ElectricalInterior & seats
Filed Jul 30, 2025
The contact owns a 2020 Ford F-150. The contact stated that upon attempting to unlock the doors of the vehicle with the key fob, only the front driver's side door unlocked. There was no warning light illuminated. Additionally, the contact stated that while attempting to manually unlock the tailgate, the tailgate failed to unlock as intended. The dealer was contacted and informed the contact that the failure could be related to an unknown actuator recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was filed. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 67,000.
- NHTSA ID
- 11677251
- Incident
- Jul 16, 2025
- Mileage
- 67,000 mi
BrakesInterior & seats
Filed Jun 6, 2025
The contact owns a 2020 Ford F-150. The contact stated that while operating the vehicle, the message "Parking Brake On" remained activated. The vehicle was towed to the local dealer who was unable to duplicate the failure. The vehicle was not repaired. Additionally, while operating the vehicle, the message that the rear driver’s side door was ajar was displayed. The vehicle was taken to the local dealer who replaced the instrument cluster, but the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 76,620.
- NHTSA ID
- 11665349
- Incident
- Nov 15, 2024
- Mileage
- 76,620 mi
Body & structureInterior & seats
Filed Jan 10, 2025
The contact owns a 2020 Ford F-150. The contact stated that upon attempting to enter the vehicle he found the driver's side door nearly impossible to open. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the driver-side door actuator. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V331000 (Latches/Locks/Linkages, Structure), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 40,000.
- NHTSA ID
- 11635279
- Incident
- Jan 10, 2025
- Mileage
- 40,000 mi
Interior & seats
Filed Oct 6, 2024
On my 2020 Ford F150, my wife was locked in the car because we could not get the passengers door to unlock. She just had surgery on her hand, and was not able to use her hand to open the door, and I could NOT get the door to unlock! I was trying all the unlock button, but it would not unlock. The only way I could get the door open was to put down the window, and reach in and unlock the door! What if a person needed to get the open open immedially!! This is not a good situation and is a majot safty matter that needs to be fixed by FORD! I have seen this is a common problem with many F150 owners as well. Ford's recall does not include my truck. For a 4 year old truck, this is just not right!
- NHTSA ID
- 11618289
- Incident
- Sep 30, 2024
Interior & seats
Filed Sep 25, 2024
The contact owns a 2020 Ford F-150. The contact stated while the vehicle was parked on several occasions, the front passenger’s side door failed to open as intended. The vehicle was taken to a dealer where it was diagnosed that the door latch actuator had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1,560.
- NHTSA ID
- 11616464
- Incident
- Sep 1, 2024
- Mileage
- 1,560 mi
Interior & seats
Filed Jan 26, 2024
The contact owns a 2020 Ford F-150. The contact stated that upon attempting to enter the vehicle using the remote key fob, the driver's side door failed to unlatch. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the door actuator. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 30,000.
- NHTSA ID
- 11567990
- Incident
- Jan 15, 2024
- Mileage
- 30,000 mi
Driver assistanceElectricalInterior & seats
Filed Aug 4, 2023
GPS/ RADIO FAILING,UNDER WARRANTY FORD TRIED TO FIX, NEEDS A NEW RADIO BUT DOESN'T KNOW WHEN THEY CAN GET ONE. ALSO CRUSE CONTROL NOT FUNCTIONING PROPERLY- FORD DEALER REPLACED STEERING WHEEL BUTTONS BUT ON ONE OCCASION WHEN PUSHING THE REDUCE SPEED BUTTON THE TRUCK KEPT ACCELERATING TO 10 MILES ABOVE SPEED LIMIT BEFORE IT DISENGAGED. FORD GARAGE SAID IF THEY CAN'T GET IT TO REPEAT THIS PROBLEM, THEY CAN'T FIX IT. DRIVERS SEAT WHEN PARKED RECLINES ON ITS OWN, AGAIN GARAGE COULD NOT GET IT TO REPEAT THE PROBLEM SO NOT FIXED. POSSIBLE EMERGENCY BRAKE RECALL. TRUCK GIVES NO FAULT CODES. WAS TOLD NOT TO USE CRUSE CONTROL BUT THEN IF IT DOESN'T REPEAT THE PROBLEM FORD WON'T FIX IT. I AND MY WIFE NO LONGER FEEL SAFE IN THE TRUCK AND AM TRYING TO GET FORD TO BUY IT BACK. NO PAPERWORK GIVEN AT THE TIME OF REPAIRS BECAUSE THEY COULD FIX NOTHING. SPITZER FORD IN DUBOIS IS THE GARAGE I USED. 3 YEAR ORIGINAL TRUCK WARRANTY WILL SOON EXPIRE, I BELIEVE IN SEPTEMBER OR EARLY OCTOBER OF 2023.
- NHTSA ID
- 11536600
- Incident
- Jul 27, 2023
Interior & seats
Filed Feb 7, 2023
My Tailgate randomly opens while driving down the road. Several times, tools have slid out the back of the truck bed. This is a hazard to the trailing vehicles and costs me money in losses. Ford has a recall, but people are still experiencing the same issue. Ford will do nothing to guarantee the tailgate is fixed.
- NHTSA ID
- 11506066
- Incident
- Oct 9, 2022
Interior & seats
Filed Dec 16, 2022
2020 FORD F-150. CONSUMER WRITES IN REGARD TO DEFECTIVE DOOR LATCH. THE CONSUMER IS REQUESTING REPAIRS TO THE VEHICLE OR TO BE RELEASED FROM THE VEHICLE CONTRACT.
- NHTSA ID
- 11497687
- Incident
- Dec 16, 2022
Interior & seats
Filed Jun 28, 2022
The contact owns a 2020 Ford F-150. The contact stated that the tailgate was unlatched independently. The contact stated no warning light was illuminated. The contact stated that he had experienced the failure on three different occasions. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The dealer confirmed that the failure was a known issue. The manufacturer had been informed of the failure. The failure mileage was approximately 12,000.
- NHTSA ID
- 11471294
- Incident
- Nov 1, 2021
- Mileage
- 12,000 mi
Body & structureInterior & seats
Filed Jan 23, 2022
On 1/23/22, my passenger front door latch became frozen and will not open. I understand that this problem has been reported on similar vehicles, but the "fix" if installed does not solve the problem. The current outside temperature is 4 degrees Fahrenheit. All the remaining doors are functioning as they should, but my concern is that it will repeat or worse, not close/latch properly.
- NHTSA ID
- 11448504
- Incident
- Jan 23, 2022
Interior & seats
Filed May 8, 2021
MY 2020 FORD F-150 CREW CAB XLT WITH 38000 MILES HAD A SEAT FAILURE ON MAY 05, 2021 WHEN I HIT A POTHOLE ON I-75 NEAR LEXINGTON KY WHILE TRAVELING 70 MILES PER HOUR. I COULD EAISLY SEE OVER STEERING WHEEL WITH MY 5'2" HEIGHT SINCE OUR PURCHASE OF THIS FAMILY HAULER VEHICLE MANY MONTHS AGO. AT THE IMPACT OF SMALL POTHOLE THE SEAT DROPPED ABOUT 3 INCHES, I HAD TO PULL UP WITH MY ARMS ON STEERING WHEEL TO SEE OUT WINDSHIELD TO MAKE IT TO SHOULDER. I PILED COATS UNDER ME TO MAKE IT HOME. MY HUSBAND AND I FOUND BROKEN PLASTIC UNDER SEAT? I WEIGH 105 LBS AND MY HUSBAND WEIGHS 205 LBS. I FIND IT HARD TO BELIEVE THE SEAT IN A 50,000 DOLLAR TRUCK WOULD BE MADE OF CHEAP PLASTIC AND FAIL THAT EASY. REPAIR SHOP ADVISED THIS IS COMMON IN NEW FORD TRUCKS. VERY UNSAFE!
- NHTSA ID
- 11415627
- Incident
- May 5, 2021
- Mileage
- 38,000 mi
Interior & seats
Filed Apr 9, 2021
THIS VEHICLE DOES NOT COME WITH A SEAT HEIGHT ADJUSTMENT. ALL VEHICLES SHOULD COME WITH SEAT HEIGHT ADJUSTMENT, A MANUAL ONE IS FINE. PEOPLE THAT ARE SHORTER ESPECIALLY DRIVING AN F-150 MUST BE ABLE TO SEE SAFELY. WE HAVE MANY EXPENSIVE SAFETY FEATURES COME STANDARD BUT SADLY ARE OMITTING A $10 ADDITION THAT GREATLY IMPROVES DRIVEABILITY.
- NHTSA ID
- 11407214
- Incident
- Apr 9, 2021
- Mileage
- 300 mi
Body & structureElectricalInterior & seats
Filed Nov 17, 2020
MULTIPLE ISSUES WITH VEHICLE INFOTAINMENT SYSTEM. REPLACED TWICE. REAR PARKING CAMERA MALFUNCTIOING AFTER TWO REPLACEMENTS. WHENEVER THERE IS RAIN FALL WATER LEAKS INTO THE DRIVER'S SIDE FLOOR. THIS HAS CAUSED MAJOR RUST BUILD UP. VEHICLE HAS ONLY 3K MILES ON IT.
- NHTSA ID
- 11375137
- Incident
- May 1, 2020
- Mileage
- 80 mi
Interior & seats
Filed Jun 29, 2020
TAILGATE OPENS ON OWN EVEN WHILE DRIVING. NO WARNING THAT IT HAS OR IS OPEN. AT HIGHWAY SPEED THE TAILGATE HAS OPENED ALLOWING BED CONTENTS TO SPILL OUT! *TR
- NHTSA ID
- 11331539
- Incident
- Jun 29, 2020
- Mileage
- 6,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.