024
Visibility
Filed Nov 1, 2023

The contact owns a 2020 Ford F-150. The contact stated while driving approximately 65 MPH, the sunroof glass exploded. There were no reported injuries. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact called another local dealer, Jerry's Auto Sales of Lennox (27786 SD-17), Lennox, SD 57039, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 57,000.

NHTSA ID
11552967
Incident
Oct 27, 2023
Mileage
57,000 mi
Visibility
Filed Sep 18, 2023

The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11545186
Incident
Sep 18, 2023
Visibility
Filed Sep 1, 2023

The contact owns a 2020 Ford F-150. The contact stated that there was an abnormal odor on the interior of the vehicle. The contact discovered that the front windshield was leaking on the passenger’s side. The contact stated that the leak had caused moisture in the carpet. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000.

NHTSA ID
11542110
Incident
Aug 8, 2023
Mileage
68,000 mi
Visibility
Filed Aug 25, 2023

The windshield wipers suddenly started moving very slow moving up and as they go back down they just jerk and take several minutes to go back down.

NHTSA ID
11540680
Incident
Aug 21, 2023
Visibility
Filed Jul 17, 2023

Did not receive recall info from Ford

NHTSA ID
11532744
Incident
Jul 17, 2023
Visibility
Filed Jul 12, 2023

The contact's company owns a 2020 Ford F-150. The company received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11531881
Incident
Jan 1, 2022
Visibility
Filed May 18, 2023

purchased 2020 Ford F-150 XL. Ford, New condition, Ford held the truck back for a wiper arm recall. The repairs were made and we drove it home noticing the wipers were not parking down off the line of sight. After removing the arm to proceed to adjust to the spline I found keyways had been installed so these arms are fixed, ( Nonadjustable). This fix is not acceptable. these arms are in the way. The recall was not satisfied. Danger!

NHTSA ID
11522583
Incident
May 8, 2023
Visibility
Filed Apr 17, 2023

The contact owns a 2020 Ford F-150. The contact stated that when the vehicle was started, the windshield wipers operated independently and continuously. The vehicle was taken to a dealer where it was diagnosed with an unknown part needing to be replaced. The vehicle was not repaired. The manufacturer notified the contact that the vehicle was not included in an open recall. The failure mileage was approximately 49,500.

NHTSA ID
11517475
Incident
Apr 17, 2023
Mileage
49,500 mi
Visibility
Filed Apr 12, 2023
1 injury reported

I was driving my car in the highway and out of the blue the sunroof exploded and shttared glass was all other the vehicle, there was no object causing it

NHTSA ID
11516811
Incident
Apr 12, 2023

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data sources

Data on this page last refreshed .